Messages in this thread

Install Plugins list is empty (8.6.1) - phidler, 09 Sep 08:16PM
     Re: Install Plugins list is empty (8.6.1) - Mike Lyons, 09 Sep 08:24PM
         Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 09 Sep 08:34PM
             Re: Install Plugins list is empty (8.6.1) - Mike Lyons, 09 Sep 08:57PM
                 Re: Install Plugins list is empty (8.6.1) - phidler, 09 Sep 09:05PM
             Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 09 Sep 09:08PM
                 Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 09 Sep 09:21PM
                     Re: Install Plugins list is empty (8.6.1) - Laurence Payne, 09 Sep 09:25PM
                         Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 09 Sep 09:55PM
                             Re: Install Plugins list is empty (8.6.1) - Laurence Payne, 09 Sep 10:02PM
                                 Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 09 Sep 11:08PM
                                     Re: Install Plugins list is empty (8.6.1) - Chris Crawley, 09 Sep 11:19PM
                                         Re: Install Plugins list is empty (8.6.1) - James, 10 Sep 01:37AM
                                             Re: Install Plugins list is empty (8.6.1) - Mike Lyons, 10 Sep 06:05AM
                                                 Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 10 Sep 07:03AM
                                                 Re: Install Plugins list is empty (8.6.1) - Ernie Barnard, 10 Sep 04:52PM
                                                     Re: Install Plugins list is empty (8.6.1) - Fmpress, 10 Sep 11:01PM
                                                         Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 11 Sep 12:25AM
                                                             Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 11 Sep 04:47AM
                                                                 Re: Install Plugins list is empty (8.6.1) - James, 11 Sep 01:46PM
                                                                     Re: Install Plugins list is empty (8.6.1) - Ingrid, 11 Sep 03:02PM
                                                                     Re: Install Plugins list is empty (8.6.1) - Patrick O'Keefe, 11 Sep 05:15PM
                                                                         Re: Install Plugins list is empty (8.6.1) - James, 11 Sep 07:37PM
                                                                             Re: Install Plugins list is empty (8.6.1) - Philip R, 11 Sep 09:55PM
                                                                                 Re: Install Plugins list is empty (8.6.1) - Mike Lyons, 12 Sep 09:36PM
                                                                                     Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 15 Sep 12:53AM
                                                                                         Re: Install Plugins list is empty (8.6.1) - Ingrid, 15 Sep 08:28PM
                                                                                             Re: Install Plugins list is empty (8.6.1) - Philip R, 18 Sep 11:18AM
                                                                                                 Re: Install Plugins list is empty (8.6.1) - David MacDonald, 19 Sep 03:53PM
                                                                                                     Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 19 Sep 04:42PM
                                                                                                         Re: Install Plugins list is empty (8.6.1) - bugbuster, 21 Sep 09:02PM
                                                                                                             Re: Install Plugins list is empty (8.6.1) - bugbuster, 21 Sep 09:03PM
                                                                                                                 Re: Install Plugins list is empty (8.6.1) - Philip R, 22 Sep 09:37PM
                                                                                                                     Re: Install Plugins list is empty (8.6.1) - Mike Lyons, 22 Sep 10:19PM
                                                                                                                         Re: Install Plugins list is empty (8.6.1) - Philip R, 22 Sep 10:26PM
                                                                                                                             Re: Install Plugins list is empty (8.6.1) - James, 22 Sep 11:55PM
                                                                                                                                 Re: Install Plugins list is empty (8.6.1) - Mike Lyons, 23 Sep 07:33AM
                                                                                                                                     Re: Install Plugins list is empty (8.6.1) - David MacDonald, 23 Sep 09:20PM
                                                                                                                                         Re: Install Plugins list is empty (8.6.1) - David Beattie, 24 Sep 07:36PM
                                                                                                                                             Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 25 Sep 12:19AM
                                                                                                                                                 Re: Install Plugins list is empty (8.6.1) - tesl.tim, 26 Sep 04:10PM
                                                                                                                                                     Re: Install Plugins list is empty (8.6.1) - Patrick O'Keefe, 28 Sep 06:19PM
                                                                                                                                                         Re: Install Plugins list is empty (8.6.1) - Philip R, 28 Sep 07:01PM
                                                                                                                                                             Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 28 Sep 07:10PM
                                                                                                                                                                 Re: Install Plugins list is empty (8.6.1) - Joe @ Sibelius, 28 Sep 07:31PM

Install Plugins list is empty (8.6.1)
Posted by phidler - 09 Sep 08:16PM
I've noticed that my File>Plug-ins>Install Plug-ins dialog is empty, whether I select "New and updated" or All plug-ins. A relaunch didn't fix this.

When "New and updated" is selected, the list reads only "No new/updated plug-ins". When "All plug-ins" is selected, the list is completely blank.

I updated to 8.6.1 a few days ago, but haven't used this menu in weeks, so I don't know if it's a new issue.

Suggestions?

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Re: Install Plugins list is empty (8.6.1)
Posted by Mike Lyons - 09 Sep 08:24PM (edited 09 Sep 08:26PM)
I have just tried this and get the same result. I also tried it in Sib 7.5. It gives an error to check my internet connection (obviously wide of the mark). Going to the plugins webpage works fine.

If Ingrid is listening it would be good to get your help. This was working the other week because I updated a couple of things.

What is happening?

--
Win 10 Pro x64, 1.6GHz Intel i7 Quad core, 8GB,7TB 7200rpm HDD, Scarlett 6i6, Sib 6.2,7.5, 8.6.1 NotePerformer, GPO4 & 5, COMB2, EWQLSO Plat, EWQLSC,
Si me castigare vis, necesse est me intellexisse.

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Re: Install Plugins list is empty (8.6.1)
Posted by Bob Zawalich - 09 Sep 08:34PM
Agreed. You can download the zip files and install plugins manually, but the plugin installer itself in versions 7.1.3, 7.5. and 8.6.1 (at least) is showing nothing.

--
Bob

An experienced user of Sibelius. Sib 1.2 - 8, Windows 10 Pro 64 bit, 32 G RAM. Year 2017.
For plugin categories see http://www.nycmusicservices.com/musicresources
For manual plugin installation see http://www.sibelius.com/download/plugins/index.html?help=install

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Re: Install Plugins list is empty (8.6.1)
Posted by Mike Lyons - 09 Sep 08:57PM
I bet it has something to do with that bloody Avid application manager!

--
Win 10 Pro x64, 1.6GHz Intel i7 Quad core, 8GB,7TB 7200rpm HDD, Scarlett 6i6, Sib 6.2,7.5, 8.6.1 NotePerformer, GPO4 & 5, COMB2, EWQLSO Plat, EWQLSC,
Si me castigare vis, necesse est me intellexisse.

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Re: Install Plugins list is empty (8.6.1)
Posted by phidler - 09 Sep 09:05PM
FWIW, I did successfully install a plugin this summer using that dialog, and I was on 7.5.x.

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Re: Install Plugins list is empty (8.6.1)
Posted by Bob Zawalich - 09 Sep 09:08PM (edited 10 Sep 07:03AM)
This should be OK now.

I think it was my fault - something in the recent update I made to Respell Uncommon Accidentals seems to have done something funny to the list. The zip file for Respell Uncommon Accidentals has been removed for the moment until we can figure it out.

--
Bob

An experienced user of Sibelius. Sib 1.2 - 8, Windows 10 Pro 64 bit, 32 G RAM. Year 2017.
For plugin categories see http://www.nycmusicservices.com/musicresources
For manual plugin installation see http://www.sibelius.com/download/plugins/index.html?help=install

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Re: Install Plugins list is empty (8.6.1)
Posted by Bob Zawalich - 09 Sep 09:21PM
Well maybe not. Can someone else try to see if the list shows up? Mine did for a while but it is gone again.

--
Bob

An experienced user of Sibelius. Sib 1.2 - 8, Windows 10 Pro 64 bit, 32 G RAM. Year 2017.
For plugin categories see http://www.nycmusicservices.com/musicresources
For manual plugin installation see http://www.sibelius.com/download/plugins/index.html?help=install

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Re: Install Plugins list is empty (8.6.1)
Posted by Laurence Payne - 09 Sep 09:25PM
Nothing showing here I'm afraid.

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Re: Install Plugins list is empty (8.6.1)
Posted by Bob Zawalich - 09 Sep 09:55PM
I have lost it again after a reboot.

Note that this affects all Sib 7+ versions of Sibelius, at least as far as my machine is concerned.

--
Bob

An experienced user of Sibelius. Sib 1.2 - 8, Windows 10 Pro 64 bit, 32 G RAM. Year 2017.
For plugin categories see http://www.nycmusicservices.com/musicresources
For manual plugin installation see http://www.sibelius.com/download/plugins/index.html?help=install

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Re: Install Plugins list is empty (8.6.1)
Posted by Laurence Payne - 09 Sep 10:02PM
Ouch! Could it have hit a size limit?

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Re: Install Plugins list is empty (8.6.1)
Posted by Bob Zawalich - 09 Sep 11:08PM
Is there a non-registration tech support we can contact about this?

--
Bob

An experienced user of Sibelius. Sib 1.2 - 8, Windows 10 Pro 64 bit, 32 G RAM. Year 2017.
For plugin categories see http://www.nycmusicservices.com/musicresources
For manual plugin installation see http://www.sibelius.com/download/plugins/index.html?help=install

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Re: Install Plugins list is empty (8.6.1)
Posted by Chris Crawley - 09 Sep 11:19PM
The list was populated when I looked earlier this evening, but blank when I tried for the second and subsequent times.

--
Chris Crawley (composer and horn-player) using Dorico 1.1, Sibelius 7.1.3, NotePerformer 2.0.2, Windows 10 64-bit, Intel Core i7, 3.30GHz, 64GB RAM, DacMagic 100

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Re: Install Plugins list is empty (8.6.1)
Posted by James - 10 Sep 01:37AM
It must be something Avid did on a server somewhere making it blank for everyone.

--
Mac OS 10.12 Sierra
Sibelius 6.2

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Re: Install Plugins list is empty (8.6.1)
Posted by Mike Lyons - 10 Sep 06:05AM
Here's something - the plugins all show up if you choose Edit plugin, rather than install plugin.

--
Win 10 Pro x64, 1.6GHz Intel i7 Quad core, 8GB,7TB 7200rpm HDD, Scarlett 6i6, Sib 6.2,7.5, 8.6.1 NotePerformer, GPO4 & 5, COMB2, EWQLSO Plat, EWQLSC,
Si me castigare vis, necesse est me intellexisse.

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Re: Install Plugins list is empty (8.6.1)
Posted by Bob Zawalich - 10 Sep 07:03AM (edited 12 Sep 11:49PM)
But Edit Plugin shows the plugins installed on your machine, not the ones on the download page.

Install Plugin connects, through some magic (RSS Feed, maybe?), to the plugin download database (http://www.sibelius.com/download/plugins/index.html), and the magic is currently not working, though as mentioned above, the download database itself appears to be OK.

--
Bob

An experienced user of Sibelius. Sib 1.2 - 8, Windows 10 Pro 64 bit, 32 G RAM. Year 2017.
For plugin categories see http://www.nycmusicservices.com/musicresources
For manual plugin installation see http://www.sibelius.com/download/plugins/index.html?help=install

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Re: Install Plugins list is empty (8.6.1)
Posted by Ernie Barnard - 10 Sep 04:52PM
On vacation using my laptop with version 7.5.1 Nothing showing in my list and having spent 2 hours trying to figure out what is happening I see by this thread that this is an AVID issue. Hmmm

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Re: Install Plugins list is empty (8.6.1)
Posted by Fmpress - 10 Sep 11:01PM
I was in between installing plug-ins yesterday afternoon (Saturday, September 9), and the list suddenly disappeared. Still not available as of 4:00pm PST, Sunday, September 10. Edit Plug-ins is still available. Hopefully, this will be fixed soon.

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Re: Install Plugins list is empty (8.6.1)
Posted by Bob Zawalich - 11 Sep 12:25AM

If you know how to do an manual download and install you can still access the plugins from the download page as we did pre Sib 7. It is not pretty but it is at least possible. Maybe someone will be around to look at the problem on Monday.
--
Bob

An experienced user of Sibelius. Sib 1.2 - 8, Windows 10 Pro 64 bit, 32 G RAM. Year 2017.
For plugin categories see http://www.nycmusicservices.com/musicresources
For manual plugin installation see http://www.sibelius.com/download/plugins/index.html?help=install

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Re: Install Plugins list is empty (8.6.1)
Posted by Bob Zawalich - 11 Sep 04:47AM
I see that the Plugin update RSS feed that Philip Rothman displays on the Scoring Notes Sibelius plugin page (https://www.nycmusicservices.com/musicresources/#tab-3-4-content) is also not showing any data.

With luck that is what the problem is here with the plugin installer.

--
Bob

An experienced user of Sibelius. Sib 1.2 - 8, Windows 10 Pro 64 bit, 32 G RAM. Year 2017.
For plugin categories see http://www.nycmusicservices.com/musicresources
For manual plugin installation see http://www.sibelius.com/download/plugins/index.html?help=install

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Re: Install Plugins list is empty (8.6.1)
Posted by James - 11 Sep 01:46PM
Apparently Avid is not plugged in to this thread. Wake up, Avid! Figure out what server provides the plugin info and have someone fix it.

Above all, don't pull the plug on us!

--
Mac OS 10.12 Sierra
Sibelius 6.2

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Re: Install Plugins list is empty (8.6.1)
Posted by Ingrid - 11 Sep 03:02PM
Hi all!

So sorry about this! We're currently looking into the issue. Will update everyone once this is resolved. Thank you. Again, so sorry about this inconvenience.

Best regards,
Ingrid
Sibelius Support

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Re: Install Plugins list is empty (8.6.1)
Posted by Patrick O'Keefe - 11 Sep 05:15PM
> Apparently Avid is not plugged in to this thread. Wake up, Avid! Figure out what server provides the plugin info and have someone fix it.

I think that is not really a fair comment. This is a user forum (run by Avid), not an official portal for Avid customer support.

--
Patrick O'Keefe

Sib 7.5, GPO4, NotePerformer, lots of EWQL stuff
Win10 x64 Pro Intel i7-4771, 3.50Ghz, 16GB RAM

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Re: Install Plugins list is empty (8.6.1)
Posted by James - 11 Sep 07:37PM
> > Apparently Avid is not plugged in to this thread. Wake up, Avid! Figure out what server provides the plugin info and have someone fix it.
>
> I think that is not really a fair comment.

Until Ingrid replied, after 20 or so posts before her, we didn't know that Avid was aware of the issue. Now we know they are plugging away at it.


--
Mac OS 10.12 Sierra
Sibelius 6.2

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Re: Install Plugins list is empty (8.6.1)
Posted by Philip R - 11 Sep 09:55PM
Following. Also not seeing any data either through File > Plug-ins > Install Plug-ins or on the NYCMS RSS feed.

--
Sibelius 8.6.1, Mac 10.12.6
Mac Pro (Late 2013) 32 GB RAM
https://www.nycmusicservices.com/
http://www.scoringnotes.com/

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Re: Install Plugins list is empty (8.6.1)
Posted by Mike Lyons - 12 Sep 09:36PM
Just to be fair, I did contact Ingrid directly to tell her of this issue - which may have promptred her response here.

--
Win 10 Pro x64, 1.6GHz Intel i7 Quad core, 8GB,7TB 7200rpm HDD, Scarlett 6i6, Sib 6.2,7.5, 8.6.1 NotePerformer, GPO4 & 5, COMB2, EWQLSO Plat, EWQLSC,
Si me castigare vis, necesse est me intellexisse.

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Re: Install Plugins list is empty (8.6.1)
Posted by Bob Zawalich - 15 Sep 12:53AM
This has been broken for a long time now...

--
Bob

An experienced user of Sibelius. Sib 1.2 - 8, Windows 10 Pro 64 bit, 32 G RAM. Year 2017.
For plugin categories see http://www.nycmusicservices.com/musicresources
For manual plugin installation see http://www.sibelius.com/download/plugins/index.html?help=install

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Re: Install Plugins list is empty (8.6.1)
Posted by Ingrid - 15 Sep 08:28PM
Hi Bob,

I am very sorry about this. I've already reached out to IT regarding this issue. Will post an update soon. I apologize for the inconvenience.


Best regards,
Ingrid | Sibelius Support

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Re: Install Plugins list is empty (8.6.1)
Posted by Philip R - 18 Sep 11:18AM
Any word on this?

--
Sibelius 8.6.1, Mac 10.12.6
Mac Pro (Late 2013) 32 GB RAM
https://www.nycmusicservices.com/
http://www.scoringnotes.com/

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Re: Install Plugins list is empty (8.6.1)
Posted by David MacDonald - 19 Sep 03:53PM (edited 19 Sep 03:54PM)
Pretty disappointing to have no update after a week. I thought one of the benefits of the subscription model was that it supports ongoing services like the plugin directory.

¯\_(ツ)_/¯

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Re: Install Plugins list is empty (8.6.1)
Posted by Bob Zawalich - 19 Sep 04:42PM
I am told that the IT department responsible for this is not dedicated to Sibelius but is an Avid-wide resource, and Sibelius has to wait in line for access.

That said, the plugin installer is a significant feature in a flagship product that is under a subscription plan, and it has been out of operation since September 9th, at least. That was 10 days ago.

I don't expect much from Avid these days, but even I expected better than this...

--
Bob

An experienced user of Sibelius. Sib 1.2 - 8, Windows 10 Pro 64 bit, 32 G RAM. Year 2017.
For plugin categories see http://www.nycmusicservices.com/musicresources
For manual plugin installation see http://www.sibelius.com/download/plugins/index.html?help=install

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Re: Install Plugins list is empty (8.6.1)
Posted by bugbuster - 21 Sep 09:02PM
I haven't subscribed since I upgraded, and now I'm glad I didn't spend the money. I would subscribe now if Avid fixed it. Otherwise, the product is defective and we should be reimbursed for the original purchase price.
--
Misplaced jazz guitar player, would play chamber music on violin if could relive life, have retired from day job, composing chamber music and writing parts for a jazz group. Sibelius 7, Mac OS 10.7 aka Feral Cat.

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Re: Install Plugins list is empty (8.6.1)
Posted by bugbuster - 21 Sep 09:03PM


--
Misplaced jazz guitar player, would play chamber music on violin if could relive life, have retired from day job, composing chamber music and writing parts for a jazz group. Sibelius 7, Mac OS 10.7 aka Feral Cat.

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Re: Install Plugins list is empty (8.6.1)
Posted by Philip R - 22 Sep 09:37PM
Some more information from Avid's Sam Butler, as well as my commentary:

https://www.scoringnotes.com/opinion/sibelius-plug-installer-broken-two-weeks-cause-concern/

--
Sibelius 8.6.1, Mac 10.12.6
Mac Pro (Late 2013) 32 GB RAM
https://www.nycmusicservices.com/
http://www.scoringnotes.com/

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Re: Install Plugins list is empty (8.6.1)
Posted by Mike Lyons - 22 Sep 10:19PM
Wihtout being unkind to either Philip or Sam, this post does not answer any question. It gives no useful information about what has happened or, more importantly, when it is going to be fixed. As a PR exercise, I'm afraid this one is a bust!

--
Win 10 Pro x64, 1.6GHz Intel i7 Quad core, 8GB,7TB 7200rpm HDD, Scarlett 6i6, Sib 6.2,7.5, 8.6.1 NotePerformer, GPO4 & 5, COMB2, EWQLSO Plat, EWQLSC,
Si me castigare vis, necesse est me intellexisse.

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Re: Install Plugins list is empty (8.6.1)
Posted by Philip R - 22 Sep 10:26PM (edited 22 Sep 10:26PM)
> Wihtout being unkind to either Philip or Sam, this post does not answer any question. It gives no useful information about what has happened or, more importantly, when it is going to be fixed. As a PR exercise, I'm afraid this one is a bust!

That's why it's an opinion piece, not a news piece! And it's certainly not intended as a PR piece for Avid.

Certainly if I had any information about the cause of the problem I would share it. Just moments ago on Facebook in reply to this post, Sam said "Turns out to be a bug on Amazon's side with serving certificates across multiple domains, and not on our side at all." However no timeframe was promised.

So hopefully the post will at least prompt further updates from Avid.

> --
> Win 10 Pro x64, 1.6GHz Intel i7 Quad core, 8GB,7TB 7200rpm HDD, Scarlett 6i6, Sib 6.2,7.5, 8.6.1 NotePerformer, GPO4 & 5, COMB2, EWQLSO Plat, EWQLSC,
> Si me castigare vis, necesse est me intellexisse.


--
Sibelius 8.6.1, Mac 10.12.6
Mac Pro (Late 2013) 32 GB RAM
https://www.nycmusicservices.com/
http://www.scoringnotes.com/

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Re: Install Plugins list is empty (8.6.1)
Posted by James - 22 Sep 11:55PM
Thanks for the update, Philip.

I don't like the cloud. I like Sib 6.2 and living in the past. I no longer subscribe to Sib. And I am turning into a crotchety old man. So there.


--
Mac OS 10.12 Sierra
Sibelius 6.2

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Re: Install Plugins list is empty (8.6.1)
Posted by Mike Lyons - 23 Sep 07:33AM (edited 27 Sep 07:56AM)
It's not that I don't LIKE the cloud, I don't TRUST the cloud
And I'm ahead of you on the crotchety old man!! :-D

--
Win 10 Pro x64, 1.6GHz Intel i7 Quad core, 8GB,7TB 7200rpm HDD, Scarlett 6i6, Sib 6.2,7.5, 8.6.1 NotePerformer, GPO4 & 5, COMB2, EWQLSO Plat, EWQLSC,
Si me castigare vis, necesse est me intellexisse.

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Re: Install Plugins list is empty (8.6.1)
Posted by David MacDonald - 23 Sep 09:20PM
I both like and trust the cloud.

I neither like nor trust Avid.

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Re: Install Plugins list is empty (8.6.1)
Posted by David Beattie - 24 Sep 07:36PM
Bob, since your "Respell Uncommon Accidentals" plugin was not the source of this problem (it seems?)... would it be too much to ask for you to re-post it so I (and perhaps others) could download it? I have never tried it, and I am getting tired of respelling uncommon accidentals by hand for my amateur musician friends. ;-)

If you have actual evidence that it may have triggered the problem in the first place, then of course I would understand it being left off the plugin site... but then maybe you could post it as an attachment here? Thanks!

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Re: Install Plugins list is empty (8.6.1)
Posted by Bob Zawalich - 25 Sep 12:19AM
Unfortunately, I can't post a zip file here, but if you send me an email I can mail you a copy, which you will have to install by hand.

There is no evidence that the plugin caused a problem, but the Sib guys are not doing any updates to the plugin database until the RSS feed is fixed, which should hopefully make the plugin installer work again.

The installer went down on September 9th and today is the 24th. I count that as 16 days it has been down. I hope they fix it soon.

--
Bob

An experienced user of Sibelius. Sib 1.2 - 8, Windows 10 Pro 64 bit, 32 G RAM. Year 2017.
For plugin categories see http://www.nycmusicservices.com/musicresources
For manual plugin installation see http://www.sibelius.com/download/plugins/index.html?help=install

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Re: Install Plugins list is empty (8.6.1)
Posted by tesl.tim - 26 Sep 04:10PM
Discouraging and disappointing are understatements. Sibelius appears to be the ugly stepchild Avid hopes will run away from home soon.

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Re: Install Plugins list is empty (8.6.1)
Posted by Patrick O'Keefe - 28 Sep 06:19PM
>Sibelius appears to be the ugly stepchild Avid hopes will run away from home soon.

Oh no. We users want it to run away from home. Avid apparently wants it to stay and suffer.

--
Patrick O'Keefe

Sib 7.5, GPO4, NotePerformer, lots of EWQL stuff
Win10 x64 Pro Intel i7-4771, 3.50Ghz, 16GB RAM

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Re: Install Plugins list is empty (8.6.1)
Posted by Philip R - 28 Sep 07:01PM
This is finally up and working again!

--
Sibelius 8.7, Mac 10.12.6
Mac Pro (Late 2013) 32 GB RAM
https://www.nycmusicservices.com/
http://www.scoringnotes.com/

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Re: Install Plugins list is empty (8.6.1)
Posted by Bob Zawalich - 28 Sep 07:10PM
Yayyyyy!

--
Bob

An experienced user of Sibelius. Sib 1.2 - 8, Windows 10 Pro 64 bit, 32 G RAM. Year 2017.
For plugin categories see http://www.nycmusicservices.com/musicresources
For manual plugin installation see http://www.sibelius.com/download/plugins/index.html?help=install

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Re: Install Plugins list is empty (8.6.1)
Posted by Joe @ Sibelius - 28 Sep 07:31PM
Hi folks,

As Philip and Bob have posted, this issue should now be resolved.

The problem was rooted in a bug in the handling of SSL certificates over multiple domains in our cloud service provider.

Thanks for bearing with us while we got it fixed.

Best wishes,

Joe

--
Joe Pearson

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Messages in this thread

Install Plugins list is empty (8.6.1) - phidler, 09 Sep 08:16PM
     Re: Install Plugins list is empty (8.6.1) - Mike Lyons, 09 Sep 08:24PM
         Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 09 Sep 08:34PM
             Re: Install Plugins list is empty (8.6.1) - Mike Lyons, 09 Sep 08:57PM
                 Re: Install Plugins list is empty (8.6.1) - phidler, 09 Sep 09:05PM
             Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 09 Sep 09:08PM
                 Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 09 Sep 09:21PM
                     Re: Install Plugins list is empty (8.6.1) - Laurence Payne, 09 Sep 09:25PM
                         Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 09 Sep 09:55PM
                             Re: Install Plugins list is empty (8.6.1) - Laurence Payne, 09 Sep 10:02PM
                                 Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 09 Sep 11:08PM
                                     Re: Install Plugins list is empty (8.6.1) - Chris Crawley, 09 Sep 11:19PM
                                         Re: Install Plugins list is empty (8.6.1) - James, 10 Sep 01:37AM
                                             Re: Install Plugins list is empty (8.6.1) - Mike Lyons, 10 Sep 06:05AM
                                                 Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 10 Sep 07:03AM
                                                 Re: Install Plugins list is empty (8.6.1) - Ernie Barnard, 10 Sep 04:52PM
                                                     Re: Install Plugins list is empty (8.6.1) - Fmpress, 10 Sep 11:01PM
                                                         Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 11 Sep 12:25AM
                                                             Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 11 Sep 04:47AM
                                                                 Re: Install Plugins list is empty (8.6.1) - James, 11 Sep 01:46PM
                                                                     Re: Install Plugins list is empty (8.6.1) - Ingrid, 11 Sep 03:02PM
                                                                     Re: Install Plugins list is empty (8.6.1) - Patrick O'Keefe, 11 Sep 05:15PM
                                                                         Re: Install Plugins list is empty (8.6.1) - James, 11 Sep 07:37PM
                                                                             Re: Install Plugins list is empty (8.6.1) - Philip R, 11 Sep 09:55PM
                                                                                 Re: Install Plugins list is empty (8.6.1) - Mike Lyons, 12 Sep 09:36PM
                                                                                     Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 15 Sep 12:53AM
                                                                                         Re: Install Plugins list is empty (8.6.1) - Ingrid, 15 Sep 08:28PM
                                                                                             Re: Install Plugins list is empty (8.6.1) - Philip R, 18 Sep 11:18AM
                                                                                                 Re: Install Plugins list is empty (8.6.1) - David MacDonald, 19 Sep 03:53PM
                                                                                                     Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 19 Sep 04:42PM
                                                                                                         Re: Install Plugins list is empty (8.6.1) - bugbuster, 21 Sep 09:02PM
                                                                                                             Re: Install Plugins list is empty (8.6.1) - bugbuster, 21 Sep 09:03PM
                                                                                                                 Re: Install Plugins list is empty (8.6.1) - Philip R, 22 Sep 09:37PM
                                                                                                                     Re: Install Plugins list is empty (8.6.1) - Mike Lyons, 22 Sep 10:19PM
                                                                                                                         Re: Install Plugins list is empty (8.6.1) - Philip R, 22 Sep 10:26PM
                                                                                                                             Re: Install Plugins list is empty (8.6.1) - James, 22 Sep 11:55PM
                                                                                                                                 Re: Install Plugins list is empty (8.6.1) - Mike Lyons, 23 Sep 07:33AM
                                                                                                                                     Re: Install Plugins list is empty (8.6.1) - David MacDonald, 23 Sep 09:20PM
                                                                                                                                         Re: Install Plugins list is empty (8.6.1) - David Beattie, 24 Sep 07:36PM
                                                                                                                                             Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 25 Sep 12:19AM
                                                                                                                                                 Re: Install Plugins list is empty (8.6.1) - tesl.tim, 26 Sep 04:10PM
                                                                                                                                                     Re: Install Plugins list is empty (8.6.1) - Patrick O'Keefe, 28 Sep 06:19PM
                                                                                                                                                         Re: Install Plugins list is empty (8.6.1) - Philip R, 28 Sep 07:01PM
                                                                                                                                                             Re: Install Plugins list is empty (8.6.1) - Bob Zawalich, 28 Sep 07:10PM
                                                                                                                                                                 Re: Install Plugins list is empty (8.6.1) - Joe @ Sibelius, 28 Sep 07:31PM