'NOTICE: Important info on Microsoft Windows 10 End of Support.'

Messages in this thread

NOTICE: Important info on Microsoft Windows 10 ... - Ingrid, 09 Oct 03:26PM
     Re: NOTICE: Important info on Microsoft Windows... - Laurence Payne, 09 Oct 03:34PM
         Re: NOTICE: Important info on Microsoft Windows... - Patrick O'Keefe, 09 Oct 04:57PM
             Re: NOTICE: Important info on Microsoft Windows... - Frankie Uno, 21 Oct 12:32AM
                 Re: NOTICE: Important info on Microsoft Windows... - Chris Crawley, 21 Oct 08:07AM
             Re: NOTICE: Important info on Microsoft Windows... - Marcos dos Santos, 14 Nov 01:36AM

NOTICE: Important info on Microsoft Windows 10 End of Support.
Posted by Ingrid - 09 Oct 03:26PM
Hello everyone,


The following Knowledge Base article outlines Windows 10 support changes coming in mid-October 2025.

https://kb.avid.com/pkb/articles/en_US/knowledge/Windows-10-End-of-Support

Q: What is Avid's policy regarding support of Windows 10 now that Microsoft has ended support as of October 2025?

A: On October 14, 2025, Microsoft will stop supporting Windows 10. This means that they will no longer offer security updates or technical support for systems running Windows 10 (Win 10). In light of this, Avid will also stop testing and qualifying our software products on Win 10. Customers still running Win 10 should be encouraged to upgrade to Windows 11 (Win 11) and may be asked to do so in order to resolve Customer Care issues.

Customers are always encouraged to check products system requirements for Operating System recommendations on the avid.com Knowledge Base.

Customers that are running versions of software that still support Win 10 and have active support/maintenance plans will still be able to create a Support case to receive help from Avid Customer Care, however, we cannot guarantee we can resolve their issue.



--
Ingrid
Avid Customer Support
[email protected]
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Re: NOTICE: Important info on Microsoft Windows 10 End of Support.
Posted by Laurence Payne - 09 Oct 03:34PM

Note that Windows 10 users in Europe (which seems to include the UK) have been granted a further year of free security upgrades. And it is very possible that pressure from American users for equal treatment may be successful.
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Re: NOTICE: Important info on Microsoft Windows 10 End of Support.
Posted by Patrick O'Keefe - 09 Oct 04:57PM
>
> Note that Windows 10 users in Europe (which seems to include the UK) have been granted a further year of free security upgrades. And it is very possible that pressure from American users for equal treatment may be successful.

Given that, it would make sense for Sibelius support of Sibelius on Win 10 to continue for another year. But this is Avid we're talking about.

--
Patrick O'Keefe

Sib 2025.4, NotePerformer 5.0, S7Sounds
Win11 x64 Pro Intel i5-8400, 2.80Ghz, 16GB RAM
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Re: NOTICE: Important info on Microsoft Windows 10 End of Support.
Posted by Frankie Uno - 21 Oct 12:32AM
Absolutely insane to me that anyone is still using Windows … but to each his own!

--
Frankie Uno
uses Sibelius Ultimate 2025
uses Mac Studio 2023
Chip Apple M2 Max / Memory 64 GB
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Re: NOTICE: Important info on Microsoft Windows 10 End of Support.
Posted by Chris Crawley - 21 Oct 08:07AM

There's nothing insane about using Windows. Over the years it has proved to be a kinder environment for Sibelius than Macs, where OS changes routinely make older versions of software unusable.

Sibelius 7.1.3, for example, works fine on Windows 11.

--
Chris Crawley (composer and horn-player) using Dorico Pro 3.5.12, Sibelius 7.1.3, NotePerformer 4.2.0, Windows 10 64-bit, Intel Core i7, 3.30GHz, 64GB RAM, DacMagic 100

[email protected]
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Re: NOTICE: Important info on Microsoft Windows 10 End of Support.
Posted by Marcos dos Santos - 14 Nov 01:36AM (edited 14 Nov 01:40AM)
I'm from Brazil. Here we have been granted another year of free support too.

--
Marcos

Sibelius Ultimate / NotePerformer
MacOs 15.7.1 / win 10 Pro
Desktop: M2 Mac Mini 24GB Ram
Laptop: i7 3630QM 2.4Ghz 16GB Ram
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Messages in this thread

NOTICE: Important info on Microsoft Windows 10 ... - Ingrid, 09 Oct 03:26PM
     Re: NOTICE: Important info on Microsoft Windows... - Laurence Payne, 09 Oct 03:34PM
         Re: NOTICE: Important info on Microsoft Windows... - Patrick O'Keefe, 09 Oct 04:57PM
             Re: NOTICE: Important info on Microsoft Windows... - Frankie Uno, 21 Oct 12:32AM
                 Re: NOTICE: Important info on Microsoft Windows... - Chris Crawley, 21 Oct 08:07AM
             Re: NOTICE: Important info on Microsoft Windows... - Marcos dos Santos, 14 Nov 01:36AM