'Query'

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Query - C02T86AXGG78, 07 Dec 11:06AM
     Re: Query - Robin Walker, 07 Dec 01:55PM

Query
Posted by C02T86AXGG78 - 07 Dec 11:06AM
I bought Sibelius 7 (SN 1013337722). I updated several times, the last activation ID was SBCC-JEG3-LRPG-7JTE. The new activation ID (new update) is
SBCC-FYRR-867D-BT4F. Avid Link shows ''Sibelius activated'' with the old ID, Sibelius Ultimate with the new ID available.When I try to work a message says that I don't have a licence.
What I did wrong and and what can I do to make the program functional?
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Re: Query
Posted by Robin Walker - 07 Dec 01:55PM
Quit Sibelius completely.
Using Avid Link:
1. de-activate any old expired licence for Sibelius;
2. activate an in-date licence for Sibelius.

Now try launching Sibelius.

--
Sibelius 2023.6/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
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Messages in this thread

Query - C02T86AXGG78, 07 Dec 11:06AM
     Re: Query - Robin Walker, 07 Dec 01:55PM