'Viena Ensemble Pro 7 listing disappeared in play-back Available Active Devices.'

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Viena Ensemble Pro 7 listing disappeared in pla... - Donald Dillon, 22 Sep 12:48PM
     Re: Viena Ensemble Pro 7 listing disappeared in... - Robin Walker, 22 Sep 12:59PM
         Re: Viena Ensemble Pro 7 listing disappeared in... - Donald Dillon, 22 Sep 02:11PM
             Re: Viena Ensemble Pro 7 listing disappeared in... - Donald Dillon, 22 Sep 02:13PM
                 Re: Viena Ensemble Pro 7 listing disappeared in... - Donald Dillon, 22 Sep 02:13PM
                     Re: Viena Ensemble Pro 7 listing disappeared in... - Robin Walker, 22 Sep 02:32PM
                         Re: Viena Ensemble Pro 7 listing disappeared in... - Donald Dillon, 22 Sep 03:09PM
                             Re: Viena Ensemble Pro 7 listing disappeared in... - Robin Walker, 22 Sep 05:10PM

Viena Ensemble Pro 7 listing disappeared in play-back Available Active Devices.
Posted by Donald Dillon - 22 Sep 12:48PM
I'm in the process of loading Vienna Ensemble Pro 7 in my Sib Untimate and the VEP listing in play-back "available active devices" has disappeared. What do I need to do to reload it?
--
Don Dillon
[email protected]
Sibelius Ult 2023.8, PhotoScore Ult 2020.1, Vienna Ensemble Pro 7
Windows 10 64-bit 1TB SSD 36GB RAM
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Re: Viena Ensemble Pro 7 listing disappeared in play-back Available Active Devices.
Posted by Robin Walker - 22 Sep 12:59PM
Please attach screen-shots (in .png format) of the following Sibelius dialogue windows:
1. "Playback Devices";
2. "Audio Engine Options";
3. The "Folders" dialogue within "Audio Engine Options".

Please clarify "the VEP listing in play-back "available active devices" has disappeared": if you are only just installing VEP, why should VEP have been listed before?

--
Sibelius 2023.6/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
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Re: Viena Ensemble Pro 7 listing disappeared in play-back Available Active Devices.
Posted by Donald Dillon - 22 Sep 02:11PM
The requested files are attached. I wasn't very clear, so let me try again. I installed Vienna Ensemble Pro 7 several days ago and have been trying, without any success, to get it configured. I've used Sibelius for several years, but this is my first attempt to expand my sound options and I'm afraid I'm floundering.

When I first loaded VEP there was something appropriate listed in the playback devices space, but in my efforts to configure I must have clicked the wrong thing and it is now gone. I assume one of the initial files needs to be reloaded, but I don't know which. Any help you can provide will be greatly appreciated.

--
Don Dillon
[email protected]
Sibelius Ult 2023.8, PhotoScore Ult 2020.1, Vienna Ensemble Pro 7
Windows 10 64-bit 1TB SSD 36GB RAM
Attachment Available Devices.png (167K)
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Re: Viena Ensemble Pro 7 listing disappeared in play-back Available Active Devices.
Posted by Donald Dillon - 22 Sep 02:13PM
Looks like only one attachment came through. Here's another.
--
Don Dillon
[email protected]
Sibelius Ult 2023.8, PhotoScore Ult 2020.1, Vienna Ensemble Pro 7
Windows 10 64-bit 1TB SSD 36GB RAM
Attachment Audio Engine Options.png (167K)
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Re: Viena Ensemble Pro 7 listing disappeared in play-back Available Active Devices.
Posted by Donald Dillon - 22 Sep 02:13PM
And here's the third.
--
Don Dillon
[email protected]
Sibelius Ult 2023.8, PhotoScore Ult 2020.1, Vienna Ensemble Pro 7
Windows 10 64-bit 1TB SSD 36GB RAM
Attachment Folder.png (131K)
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Re: Viena Ensemble Pro 7 listing disappeared in play-back Available Active Devices.
Posted by Robin Walker - 22 Sep 02:32PM (edited 22 Sep 02:36PM)
> And here's the third.

Both the entries in the Folders list look incorrect, on the face of it.
The first because that looks like the location of the stand-alone application, rather than the location of VST DLLs.
The second because (a) Sibelius is a 64-bit application, and cannot use VSTs intended for 32-bit applications (as in "x86"), AND (b) Sibelius cannot use VST3 plug-ins. It can only use VST 2.4 plug-ins.

Question for you:

To what folder location did VEP 7 install its VST (not VST3) DLLs?

That is the only correct entry to have in the "Folders" list.

--
Sibelius 2023.6/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
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Re: Viena Ensemble Pro 7 listing disappeared in play-back Available Active Devices.
Posted by Donald Dillon - 22 Sep 03:09PM
I don't know how I could cause more problems, but I just did. It appeared all the .DLLs were located in the Vienna Assistant file, so I added it to the Folders. Now Sibelus won't open (See attachment). This could drive a person to drink. What can I do now to boot Sibelius?
--
Don Dillon
[email protected]
Sibelius Ult 2023.8, PhotoScore Ult 2020.1, Vienna Ensemble Pro 7
Windows 10 64-bit 1TB SSD 36GB RAM
Attachment Sibelius Not Loading.png (112K)
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Re: Viena Ensemble Pro 7 listing disappeared in play-back Available Active Devices.
Posted by Robin Walker - 22 Sep 05:10PM
The VST DLLs cannot be located inside a "file". By making incorrect settings in "Folders", you can prevent Sibelius from launching, as you have discovered. To get out of that situation:

- ensure Sibelius is fully quit;
- open a Windows Command Prompt window;
- at the command prompt, type PRECISELY (or copy and paste):

reg delete HKCU\SOFTWARE\Avid\Sibelius\Preferences\Configuration\PluginEngineOptions\PluginPath64

all on one line (every space and every character is significant), and press ENTER.
- agree to the deletion;
- in the event of an error, attach a screen-shot of the command line you typed and the system response;
- if successful, now try launching Sibelius.

Please find out from the VEP 7 specification or documentation exactly where the VST files are located on disk. Do not guess. Usually, for such a product, the Installer will pause to inform you where it intends to install the VDST DLL files, so that you can note down that location for subsequent use in hosts such as Sibelius. Or sometimes, there is an auxiliary application that you can launch to discover the VST locations.

--
Sibelius 2023.8/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
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Messages in this thread

Viena Ensemble Pro 7 listing disappeared in pla... - Donald Dillon, 22 Sep 12:48PM
     Re: Viena Ensemble Pro 7 listing disappeared in... - Robin Walker, 22 Sep 12:59PM
         Re: Viena Ensemble Pro 7 listing disappeared in... - Donald Dillon, 22 Sep 02:11PM
             Re: Viena Ensemble Pro 7 listing disappeared in... - Donald Dillon, 22 Sep 02:13PM
                 Re: Viena Ensemble Pro 7 listing disappeared in... - Donald Dillon, 22 Sep 02:13PM
                     Re: Viena Ensemble Pro 7 listing disappeared in... - Robin Walker, 22 Sep 02:32PM
                         Re: Viena Ensemble Pro 7 listing disappeared in... - Donald Dillon, 22 Sep 03:09PM
                             Re: Viena Ensemble Pro 7 listing disappeared in... - Robin Walker, 22 Sep 05:10PM