Siblius 2021.2 start with crash Posted by erich2407 - 18 Jul 07:58AM Hide picture Sibelius always starts with a crash ("An error occurred in Sibelius") My PC is running Windows 10 Pro (21H1). Motherboard: ASUS ROG Crosshair VIII Hero (WI-FI) / Realtek Audio (driver version 6.0.8960.1) I installed and activated Siblius 2021.2. When Siblius is started, the program crashes during the action "Initialize playback system" (see attached screenshot). Uninstalling and reinstalling the program several times didn't solve the problem. What can i do? Attachment screen2.png (38K) Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 18 Jul 08:08AM Hide picture .. by "Initialize playback system" Sibelius stops starting. Attachment screen1.png (71K) Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by Robin Walker - 18 Jul 09:46AM Hide picture Please do the following: - click Windows Start -> A -> Avid -> "Sibelius User Data"; - in the folder that opens, open sub-folder "PlogueEngine"; - from the folder "PlogueEngine", open the file "PlogueEngine_x64.log" into a plain-text editor such as NotePad; - in NotePad, do Select All (Ctrl-a), then "Copy" (Ctrl-c); - in your next post in this thread, do "Paste" (Ctrl-v) to copy the entire contents of the log file (very long). -- Sibelius 2021.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book. Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 21 Jul 08:32PM Hide picture Thanks for the quick reply. This is the content of the file "PlogueEngine_x64.log" I:0x1e20:24804:222804658:C:\Users\Erich\AppData\Roaming/Avid/Sibelius/PlogueEngine/PlogueEngine_x64.log opened on: Sat Jan 30 10:41:18 2021 I:0x1e20:24804:222804658:------------------------------------------------------------------------------- I:0x1e20:24804:222804658:Checking reWire lock path: C:\Users\Erich\AppData\Roaming/Avid/Common/sibelius.rewire I:0x1e20:24804:222804658:Instance::init() 0x000000001F898830 in I:0x1e20:24804:222804658:DSPInfo ctor I:0x1e20:24804:222804658:PpqEpsilon:0.000377929 I:0x1e20:24804:222804658:Using SampleRate:44100 I:0x1e20:24804:222804658:Using BufferSize:512 I:0x1e20:24804:222804659:Instance::init() 0x000000001F898830 out I:0x1e20:24804:222804659:Number of physical cores : 16 I:0x1e20:24804:222804659:Using PortAudio V19-devel (Plogue) (built Oct 13 2017 09:22:15) I:0x1e20:24804:222804659:Initialising Devices... I:0x1e20:24804:222804659:------------------------------------------------------------------------------- I:0x c20:24804:222805389:INFO: ASIO names[0]:Realtek ASIO I:0x b20:24804:222806273:Passed Pa_Initialize() I:0x b20:24804:222806273:Now enumerating Audio Devices... I:0x b20:24804:222806273:Passed Pa_CountDevices() I:0x b20:24804:222806273:Found 20 : I:0x b20:24804:222806273:------------------------------------------------------------------------------- I:0x b20:24804:222806273:Dev:0 I:0x b20:24804:222806273:API = MME I:0x b20:24804:222806273:Name = Microsoft Sound Mapper - Input Max Inputs = 2, Max Outputs = 0 I:0x b20:24804:222806273:Default LowInputLatency:0.09 I:0x b20:24804:222806273:Default LowOutputLatency:0.09 I:0x b20:24804:222806273:Default HighInputLatency:0.18 I:0x b20:24804:222806273:Default HighOutputLatency:0.18 I:0x b20:24804:222806273:Default SampleRate:44100 I:0x b20:24804:222806273:Default Output: false I:0x b20:24804:222806273:------------------------------------------------------------------------------- I:0x b20:24804:222806273:------------------------------------------------------------------------------- I:0x b20:24804:222806273:Dev:1 I:0x b20:24804:222806273:API = MME I:0x b20:24804:222806273:Name = Stereomix (Realtek(R) Audio) Max Inputs = 2, Max Outputs = 0 I:0x b20:24804:222806273:Default LowInputLatency:0.09 I:0x b20:24804:222806273:Default LowOutputLatency:0.09 I:0x b20:24804:222806273:Default HighInputLatency:0.18 I:0x b20:24804:222806274:Default HighOutputLatency:0.18 I:0x b20:24804:222806274:Default SampleRate:44100 I:0x b20:24804:222806274:Default Output: false I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:Dev:2 I:0x b20:24804:222806274:API = MME I:0x b20:24804:222806274:Name = Mikrofon (Sonic Studio Virtual Max Inputs = 2, Max Outputs = 0 I:0x b20:24804:222806274:Default LowInputLatency:0.09 I:0x b20:24804:222806274:Default LowOutputLatency:0.09 I:0x b20:24804:222806274:Default HighInputLatency:0.18 I:0x b20:24804:222806274:Default HighOutputLatency:0.18 I:0x b20:24804:222806274:Default SampleRate:44100 I:0x b20:24804:222806274:Default Output: false I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:Dev:3 I:0x b20:24804:222806274:API = MME I:0x b20:24804:222806274:Name = Microsoft Sound Mapper - Output Max Inputs = 0, Max Outputs = 2 I:0x b20:24804:222806274:Default LowInputLatency:0.09 I:0x b20:24804:222806274:Default LowOutputLatency:0.09 I:0x b20:24804:222806274:Default HighInputLatency:0.18 I:0x b20:24804:222806274:Default HighOutputLatency:0.18 I:0x b20:24804:222806274:Default SampleRate:44100 I:0x b20:24804:222806274:Default Output: false I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:Dev:4 I:0x b20:24804:222806274:API = MME I:0x b20:24804:222806274:Name = Lautsprecher (Realtek(R) Audio) Max Inputs = 0, Max Outputs = 2 I:0x b20:24804:222806274:Default LowInputLatency:0.09 I:0x b20:24804:222806274:Default LowOutputLatency:0.09 I:0x b20:24804:222806274:Default HighInputLatency:0.18 I:0x b20:24804:222806274:Default HighOutputLatency:0.18 I:0x b20:24804:222806274:Default SampleRate:44100 I:0x b20:24804:222806274:Default Output: true I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:Dev:5 I:0x b20:24804:222806274:API = MME I:0x b20:24804:222806274:Name = Realtek Digital Output (Realtek Max Inputs = 0, Max Outputs = 2 I:0x b20:24804:222806274:Default LowInputLatency:0.09 I:0x b20:24804:222806274:Default LowOutputLatency:0.09 I:0x b20:24804:222806274:Default HighInputLatency:0.18 I:0x b20:24804:222806274:Default HighOutputLatency:0.18 I:0x b20:24804:222806274:Default SampleRate:44100 I:0x b20:24804:222806274:Default Output: false I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:Dev:6 I:0x b20:24804:222806274:API = MME I:0x b20:24804:222806274:Name = Lautsprecher (Sonic Studio Virt Max Inputs = 0, Max Outputs = 2 I:0x b20:24804:222806274:Default LowInputLatency:0.09 I:0x b20:24804:222806274:Default LowOutputLatency:0.09 I:0x b20:24804:222806274:Default HighInputLatency:0.18 I:0x b20:24804:222806274:Default HighOutputLatency:0.18 I:0x b20:24804:222806274:Default SampleRate:44100 I:0x b20:24804:222806274:Default Output: false I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:Dev:7 I:0x b20:24804:222806274:API = Windows DirectSound I:0x b20:24804:222806274:Name = Primärer Soundaufnahmetreiber Max Inputs = 2, Max Outputs = 0 I:0x b20:24804:222806274:Default LowInputLatency:0 I:0x b20:24804:222806274:Default LowOutputLatency:0 I:0x b20:24804:222806274:Default HighInputLatency:0 I:0x b20:24804:222806274:Default HighOutputLatency:0 I:0x b20:24804:222806274:Default SampleRate:44100 I:0x b20:24804:222806274:Default Output: false I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:Dev:8 I:0x b20:24804:222806274:API = Windows DirectSound I:0x b20:24804:222806274:Name = Stereomix (Realtek(R) Audio) Max Inputs = 2, Max Outputs = 0 I:0x b20:24804:222806274:Default LowInputLatency:0 I:0x b20:24804:222806274:Default LowOutputLatency:0 I:0x b20:24804:222806274:Default HighInputLatency:0 I:0x b20:24804:222806274:Default HighOutputLatency:0 I:0x b20:24804:222806274:Default SampleRate:44100 I:0x b20:24804:222806274:Default Output: false I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:Dev:9 I:0x b20:24804:222806274:API = Windows DirectSound I:0x b20:24804:222806274:Name = Mikrofon (Sonic Studio Virtual Mixer) Max Inputs = 2, Max Outputs = 0 I:0x b20:24804:222806274:Default LowInputLatency:0 I:0x b20:24804:222806274:Default LowOutputLatency:0 I:0x b20:24804:222806274:Default HighInputLatency:0 I:0x b20:24804:222806274:Default HighOutputLatency:0 I:0x b20:24804:222806274:Default SampleRate:44100 I:0x b20:24804:222806274:Default Output: false I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:Dev:10 I:0x b20:24804:222806275:API = Windows DirectSound I:0x b20:24804:222806275:Name = Primärer Soundtreiber Max Inputs = 0, Max Outputs = 8 I:0x b20:24804:222806275:Default LowInputLatency:0 I:0x b20:24804:222806275:Default LowOutputLatency:0 I:0x b20:24804:222806275:Default HighInputLatency:0 I:0x b20:24804:222806275:Default HighOutputLatency:0 I:0x b20:24804:222806275:Default SampleRate:44100 I:0x b20:24804:222806275:Default Output: true I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:Dev:11 I:0x b20:24804:222806275:API = Windows DirectSound I:0x b20:24804:222806275:Name = Lautsprecher (Realtek(R) Audio) Max Inputs = 0, Max Outputs = 8 I:0x b20:24804:222806275:Default LowInputLatency:0 I:0x b20:24804:222806275:Default LowOutputLatency:0 I:0x b20:24804:222806275:Default HighInputLatency:0 I:0x b20:24804:222806275:Default HighOutputLatency:0 I:0x b20:24804:222806275:Default SampleRate:44100 I:0x b20:24804:222806275:Default Output: false I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:Dev:12 I:0x b20:24804:222806275:API = Windows DirectSound I:0x b20:24804:222806275:Name = Realtek Digital Output (Realtek(R) Audio) Max Inputs = 0, Max Outputs = 8 I:0x b20:24804:222806275:Default LowInputLatency:0 I:0x b20:24804:222806275:Default LowOutputLatency:0 I:0x b20:24804:222806275:Default HighInputLatency:0 I:0x b20:24804:222806275:Default HighOutputLatency:0 I:0x b20:24804:222806275:Default SampleRate:44100 I:0x b20:24804:222806275:Default Output: false I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:Dev:13 I:0x b20:24804:222806275:API = Windows DirectSound I:0x b20:24804:222806275:Name = Lautsprecher (Sonic Studio Virtual Mixer) Max Inputs = 0, Max Outputs = 2 I:0x b20:24804:222806275:Default LowInputLatency:0 I:0x b20:24804:222806275:Default LowOutputLatency:0 I:0x b20:24804:222806275:Default HighInputLatency:0 I:0x b20:24804:222806275:Default HighOutputLatency:0 I:0x b20:24804:222806275:Default SampleRate:44100 I:0x b20:24804:222806275:Default Output: false I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:Dev:14 I:0x b20:24804:222806275:API = ASIO I:0x b20:24804:222806275:Name = Realtek ASIO Max Inputs = 2, Max Outputs = 2 I:0x b20:24804:222806275:Default LowInputLatency:0.0112472 I:0x b20:24804:222806275:Default LowOutputLatency:0.0112472 I:0x b20:24804:222806275:Default HighInputLatency:0.0112472 I:0x b20:24804:222806275:Default HighOutputLatency:0.0112472 I:0x b20:24804:222806275:Default SampleRate:44100 I:0x b20:24804:222806275:Default Output: true I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:Dev:15 I:0x b20:24804:222806275:API = Windows WASAPI I:0x b20:24804:222806275:Name = Realtek Digital Output (Realtek(R) Audio) Max Inputs = 0, Max Outputs = 8 I:0x b20:24804:222806275:Default LowInputLatency:0 I:0x b20:24804:222806275:Default LowOutputLatency:0.003 I:0x b20:24804:222806275:Default HighInputLatency:0 I:0x b20:24804:222806275:Default HighOutputLatency:0.01 I:0x b20:24804:222806275:Default SampleRate:48000 I:0x b20:24804:222806275:Default Output: false I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:Dev:16 I:0x b20:24804:222806275:API = Windows WASAPI I:0x b20:24804:222806275:Name = Lautsprecher (Realtek(R) Audio) Max Inputs = 0, Max Outputs = 8 I:0x b20:24804:222806275:Default LowInputLatency:0 I:0x b20:24804:222806275:Default LowOutputLatency:0.003 I:0x b20:24804:222806275:Default HighInputLatency:0 I:0x b20:24804:222806275:Default HighOutputLatency:0.01 I:0x b20:24804:222806275:Default SampleRate:48000 I:0x b20:24804:222806275:Default Output: true I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:Dev:17 I:0x b20:24804:222806275:API = Windows WASAPI I:0x b20:24804:222806275:Name = Lautsprecher (Sonic Studio Virtual Mixer) Max Inputs = 0, Max Outputs = 2 I:0x b20:24804:222806275:Default LowInputLatency:0 I:0x b20:24804:222806275:Default LowOutputLatency:0.0026667 I:0x b20:24804:222806275:Default HighInputLatency:0 I:0x b20:24804:222806275:Default HighOutputLatency:0.01 I:0x b20:24804:222806275:Default SampleRate:48000 I:0x b20:24804:222806275:Default Output: false I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:Dev:18 I:0x b20:24804:222806275:API = Windows WASAPI I:0x b20:24804:222806275:Name = Mikrofon (Sonic Studio Virtual Mixer) Max Inputs = 2, Max Outputs = 0 I:0x b20:24804:222806275:Default LowInputLatency:0.002 I:0x b20:24804:222806275:Default LowOutputLatency:0 I:0x b20:24804:222806275:Default HighInputLatency:0.01 I:0x b20:24804:222806275:Default HighOutputLatency:0 I:0x b20:24804:222806275:Default SampleRate:48000 I:0x b20:24804:222806275:Default Output: false I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:Dev:19 I:0x b20:24804:222806275:API = Windows WASAPI I:0x b20:24804:222806275:Name = Stereomix (Realtek(R) Audio) Max Inputs = 8, Max Outputs = 0 I:0x b20:24804:222806275:Default LowInputLatency:0.003 I:0x b20:24804:222806275:Default LowOutputLatency:0 I:0x b20:24804:222806275:Default HighInputLatency:0.01 I:0x b20:24804:222806275:Default HighOutputLatency:0 I:0x b20:24804:222806275:Default SampleRate:48000 I:0x b20:24804:222806275:Default Output: false I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806276:Factory init I:0x1e20:24804:222806276:VSTFactory init I:0x1e20:24804:222806276:VSTFactory get differences , dir doesn't exist - don't do anything I:0x 520:7800:222806277:0 DSPWorkerThread in I:0x 720:6108:222806277:1 DSPWorkerThread in I:0x 20:27352:222806277:2 DSPWorkerThread in I:0x 220:7016:222806277:3 DSPWorkerThread in I:0x 420:20236:222806277:4 DSPWorkerThread in I:0x 620:14364:222806277:13 DSPWorkerThread in I:0x 120:25072:222806277:6 DSPWorkerThread in I:0x 320:27116:222806277:7 DSPWorkerThread in I:0x 520:18832:222806277:8 DSPWorkerThread in I:0x1e20:24804:222806277:Streamer::Streamer() I:0x 720:20056:222806277:9 DSPWorkerThread in I:0x 20:15280:222806277:10 DSPWorkerThread in I:0x1e20:24804:222806277:PE_ENGINE_INITIALIZE OK I:0x 220:22612:222806277:11 DSPWorkerThread in I:0x 420:20944:222806277:12 DSPWorkerThread in I:0x 620:23708:222806277:5 DSPWorkerThread in I:0x 320:12808:222806277:Streamer::entry() in I:0x 120:22504:222806277:14 DSPWorkerThread in I:0x1e20:24804:222806278:PE_ENGINE_AUDIODEVICE_LIST I:0x1e20:24804:222806278:PE_ENGINE_AUDIODEVICE_LIST I:0x1e20:24804:222806278:PE_ENGINE_AUDIODEVICE_SET I:0x1e20:24804:222806278:Realtek ASIO id:14 ins:2 outs:2 allocated! I:0x1e20:24804:222806278:Realtek ASIO ctor out I:0x1e20:24804:222806278:Realtek ASIO::initialize in I:0x1e20:24804:222806278:Realtek ASIO::initialize out I:0x1e20:24804:222806278:Realtek ASIO is now acquired I:0x1e20:24804:222806278:PE_ENGINE_AUDIODEVICE_SAMPLERATE_LIST I:0x c20:24804:222821433:PE_ENGINE_AUDIODEVICE_SAMPLERATE_LIST I:0x d20:24804:222827150:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x d20:24804:222827150:PaAsio_GetAvailableLatencyValues min, max, pref, gran : 496, 496, 496, 0 I:0x 220:24804:222827151:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x 220:24804:222827151:PaAsio_GetAvailableLatencyValues min, max, pref, gran : 496, 496, 496, 0 I:0x 220:24804:222827151:PE_ENGINE_AUDIODEVICE_SETTINGS_GET I:0x 220:24804:222827151:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x 220:24804:222827151:PaAsio_GetAvailableLatencyValues min, max, pref, gran : 496, 496, 496, 0 I:0x 220:24804:222827151:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x 220:24804:222827151:PaAsio_GetAvailableLatencyValues min, max, pref, gran : 496, 496, 496, 0 I:0x 220:24804:222827151:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x 220:24804:222827151:PaAsio_GetAvailableLatencyValues min, max, pref, gran : 496, 496, 496, 0 I:0x 220:24804:222827151:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x 220:24804:222827151:PaAsio_GetAvailableLatencyValues min, max, pref, gran : 496, 496, 496, 0 I:0x 220:24804:222827151:PE_ENGINE_AUDIODEVICE_SETTINGS I:0x 220:24804:222827151:Instance::resetStaticDSP() 0x000000001F898830 in I:0x 220:24804:222827151:DSPInfo ctor I:0x 220:24804:222827151:PpqEpsilon:0.000377929 I:0x 220:24804:222827151:Using SampleRate:44100 I:0x 220:24804:222827151:Using BufferSize:496 I:0x 220:24804:222827151:Instance::resetStaticDSP() 0x000000001F898830 out I:0x 220:24804:222827151:PE_ENGINE_AUDIODEVICE_OUTPUTSTEREOPAIR_GET I:0x 220:24804:222827151:PE_ENGINE_AUDIODEVICE_NUMOUTPUTS_GET I:0x 220:24804:222827151:PE_ENGINE_AUDIODEVICE_OUTPUTSTEREOPAIR_SET I:0x 220:24804:222827151:PE_ENGINE_MP_CPUS_NUMBER_GET I:0x 220:24804:222827151:PE_ENGINE_MP_WORKERTHREADS_ENABLE I:0x 220:24804:222827151:PE_ENGINE_PLUGINS_LIST I:0x 220:24804:222827151:PE_ENGINE_PLUGINS_LIST I:0x 220:24804:222827151:PE_ENGINE_AUDIO_START I:0x 220:24804:222827151:###### PSR LOCK ACQUIRED ###### I:0x 220:24804:222827151:playReq 1 I:0x 220:24804:222827151:playReq 2 I:0x 220:24804:222827151:DeviceManager::privPlay() I:0x 220:24804:222827151:Realtek ASIO, has received Play command... I:0x d20:24804:222828632:------------------------------------------------------------------------------- E:0x d20:24804:222828632:Realtek ASIO E:0x d20:24804:222828632:Pa_OpenStream: Error number: -9999 message: Unanticipated host error I:0x d20:24804:222828632:------------------------------------------------------------------------------- I:0x d20:24804:222828632:playReq 3 I:0x d20:24804:222828632:###### PSR LOCK RELEASED ###### sc:0 I:0x d20:24804:222846647:PE_ENGINE_AUDIODEVICE_LATENCY_GET I:0x b20:24804:223477695:PE_ENGINE_AUDIO_START I:0x b20:24804:223477695:###### PSR LOCK ACQUIRED ###### I:0x b20:24804:223477695:playReq 1 I:0x b20:24804:223477695:playReq 2 I:0x b20:24804:223477695:DeviceManager::privPlay() I:0x b20:24804:223477695:Realtek ASIO, has received Play command... I:0x b20:24804:223481587:------------------------------------------------------------------------------- E:0x b20:24804:223481587:Realtek ASIO E:0x b20:24804:223481587:Pa_OpenStream: Error number: -9999 message: Unanticipated host error I:0x b20:24804:223481587:------------------------------------------------------------------------------- I:0x b20:24804:223481587:playReq 3 I:0x b20:24804:223481587:###### PSR LOCK RELEASED ###### sc:0 I:0x b20:24804:223481588:PE_ENGINE_AUDIO_START I:0x b20:24804:223481588:###### PSR LOCK ACQUIRED ###### I:0x b20:24804:223481588:playReq 1 I:0x b20:24804:223481588:playReq 2 I:0x b20:24804:223481588:DeviceManager::privPlay() I:0x b20:24804:223481588:Realtek ASIO, has received Play command... I:0x d20:24804:223484800:------------------------------------------------------------------------------- E:0x d20:24804:223484800:Realtek ASIO E:0x d20:24804:223484800:Pa_OpenStream: Error number: -9999 message: Unanticipated host error I:0x d20:24804:223484800:------------------------------------------------------------------------------- I:0x d20:24804:223484800:playReq 3 I:0x d20:24804:223484800:###### PSR LOCK RELEASED ###### sc:0 I:0x c20:24804:223489903:PE_ENGINE_AUDIO_START I:0x c20:24804:223489903:###### PSR LOCK ACQUIRED ###### I:0x c20:24804:223489903:playReq 1 I:0x c20:24804:223489903:playReq 2 I:0x c20:24804:223489903:DeviceManager::privPlay() I:0x c20:24804:223489903:Realtek ASIO, has received Play command... I:0x c20:24804:223492515:------------------------------------------------------------------------------- E:0x c20:24804:223492515:Realtek ASIO E:0x c20:24804:223492515:Pa_OpenStream: Error number: -9999 message: Unanticipated host error I:0x c20:24804:223492515:------------------------------------------------------------------------------- I:0x c20:24804:223492515:playReq 3 I:0x c20:24804:223492515:###### PSR LOCK RELEASED ###### sc:0 I:0x c20:24804:223492516:PE_ENGINE_AUDIO_START I:0x c20:24804:223492516:###### PSR LOCK ACQUIRED ###### I:0x c20:24804:223492516:playReq 1 I:0x c20:24804:223492516:playReq 2 I:0x c20:24804:223492516:DeviceManager::privPlay() I:0x c20:24804:223492516:Realtek ASIO, has received Play command... I:0x c20:24804:223495028:------------------------------------------------------------------------------- E:0x c20:24804:223495028:Realtek ASIO E:0x c20:24804:223495028:Pa_OpenStream: Error number: -9999 message: Unanticipated host error I:0x c20:24804:223495028:------------------------------------------------------------------------------- I:0x c20:24804:223495028:playReq 3 I:0x c20:24804:223495028:###### PSR LOCK RELEASED ###### sc:0 I:0x c20:24804:223525106:PE_ENGINE_AUDIODEVICE_OUTPUTSTEREOPAIR_GET I:0x c20:24804:223525106:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x c20:24804:223525106:PaAsio_GetAvailableLatencyValues min, max, pref, gran : 496, 496, 496, 0 I:0x c20:24804:223525106:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x c20:24804:223525106:PaAsio_GetAvailableLatencyValues min, max, pref, gran : 496, 496, 496, 0 I:0x c20:24804:223525106:PE_ENGINE_AUDIODEVICE_SAMPLERATE_LIST I:0x a20:24804:223539983:PE_ENGINE_AUDIODEVICE_SAMPLERATE_LIST I:0x d20:24804:223555047:PE_ENGINE_AUDIODEVICE_LATENCY_GET I:0x d20:24804:223618739:PE_ENGINE_MP_CPUS_NUMBER_GET I:0x d20:24804:223618739:PE_ENGINE_MP_WORKERTHREADS_ENABLE I:0x d20:24804:223618739:PE_ENGINE_AUDIO_START I:0x d20:24804:223618739:###### PSR LOCK ACQUIRED ###### I:0x d20:24804:223618739:playReq 1 I:0x d20:24804:223618739:playReq 2 I:0x d20:24804:223618739:DeviceManager::privPlay() I:0x d20:24804:223618739:Realtek ASIO, has received Play command... I:0x d20:24804:223621354:------------------------------------------------------------------------------- E:0x d20:24804:223621354:Realtek ASIO E:0x d20:24804:223621354:Pa_OpenStream: Error number: -9999 message: Unanticipated host error I:0x d20:24804:223621354:------------------------------------------------------------------------------- I:0x d20:24804:223621354:playReq 3 I:0x d20:24804:223621354:###### PSR LOCK RELEASED ###### sc:0 Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 21 Jul 08:54PM Hide picture I have now noticed that the PlogueEngine_x64 file was last changed on 01/30/2021. I had previously installed Siblius-Unlimited 8.4.1, which also had produced this start-up crash. That's why I uninstalled this Sibelius perpetual version on July 17th, 2021, crossgraded to Sibelius 2021.2 and installed this new version. Unfortunately the start crash is also with the new version. Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by Robin Walker - 22 Jul 07:36AM Hide picture The problem is the "Realtek ASIO" sound driver on your PC. Sibelius and "Realtek ASIO" are incompatible. Modern versions of Sibelius have "Realtek ASIO" on a black-list, and avoid using it, but old versions like 8.4.1 did not. If you have updated Sibelius, please repeat the process and attach a new copy of "PlogueEngine_x64.log". Please ensure that you have closed down Sibelius before taking a copy of this file. Also, using Windows File Explorer, please navigate to the folder: C:\Program Files\Avid\Sibelius\ If there is a file in that folder named "asioblacklist.txt", then open that file into NotePad, and copy its contents into your next post. -- Sibelius 2021.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book. Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by Mike Lyons - 22 Jul 07:38AM Hide picture The problem is the RealTek ASIO driver. It shouldbe renamed Realpain ASIO driver. You should avoid using this device. AFAIR, it has not worked with Sibelius for some time. Try a different device. I would consider disabling it in device manager. (at least until you get Sibelius started) and then select another interface from the drop down in Audio Engine options. -- Win 10 Pro x64, Sib Ultimate 2021.2(build 3268) 2.6GHz Intel Core i7 9750H, 32GB,10TB (SSD + 7200rpm HDD), Scarlett 2i4, Sib 6.2,7.5, NotePerformer and others. Si me castigare vis, necesse est me intellexisse. mike@mike-lyons.co.uk Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 22 Jul 03:56PM Hide picture I have now uninstalled and reinstalled Sibilius. Here is the current content of "PlogueEngine_x64.log": I:0x1e20:24804:222804658:C:\Users\Erich\AppData\Roaming/Avid/Sibelius/PlogueEngine/PlogueEngine_x64.log opened on: Sat Jan 30 10:41:18 2021 I:0x1e20:24804:222804658:------------------------------------------------------------------------------- I:0x1e20:24804:222804658:Checking reWire lock path: C:\Users\Erich\AppData\Roaming/Avid/Common/sibelius.rewire I:0x1e20:24804:222804658:Instance::init() 0x000000001F898830 in I:0x1e20:24804:222804658:DSPInfo ctor I:0x1e20:24804:222804658:PpqEpsilon:0.000377929 I:0x1e20:24804:222804658:Using SampleRate:44100 I:0x1e20:24804:222804658:Using BufferSize:512 I:0x1e20:24804:222804659:Instance::init() 0x000000001F898830 out I:0x1e20:24804:222804659:Number of physical cores : 16 I:0x1e20:24804:222804659:Using PortAudio V19-devel (Plogue) (built Oct 13 2017 09:22:15) I:0x1e20:24804:222804659:Initialising Devices... I:0x1e20:24804:222804659:------------------------------------------------------------------------------- I:0x c20:24804:222805389:INFO: ASIO names[0]:Realtek ASIO I:0x b20:24804:222806273:Passed Pa_Initialize() I:0x b20:24804:222806273:Now enumerating Audio Devices... I:0x b20:24804:222806273:Passed Pa_CountDevices() I:0x b20:24804:222806273:Found 20 : I:0x b20:24804:222806273:------------------------------------------------------------------------------- I:0x b20:24804:222806273:Dev:0 I:0x b20:24804:222806273:API = MME I:0x b20:24804:222806273:Name = Microsoft Sound Mapper - Input Max Inputs = 2, Max Outputs = 0 I:0x b20:24804:222806273:Default LowInputLatency:0.09 I:0x b20:24804:222806273:Default LowOutputLatency:0.09 I:0x b20:24804:222806273:Default HighInputLatency:0.18 I:0x b20:24804:222806273:Default HighOutputLatency:0.18 I:0x b20:24804:222806273:Default SampleRate:44100 I:0x b20:24804:222806273:Default Output: false I:0x b20:24804:222806273:------------------------------------------------------------------------------- I:0x b20:24804:222806273:------------------------------------------------------------------------------- I:0x b20:24804:222806273:Dev:1 I:0x b20:24804:222806273:API = MME I:0x b20:24804:222806273:Name = Stereomix (Realtek(R) Audio) Max Inputs = 2, Max Outputs = 0 I:0x b20:24804:222806273:Default LowInputLatency:0.09 I:0x b20:24804:222806273:Default LowOutputLatency:0.09 I:0x b20:24804:222806273:Default HighInputLatency:0.18 I:0x b20:24804:222806274:Default HighOutputLatency:0.18 I:0x b20:24804:222806274:Default SampleRate:44100 I:0x b20:24804:222806274:Default Output: false I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:Dev:2 I:0x b20:24804:222806274:API = MME I:0x b20:24804:222806274:Name = Mikrofon (Sonic Studio Virtual Max Inputs = 2, Max Outputs = 0 I:0x b20:24804:222806274:Default LowInputLatency:0.09 I:0x b20:24804:222806274:Default LowOutputLatency:0.09 I:0x b20:24804:222806274:Default HighInputLatency:0.18 I:0x b20:24804:222806274:Default HighOutputLatency:0.18 I:0x b20:24804:222806274:Default SampleRate:44100 I:0x b20:24804:222806274:Default Output: false I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:Dev:3 I:0x b20:24804:222806274:API = MME I:0x b20:24804:222806274:Name = Microsoft Sound Mapper - Output Max Inputs = 0, Max Outputs = 2 I:0x b20:24804:222806274:Default LowInputLatency:0.09 I:0x b20:24804:222806274:Default LowOutputLatency:0.09 I:0x b20:24804:222806274:Default HighInputLatency:0.18 I:0x b20:24804:222806274:Default HighOutputLatency:0.18 I:0x b20:24804:222806274:Default SampleRate:44100 I:0x b20:24804:222806274:Default Output: false I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:Dev:4 I:0x b20:24804:222806274:API = MME I:0x b20:24804:222806274:Name = Lautsprecher (Realtek(R) Audio) Max Inputs = 0, Max Outputs = 2 I:0x b20:24804:222806274:Default LowInputLatency:0.09 I:0x b20:24804:222806274:Default LowOutputLatency:0.09 I:0x b20:24804:222806274:Default HighInputLatency:0.18 I:0x b20:24804:222806274:Default HighOutputLatency:0.18 I:0x b20:24804:222806274:Default SampleRate:44100 I:0x b20:24804:222806274:Default Output: true I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:Dev:5 I:0x b20:24804:222806274:API = MME I:0x b20:24804:222806274:Name = Realtek Digital Output (Realtek Max Inputs = 0, Max Outputs = 2 I:0x b20:24804:222806274:Default LowInputLatency:0.09 I:0x b20:24804:222806274:Default LowOutputLatency:0.09 I:0x b20:24804:222806274:Default HighInputLatency:0.18 I:0x b20:24804:222806274:Default HighOutputLatency:0.18 I:0x b20:24804:222806274:Default SampleRate:44100 I:0x b20:24804:222806274:Default Output: false I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:Dev:6 I:0x b20:24804:222806274:API = MME I:0x b20:24804:222806274:Name = Lautsprecher (Sonic Studio Virt Max Inputs = 0, Max Outputs = 2 I:0x b20:24804:222806274:Default LowInputLatency:0.09 I:0x b20:24804:222806274:Default LowOutputLatency:0.09 I:0x b20:24804:222806274:Default HighInputLatency:0.18 I:0x b20:24804:222806274:Default HighOutputLatency:0.18 I:0x b20:24804:222806274:Default SampleRate:44100 I:0x b20:24804:222806274:Default Output: false I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:Dev:7 I:0x b20:24804:222806274:API = Windows DirectSound I:0x b20:24804:222806274:Name = Primärer Soundaufnahmetreiber Max Inputs = 2, Max Outputs = 0 I:0x b20:24804:222806274:Default LowInputLatency:0 I:0x b20:24804:222806274:Default LowOutputLatency:0 I:0x b20:24804:222806274:Default HighInputLatency:0 I:0x b20:24804:222806274:Default HighOutputLatency:0 I:0x b20:24804:222806274:Default SampleRate:44100 I:0x b20:24804:222806274:Default Output: false I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:Dev:8 I:0x b20:24804:222806274:API = Windows DirectSound I:0x b20:24804:222806274:Name = Stereomix (Realtek(R) Audio) Max Inputs = 2, Max Outputs = 0 I:0x b20:24804:222806274:Default LowInputLatency:0 I:0x b20:24804:222806274:Default LowOutputLatency:0 I:0x b20:24804:222806274:Default HighInputLatency:0 I:0x b20:24804:222806274:Default HighOutputLatency:0 I:0x b20:24804:222806274:Default SampleRate:44100 I:0x b20:24804:222806274:Default Output: false I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:Dev:9 I:0x b20:24804:222806274:API = Windows DirectSound I:0x b20:24804:222806274:Name = Mikrofon (Sonic Studio Virtual Mixer) Max Inputs = 2, Max Outputs = 0 I:0x b20:24804:222806274:Default LowInputLatency:0 I:0x b20:24804:222806274:Default LowOutputLatency:0 I:0x b20:24804:222806274:Default HighInputLatency:0 I:0x b20:24804:222806274:Default HighOutputLatency:0 I:0x b20:24804:222806274:Default SampleRate:44100 I:0x b20:24804:222806274:Default Output: false I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:------------------------------------------------------------------------------- I:0x b20:24804:222806274:Dev:10 I:0x b20:24804:222806275:API = Windows DirectSound I:0x b20:24804:222806275:Name = Primärer Soundtreiber Max Inputs = 0, Max Outputs = 8 I:0x b20:24804:222806275:Default LowInputLatency:0 I:0x b20:24804:222806275:Default LowOutputLatency:0 I:0x b20:24804:222806275:Default HighInputLatency:0 I:0x b20:24804:222806275:Default HighOutputLatency:0 I:0x b20:24804:222806275:Default SampleRate:44100 I:0x b20:24804:222806275:Default Output: true I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:Dev:11 I:0x b20:24804:222806275:API = Windows DirectSound I:0x b20:24804:222806275:Name = Lautsprecher (Realtek(R) Audio) Max Inputs = 0, Max Outputs = 8 I:0x b20:24804:222806275:Default LowInputLatency:0 I:0x b20:24804:222806275:Default LowOutputLatency:0 I:0x b20:24804:222806275:Default HighInputLatency:0 I:0x b20:24804:222806275:Default HighOutputLatency:0 I:0x b20:24804:222806275:Default SampleRate:44100 I:0x b20:24804:222806275:Default Output: false I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:Dev:12 I:0x b20:24804:222806275:API = Windows DirectSound I:0x b20:24804:222806275:Name = Realtek Digital Output (Realtek(R) Audio) Max Inputs = 0, Max Outputs = 8 I:0x b20:24804:222806275:Default LowInputLatency:0 I:0x b20:24804:222806275:Default LowOutputLatency:0 I:0x b20:24804:222806275:Default HighInputLatency:0 I:0x b20:24804:222806275:Default HighOutputLatency:0 I:0x b20:24804:222806275:Default SampleRate:44100 I:0x b20:24804:222806275:Default Output: false I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:Dev:13 I:0x b20:24804:222806275:API = Windows DirectSound I:0x b20:24804:222806275:Name = Lautsprecher (Sonic Studio Virtual Mixer) Max Inputs = 0, Max Outputs = 2 I:0x b20:24804:222806275:Default LowInputLatency:0 I:0x b20:24804:222806275:Default LowOutputLatency:0 I:0x b20:24804:222806275:Default HighInputLatency:0 I:0x b20:24804:222806275:Default HighOutputLatency:0 I:0x b20:24804:222806275:Default SampleRate:44100 I:0x b20:24804:222806275:Default Output: false I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:Dev:14 I:0x b20:24804:222806275:API = ASIO I:0x b20:24804:222806275:Name = Realtek ASIO Max Inputs = 2, Max Outputs = 2 I:0x b20:24804:222806275:Default LowInputLatency:0.0112472 I:0x b20:24804:222806275:Default LowOutputLatency:0.0112472 I:0x b20:24804:222806275:Default HighInputLatency:0.0112472 I:0x b20:24804:222806275:Default HighOutputLatency:0.0112472 I:0x b20:24804:222806275:Default SampleRate:44100 I:0x b20:24804:222806275:Default Output: true I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:Dev:15 I:0x b20:24804:222806275:API = Windows WASAPI I:0x b20:24804:222806275:Name = Realtek Digital Output (Realtek(R) Audio) Max Inputs = 0, Max Outputs = 8 I:0x b20:24804:222806275:Default LowInputLatency:0 I:0x b20:24804:222806275:Default LowOutputLatency:0.003 I:0x b20:24804:222806275:Default HighInputLatency:0 I:0x b20:24804:222806275:Default HighOutputLatency:0.01 I:0x b20:24804:222806275:Default SampleRate:48000 I:0x b20:24804:222806275:Default Output: false I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:Dev:16 I:0x b20:24804:222806275:API = Windows WASAPI I:0x b20:24804:222806275:Name = Lautsprecher (Realtek(R) Audio) Max Inputs = 0, Max Outputs = 8 I:0x b20:24804:222806275:Default LowInputLatency:0 I:0x b20:24804:222806275:Default LowOutputLatency:0.003 I:0x b20:24804:222806275:Default HighInputLatency:0 I:0x b20:24804:222806275:Default HighOutputLatency:0.01 I:0x b20:24804:222806275:Default SampleRate:48000 I:0x b20:24804:222806275:Default Output: true I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:Dev:17 I:0x b20:24804:222806275:API = Windows WASAPI I:0x b20:24804:222806275:Name = Lautsprecher (Sonic Studio Virtual Mixer) Max Inputs = 0, Max Outputs = 2 I:0x b20:24804:222806275:Default LowInputLatency:0 I:0x b20:24804:222806275:Default LowOutputLatency:0.0026667 I:0x b20:24804:222806275:Default HighInputLatency:0 I:0x b20:24804:222806275:Default HighOutputLatency:0.01 I:0x b20:24804:222806275:Default SampleRate:48000 I:0x b20:24804:222806275:Default Output: false I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:Dev:18 I:0x b20:24804:222806275:API = Windows WASAPI I:0x b20:24804:222806275:Name = Mikrofon (Sonic Studio Virtual Mixer) Max Inputs = 2, Max Outputs = 0 I:0x b20:24804:222806275:Default LowInputLatency:0.002 I:0x b20:24804:222806275:Default LowOutputLatency:0 I:0x b20:24804:222806275:Default HighInputLatency:0.01 I:0x b20:24804:222806275:Default HighOutputLatency:0 I:0x b20:24804:222806275:Default SampleRate:48000 I:0x b20:24804:222806275:Default Output: false I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:Dev:19 I:0x b20:24804:222806275:API = Windows WASAPI I:0x b20:24804:222806275:Name = Stereomix (Realtek(R) Audio) Max Inputs = 8, Max Outputs = 0 I:0x b20:24804:222806275:Default LowInputLatency:0.003 I:0x b20:24804:222806275:Default LowOutputLatency:0 I:0x b20:24804:222806275:Default HighInputLatency:0.01 I:0x b20:24804:222806275:Default HighOutputLatency:0 I:0x b20:24804:222806275:Default SampleRate:48000 I:0x b20:24804:222806275:Default Output: false I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806275:------------------------------------------------------------------------------- I:0x b20:24804:222806276:Factory init I:0x1e20:24804:222806276:VSTFactory init I:0x1e20:24804:222806276:VSTFactory get differences , dir doesn't exist - don't do anything I:0x 520:7800:222806277:0 DSPWorkerThread in I:0x 720:6108:222806277:1 DSPWorkerThread in I:0x 20:27352:222806277:2 DSPWorkerThread in I:0x 220:7016:222806277:3 DSPWorkerThread in I:0x 420:20236:222806277:4 DSPWorkerThread in I:0x 620:14364:222806277:13 DSPWorkerThread in I:0x 120:25072:222806277:6 DSPWorkerThread in I:0x 320:27116:222806277:7 DSPWorkerThread in I:0x 520:18832:222806277:8 DSPWorkerThread in I:0x1e20:24804:222806277:Streamer::Streamer() I:0x 720:20056:222806277:9 DSPWorkerThread in I:0x 20:15280:222806277:10 DSPWorkerThread in I:0x1e20:24804:222806277:PE_ENGINE_INITIALIZE OK I:0x 220:22612:222806277:11 DSPWorkerThread in I:0x 420:20944:222806277:12 DSPWorkerThread in I:0x 620:23708:222806277:5 DSPWorkerThread in I:0x 320:12808:222806277:Streamer::entry() in I:0x 120:22504:222806277:14 DSPWorkerThread in I:0x1e20:24804:222806278:PE_ENGINE_AUDIODEVICE_LIST I:0x1e20:24804:222806278:PE_ENGINE_AUDIODEVICE_LIST I:0x1e20:24804:222806278:PE_ENGINE_AUDIODEVICE_SET I:0x1e20:24804:222806278:Realtek ASIO id:14 ins:2 outs:2 allocated! I:0x1e20:24804:222806278:Realtek ASIO ctor out I:0x1e20:24804:222806278:Realtek ASIO::initialize in I:0x1e20:24804:222806278:Realtek ASIO::initialize out I:0x1e20:24804:222806278:Realtek ASIO is now acquired I:0x1e20:24804:222806278:PE_ENGINE_AUDIODEVICE_SAMPLERATE_LIST I:0x c20:24804:222821433:PE_ENGINE_AUDIODEVICE_SAMPLERATE_LIST I:0x d20:24804:222827150:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x d20:24804:222827150:PaAsio_GetAvailableLatencyValues min, max, pref, gran : 496, 496, 496, 0 I:0x 220:24804:222827151:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x 220:24804:222827151:PaAsio_GetAvailableLatencyValues min, max, pref, gran : 496, 496, 496, 0 I:0x 220:24804:222827151:PE_ENGINE_AUDIODEVICE_SETTINGS_GET I:0x 220:24804:222827151:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x 220:24804:222827151:PaAsio_GetAvailableLatencyValues min, max, pref, gran : 496, 496, 496, 0 I:0x 220:24804:222827151:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x 220:24804:222827151:PaAsio_GetAvailableLatencyValues min, max, pref, gran : 496, 496, 496, 0 I:0x 220:24804:222827151:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x 220:24804:222827151:PaAsio_GetAvailableLatencyValues min, max, pref, gran : 496, 496, 496, 0 I:0x 220:24804:222827151:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x 220:24804:222827151:PaAsio_GetAvailableLatencyValues min, max, pref, gran : 496, 496, 496, 0 I:0x 220:24804:222827151:PE_ENGINE_AUDIODEVICE_SETTINGS I:0x 220:24804:222827151:Instance::resetStaticDSP() 0x000000001F898830 in I:0x 220:24804:222827151:DSPInfo ctor I:0x 220:24804:222827151:PpqEpsilon:0.000377929 I:0x 220:24804:222827151:Using SampleRate:44100 I:0x 220:24804:222827151:Using BufferSize:496 I:0x 220:24804:222827151:Instance::resetStaticDSP() 0x000000001F898830 out I:0x 220:24804:222827151:PE_ENGINE_AUDIODEVICE_OUTPUTSTEREOPAIR_GET I:0x 220:24804:222827151:PE_ENGINE_AUDIODEVICE_NUMOUTPUTS_GET I:0x 220:24804:222827151:PE_ENGINE_AUDIODEVICE_OUTPUTSTEREOPAIR_SET I:0x 220:24804:222827151:PE_ENGINE_MP_CPUS_NUMBER_GET I:0x 220:24804:222827151:PE_ENGINE_MP_WORKERTHREADS_ENABLE I:0x 220:24804:222827151:PE_ENGINE_PLUGINS_LIST I:0x 220:24804:222827151:PE_ENGINE_PLUGINS_LIST I:0x 220:24804:222827151:PE_ENGINE_AUDIO_START I:0x 220:24804:222827151:###### PSR LOCK ACQUIRED ###### I:0x 220:24804:222827151:playReq 1 I:0x 220:24804:222827151:playReq 2 I:0x 220:24804:222827151:DeviceManager::privPlay() I:0x 220:24804:222827151:Realtek ASIO, has received Play command... I:0x d20:24804:222828632:------------------------------------------------------------------------------- E:0x d20:24804:222828632:Realtek ASIO E:0x d20:24804:222828632:Pa_OpenStream: Error number: -9999 message: Unanticipated host error I:0x d20:24804:222828632:------------------------------------------------------------------------------- I:0x d20:24804:222828632:playReq 3 I:0x d20:24804:222828632:###### PSR LOCK RELEASED ###### sc:0 I:0x d20:24804:222846647:PE_ENGINE_AUDIODEVICE_LATENCY_GET I:0x b20:24804:223477695:PE_ENGINE_AUDIO_START I:0x b20:24804:223477695:###### PSR LOCK ACQUIRED ###### I:0x b20:24804:223477695:playReq 1 I:0x b20:24804:223477695:playReq 2 I:0x b20:24804:223477695:DeviceManager::privPlay() I:0x b20:24804:223477695:Realtek ASIO, has received Play command... I:0x b20:24804:223481587:------------------------------------------------------------------------------- E:0x b20:24804:223481587:Realtek ASIO E:0x b20:24804:223481587:Pa_OpenStream: Error number: -9999 message: Unanticipated host error I:0x b20:24804:223481587:------------------------------------------------------------------------------- I:0x b20:24804:223481587:playReq 3 I:0x b20:24804:223481587:###### PSR LOCK RELEASED ###### sc:0 I:0x b20:24804:223481588:PE_ENGINE_AUDIO_START I:0x b20:24804:223481588:###### PSR LOCK ACQUIRED ###### I:0x b20:24804:223481588:playReq 1 I:0x b20:24804:223481588:playReq 2 I:0x b20:24804:223481588:DeviceManager::privPlay() I:0x b20:24804:223481588:Realtek ASIO, has received Play command... I:0x d20:24804:223484800:------------------------------------------------------------------------------- E:0x d20:24804:223484800:Realtek ASIO E:0x d20:24804:223484800:Pa_OpenStream: Error number: -9999 message: Unanticipated host error I:0x d20:24804:223484800:------------------------------------------------------------------------------- I:0x d20:24804:223484800:playReq 3 I:0x d20:24804:223484800:###### PSR LOCK RELEASED ###### sc:0 I:0x c20:24804:223489903:PE_ENGINE_AUDIO_START I:0x c20:24804:223489903:###### PSR LOCK ACQUIRED ###### I:0x c20:24804:223489903:playReq 1 I:0x c20:24804:223489903:playReq 2 I:0x c20:24804:223489903:DeviceManager::privPlay() I:0x c20:24804:223489903:Realtek ASIO, has received Play command... I:0x c20:24804:223492515:------------------------------------------------------------------------------- E:0x c20:24804:223492515:Realtek ASIO E:0x c20:24804:223492515:Pa_OpenStream: Error number: -9999 message: Unanticipated host error I:0x c20:24804:223492515:------------------------------------------------------------------------------- I:0x c20:24804:223492515:playReq 3 I:0x c20:24804:223492515:###### PSR LOCK RELEASED ###### sc:0 I:0x c20:24804:223492516:PE_ENGINE_AUDIO_START I:0x c20:24804:223492516:###### PSR LOCK ACQUIRED ###### I:0x c20:24804:223492516:playReq 1 I:0x c20:24804:223492516:playReq 2 I:0x c20:24804:223492516:DeviceManager::privPlay() I:0x c20:24804:223492516:Realtek ASIO, has received Play command... I:0x c20:24804:223495028:------------------------------------------------------------------------------- E:0x c20:24804:223495028:Realtek ASIO E:0x c20:24804:223495028:Pa_OpenStream: Error number: -9999 message: Unanticipated host error I:0x c20:24804:223495028:------------------------------------------------------------------------------- I:0x c20:24804:223495028:playReq 3 I:0x c20:24804:223495028:###### PSR LOCK RELEASED ###### sc:0 I:0x c20:24804:223525106:PE_ENGINE_AUDIODEVICE_OUTPUTSTEREOPAIR_GET I:0x c20:24804:223525106:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x c20:24804:223525106:PaAsio_GetAvailableLatencyValues min, max, pref, gran : 496, 496, 496, 0 I:0x c20:24804:223525106:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x c20:24804:223525106:PaAsio_GetAvailableLatencyValues min, max, pref, gran : 496, 496, 496, 0 I:0x c20:24804:223525106:PE_ENGINE_AUDIODEVICE_SAMPLERATE_LIST I:0x a20:24804:223539983:PE_ENGINE_AUDIODEVICE_SAMPLERATE_LIST I:0x d20:24804:223555047:PE_ENGINE_AUDIODEVICE_LATENCY_GET I:0x d20:24804:223618739:PE_ENGINE_MP_CPUS_NUMBER_GET I:0x d20:24804:223618739:PE_ENGINE_MP_WORKERTHREADS_ENABLE I:0x d20:24804:223618739:PE_ENGINE_AUDIO_START I:0x d20:24804:223618739:###### PSR LOCK ACQUIRED ###### I:0x d20:24804:223618739:playReq 1 I:0x d20:24804:223618739:playReq 2 I:0x d20:24804:223618739:DeviceManager::privPlay() I:0x d20:24804:223618739:Realtek ASIO, has received Play command... I:0x d20:24804:223621354:------------------------------------------------------------------------------- E:0x d20:24804:223621354:Realtek ASIO E:0x d20:24804:223621354:Pa_OpenStream: Error number: -9999 message: Unanticipated host error I:0x d20:24804:223621354:------------------------------------------------------------------------------- I:0x d20:24804:223621354:playReq 3 I:0x d20:24804:223621354:###### PSR LOCK RELEASED ###### sc:0 Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 22 Jul 04:52PM Hide picture This ist the content of the my file "asioblacklist.txt" ASIO Avid Driver DSD Transcoder (DoP/Native) Realtek ASIO Generic Low Latency ASIO Driver Magix Low Latency 2016 Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by Robin Walker - 22 Jul 04:56PM (edited 22 Jul 04:59PM) Hide picture I thought that you said that you had installed the cross-grade to the latest version of Sibelius Ultimate. This log is not from Sibelius Ultimate, and it dates from January 2021!! Where did you get it from???? It is in fact identical to the one you posted before. - ensure that Sibelius is fully quit; - Using Windows File Explorer, navigate to the folder: C:\Program Files\Avid\Sibelius\ - From that folder open the file "asioblacklist.txt" into NotePad plain text editor (NOT a word process such as Word); - After the current contents of the file, add a single line containing precisely: Realtek ASIO - and then save the new contents to a file in a folder location to which you are allowed to write (you will not be allowed to save directly from Notepad into C:\Program Files\ ); - then use Windows File Explorer to copy that new version back to the original location (you will be prompted for Administrator authority): C:\Program Files\Sibelius\Avid\asioblacklist.txt - now launch Sibelius. - If you still get an Audio Engine error, then quit Sibelius, and post another copy of PlogueEngine_x64.log -- Sibelius 2021.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book. Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 22 Jul 05:03PM Hide picture > The problem is the RealTek ASIO driver. It shouldbe renamed Realpain ASIO driver. You should avoid using this device. AFAIR, it has not worked with Sibelius for some time. Try a different device. I would consider disabling it in device manager. (at least until you get Sibelius started) and then select another interface from the drop down in Audio Engine options. > > What kind of Realtek device in the device manager should I deactivate? (see Attachment) Attachment 2021-07-22 18_58_28-Device-Manager.jpg (91K) Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 22 Jul 05:07PM Hide picture > > The problem is the RealTek ASIO driver. It shouldbe renamed Realpain ASIO driver. You should avoid using this device. AFAIR, it has not worked with Sibelius for some time. Try a different device. I would consider disabling it in device manager. (at least until you get Sibelius started) and then select another interface from the drop down in Audio Engine options. > > > > > > What kind of Realtek device in the device manager should I deactivate? (see Attachment) And where can I select another device? Du you mean the Audio Engine options in Sibelius? Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 22 Jul 05:26PM Hide picture 650 / 5000 Übersetzungsergebnisse In 2020 I installed Sibelius Ultimate 8.4.1 on my new PC and also worked with it. A few days ago I wanted to work with Sibelius again, but couldn't start it. As I wrote in an earlier thread, I uninstalled Sibelius Ultimate 8.4.1 and installed Sibelius 2021.2 on July 17th, 2021. But the new version of Sibelius also crashed on startup. I have the first "PlogueEngine_x64.log" protocol on June 21st. copied and the last is from today. Both are from Sibelius 2021.2 Why should I add the entry "Realtek-ASIO" to the blacklist again? The entry is already in my blacklist file. Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by Robin Walker - 22 Jul 05:35PM Hide picture > I have the first "PlogueEngine_x64.log" protocol on June 21st. copied and the last is from today. > Both are from Sibelius 2021.2 No, they are not: they are both from Sibelius 8.x, and both were created in January 2021. > Why should I add the entry "Realtek-ASIO" to the blacklist again? The entry is already in my blacklist file. Clearly that line is not present in the blacklist file actually being used, otherwise Sibelius would not have crashed. There is something wrong with the evidence that has been shown to us. The log files are from six months ago, not today, and from an old version of Sibelius. The asioblacklist.txt file that was shown to us is clearly not being used by the version of Sibelius that is crashing. Have you installed Sibelius in a non-default location? -- Sibelius 2021.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book. Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by Robin Walker - 22 Jul 05:09PM Hide picture > What kind of Realtek device in the device manager should I deactivate? (see Attachment) "Realtek ASIO Component" -- Sibelius 2021.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book. Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 22 Jul 06:08PM Hide picture I have now attached a screenshot to them. The directory "PlogueEngine" can be found under the path User / AppData / Roaming / Avid / Sibelius (screenshot1). I don't know why this directory is not updated in the course of today's reinstallation. But other directories in it have the date of the current installation 07/22/2021. Sibelius.exe is installed under the path C: / Program Files / Avid / Sibelius (screenshot2). There is also the file "asioblacklist.txt" (Screenhsot3) Attachment 2021-07-22 19_54_47-Sibelius1.png (37K) Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 22 Jul 06:09PM Hide picture Scrennshot2 Attachment 2021-07-22 20_03_58-Sibelius2.png (45K) Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 22 Jul 06:10PM Hide picture Scrennshot3 Attachment 2021-07-22 20_05_03-asioblacklist.txt.png (12K) Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 22 Jul 06:14PM Hide picture Does it make sense if I delete the "PlogueEngine_x64.log" folder, then uninstall Sibelius 2021.2 and then reinstall it? Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 22 Jul 06:48PM Hide picture As a test, I renamed the "PlogueEngine" folder under User/AppData /Roaming/Avid/Sibelius to "OLD_PlogueEngine_OLD" and deleted the "asioblacklist.txt" file in the C:/Program Files Avid/Sibelius directory, then uninstalled Sibelius 2021.2 and reinstalled again. The "PlogueEngine" folder was not created during the reinstallation. There is therefore no "PlogueEngine_x64.log" file for the current installation. The "asioblacklist.txt" file is available in the Sibelius program directory after the reinstallation and contains the following entries: ASIO Avid Driver Realtek ASIO DSD Transcoder (DoP / Native) Generic Low Latency ASIO Driver Magix Low Latency 2016 Attachment 2021-07-22 20_47_35-Sibelius_Reinstallation.png (55K) Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by Robin Walker - 22 Jul 07:57PM Hide picture > The "PlogueEngine" folder was not created during the reinstallation. > There is therefore no "PlogueEngine_x64.log" file for the current installation. The PlogueEngine folder and its contents are created every time that Sibelius runs. It is therefore clear that whatever version of Sibelius you are using is not using the illustrated folder to keep its settings in: they are going somewhere else. -- Sibelius 2021.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book. Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 23 Jul 06:14AM Hide picture > The PlogueEngine folder and its contents are created every time that Sibelius runs. It is therefore clear that whatever version of Sibelius you are using is not using the illustrated folder to keep its settings in: they are going somewhere else. > Sorry, but hat can't be true, because last night I managed to start Sibelius 2021.2 at once. No new "PlogueEngine" folder was created in directory User/AppData Roaming/Avid/Sibelius. It still only contains the folder that I renamed to "OLD_PlogueEngine_OLD". I searched my entire C: drive for the term "PlougeEngine" and found no other files except the one from January 2021, which supposedly does not come from Sibelius version 2021.2. I start Sibelius by double-clicking the Sibelius icon on the desktop or via Start/Avid/Sibelius. Both path are "C:/Program Files/Avid/Sibelius/Sibelius.exe". The sibelius start screen shows the system ID 10373584663 and the version Sibelius (2021.2 build 3268) in the lower left corner (see attached file). There is no more Sibilius.exe on my PC. I only have the Sibelius version 2021.2 on my PC. Installed. As already mentioned, I uninstalled Sibelius Ulitmate 8.4.1 on July 16, 2021 via Start / Settings / Apps. Attachment 2021-07-23 07_57_57_Sibelius-Startscreen.png (80K) Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by Robin Walker - 23 Jul 05:20PM Hide picture > > The PlogueEngine folder and its contents are created every time that Sibelius runs. > > Sorry, but hat can't be true, because last night I managed to start Sibelius 2021.2 at once. > No new "PlogueEngine" folder was created in directory User/AppData Roaming/Avid/Sibelius. I assure you that every time Sibelius runs, it creates new files in the PlogueEngine folder, and in the Playback Configurations folder. The fact that this is not happening on your computer indicates that something is non-standard in your Windows configuration, that is preventing Sibelius writing files. Is it possible that you have some non-standard anti-malware configuration on your PC, that is preventing Sibelius writing files? For instance, have you enabled Ransomware protection, without also granting an exclusion for Sibelius? Or anything like that? -- Sibelius 2021.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book. Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by Robin Walker - 22 Jul 07:19PM (edited 22 Jul 07:41PM) Hide picture > Scrennshot2 But this is not the version of Sibelius that you are launching. Do you have another copy of Sibelius installed at a different location? By what means are you launching Sibelius? When Sibelius launches, watch the bottom left-hand corner of the splash screen, where the version number will be displayed. Alternatively, once Sibelius has opened a score, go to ribbon tab File -> Help -> About Sibelius, and note the version number which is running. Please attach a screen-shot of the contents of the old PlogueEngine folder, in List format, so that we can see the name, size, and date of every file in the folder. -- Sibelius 2021.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book. Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 23 Jul 06:28AM Hide picture > Please attach a screen-shot of the contents of the old PlogueEngine folder, in List format, so that we can see the name, size, and date of every file in the folder. > > The old folder "OLD_PlogueEngine_OLD" contains only one single file "PlougeEngine_x64.log" and it is from 01/30/2021 (see attached screenshot). I searched the entire C: drive, there are no other folders called "PlougeEngine" and there is no second file "PlougeEngine_x64.log" in any other directory of drive C:/. Attachment 2021-07-23 08_16_43-OLD_PlogueEngine_OLD.png (11K) Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 23 Jul 06:54AM Hide picture When I started Siblius yesterday without a crash, I checked the "playback settings". "General MIDI (basic)" was entered in the "Configuration" field (see enclosed screenshots playback1 and playback2) Then in the Sibelius preferences under "Playback" I ticked "Load this playback configuration when starting Siblius" and selected "General MIDI (basic)" in the drop-down field below (see attached screenshot settings) As a result, I closed and restarted Sibelius several times. Always properly and without a crash. Sibuelis has now also played the "Start-Jingel" at the start. I was very happy about it and thought "it works now". But unfortunately Sibelius does not start again today, instead it terminates with the familiar window "An error occurred in Sibelius". Attachment Screenshot_Playback1.PNG.png (49K) Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 23 Jul 06:55AM Hide picture Scrennshot2 Attachment Screenshot Playback2_AudioEngineOpt.PNG.png (60K) Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 23 Jul 06:58AM Hide picture Screenshot3 Attachment Screenhsot3_Settings_.PNG.png (47K) Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 23 Jul 07:00AM Hide picture I am now at a seminar for 3 days and will not be able to deal with the Sibelius problem again until Monday, July 26th. Thank you for your support so far. Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by Robin Walker - 23 Jul 05:26PM Hide picture > Scrennshot2 Click "Aufräumen", then close, quit, and re-launch Sibelius. Open "Audio Engine Options" again, and repeat until both "Aufräumen" and "Reparien" are greyed-out and un-clickable. Then check the box "Virtuelle Instrumente und Effecte verwended", quit, and re-launch Sibelius. -- Sibelius 2021.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book. Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 26 Jul 12:11PM Hide picture I have now found the software that caused the Sibelius startup crash. It's the "Sonic Suite Companion" package that also includes "Sonic Studio 3". After uninstalling both, Sibelius starts working fine. A current "PlogueEngine_x64.log" file is now also generated. Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 26 Jul 12:14PM Hide picture This is the new Textfile "PlogueEngine_x64.log" from 07/26/2021. I:0x 920:28668:96846:C:\Users\Erich\AppData\Roaming/Avid/Sibelius/PlogueEngine/PlogueEngine_x64.log opened on: Mon Jul 26 13:49:41 2021 I:0x 920:28668:96846:------------------------------------------------------------------------------- I:0x 920:28668:96846:Checking reWire lock path: C:\Users\Erich\AppData\Roaming/Avid/Common/sibelius.rewire I:0x 920:28668:96846:Instance::init() 0x00000270541F4760 in I:0x 920:28668:96846:DSPInfo ctor I:0x 920:28668:96846:PpqEpsilon:0.000377929 I:0x 920:28668:96846:Using SampleRate:44100 I:0x 920:28668:96846:Using BufferSize:512 I:0x 920:28668:96846:Instance::init() 0x00000270541F4760 out I:0x 920:28668:96846:Number of physical cores : 16 I:0x 920:28668:96846:Using PortAudio V19-devel (Plogue) (built Feb 24 2021 09:28:56) I:0x 920:28668:96846:Initialising Devices... I:0x 920:28668:96846:------------------------------------------------------------------------------- I:0x d20:28668:96908:INFO: ASIO names[0]:Realtek ASIO I:0x d20:28668:96908:INFO: BLACKLISTED!!! I:0x 920:28668:96908:Passed Pa_Initialize() I:0x 920:28668:96908:Now enumerating Audio Devices... I:0x 920:28668:96908:Passed Pa_CountDevices() I:0x 920:28668:96908:Found 19 : I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:Dev:0 I:0x 920:28668:96908:API = MME I:0x 920:28668:96908:Name = Microsoft Sound Mapper - Input Max Inputs = 2, Max Outputs = 0 I:0x 920:28668:96908:Default LowInputLatency:0.09 I:0x 920:28668:96908:Default LowOutputLatency:0.09 I:0x 920:28668:96908:Default HighInputLatency:0.18 I:0x 920:28668:96908:Default HighOutputLatency:0.18 I:0x 920:28668:96908:Default SampleRate:44100 I:0x 920:28668:96908:Default Output: false I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:Dev:1 I:0x 920:28668:96908:API = MME I:0x 920:28668:96908:Name = Mikrofon (Sonic Studio Virtual Max Inputs = 2, Max Outputs = 0 I:0x 920:28668:96908:Default LowInputLatency:0.09 I:0x 920:28668:96908:Default LowOutputLatency:0.09 I:0x 920:28668:96908:Default HighInputLatency:0.18 I:0x 920:28668:96908:Default HighOutputLatency:0.18 I:0x 920:28668:96908:Default SampleRate:44100 I:0x 920:28668:96908:Default Output: false I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:Dev:2 I:0x 920:28668:96908:API = MME I:0x 920:28668:96908:Name = Stereomix (Realtek(R) Audio) Max Inputs = 2, Max Outputs = 0 I:0x 920:28668:96908:Default LowInputLatency:0.09 I:0x 920:28668:96908:Default LowOutputLatency:0.09 I:0x 920:28668:96908:Default HighInputLatency:0.18 I:0x 920:28668:96908:Default HighOutputLatency:0.18 I:0x 920:28668:96908:Default SampleRate:44100 I:0x 920:28668:96908:Default Output: false I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:Dev:3 I:0x 920:28668:96908:API = MME I:0x 920:28668:96908:Name = Microsoft Sound Mapper - Output Max Inputs = 0, Max Outputs = 2 I:0x 920:28668:96908:Default LowInputLatency:0.09 I:0x 920:28668:96908:Default LowOutputLatency:0.09 I:0x 920:28668:96908:Default HighInputLatency:0.18 I:0x 920:28668:96908:Default HighOutputLatency:0.18 I:0x 920:28668:96908:Default SampleRate:44100 I:0x 920:28668:96908:Default Output: false I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:Dev:4 I:0x 920:28668:96908:API = MME I:0x 920:28668:96908:Name = Lautsprecher (Realtek(R) Audio) Max Inputs = 0, Max Outputs = 2 I:0x 920:28668:96908:Default LowInputLatency:0.09 I:0x 920:28668:96908:Default LowOutputLatency:0.09 I:0x 920:28668:96908:Default HighInputLatency:0.18 I:0x 920:28668:96908:Default HighOutputLatency:0.18 I:0x 920:28668:96908:Default SampleRate:44100 I:0x 920:28668:96908:Default Output: true I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:Dev:5 I:0x 920:28668:96908:API = MME I:0x 920:28668:96908:Name = Realtek Digital Output (Realtek Max Inputs = 0, Max Outputs = 2 I:0x 920:28668:96908:Default LowInputLatency:0.09 I:0x 920:28668:96908:Default LowOutputLatency:0.09 I:0x 920:28668:96908:Default HighInputLatency:0.18 I:0x 920:28668:96908:Default HighOutputLatency:0.18 I:0x 920:28668:96908:Default SampleRate:44100 I:0x 920:28668:96908:Default Output: false I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:Dev:6 I:0x 920:28668:96908:API = MME I:0x 920:28668:96908:Name = Lautsprecher (Sonic Studio Virt Max Inputs = 0, Max Outputs = 2 I:0x 920:28668:96908:Default LowInputLatency:0.09 I:0x 920:28668:96908:Default LowOutputLatency:0.09 I:0x 920:28668:96908:Default HighInputLatency:0.18 I:0x 920:28668:96908:Default HighOutputLatency:0.18 I:0x 920:28668:96908:Default SampleRate:44100 I:0x 920:28668:96908:Default Output: false I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:Dev:7 I:0x 920:28668:96908:API = Windows DirectSound I:0x 920:28668:96908:Name = Primärer Soundaufnahmetreiber Max Inputs = 2, Max Outputs = 0 I:0x 920:28668:96908:Default LowInputLatency:0 I:0x 920:28668:96908:Default LowOutputLatency:0 I:0x 920:28668:96908:Default HighInputLatency:0 I:0x 920:28668:96908:Default HighOutputLatency:0 I:0x 920:28668:96908:Default SampleRate:44100 I:0x 920:28668:96908:Default Output: false I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:Dev:8 I:0x 920:28668:96908:API = Windows DirectSound I:0x 920:28668:96908:Name = Mikrofon (Sonic Studio Virtual Mixer) Max Inputs = 2, Max Outputs = 0 I:0x 920:28668:96908:Default LowInputLatency:0 I:0x 920:28668:96908:Default LowOutputLatency:0 I:0x 920:28668:96908:Default HighInputLatency:0 I:0x 920:28668:96908:Default HighOutputLatency:0 I:0x 920:28668:96908:Default SampleRate:44100 I:0x 920:28668:96908:Default Output: false I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:Dev:9 I:0x 920:28668:96908:API = Windows DirectSound I:0x 920:28668:96908:Name = Stereomix (Realtek(R) Audio) Max Inputs = 2, Max Outputs = 0 I:0x 920:28668:96908:Default LowInputLatency:0 I:0x 920:28668:96908:Default LowOutputLatency:0 I:0x 920:28668:96908:Default HighInputLatency:0 I:0x 920:28668:96908:Default HighOutputLatency:0 I:0x 920:28668:96908:Default SampleRate:44100 I:0x 920:28668:96908:Default Output: false I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:Dev:10 I:0x 920:28668:96908:API = Windows DirectSound I:0x 920:28668:96908:Name = Primärer Soundtreiber Max Inputs = 0, Max Outputs = 2 I:0x 920:28668:96908:Default LowInputLatency:0 I:0x 920:28668:96908:Default LowOutputLatency:0 I:0x 920:28668:96908:Default HighInputLatency:0 I:0x 920:28668:96908:Default HighOutputLatency:0 I:0x 920:28668:96908:Default SampleRate:44100 I:0x 920:28668:96908:Default Output: true I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:Dev:11 I:0x 920:28668:96908:API = Windows DirectSound I:0x 920:28668:96908:Name = Lautsprecher (Realtek(R) Audio) Max Inputs = 0, Max Outputs = 2 I:0x 920:28668:96908:Default LowInputLatency:0 I:0x 920:28668:96908:Default LowOutputLatency:0 I:0x 920:28668:96908:Default HighInputLatency:0 I:0x 920:28668:96908:Default HighOutputLatency:0 I:0x 920:28668:96908:Default SampleRate:44100 I:0x 920:28668:96908:Default Output: false I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:Dev:12 I:0x 920:28668:96908:API = Windows DirectSound I:0x 920:28668:96908:Name = Realtek Digital Output (Realtek(R) Audio) Max Inputs = 0, Max Outputs = 2 I:0x 920:28668:96908:Default LowInputLatency:0 I:0x 920:28668:96908:Default LowOutputLatency:0 I:0x 920:28668:96908:Default HighInputLatency:0 I:0x 920:28668:96908:Default HighOutputLatency:0 I:0x 920:28668:96908:Default SampleRate:44100 I:0x 920:28668:96908:Default Output: false I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:Dev:13 I:0x 920:28668:96908:API = Windows DirectSound I:0x 920:28668:96908:Name = Lautsprecher (Sonic Studio Virtual Mixer) Max Inputs = 0, Max Outputs = 2 I:0x 920:28668:96908:Default LowInputLatency:0 I:0x 920:28668:96908:Default LowOutputLatency:0 I:0x 920:28668:96908:Default HighInputLatency:0 I:0x 920:28668:96908:Default HighOutputLatency:0 I:0x 920:28668:96908:Default SampleRate:44100 I:0x 920:28668:96908:Default Output: false I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:Dev:14 I:0x 920:28668:96908:API = Windows WASAPI I:0x 920:28668:96908:Name = Realtek Digital Output (Realtek(R) Audio) Max Inputs = 0, Max Outputs = 2 I:0x 920:28668:96908:Default LowInputLatency:0 I:0x 920:28668:96908:Default LowOutputLatency:0.003 I:0x 920:28668:96908:Default HighInputLatency:0 I:0x 920:28668:96908:Default HighOutputLatency:0.01 I:0x 920:28668:96908:Default SampleRate:48000 I:0x 920:28668:96908:Default Output: false I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:Dev:15 I:0x 920:28668:96908:API = Windows WASAPI I:0x 920:28668:96908:Name = Lautsprecher (Realtek(R) Audio) Max Inputs = 0, Max Outputs = 2 I:0x 920:28668:96908:Default LowInputLatency:0 I:0x 920:28668:96908:Default LowOutputLatency:0.003 I:0x 920:28668:96908:Default HighInputLatency:0 I:0x 920:28668:96908:Default HighOutputLatency:0.0101587 I:0x 920:28668:96908:Default SampleRate:44100 I:0x 920:28668:96908:Default Output: true I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:Dev:16 I:0x 920:28668:96908:API = Windows WASAPI I:0x 920:28668:96908:Name = Lautsprecher (Sonic Studio Virtual Mixer) Max Inputs = 0, Max Outputs = 2 I:0x 920:28668:96908:Default LowInputLatency:0 I:0x 920:28668:96908:Default LowOutputLatency:0.0026667 I:0x 920:28668:96908:Default HighInputLatency:0 I:0x 920:28668:96908:Default HighOutputLatency:0.01 I:0x 920:28668:96908:Default SampleRate:48000 I:0x 920:28668:96908:Default Output: false I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:Dev:17 I:0x 920:28668:96908:API = Windows WASAPI I:0x 920:28668:96908:Name = Mikrofon (Sonic Studio Virtual Mixer) Max Inputs = 2, Max Outputs = 0 I:0x 920:28668:96908:Default LowInputLatency:0.002 I:0x 920:28668:96908:Default LowOutputLatency:0 I:0x 920:28668:96908:Default HighInputLatency:0.01 I:0x 920:28668:96908:Default HighOutputLatency:0 I:0x 920:28668:96908:Default SampleRate:48000 I:0x 920:28668:96908:Default Output: false I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:Dev:18 I:0x 920:28668:96908:API = Windows WASAPI I:0x 920:28668:96908:Name = Stereomix (Realtek(R) Audio) Max Inputs = 2, Max Outputs = 0 I:0x 920:28668:96908:Default LowInputLatency:0.003 I:0x 920:28668:96908:Default LowOutputLatency:0 I:0x 920:28668:96908:Default HighInputLatency:0.0101587 I:0x 920:28668:96908:Default HighOutputLatency:0 I:0x 920:28668:96908:Default SampleRate:44100 I:0x 920:28668:96908:Default Output: false I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:------------------------------------------------------------------------------- I:0x 920:28668:96908:Factory init I:0x 920:28668:96908:VSTFactory init I:0x 920:28668:96908:VSTFactory get differences , dir doesn't exist - don't do anything I:0x1f20:3376:96908:0 DSPWorkerThread in I:0x b20:3372:96908:1 DSPWorkerThread in I:0x d20:16656:96908:2 DSPWorkerThread in I:0x1e20:16640:96908:4 DSPWorkerThread in I:0x a20:16636:96908:5 DSPWorkerThread in I:0x1e20:16632:96908:6 DSPWorkerThread in I:0x b20:16652:96908:8 DSPWorkerThread in I:0x 920:28668:96908:Streamer::Streamer() I:0x1f20:16660:96908:9 DSPWorkerThread in I:0x 920:28668:96908:PE_ENGINE_INITIALIZE OK I:0x d20:16672:96908:10 DSPWorkerThread in I:0x1720:16628:96908:11 DSPWorkerThread in I:0x1e20:16624:96908:12 DSPWorkerThread in I:0x 920:28668:96908:PE_ENGINE_AUDIODEVICE_LIST I:0x 920:28668:96908:PE_ENGINE_AUDIODEVICE_LIST I:0x 920:28668:96908:PE_ENGINE_AUDIODEVICE_SET I:0x a20:3980:96908:13 DSPWorkerThread in I:0x 920:28668:96908:Primärer Soundtreiber id:10 ins:0 outs:2 allocated! I:0x 920:28668:96908:Primärer Soundtreiber ctor out I:0x 920:28668:96908:Primärer Soundtreiber::initialize in I:0x 920:28668:96908:Primärer Soundtreiber::initialize out I:0x 920:28668:96908:Primärer Soundtreiber is now acquired I:0x 920:28668:96908:PE_ENGINE_AUDIODEVICE_SAMPLERATE_LIST I:0x1e20:2740:96908:14 DSPWorkerThread in I:0x 920:28668:96908:PE_ENGINE_AUDIODEVICE_SAMPLERATE_LIST I:0x 920:28668:96908:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x 920:28668:96908:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x 920:28668:96908:PE_ENGINE_AUDIODEVICE_SETTINGS_GET I:0x 920:28668:96908:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x e20:I:0x 920:28668:96908:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST 16968:96908:Streamer::entry() in I:0x 920:28668:96908:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x 920:28668:96908:PE_ENGINE_AUDIODEVICE_BUFFERSIZE_LIST I:0x 920:28668:96908:PE_ENGINE_AUDIODEVICE_SETTINGS I:0x1f20:I:0x4104:17a8c:3 DSPWorkerThread in 920:28668:96908:Instance::resetStaticDSP() 0x00000270541F4760 in I:0x 920:28668:96908:DSPInfo ctor I:0x 920:28668:96908:PpqEpsilon:0.000377929 I:0x 920:28668:96908:Using SampleRate:44100 I:0x 920:28668:96908:Using BufferSize:4096I:0x1e20:16648:96908:7 DSPWorkerThread in I:0x 920:28668:96908:Instance::resetStaticDSP() 0x00000270541F4760 out I:0x 920:28668:96908:PE_ENGINE_AUDIODEVICE_OUTPUTSTEREOPAIR_GET I:0x 920:28668:96908:PE_ENGINE_AUDIODEVICE_NUMOUTPUTS_GET I:0x 920:28668:96908:PE_ENGINE_AUDIODEVICE_OUTPUTSTEREOPAIR_SET I:0x 920:28668:96908:PE_ENGINE_MP_CPUS_NUMBER_GET I:0x 920:28668:96908:PE_ENGINE_MP_WORKERTHREADS_ENABLE I:0x 920:28668:96908:PE_ENGINE_PLUGINS_LIST I:0x 920:28668:96908:PE_ENGINE_PLUGINS_LIST I:0x 920:28668:96908:PE_ENGINE_AUDIO_START I:0x 920:28668:96908:###### PSR LOCK ACQUIRED ###### I:0x 920:28668:96908:playReq 1 I:0x 920:28668:96908:playReq 2 I:0x 920:28668:96908:DeviceManager::privPlay() I:0x 920:28668:96908:Primärer Soundtreiber, has received Play command... I:0x d20:28668:97020:Primärer Soundtreiber::onPlay() Pa_StartStream then waiting on stream start I:0x d20:16976:97076:Primärer Soundtreiber in its first callback I:0x 820:28668:97076:Primärer Soundtreiber::onPlay() stream started! I:0x 820:28668:97077:Primärer Soundtreiber, has started Playing I:0x 820:28668:97077:playReq 3 I:0x 820:28668:97077:###### PSR LOCK RELEASED ###### sc:1 I:0x 820:28668:97077:PE_ENGINE_INSTRUMENT_AUDIOSTAT_SETTINGS I:0x 820:28668:99745:PE_ENGINE_AUDIODEVICE_LATENCY_GET I:0x c20:28668:169001:PE_ENGINE_AUDIO_STOP I:0x c20:28668:169001:###### PSR LOCK ACQUIRED ###### I:0x c20:28668:169001:stopReq 1 I:0x c20:28668:169001:DeviceManager::privStop() I:0x c20:28668:169092:Primärer Soundtreiber has Stopped! I:0x c20:28668:169092:DeviceManager::privStop(), exiting, stateChanged:1 I:0x c20:28668:169092:stopReq 2 I:0x c20:28668:169092:stopReq 3 I:0x c20:28668:169092:###### PSR LOCK RELEASED ###### sc:1 I:0x c20:28668:169092:PE_ENGINE_SHUTDOWN I:0x c20:28668:169092:PE_ENGINE_AUDIO_STOP I:0x c20:28668:169092:DeviceManager::close() in I:0x c20:28668:169092:Passed Pa_Terminate() I:0x c20:28668:169092:DeviceManager::close() out I:0x c20:28668:169092:Streamer::die() in I:0x a20:16968:169092:Streamer::Entry() intercepted die signal I:0x a20:16968:169092:Streamer::Entry() out I:0x a20:16968:169092:Streamer::onExit() in I:0x a20:16968:169092:Streamer::onExit() out I:0x a20:16968:169092:Streamer::~Streamer() I:0x c20:28668:169108:Streamer::die() out I:0x c20:28668:169108:Instance::dtor() 0x00000270541F4760 in I:0x c20:28668:169108:Instance::dtor() 0x00000270541F4760 out I:0x c20:28668:169108:------------------------------------------------------------------------------- I:0x c20:28668:169108:C:\Users\Erich\AppData\Roaming/Avid/Sibelius/PlogueEngine/PlogueEngine_x64.log closed on: Mon Jul 26 13:50:53 2021 Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 26 Jul 12:22PM Hide picture Due to the information that Sibelius does not support Realtek ASIO drivers, I deactivated the "Realtek Asio Components" device in the "Software Components" section of the Device Manager. Should I now activate this device again? What restrictions do I have if this device is no longer active? Attachment 2021-07-26 14_16_37-Device-Manager.png (147K) Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by Robin Walker - 26 Jul 02:50PM Hide picture Now that the Sibelius asioblacklist.txt is working, it does not matter whether you re-enable the Realtek ASIO Component in Device Manager: Sibelius will not try to use it, in either case. -- Sibelius 2021.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book. Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by erich2407 - 27 Jul 06:42PM Hide picture Thanks for the troubleshooting help. I have one last question: What restrictions are there in the area of Sibelius due to the fact that Realtek-Asio components cannot be used? Back to top | All threads

Re: Siblius 2021.2 start with crash Posted by Robin Walker - 27 Jul 07:06PM Hide picture > What restrictions are there in the area of Sibelius due to the fact that Realtek-Asio components cannot be used? Only the obvious one that that particular audio interface cannot be used. Nothing else is affected. -- Sibelius 2021.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book. Back to top | All threads