Messages in this thread

Shadow notes disappearance: note input problem - Corbin, 06 Apr 02:20AM
     Re: Shadow notes disappearance: note input problem - Dave P-B, 06 Apr 03:45AM
         Re: Shadow notes disappearance: note input problem - Corbin, 06 Apr 03:58AM
             Re: Shadow notes disappearance: note input problem - Adrian Drover, 06 Apr 05:59AM
                 Re: Shadow notes disappearance: note input problem - Mike Lyons, 06 Apr 07:09AM
                     Re: Shadow notes disappearance: note input problem - Robin Walker, 06 Apr 08:37AM
                     Re: Shadow notes disappearance: note input problem - Corbin, 06 Apr 02:31PM
                         Re: Shadow notes disappearance: note input problem - Robin Walker, 06 Apr 07:55PM
                             Re: Shadow notes disappearance: note input problem - Corbin, 06 Apr 08:07PM
                                 Re: Shadow notes disappearance: note input problem - Robin Walker, 06 Apr 08:16PM
                                     Re: Shadow notes disappearance: note input problem - Corbin, 06 Apr 08:29PM
                                         Re: Shadow notes disappearance: note input problem - Kastchei, 09 Dec 09:37PM
                                             Re: Shadow notes disappearance: note input problem - Corbin, 09 Dec 11:54PM

Shadow notes disappearance: note input problem
Posted by Corbin - 06 Apr 02:20AM
Hi, I've been a Sibelius user for about five years, and used another notation program for about 20 years before that, so am not a stranger to the software. However, I'm up against some weird - and weirdly basic - stuff that I cannot fix.

Inputting notes: one day, the software stopped showing shadow notes. Example: normally, if I open up a document and hit "4," a shadow note will appear and I can place a quarter note on the staff. No longer. Now, the only way I can input notes is to create rests and hit number keys. Which is actually ok as far as it goes, but when things get problematic is when I want to use the filter function to paste in notes in different voices - or input notes from other voices by any method. Because of the absence of the normal note input functionality, inputting notes from different voices has been rendered impossible.

This is an odd situation. I've been reduced to barely being able to use Sibelius, and for the life of me, cannot figure out how to fix the problem. At this point I've not tried completely uninstalling/reinstalling the software, however am hoping that there is a simpler solution.

Thoughts?

Thanks!

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Re: Shadow notes disappearance: note input problem
Posted by Dave P-B - 06 Apr 03:45AM
Hi Corbin,

Preferences/Note Input
Check Show shadow note

Cheers,
Dave


--
Sibelius Ultimate
MacPro, 16GB RAM, OS 10.13.6
http://www.davepb.com

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Re: Shadow notes disappearance: note input problem
Posted by Corbin - 06 Apr 03:58AM
Hi Dave, thanks for your reply.

Checking/unchecking/rechecking Show shadow note was one the first things I tried. I just tried it again. Nothing happens; it remains "un-shown."

Corbin

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Re: Shadow notes disappearance: note input problem
Posted by Adrian Drover - 06 Apr 05:59AM (edited 06 Apr 06:00AM)
Seems to work OK for me, Corbin, tho' in recent upgrades of Sib, shadowing and attachment lines are ridiculously faint to the point of almost invisibility. Hmm, just noticed there's a connection there (invi-SIB-le).

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Re: Shadow notes disappearance: note input problem
Posted by Mike Lyons - 06 Apr 07:09AM
Are you running Big Sur on a mac and an earlier version of Sib than 2020.6?

--
Win 10 Pro x64, Sib Ultimate 2021.2(build 3268) 2.6GHz Intel Core i7 9750H, 32GB,10TB (SSD + 7200rpm HDD), Scarlett 2i4, Sib 6.2,7.5, NotePerformer and others.
Si me castigare vis, necesse est me intellexisse.
mike@mike-lyons.co.uk

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Re: Shadow notes disappearance: note input problem
Posted by Robin Walker - 06 Apr 08:37AM
Is this on macOS or on Windows?
What version number of operating system?
What version number of Sibelius?

--
Sibelius 2021.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.

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Re: Shadow notes disappearance: note input problem
Posted by Corbin - 06 Apr 02:31PM
Thanks for all of your responses.

On a 2014 macbook pro I'm running:

Big Sur (latest version - 11.2.3) &
Sibelius (latest version - 2021.2)

It's not only that the shadow notes are invisible; they're completely gone, to the point of zero functionality.

If I hit N and then numbers on the qwerty keyboard, there is corresponding action on the keypad: 1-6 will show 32nd note through whole note; 7 for natural sign, etc - that all works fine, inasmuch as those commands show up on the keypad. But that's as far as it goes. In the actual score, functionality for note input is dead.




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Re: Shadow notes disappearance: note input problem
Posted by Robin Walker - 06 Apr 07:55PM
Is the score locked in Review mode?

--
Sibelius 2021.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.

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Re: Shadow notes disappearance: note input problem
Posted by Corbin - 06 Apr 08:07PM
Hi thanks for your suggestion. Alas no, it's not locked in Review Mode. This problem so far has persisted through an update download (to 2021.2) and multiple restarts of the computer and software. I've also tested it in brand new documents, as well as scores I've already started.

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Re: Shadow notes disappearance: note input problem
Posted by Robin Walker - 06 Apr 08:16PM
Then the problem must exist within Sibelius Preferences.

You can reset Sibelius Preferences by quitting Sibelius, then trashing the file "com.avid.sibelius.plist" from within:

~/Library/Preferences/

where "~/Library" means the User Library, NOT the Library at the root of hard disk.

--
Sibelius 2021.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.

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Re: Shadow notes disappearance: note input problem
Posted by Corbin - 06 Apr 08:29PM
Robin Walker - thanks so much. Trashing the prefs did it.

Thanks again,

Corbin

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Re: Shadow notes disappearance: note input problem
Posted by Kastchei - 09 Dec 09:37PM
Howdy! I realize this is an old topic, but I found a solution for me. It was actually in the "Mouse" section of File -> Preferences. For "Mouse Note Input", I had selected "Moves caret". I had to change back to "Inputs notes" instead. With the "Moves caret" option, I suppose you don't need a shadow note, because you're not going to be inputting notes with the mouse.

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Re: Shadow notes disappearance: note input problem
Posted by Corbin - 09 Dec 11:54PM
Thanks - as stated above, I was able to fix the problem, however more info is always good!

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Messages in this thread

Shadow notes disappearance: note input problem - Corbin, 06 Apr 02:20AM
     Re: Shadow notes disappearance: note input problem - Dave P-B, 06 Apr 03:45AM
         Re: Shadow notes disappearance: note input problem - Corbin, 06 Apr 03:58AM
             Re: Shadow notes disappearance: note input problem - Adrian Drover, 06 Apr 05:59AM
                 Re: Shadow notes disappearance: note input problem - Mike Lyons, 06 Apr 07:09AM
                     Re: Shadow notes disappearance: note input problem - Robin Walker, 06 Apr 08:37AM
                     Re: Shadow notes disappearance: note input problem - Corbin, 06 Apr 02:31PM
                         Re: Shadow notes disappearance: note input problem - Robin Walker, 06 Apr 07:55PM
                             Re: Shadow notes disappearance: note input problem - Corbin, 06 Apr 08:07PM
                                 Re: Shadow notes disappearance: note input problem - Robin Walker, 06 Apr 08:16PM
                                     Re: Shadow notes disappearance: note input problem - Corbin, 06 Apr 08:29PM
                                         Re: Shadow notes disappearance: note input problem - Kastchei, 09 Dec 09:37PM
                                             Re: Shadow notes disappearance: note input problem - Corbin, 09 Dec 11:54PM