Yep, one in the Avid Application Manager; C:\Program Files\Avid\Application Manager
Another one in the Avid Link;C:\Program Files\Avid\Avid Link
and the rest, see png
One of the fixes I have tried, is to copy the link from the Avid App. manager but then the error changed in the same error in the Qt5Gui.dll
The Avid\link map seems to have the same Qt5 library as the Avid\Sibelius map, maybe I should copy?
You must NOT copy the Qt5 files around. Although they have the same names, the Sibelius versions are customised specifically to Sibelius, and no other version will work in Sibelius. Please restore the correct version.
Your original problem is caused by the wrong Qt5Core.dll file being linked into Sibelius at run-time. What is not yet obvious is why that is happening.
Please check to see whether any Qt5Core.dll file is in any folder which is included in the Windows PATH environment variable.
Please show us a screen-shot of the list behind the "Folders" button of "Audio Engine Options".
Please show us a screen-shot of the contents of the folder:
C:\Program Files\Avid\VSTPlugins\
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Sibelius 2020.9/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
Before trying any further diagnostics, I suggest that you do the following:
- shut down and restart Windows;
- uninstall Sibelius;
- reinstall Sibelius.
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Sibelius 2020.9/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
all on one line, omitting any line-turns introduced by this forum display, and then press Enter. Then take a screen-shot showing both your typed input and the resulting output.
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Sibelius 2020.9/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
Thank you. I cannot see any clue to what is causing the problem.
I suggest that you open an online case with Avid Support, by signing in to your "My Avid" account at http://my.avid.com and then clicking the link "Access the Support Center (Portal)".
If/when they solve the problem, I shall be very interested to learn what the solution was.
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Sibelius 2020.9/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
Hi
I´ve been dealing with exactly the same issue. Contacted Avid who sent me to Microsoft, who sent me an update of Windows wich didn't fix a thing.
Then I decided to try one more reinstall, but this time I tried installing to a different location, then the default, and lord behold it works.
I have the same issue recently. Just updated my Sibelius Ultimate. And suddenly it cannot open and have error message of "The procedure entry point NetShareEnum could not be located in the dynamic link library C:\Program Files\Avid\Sibelius\Qt5Core.dll
> "The procedure entry point NetShareEnum could not be located in the dynamic link library C:\Program Files\Avid\Sibelius\Qt5Core.dll"
No-one has ever been able to figure out this problem.
I suggest that you:
- uninstall Sibelius using the Windows application uninstall feature;
- disable or uninstall any anti-virus/anti-malware utilities in the system;
- re-install Sibelius;
- try launching Sibelius.
Please report back.
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Sibelius 2021.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
It is insane to me that this issue is still occurring. Anyone from Avid: please fix. It is incredibly frustrating to lose an entire morning's worth of work trying to get the program to work every time it requires an update.
> It is insane to me that this issue is still occurring. Anyone from Avid: please fix.
This is not an Avid problem.
This error is caused by that PC having previously had a pirated cracked copy of Sibelius, and the error arises from the continued presence of the crack file after a legitimate copy of Sibelius has been installed.
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Sibelius 2023.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.