'Avid Link Login Issues'

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Avid Link Login Issues - Keith John Hutchison - Ceiteach Seán Mac Úistin, 15 Oct 07:09AM
     Re: Avid Link Login Issues - Mike Lyons, 15 Oct 11:37AM
         Re: Avid Link Login Issues - Patrick O'Keefe, 15 Oct 05:09PM
     Re: Avid Link Login Issues - Robin Walker, 15 Oct 11:42AM

Avid Link Login Issues
Posted by Keith John Hutchison - Ceiteach Seán Mac Úistin - 15 Oct 07:09AM
What is the point of making it so Sibelius First (Windows) won't run unless Avid Link is logged in ... then Avid Link displays a dialog with "Our login service is not available right now. Please try to login again later."?

The user experience is such that I'd be unlikely to recommend Sibelius First to any person who has limited computer technical skills.

Please make it so that Sibelius First can run without having a dependancy on Avid Link with a dependency on the net with a dependency on Avid Login services.

Cheers and thanks!

--
Keith John Hutchison
Ceiteach Seán Mac Úistin
Bringing Data to Life Pty. Ltd. (BD2L)
https://bringing-data-to-life.com.au/
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Re: Avid Link Login Issues
Posted by Mike Lyons - 15 Oct 11:37AM
If it's any consolation, these kinds of issues are not restricted to Sibelius First. If Avid Link takes a dislike to you it will eat your soul - whichever tier of Sibelius you are on!

--
Win 10 Pro x64, Sib Ultimate 2020.9(build 2951) 2.6GHz Intel Core i7 9750H, 32GB,10TB (SSD + 7200rpm HDD), Scarlett 2i4, Sib 6.2,7.5, NotePerformer and others.
Si me castigare vis, necesse est me intellexisse.
mike@mike-lyons.co.uk
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Re: Avid Link Login Issues
Posted by Patrick O'Keefe - 15 Oct 05:09PM
> ... If Avid Link takes a dislike to you it will eat your soul - whichever tier of Sibelius you are on!

The trick is to have such an unpalatable soul that Avid doesn't want it.


--
Patrick O'Keefe

Sib 7.5, Sib 2020.6, NotePerformer, S7Sounds
Win10 x64 Pro Intel i7-4771, 3.50Ghz, 16GB RAM
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Re: Avid Link Login Issues
Posted by Robin Walker - 15 Oct 11:42AM
> Avid Link displays a dialog with "Our login service is not available right now. Please try to login again later."?

The first thing to try is to shut down the operating system, then restart, let the system settle down for a few minutes, then try again.

--
Sibelius 2020.9/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
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Messages in this thread

Avid Link Login Issues - Keith John Hutchison - Ceiteach Seán Mac Úistin, 15 Oct 07:09AM
     Re: Avid Link Login Issues - Mike Lyons, 15 Oct 11:37AM
         Re: Avid Link Login Issues - Patrick O'Keefe, 15 Oct 05:09PM
     Re: Avid Link Login Issues - Robin Walker, 15 Oct 11:42AM