'Sib. 7.5: Audio engine changes?'

Messages in this thread

Sib. 7.5: Audio engine changes? - Michael Kilpatrick, 25 Feb 08:24PM
     Re: Sib. 7.5: Audio engine changes? - Robin Walker, 25 Feb 09:04PM
         Re: Sib. 7.5: Audio engine changes? - Michael Kilpatrick, 25 Feb 10:31PM
             Re: Sib. 7.5: Audio engine changes? - Michael Kilpatrick, 25 Feb 10:41PM
                 Re: Sib. 7.5: Audio engine changes? - Peter Roos, 26 Feb 12:41AM

Sib. 7.5: Audio engine changes?
Posted by Michael Kilpatrick - 25 Feb 08:24PM
In relation to this thread of mine from a littl while back:

https://www.sibelius.com/cgi-bin/helpcenter/chat/chat.pl?com=thread&start=739107&groupid=3


Just today on starting Sibelius 7.5 up again I found that in the Audio Engine Options the Interface had been changed to "Generic Low Latency ASIO..." for no reason and Sibelius was throwing all sorts of errors about my Coolsoft VirtualMIDISynth. There have been on Windows updates or whatever in the last day or so since I last used Sibelius.

Bit of a weird gremlin here?

I've changed it back to "Speakers (Realtek High definition (MME)" and it's fine again.

Michael
Back to top | All threads
 
Re: Sib. 7.5: Audio engine changes?
Posted by Robin Walker - 25 Feb 09:04PM
I repeat what I advised you in your earlier thread:

>> "Generic Low Latency ASIO driver"
>
> This driver, installed with various Steinberg products, is well-
> known for incompatibility with Sibelius. You should remove this
> driver from your system. It will cause problems with Sibelius
> even if it is not the selected audio output.

Also, Sibelius will fail with the two following incompatible settings being made simultaneously:

1. a Playback Configuration including any MIDI-based player device (such as, for instance, Coolsoft VirtualMIDISynth)

with

2. in Audio Engine Options, any "Interface" setting involving "ASIO".

Your observed problem arises precisely from those two incompatible settings being made at the same time. Change one or the other, or both, to avoid the problematic combination.

--
Sibelius 2020.1/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
Back to top | All threads
 
Re: Sib. 7.5: Audio engine changes?
Posted by Michael Kilpatrick - 25 Feb 10:31PM
The question rather remains: what exactly made my computer change these settings? Neither Coolsoft, Sibelius nor Windows had had any updates installed since I last used Sibelius two days ago!

I shall locate those drivers and get rid of them this time, if I can.
Back to top | All threads
 
Re: Sib. 7.5: Audio engine changes?
Posted by Michael Kilpatrick - 25 Feb 10:41PM
Ah, but it's not at all obvious where I find those drivers.
Back to top | All threads
 
Re: Sib. 7.5: Audio engine changes?
Posted by Peter Roos - 26 Feb 12:41AM
Like Robin said, stay away from the Steinberg generic low latency driver ... it creates all kinds of crazy stuff (even with Dorico, lol). Better to use the ASIO4all driver or the dedicated ASIO driver that comes with your soundcard, if you have one.

The drivers are installed on your computer, you can find them in your audio settings (drop down menu). Just pick the one that works best for you.

--
Peter Roos
www.summeroflovemusic.com
IMDb: www.imdb.com/name/nm2039241
Back to top | All threads
 

Quick reply

To add a reply to the end of this thread, type it below, then click Reply.

(.sib, .png and .jpg only)

Messages in this thread

Sib. 7.5: Audio engine changes? - Michael Kilpatrick, 25 Feb 08:24PM
     Re: Sib. 7.5: Audio engine changes? - Robin Walker, 25 Feb 09:04PM
         Re: Sib. 7.5: Audio engine changes? - Michael Kilpatrick, 25 Feb 10:31PM
             Re: Sib. 7.5: Audio engine changes? - Michael Kilpatrick, 25 Feb 10:41PM
                 Re: Sib. 7.5: Audio engine changes? - Peter Roos, 26 Feb 12:41AM