Messages in this thread

Sibelius running fine on macOS Catalina (10.15)... - Daniel Luna, 11 Oct 08:03PM
     Re: Sibelius running fine on macOS Catalina (10... - Mike Lyons, 12 Oct 07:53AM
         Re: Sibelius running fine on macOS Catalina (10... - Robin Walker, 12 Oct 12:38PM
             Re: Sibelius running fine on macOS Catalina (10... - Daniel Luna, 12 Oct 01:58PM
                 Re: Sibelius running fine on macOS Catalina (10... - John Melby, 12 Oct 05:42PM
                     Re: Sibelius running fine on macOS Catalina (10... - Daniel Luna, 19 Oct 03:15PM
                         Re: Sibelius running fine on macOS Catalina (10... - Robin Walker, 19 Oct 04:18PM
                             Re: Sibelius running fine on macOS Catalina (10... - Daniel Luna, 19 Oct 09:40PM
                                 Re: Sibelius running fine on macOS Catalina (10... - Jeff Hale, 21 Oct 05:27PM
                                     Re: Sibelius running fine on macOS Catalina (10... - Jocelyn Lavin, 22 Oct 03:05AM
                                         Re: Sibelius running fine on macOS Catalina (10... - Daniel Luna, 22 Oct 08:54PM
                                             Re: Sibelius running fine on macOS Catalina (10... - Jocelyn Lavin, 25 Oct 01:17AM
                                                 Re: Sibelius running fine on macOS Catalina (10... - Daniel Luna, 25 Oct 12:58PM
                                     Re: Sibelius running fine on macOS Catalina (10... - Daniel Luna, 22 Oct 09:02PM
                                         Re: Sibelius running fine on macOS Catalina (10... - JoseCandela, 29 Oct 10:21AM
                                             Re: Sibelius running fine on macOS Catalina (10... - Robin Walker, 29 Oct 11:30AM
                                                 Re: Sibelius running fine on macOS Catalina (10... - flutedoc, 13 Jun 03:51AM
                                                     Re: Sibelius running fine on macOS Catalina (10... - Robin Walker, 13 Jun 08:13AM
                                                         Re: Sibelius running fine on macOS Catalina (10... - flutedoc, 13 Jun 09:02PM
                                                             Re: Sibelius running fine on macOS Catalina (10... - Robin Walker, 13 Jun 09:30PM
                                                             Re: Sibelius running fine on macOS Catalina (10... - Daniel Luna, 14 Jun 02:28PM
                                                                 Re: Sibelius running fine on macOS Catalina (10... - ICTheAlchemist, 29 Dec 11:54PM
                                                                     Re: Sibelius running fine on macOS Catalina (10... - Robin Walker, 30 Dec 09:26AM
                                                                         Re: Sibelius running fine on macOS Catalina (10... - ICTheAlchemist, 31 Dec 10:20PM
                                                                             Re: Sibelius running fine on macOS Catalina (10... - Mark Isaacs, 31 Dec 11:04PM
                                                                                 Re: Sibelius running fine on macOS Catalina (10... - Mike Lyons, 01 Jan 08:38AM

Sibelius running fine on macOS Catalina (10.15) (Update: but EastWest Play crashes sometimes)
Posted by Daniel Luna - 11 Oct 08:03PM (edited 19 Oct 03:16PM)
Despite Avid's warning in this page http://avid.force.com/pkb/articles/en_US/Compatibility/macOS-Catalina-support, I updated my macOS to Catalina version.

In fact, in the first attempts to run the Sibelius (2019.9) I received an error message and the Sibelius closed. But something changed (I don't know what) when I clicked on "save log". The Sibelius closed like other times, but a when I tried to run again it ran.


P.S.

The same problem happened again the next day (after turning off the computer). In this time I closed the error message. When I tried to run Sibelius again it ran. So I still don't know what is causing him to crash on the first attempt to run.

P.P.S

I found the problem. It's not Sibelius. It crashes when try to load EastWest Play AU. So, I think the solution is to wait an EastWest update that solves the problem.

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by Mike Lyons - 12 Oct 07:53AM
AFAIK, Catalina will only run 64 bit apps. Sib sounds is still only 32 bit. This will cause problems.

--
Win 10 Pro x64, Sib Ultimate 2019.7(build 1580) 2.6GHz Intel Core i7 9750H, 32GB,10TB (SSD + 7200rpm HDD), Scarlett 2i4, Sib 6.2,7.5, NotePerformer and others.
Si me castigare vis, necesse est me intellexisse.
mike@mike-lyons.co.uk

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by Robin Walker - 12 Oct 12:38PM
> Sib sounds is still only 32 bit. This will cause problems.

To clarify: it is the Sibelius Sounds installers which will not run at all on Catalina.

Once you have a sounds installation on a Mac, those sounds will continue to play back in Catalina, if the host version of Sibelius works on Catalina.

No version of Sibelius of a version older than 2018.11 will work on Catalina.

--
Sibelius 2019.7/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2018.7, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by Daniel Luna - 12 Oct 01:58PM
I did't test the installation, but the Sibelius Sounds (and other libraries, like EastWest's) that was already installed before update is working.


But my intention is not to encourage users to update macOS now. This topic is only to help who already updated (or who need to update por some reason).

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by John Melby - 12 Oct 05:42PM

I’ve been using Sibelius Ultimate 2019.9 on Catalina, both betas and the release version, since beta 7 and have had zero problems.
--
Sibelius Ultimate 2019.9, NotePerformer 3.2, macOS 10.15 Catalina, iMac i7 3.6GHz, 32 GB RAM

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by Daniel Luna - 19 Oct 03:15PM
I found the problem. It's not Sibelius. It crashes when try to load EastWest Play AU. So, I think the solution is to wait an EastWest update that solves the problem.

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by Robin Walker - 19 Oct 04:18PM (edited 19 Oct 04:21PM)
For use under Catalina, you need to update East-West PLAY to version 6.1.4 at least.

--
Sibelius 2019.7/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2018.7, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by Daniel Luna - 19 Oct 09:40PM (edited 19 Oct 09:41PM)
> For use under Catalina, you need to update East-West PLAY to version 6.1.4 at least.
>

I know. I'm already using version 6.1.4, but it still crashes sometimes. I think the crashes have something to do with some libraries. Each library installs a different shortcut for the Play. Some work while others crashes (on both, standalone and AU on Sibelius). Sometimes it crashed while opening Sibelius (while it was loading the plugins). Upgrading or reinstalling did not resolve the problem.

After update, and after try to reinstall, I tried to uninstall the Play (because it was crashing every time I open Sibelius, again...). The uninstallation cleaned all the Play shortcuts. So I reinstalled it, and now I have only the main Play shortcut on applications folder. I don't know if this made some difference, but it stopped crashing, and it is working now (for a while...).

Perhaps the problem was some remnant of the previous installation, but I'm not sure.

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by Jeff Hale - 21 Oct 05:27PM
See the attached explanation, from an EastWest engineer, writing on another forum:

--
windows 7 and 10 Professional, Sibelius 7.1.3 and 2019
Attachment EastWest.PNG.png (33K)

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by Jocelyn Lavin - 22 Oct 03:05AM
I thought at first it was fine (to my surprise, as I'm still on Sibelius 7.1.3, but it's continued to do everything I need... until now) but today I've discovered two minor things that seem to be broken:

1. Exporting score as PDF: wherever I tell it to save the PDF, it actually ends up in the Scores folder;

2. Inserting lyrics from text file: doesn't work at all (the whole thing just freezes immediately and I have to force-quit)

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by Daniel Luna - 22 Oct 08:54PM
This topic is about compatibility with macOS 10.15. According to Sibelius Operating System Compatibility Chart, the version 7.1.3 was supported (officially) only on macOS 10.6–10.9.

http://avid.force.com/pkb/articles/en_US/compatibility/Sibelius-Operating-System-Compatibility-Chart

If you are trying to use an old Sibelius version on macOS 10.15, the first thing you need to know is that macOS 10.15 is not compatible with 32-bits.

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by Jocelyn Lavin - 25 Oct 01:17AM
My comment *was* about compatibility with Mac OS 10.15. I know my version of Sibelius has not been supported for a while, but it did still work perfectly before 10.15. I thought it might be useful to someone to know which bits have just stopped working. Don't worry, I will think twice before trying to be helpful in future!

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by Daniel Luna - 25 Oct 12:58PM
> My comment *was* about compatibility with Mac OS 10.15. I know my version of Sibelius has not been supported for a while, but it did still work perfectly before 10.15. I thought it might be useful to someone to know which bits have just stopped working. Don't worry, I will think twice before trying to be helpful in future!


It's all right, Jocelyn Lavin, don't worry. I was just confirming (I had not understood what OS you was using, and Sibelius 7.1.3 is not officially supported after macOS 10.9, so I was in doubt). Good to know that old Sibelius versions sill works on new macOS versions even after has ended.

So, as I was saying, about the issues you reported... The first option would be a problem with 32-bits. I'm not sure, but perhaps Sibelius 7.3.1 64-bits runs some 32-bits plugins (like PDF export and lyrics text import). Than if Sibelius is 64-bits, but plugins 32-bits, Sibelius could work on Catalina, but plugins don't.

At least the main is working. Thank you to share the information.

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by Daniel Luna - 22 Oct 09:02PM
> See the attached explanation, from an EastWest engineer, writing on another forum:
>
> --
> windows 7 and 10 Professional, Sibelius 7.1.3 and 2019

Thanks. This is exactly what I did in the last attempt to solve the problem. Then I must be on the right track. So the problem sure was not Sibelius.

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by JoseCandela - 29 Oct 10:21AM
Hello,

HELP !

It's yet possible to have a 64 bits version of the Sibelius sounds installer ?

Thank you all for the answer !!!!

José Candela
Using Sibelius Ultimate (last version available).
iMac 21" - 2019 with Catalina.

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by Robin Walker - 29 Oct 11:30AM (edited 29 Oct 11:32AM)
> It's yet possible to have a 64 bits version of the Sibelius sounds installer ?

No - this is one of the reasons that Sibelius is not yet supported under macOS Catalina.

If you wish to install Sibelius Sounds, then do not upgrade to Catalina.

--
Sibelius 2019.9/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2018.7, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by flutedoc - 13 Jun 03:51AM
So - how about now? It is June 2020, will Sibelius work with the upgrade to Catalina?

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by Robin Walker - 13 Jun 08:13AM
> So - how about now? It is June 2020, will Sibelius work with the upgrade to Catalina?

Sibelius versions 2019.9 or higher, in concert with Avid Link versions 2019.10 or higher, are fully supported under macOS Catalina.

--
Sibelius 2020.6/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by flutedoc - 13 Jun 09:02PM
I have 2019.1 Sibelius Ultimate.

What happens? Will Sibelius not open at all? Or edit/save files? Or is it just a problem with the sounds? If it is the sounds - can we use the midi sounds with no problem in Catalina?

Thank you for your help!!

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by Robin Walker - 13 Jun 09:30PM
That combination has not been tested, so the answer is not known. It will probably work, or it might have some curious bugs. You are on your own.

--
Sibelius 2020.6/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by Daniel Luna - 14 Jun 02:28PM
> I have 2019.1 Sibelius Ultimate.
>
> What happens? Will Sibelius not open at all? Or edit/save files? Or is it just a problem with the sounds? If it is the sounds - can we use the midi sounds with no problem in Catalina?
>
> Thank you for your help!!

The problem was with the third-party virtual instruments (in this case, EastWest's) loading at startup. Apparently Sibelius Sounds was working normally (if you have any problems I recommend upgrading to version 7.5.1 which fixed some bugs). But the problem has already been solved. If possible, update Sibelius to the current version (2020.6).

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by ICTheAlchemist - 29 Dec 11:54PM
I'm sure you all know by now, but, Sibelius 7.5.1 can no longer export videos with Catalina. I don't know if this is an Avid issue or an Apple issue but people have had it since at LEAST November 2019 and I'm surprised it hasn't been addressed.

So, I'd say that no, Sibelius does *not* work perfectly with Catalina.

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by Robin Walker - 30 Dec 09:26AM
> So, I'd say that no, Sibelius does *not* work perfectly with Catalina.

Of course! Obsolete versions of Sibelius such as 7.5 do not work correctly with Catalina. This will never be fixed. The fixes needed for Catalina and Big Sur are contained within the most recent versions of Sibelius.

Catalina requires Sibelius version 2019.9 or higher.
Big Sur requires Sibelius 2020.6 or higher.

--
Sibelius 2020.9/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by ICTheAlchemist - 31 Dec 10:20PM

> Of course! Obsolete versions of Sibelius such as 7.5 do not work correctly with Catalina. This will never be fixed. The fixes needed for Catalina and Big Sur are contained within the most recent versions of Sibelius.
>
> Catalina requires Sibelius version 2019.9 or higher.
> Big Sur requires Sibelius 2020.6 or higher.
>
> --
> Sibelius 2020.9/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.

Obsolete? Sibelius 7.5 works perfectly, it's Catalina's (seemingly) arbitrary decision to only support 64-bit apps that's the problem. I may just be ignorant (as most times it turns out I am lol) but I don't believe I should have to shell out $200 to upgrade a program that doesn't functionally need upgrading simply because my operating system decided not to support it. Looks like its back to High Sierra for me XD

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by Mark Isaacs - 31 Dec 11:04PM (edited 01 Jan 07:11AM)
In fairness, I don't think any software designer can guarantee that any given version of their programs will continue to run flawlessly on all future iterations of all operating systems. In that sense, software may well become "obsolete" as Robin says.

At least they should ensure that future program updates are compatible with prevailing operating system versions at the time, as Avid/Sibelius have done.

If one doesn't want to update one's program versions, one has the choice not to update one's operating system if there's a compatibility issue.

You have correctly identified the culprit here as Apple.

I am glad I am with Microsoft Windows who are making it smooth for people who wish to run legacy software versions (i.e. 32-bit). I am still using one piece of software I bought in 2000: I ran it then under Windows 98, but it still goes along perfectly under Windows 10 in 2021!

I am also running Sibelius 6.2 absolutely fine here under my fully updated Windows 10 installation.

Thank you Windows! I made the right choice of OS so many years ago, before I realised I was a person who often prefers legacy software/versions. If you don't, I'm sure Apple is wonderful, and indeed I love my iPhone and don't like Google's Android.

--
A composer www.markisaacs.com
www.facebook.com/markisaacsmusic
Sibelius 6.2.0 build 88, Bob Zawalich plugins, Windows 10 64-bit, Intel Core i5 7400 Quad Core Processor (3GHz-3.5GHz 6MB), 8GB RAM, 27'' monitor, NotePerformer 3.3.2, Sibelius Sounds, Sibelius Sounds Essentials, Sibelius Gold (Kontakt), Garritan Personal Orchestra 3, Garritan Authorised Steinway, Bose Computer Music Monitor speakers, ASIO4ALL.

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Re: Sibelius running fine on macOS Catalina (10.15)
Posted by Mike Lyons - 01 Jan 08:38AM
^ +1

Happy New Year!

--
Win 10 Pro x64, Sib Ultimate 2020.12(build 3117) 2.6GHz Intel Core i7 9750H, 32GB,10TB (SSD + 7200rpm HDD), Scarlett 2i4, Sib 6.2,7.5, NotePerformer and others.
Si me castigare vis, necesse est me intellexisse.
mike@mike-lyons.co.uk

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Messages in this thread

Sibelius running fine on macOS Catalina (10.15)... - Daniel Luna, 11 Oct 08:03PM
     Re: Sibelius running fine on macOS Catalina (10... - Mike Lyons, 12 Oct 07:53AM
         Re: Sibelius running fine on macOS Catalina (10... - Robin Walker, 12 Oct 12:38PM
             Re: Sibelius running fine on macOS Catalina (10... - Daniel Luna, 12 Oct 01:58PM
                 Re: Sibelius running fine on macOS Catalina (10... - John Melby, 12 Oct 05:42PM
                     Re: Sibelius running fine on macOS Catalina (10... - Daniel Luna, 19 Oct 03:15PM
                         Re: Sibelius running fine on macOS Catalina (10... - Robin Walker, 19 Oct 04:18PM
                             Re: Sibelius running fine on macOS Catalina (10... - Daniel Luna, 19 Oct 09:40PM
                                 Re: Sibelius running fine on macOS Catalina (10... - Jeff Hale, 21 Oct 05:27PM
                                     Re: Sibelius running fine on macOS Catalina (10... - Jocelyn Lavin, 22 Oct 03:05AM
                                         Re: Sibelius running fine on macOS Catalina (10... - Daniel Luna, 22 Oct 08:54PM
                                             Re: Sibelius running fine on macOS Catalina (10... - Jocelyn Lavin, 25 Oct 01:17AM
                                                 Re: Sibelius running fine on macOS Catalina (10... - Daniel Luna, 25 Oct 12:58PM
                                     Re: Sibelius running fine on macOS Catalina (10... - Daniel Luna, 22 Oct 09:02PM
                                         Re: Sibelius running fine on macOS Catalina (10... - JoseCandela, 29 Oct 10:21AM
                                             Re: Sibelius running fine on macOS Catalina (10... - Robin Walker, 29 Oct 11:30AM
                                                 Re: Sibelius running fine on macOS Catalina (10... - flutedoc, 13 Jun 03:51AM
                                                     Re: Sibelius running fine on macOS Catalina (10... - Robin Walker, 13 Jun 08:13AM
                                                         Re: Sibelius running fine on macOS Catalina (10... - flutedoc, 13 Jun 09:02PM
                                                             Re: Sibelius running fine on macOS Catalina (10... - Robin Walker, 13 Jun 09:30PM
                                                             Re: Sibelius running fine on macOS Catalina (10... - Daniel Luna, 14 Jun 02:28PM
                                                                 Re: Sibelius running fine on macOS Catalina (10... - ICTheAlchemist, 29 Dec 11:54PM
                                                                     Re: Sibelius running fine on macOS Catalina (10... - Robin Walker, 30 Dec 09:26AM
                                                                         Re: Sibelius running fine on macOS Catalina (10... - ICTheAlchemist, 31 Dec 10:20PM
                                                                             Re: Sibelius running fine on macOS Catalina (10... - Mark Isaacs, 31 Dec 11:04PM
                                                                                 Re: Sibelius running fine on macOS Catalina (10... - Mike Lyons, 01 Jan 08:38AM