417: Client computers won't connect to the licence server - UDP port.

One possible cause of this is if the UDP port isn't enabled on your network card. To check if it is enabled please try the following:

For Windows 2000: Find the Lan connection and open it and choose Properties. Choose TCP/IP and choose Properties. Click the Advanced button and then the Options tab to give you TCP/IP filtering. Click Properties and check that Enable filtering is off - the radio buttons are normally set to Permit All.

For Windows XP: as above, the Enable Filtering box is ticked by default but the Permit All radio buttons are all checked.

Details

Product
Sibelius
Versions
affected
1.003 - 1.4, 2 - 2.11, 3.0 - 3.1.3, 4.0 - 4.1, 5.0 - 5.2.5, 6.0 - 6.2, 7.0 - 7.1
Changed
18 Jun 2004

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