406: Octave key problems with Creative Prodikeys keyboard

If you use a Creative Prodikeys keyboard with Sibelius you may find an interesting problem with the octave shift keys.

If you press the octave shift key (in either direction) once it will change an octave and you can then play in that octave.
However if you press the octave shift button more than once it crashes Sibelius and a message which says 'Sibelius encountered an error - do you wish to send an error report' to which you should press 'No'.

This was tested with Prodikeys software 1.0 and we understand there is a revision to this, available from Creative's website.

Details

Product
Sibelius
Versions
affected
2 - 2.11, 3.0 - 3.1.3, 4.0 - 4.1, 5.0 - 5.2.5, 6.0 - 6.2, 7.0 - 7.1
Changed
03 Dec 2008

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