314: Help button - on-screen help doesn't appear

If you find that clicking the Help button (the icon is a question mark) on the toolbar fails to launch Adobe Reader (or Adobe Acrobat if you have the full version installed) and display the on-screen help PDF file, there could be a number of reasons for this:

Reason 1

You have an older version of Adobe Reader installed and need to install the latest version from Adobe’s website.

Reason 2

PDF files are not set to open with the Adobe Reader executable. You can check this using the procedures outlined on Microsoft’s website.

If you are still experiencing difficulties, please contact Technical Help.

Details

Product
 Sibelius
Versions
affected
 2 - 2.11, 5.0 - 5.2.5, 6.0 - 6.2, 7.0 - 7.1
Changed
 11 Sep 2008

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