Asking questions on the Sibelius.com forum
The Sibelius forum is a great place to share and exchange with fellow Sibelius users. We've compiled these tips to help everyone get the most out of the wealth of shared knowledge available to you.
By posting, you agree to adhere by these terms of use.
Before creating a new thread, check the following:
- You are using the latest update for your version of Sibelius from www.sibelius.com/upgrades.
- You have searched the Sibelius forum so you don't create a duplicate thread.
- You have searched the Avid knowledge base where you'll find solutions to many common problems.
Please include as much information as possible, for example:
- Steps to reproduce the problem.
- Helpful screenshots (Windows | Mac).
- A copy of the score you're working on, or an excerpt if you won't want to share the whole score.
- Your research into the problem so far: include links to knowledge base articles, other forum posts, or external sites.
Signature template
Below is a template that you can use in your Sibelius forum signature (and any other forum for that matter!). It is designed to quickly give other forum members an overview of your setup, which will help them to help you.
<Your name>
<Home page URL>
<Software environment, including exact versions>
<Hardware environment, including model name and numbers where appropriate>
Example
Jean Sibelius
www.sibelius.com, @AvidSibelius, jean@sibelius.com
OS X 10.8.2, Sib 7.1.3, Kontakt 5.1, Vienna Ensemble Pro 5
Mac Pro 1,1, 2 x 2.66 GHz Dual-Core Xeon, 4GB RAM, 128GB SSD (500Mbit/s read), MBox 3 Pro
Signature hints
- Include the version of Sibelius you use, and some basic information about your computer (platform, OS, CPU, RAM, and any other special hardware).
- Don't make your signature longer than four lines (it's bad netiquette).
- Don't include any HTML tags.
- It's fine to include your website, but please remember this is a forum for discussion of Sibelius, not a sales platform!
You can generate a system profile to get the technical details that should be included in your signature. For more help, please see our Windows or Mac articles on creating system profiles.
