I have installed Sibelius 7.5 on a new MacBook Pro which is to replace my old MacBook Pro 2016. I am having a problem getting any sound at all from the program. The start-up sound is there and I have loaded in Sibelius Sounds. I recently installed the new version, 2021.2 build 3268. There is no sound from that either. The mixer is showing sound output however. I am obviously missing something here. Any ideas please?
I am using Sib 2021.2 at the moment, the 7.5 was only an afterthought! My Mac is using the latest iteration of Big Sur 11.3. Funny thing though, the program will happily export the audio when I can then replay but that is not really satisfactory! Thanks for the response.
Hello Robin. Ah yes, the name I well remember from my long dealings with Sibelius. Thanks for the rapid response. I am running Mac OS Big Sur Version 11.3 and cannot find any of the dialogue windows you mention!!!! in Sibelius!
Have you fallen into the elephant trap of not realizing that "Sibelius 2021.2" is equivalent to the old "Sibelius first", and the full version is now called "Sibelius ultimate"?
That would explain why things don't work, and why you can't see the menus.
1. In "Audio Engine Options", click the button "Repair", then OK, then quit and re-launch Sibelius. Repeat until both buttons "Repair" and "Clean Up" are greyed out and inactive.
2.
- In macOS Finder, pull down the "Go" menu and select "Go to folder";
- in the box, type precisely:
/Library/Application Support/Avid/Sibelius Sounds
and click "Go";
- in that folder should be a sub-folder also called "Sibelius Sounds";
- select that sub-folder with a single click, then press Command-i to open the "Get Info" panel;
- show us a screen-shot of that "Get Info" panel.
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Sibelius 2021.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
Then I suggest that perform a new download of the Sibelius Sounds full installer, and then perform a re-installation of the Sibelius Sounds sample library.
At your "My Avid" account on the web at: http://my.avid.com/products download the item:
"Sibelius Sounds (Mac) 23.36 GB"
(this will take several hours), and then install it.
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Sibelius 2021.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.