'Sib. 7.1.3: Sibelius 7 on new computer, but "The activation server could not be reached"'

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Sib. 7.1.3: Sibelius 7 on new computer, but "Th... - oskarekberg, 02 Mar 08:58PM
     Re: Sib. 7.1.3: Sibelius 7 on new computer, but - Robin Walker, 02 Mar 09:29PM
         Re: Sib. 7.1.3: Sibelius 7 on new computer, but - oskarekberg, 02 Mar 10:19PM

Sib. 7.1.3: Sibelius 7 on new computer, but "The activation server could not be reached"
Posted by oskarekberg - 02 Mar 08:58PM
Hi dear knowledgeable people,

I was starting up my Sibelius 7 again after a couple of years, and needed to install it again on my new laptop.
I have a Sibelius 7 Academic edition that came in a physical box as a disc, but I managed to ( I think!) upgrade and download a version 7.1.3 to my new laptop, using my old activation ID etc.
However, I fail to _activate_ on my new laptop, due to problems reaching the activation server. Or??! This seems like an error code caused by something else.

The attached screen dump is from my new laptop.
The system information on the tab "License profile" says:
"OS information: Windows 10 Enterprise (6.2)"

I've tried my best to google, search the forums or reach a chat person in order to solve this, but nothing.

What can I do?!
I really really would like this to work, and have a deadline with a couple of new projects coming up...
(The computer I initially installed it on has more than one foot in the grave, so using that one is unfortunately not an option)

Anyone?

Best regards
Oskar from Sweden


Attachment sibfel.jpg (112K)
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Re: Sib. 7.1.3: Sibelius 7 on new computer, but
Posted by Robin Walker - 02 Mar 09:29PM
The online activation servers no longer exist for obsolete versions of Sibelius: that is why they "could not be reached".

See https://avid.secure.force.com/pkb/articles/en_US/how_to/How-to-manually-activate-Sibelius

--
Sibelius 2021.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
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Re: Sib. 7.1.3: Sibelius 7 on new computer, but
Posted by oskarekberg - 02 Mar 10:19PM
Thank you so much!
Worked perfectly.
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Messages in this thread

Sib. 7.1.3: Sibelius 7 on new computer, but "Th... - oskarekberg, 02 Mar 08:58PM
     Re: Sib. 7.1.3: Sibelius 7 on new computer, but - Robin Walker, 02 Mar 09:29PM
         Re: Sib. 7.1.3: Sibelius 7 on new computer, but - oskarekberg, 02 Mar 10:19PM