Had this error for over a month, and spent hours following every suggestion Google could find for me. Have finally given up, come here and created a logon so I could post this and hope for salvation.
After overcoming a bunch of other issues that required assorted fiddlings I somewhat lost track of, I now get the Audio Engine Error: Bad Parameters message on startup. I have the standard set of issues after that: can only play General MIDI; the Audio Engine Options window has almost all options greyed out; and the Repair button looks like it might work, but nothing happens when I click on it.
Details:
Sibelius 2019.12
Windows 10 64-bit 16GB
I have tried and failed to fix it by:
- using the "Update Driver" Device Manager function to check I have the latest ones
- deleting the PlogueEngine folder
- reinstalling Sibelius 7 First Sounds
- turning it off and on again
- sacrificing a (stuffed, toy) goat to the musical deities (in my mind - I wouldn't really hurt a stuffed toy, but I thought the effort might help, and I'm getting desperate)
PlogueEngine_64.log text:
I:0x 210:9028:35342756:C:\Users\User\AppData\Roaming/Avid/Sibelius/PlogueEngine/PlogueEngine_x64.log opened on: Mon Mar 30 21:59:03 2020
I:0x 210:9028:35342756:-------------------------------------------------------------------------------
I:0x 210:9028:35342756:Checking reWire lock path: C:\Users\User\AppData\Roaming/Avid/Common/sibelius.rewire
I:0x 210:9028:35342756:Instance::init() 0x000001E32DC56D60 in
I:0x 210:9028:35342756:DSPInfo ctor
I:0x 210:9028:35342756:PpqEpsilon:0.000377929
I:0x 210:9028:35342756:Using SampleRate:44100
I:0x 210:9028:35342756:Using BufferSize:512
I:0x 210:9028:35342756:Instance::init() 0x000001E32DC56D60 out
I:0x 210:9028:35342756:Number of physical cores : 6
I:0x 210:9028:35342756:Using PortAudio V19-devel (Plogue) (built Nov 28 2019 11:56:03)
I:0x 210:9028:35342756:Initialising Devices...
I:0x 210:9028:35342756:-------------------------------------------------------------------------------
I:0x 210:9028:35342835:INFO: ASIO names[0]:Realtek ASIO
I:0x 210:9028:35342835:INFO: BLACKLISTED!!!
I:0x 210:9028:35342846:Passed Pa_Initialize()
I:0x 210:9028:35342846:Now enumerating Audio Devices...
I:0x 210:9028:35342846:Passed Pa_CountDevices()
I:0x 210:9028:35342846:Found 16 :
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:Dev:0
I:0x 210:9028:35342846:API = MME
I:0x 210:9028:35342846:Name = Microsoft Sound Mapper - Input Max Inputs = 2, Max Outputs = 0
I:0x 210:9028:35342846:Default LowInputLatency:0.09
I:0x 210:9028:35342846:Default LowOutputLatency:0.09
I:0x 210:9028:35342846:Default HighInputLatency:0.18
I:0x 210:9028:35342846:Default HighOutputLatency:0.18
I:0x 210:9028:35342846:Default SampleRate:44100
I:0x 210:9028:35342846:Default Output: false
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:Dev:1
I:0x 210:9028:35342846:API = MME
I:0x 210:9028:35342846:Name = Microphone (SteelSeries H Wirel Max Inputs = 2, Max Outputs = 0
I:0x 210:9028:35342846:Default LowInputLatency:0.09
I:0x 210:9028:35342846:Default LowOutputLatency:0.09
I:0x 210:9028:35342846:Default HighInputLatency:0.18
I:0x 210:9028:35342846:Default HighOutputLatency:0.18
I:0x 210:9028:35342846:Default SampleRate:44100
I:0x 210:9028:35342846:Default Output: false
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:Dev:2
I:0x 210:9028:35342846:API = MME
I:0x 210:9028:35342846:Name = Line (Dell AC511 USB SoundBar) Max Inputs = 2, Max Outputs = 0
I:0x 210:9028:35342846:Default LowInputLatency:0.09
I:0x 210:9028:35342846:Default LowOutputLatency:0.09
I:0x 210:9028:35342846:Default HighInputLatency:0.18
I:0x 210:9028:35342846:Default HighOutputLatency:0.18
I:0x 210:9028:35342846:Default SampleRate:44100
I:0x 210:9028:35342846:Default Output: false
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:Dev:3
I:0x 210:9028:35342846:API = MME
I:0x 210:9028:35342846:Name = Microsoft Sound Mapper - Output Max Inputs = 0, Max Outputs = 2
I:0x 210:9028:35342846:Default LowInputLatency:0.09
I:0x 210:9028:35342846:Default LowOutputLatency:0.09
I:0x 210:9028:35342846:Default HighInputLatency:0.18
I:0x 210:9028:35342846:Default HighOutputLatency:0.18
I:0x 210:9028:35342846:Default SampleRate:44100
I:0x 210:9028:35342846:Default Output: false
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:Dev:4
I:0x 210:9028:35342846:API = MME
I:0x 210:9028:35342846:Name = Speakers (Dell AC511 USB SoundB Max Inputs = 0, Max Outputs = 2
I:0x 210:9028:35342846:Default LowInputLatency:0.09
I:0x 210:9028:35342846:Default LowOutputLatency:0.09
I:0x 210:9028:35342846:Default HighInputLatency:0.18
I:0x 210:9028:35342846:Default HighOutputLatency:0.18
I:0x 210:9028:35342846:Default SampleRate:44100
I:0x 210:9028:35342846:Default Output: true
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:Dev:5
I:0x 210:9028:35342846:API = MME
I:0x 210:9028:35342846:Name = Speakers (SteelSeries H Wireles Max Inputs = 0, Max Outputs = 2
I:0x 210:9028:35342846:Default LowInputLatency:0.09
I:0x 210:9028:35342846:Default LowOutputLatency:0.09
I:0x 210:9028:35342846:Default HighInputLatency:0.18
I:0x 210:9028:35342846:Default HighOutputLatency:0.18
I:0x 210:9028:35342846:Default SampleRate:44100
I:0x 210:9028:35342846:Default Output: false
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:Dev:6
I:0x 210:9028:35342846:API = Windows DirectSound
I:0x 210:9028:35342846:Name = Primary Sound Capture Driver Max Inputs = 2, Max Outputs = 0
I:0x 210:9028:35342846:Default LowInputLatency:0
I:0x 210:9028:35342846:Default LowOutputLatency:0
I:0x 210:9028:35342846:Default HighInputLatency:0
I:0x 210:9028:35342846:Default HighOutputLatency:0
I:0x 210:9028:35342846:Default SampleRate:44100
I:0x 210:9028:35342846:Default Output: false
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:Dev:7
I:0x 210:9028:35342846:API = Windows DirectSound
I:0x 210:9028:35342846:Name = Microphone (SteelSeries H Wireless) Max Inputs = 2, Max Outputs = 0
I:0x 210:9028:35342846:Default LowInputLatency:0
I:0x 210:9028:35342846:Default LowOutputLatency:0
I:0x 210:9028:35342846:Default HighInputLatency:0
I:0x 210:9028:35342846:Default HighOutputLatency:0
I:0x 210:9028:35342846:Default SampleRate:44100
I:0x 210:9028:35342846:Default Output: false
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:Dev:8
I:0x 210:9028:35342846:API = Windows DirectSound
I:0x 210:9028:35342846:Name = Line (Dell AC511 USB SoundBar) Max Inputs = 2, Max Outputs = 0
I:0x 210:9028:35342846:Default LowInputLatency:0
I:0x 210:9028:35342846:Default LowOutputLatency:0
I:0x 210:9028:35342846:Default HighInputLatency:0
I:0x 210:9028:35342846:Default HighOutputLatency:0
I:0x 210:9028:35342846:Default SampleRate:44100
I:0x 210:9028:35342846:Default Output: false
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:Dev:9
I:0x 210:9028:35342846:API = Windows DirectSound
I:0x 210:9028:35342846:Name = Primary Sound Driver Max Inputs = 0, Max Outputs = 2
I:0x 210:9028:35342846:Default LowInputLatency:0
I:0x 210:9028:35342846:Default LowOutputLatency:0
I:0x 210:9028:35342846:Default HighInputLatency:0
I:0x 210:9028:35342846:Default HighOutputLatency:0
I:0x 210:9028:35342846:Default SampleRate:44100
I:0x 210:9028:35342846:Default Output: true
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:Dev:10
I:0x 210:9028:35342846:API = Windows DirectSound
I:0x 210:9028:35342846:Name = Speakers (Dell AC511 USB SoundBar) Max Inputs = 0, Max Outputs = 2
I:0x 210:9028:35342846:Default LowInputLatency:0
I:0x 210:9028:35342846:Default LowOutputLatency:0
I:0x 210:9028:35342846:Default HighInputLatency:0
I:0x 210:9028:35342846:Default HighOutputLatency:0
I:0x 210:9028:35342846:Default SampleRate:44100
I:0x 210:9028:35342846:Default Output: false
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:Dev:11
I:0x 210:9028:35342846:API = Windows DirectSound
I:0x 210:9028:35342846:Name = Speakers (SteelSeries H Wireless) Max Inputs = 0, Max Outputs = 2
I:0x 210:9028:35342846:Default LowInputLatency:0
I:0x 210:9028:35342846:Default LowOutputLatency:0
I:0x 210:9028:35342846:Default HighInputLatency:0
I:0x 210:9028:35342846:Default HighOutputLatency:0
I:0x 210:9028:35342846:Default SampleRate:44100
I:0x 210:9028:35342846:Default Output: false
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:Dev:12
I:0x 210:9028:35342846:API = Windows WASAPI
I:0x 210:9028:35342846:Name = Speakers (SteelSeries H Wireless) Max Inputs = 0, Max Outputs = 2
I:0x 210:9028:35342846:Default LowInputLatency:0
I:0x 210:9028:35342846:Default LowOutputLatency:0.003
I:0x 210:9028:35342846:Default HighInputLatency:0
I:0x 210:9028:35342846:Default HighOutputLatency:0.01
I:0x 210:9028:35342846:Default SampleRate:44100
I:0x 210:9028:35342846:Default Output: false
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:Dev:13
I:0x 210:9028:35342846:API = Windows WASAPI
I:0x 210:9028:35342846:Name = Speakers (Dell AC511 USB SoundBar) Max Inputs = 0, Max Outputs = 2
I:0x 210:9028:35342846:Default LowInputLatency:0
I:0x 210:9028:35342846:Default LowOutputLatency:0.003
I:0x 210:9028:35342846:Default HighInputLatency:0
I:0x 210:9028:35342846:Default HighOutputLatency:0.01
I:0x 210:9028:35342846:Default SampleRate:44100
I:0x 210:9028:35342846:Default Output: true
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:Dev:14
I:0x 210:9028:35342846:API = Windows WASAPI
I:0x 210:9028:35342846:Name = Microphone (SteelSeries H Wireless) Max Inputs = 1, Max Outputs = 0
I:0x 210:9028:35342846:Default LowInputLatency:0.003
I:0x 210:9028:35342846:Default LowOutputLatency:0
I:0x 210:9028:35342846:Default HighInputLatency:0.01
I:0x 210:9028:35342846:Default HighOutputLatency:0
I:0x 210:9028:35342846:Default SampleRate:16000
I:0x 210:9028:35342846:Default Output: false
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:Dev:15
I:0x 210:9028:35342846:API = Windows WASAPI
I:0x 210:9028:35342846:Name = Line (Dell AC511 USB SoundBar) Max Inputs = 2, Max Outputs = 0
I:0x 210:9028:35342846:Default LowInputLatency:0.003
I:0x 210:9028:35342846:Default LowOutputLatency:0
I:0x 210:9028:35342846:Default HighInputLatency:0.01
I:0x 210:9028:35342846:Default HighOutputLatency:0
I:0x 210:9028:35342846:Default SampleRate:48000
I:0x 210:9028:35342846:Default Output: false
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:-------------------------------------------------------------------------------
I:0x 210:9028:35342846:Factory init
I:0x 210:9028:35342846:VSTFactory init
I:0x 210:9028:35342846:VSTFactory get differences , dir doesn't exist - don't do anything
I:0x 210:9028:35342855:Streamer::Streamer()
I:0x 810:12348:35342855:0 DSPWorkerThread in
I:0x 210:9028:35342855:PE_ENGINE_INITIALIZE OK
I:0x 610:9648:35342855:1 DSPWorkerThread in
I:0x 110:7256:35342855:2 DSPWorkerThread in
I:0x 410:2984:35342855:3 DSPWorkerThread in
I:0x 610:8092:35342855:4 DSPWorkerThread in
I:0x a10:6724:35342855:Streamer::entry() in
I:0x a10:9028:35369002:PE_ENGINE_AUDIODEVICE_LATENCY_GET
I:0x 610:9028:35400503:PE_ENGINE_AUDIODEVICE_LATENCY_GET
I:0x 210:9028:35422621:PE_ENGINE_MP_CPUS_NUMBER_GET
I:0x 210:9028:35422621:PE_ENGINE_MP_WORKERTHREADS_ENABLE
I:0x 210:9028:35427729:PE_ENGINE_AUDIODEVICE_LATENCY_GET
I:0x 210:9028:35433734:PE_ENGINE_MP_CPUS_NUMBER_GET
I:0x 210:9028:35433734:PE_ENGINE_MP_WORKERTHREADS_ENABLE
And now I'm off to bed to dream of log files. Back tomorrow to see if anyone can help me.
Thanks,
Kat
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