'No sound in playback'

Messages in this thread

No sound in playback - lanneroth, 04 Dec 12:47PM
     Re: No sound in playback - Laurence Payne, 04 Dec 01:58PM
         Re: No sound in playback - lanneroth, 04 Dec 02:30PM
             Re: No sound in playback - Laurence Payne, 04 Dec 02:37PM

No sound in playback
Posted by lanneroth - 04 Dec 12:47PM
I have a Sound source other than the Speakers from my computer which is a Windows 10 Operating System. It's set to Auxiliary and attached to the computer. I can get sound from everything other application on my computer but when I open Sibelius and try to playback the music there is no sound and I have tried everything to fix this but don't know what I am doing wrong. Can anyone help???

Is there something I have to change in Sibelius?
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Re: No sound in playback
Posted by Laurence Payne - 04 Dec 01:58PM (edited 04 Dec 02:36PM)
I don't know what 'set to Auxilary' means in the context of a Windows system.

But if you have an external audio interface, and have told Windows to use it as the general purpose sound output, you'll be able to tell Sibelius to as well. You go to Audio Engine Options and choose your device from the Interface menu. The attached screenshot shows how to get there.

Specialized audio and music programs often have separate settings to the basic Windows ones. This is useful when, perhaps, you want to use a professional audio interface for your music work but retain access to the onboard audio system for Skype calls.
Attachment Annotation 2019-12-04 120508.png (198K)
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Re: No sound in playback
Posted by lanneroth - 04 Dec 02:30PM
Where do I find Audio Engine settings???? I just looked and don't know where it is.
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Re: No sound in playback
Posted by Laurence Payne - 04 Dec 02:37PM (edited 04 Dec 02:37PM)
See the screenshot I attached to my first reply.

(Sorry, I said 'Settings'. It's 'Options'. Was that the problem?)
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Messages in this thread

No sound in playback - lanneroth, 04 Dec 12:47PM
     Re: No sound in playback - Laurence Payne, 04 Dec 01:58PM
         Re: No sound in playback - lanneroth, 04 Dec 02:30PM
             Re: No sound in playback - Laurence Payne, 04 Dec 02:37PM