'Displaced notation elements'

Messages in this thread

Displaced notation elements - Rob M., 25 Jun 01:12AM
     Re: Displaced notation elements - Robin Walker, 25 Jun 11:03AM
         Re: Displaced notation elements - Rob M., 26 Jun 02:29AM
             Re: Displaced notation elements - Rob M., 29 Jun 04:51AM
                 Re: Displaced notation elements - Robin Walker, 29 Jun 08:21AM
                     Re: Displaced notation elements - Rob M., 08 Jul 12:24AM

Displaced notation elements
Posted by Rob M. - 25 Jun 01:12AM
Earlier this year, Sibelius began displaying a score with many of the notation elements slightly displaced on the staff. Most are 0.25 spaces below where they should have been on the staff. Stems are displaced laterally from the note-heads by a similar amount. This makes accurate proof-reading quite difficult.

A PDF export does not display this aberration. It seems to affect all .sib files I have, regardless of the versionof Sibelius in which they were created. I've been running Sibelius Ultimate on Windows 10 Home version 1809. An upgrade to v1903 is on the horizon but hasn't happened yet.

I had been using Sib 18.11 for a couple of months when this anomaly first appeared; updating to v19.4 made no difference. How do I correct this anomaly?

--
Cheers,
Rob.

Sibelius 19.4 / 18.x / 8.6.1 / 7.1.3 / 6.2 / 5.x
Desktop system running Win 10 Home x64
AMD A10-5800K quad-core CPU, 3.8GHz; 2TB HDD, 8GB RAM
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Re: Displaced notation elements
Posted by Robin Walker - 25 Jun 11:03AM
What else changed in your Windows installation at the time the anomaly first appeared?

When did you last update the video drivers?

--
Sibelius 2019.5/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2018.7, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
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Re: Displaced notation elements
Posted by Rob M. - 26 Jun 02:29AM
To answer your questions, Robin Walker:
- I'm not aware of any changes in my Windows installation. Doesn't mean there weren't any; any such changes could have taken place up to a couple of weeks (or maybe more) before I noticed the anomaly because I wasn't using Sibelius frequently at the time.
- I'll check the video drivers, and update them if they're not current.

One other factoid that probably bears on this issue: I've just noticed that if the zoom level goes to 200% or above, the anomaly disappears entirely.

--
Cheers,
Rob.

Sibelius 19.4 / 18.1 / 8.6.1 / 7.1.3 / 6.2 / 5.x
Desktop system running Win 10 Home x64
AMD A10-5800K quad-core CPU, 3.8GHz; 2TB HDD, 8GB RAM
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Re: Displaced notation elements
Posted by Rob M. - 29 Jun 04:51AM
I've checked my video drivers. Seems they're current and don't want to be updated. My video hardware is AMD Radeon HD7660D.

--
Cheers,
Rob.

Sibelius 19.4 / 18.1 / 8.6.1 / 7.1.3 / 6.2 / 5.x
Desktop system running Win 10 Home x64
AMD A10-5800K quad-core CPU, 3.8GHz; 2TB HDD, 8GB RAM
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Re: Displaced notation elements
Posted by Robin Walker - 29 Jun 08:21AM
You list many versions of Sibelius in your signature. In which of those version numbers does this displacement become apparent?

When the displacement is apparent, what staff size is configured in the score?

I can remember one other user reporting a similar issue within the last year, but I cannot now find the relevant thread on this forum.

--
Sibelius 2019.5/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2018.7, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
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Re: Displaced notation elements
Posted by Rob M. - 08 Jul 12:24AM
> You list many versions of Sibelius in your signature. In which of those version numbers does this displacement become apparent?

The list is of the versions of Sibelius I have used. Sibelius Ultimate 19.4 is the only version I currently have installed. Files produced in earlier versions did display the anomaly.

>
> When the displacement is apparent, what staff size is configured in the score?

The anomaly appeared in all files I checked. Staff size varies in those files between about 5.0mm and 6.0mm.

>
> I can remember one other user reporting a similar issue within the last year, but I cannot now find the relevant thread on this forum.

Thanks for looking. I also searched for other reports but came up dry. The search engine in this forum isn't terribly helpful.

An update: Last week, I was messing about with the Windows ClearType Text Tuner. I didn't make any huge changes, but I did achieve minor improvements in the display of screen fonts. A few days later, I was in Sibelius and noticed that the anomaly had disappeared. Was the disappearance related to the ClearType Text Tuner adjustment I had made? I've no idea, but it does seem possible. Other things are also possible, such as a Windows update that snuck itself in overnight somewhere. There have been a bunch of those lately. I should point out that I don't use Sibelius on a daily basis, so I can't say exactly when the issue cured itself.

--
Cheers,
Rob.

Sibelius 19.4 / 18.1 / 8.6.1 / 7.1.3 / 6.2 / 5.x
Desktop system running Win 10 Home x64
AMD A10-5800K quad-core CPU, 3.8GHz; 2TB HDD, 8GB RAM
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Messages in this thread

Displaced notation elements - Rob M., 25 Jun 01:12AM
     Re: Displaced notation elements - Robin Walker, 25 Jun 11:03AM
         Re: Displaced notation elements - Rob M., 26 Jun 02:29AM
             Re: Displaced notation elements - Rob M., 29 Jun 04:51AM
                 Re: Displaced notation elements - Robin Walker, 29 Jun 08:21AM
                     Re: Displaced notation elements - Rob M., 08 Jul 12:24AM