'Sib. 8.x: Not activated'

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Sib. 8.x: Not activated - Tijana, 12 Feb 02:53PM
     Re: Sib. 8.x: Not activated - Robin Walker, 12 Feb 04:07PM
         Re: Sib. 8.x: Not activated - Tijana, 12 Feb 04:24PM

Sib. 8.x: Not activated
Posted by Tijana - 12 Feb 02:53PM (edited 12 Feb 03:35PM)
Dear all,

When I try to run Sibelius, I keep getting the message that my 30 days' trial has expired, and I need to activate the program. I paid the monthly installment in early February. When I try to activate, I get the message "Activation failed: 101 subscription renewal error, entitlement returned not active in store, system ID....

Could anyone help about this?

Thanks,

Tijana
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Re: Sib. 8.x: Not activated
Posted by Robin Walker - 12 Feb 04:07PM
Open a case at Avid Registration Support, at:
http://avid.force.com/Support/RegistrationCaseCreation
It is free of charge.

--
Sibelius 2019.1/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2018.7, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
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Re: Sib. 8.x: Not activated
Posted by Tijana - 12 Feb 04:24PM
Thanx!
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Messages in this thread

Sib. 8.x: Not activated - Tijana, 12 Feb 02:53PM
     Re: Sib. 8.x: Not activated - Robin Walker, 12 Feb 04:07PM
         Re: Sib. 8.x: Not activated - Tijana, 12 Feb 04:24PM