'Sib. First: Deactivate copies of Sibelius 7 First from computers I cannot access anymore'

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Sib. First: Deactivate copies of Sibelius 7 Fir... - brycec17, 04 Dec 06:41PM
     Re: Sib. First: Deactivate copies of Sibelius 7... - Robin Walker, 04 Dec 09:32PM
     Re: Sib. First: Deactivate copies of Sibelius 7... - Ingrid, 06 Dec 09:34PM

Sib. First: Deactivate copies of Sibelius 7 First from computers I cannot access anymore
Posted by brycec17 - 04 Dec 06:41PM
Hi all,

I have a license to a copy of Sibelius 7 First, and both copies were activated on two computers that I no longer have access to, so I cannot deactivate them. Is there any way that these can be deactivated so I can activate a copy on my new laptop?
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Re: Sib. First: Deactivate copies of Sibelius 7 First from computers I cannot access anymore
Posted by Robin Walker - 04 Dec 09:32PM
Open a case with Avid Registration Support:
http://avid.force.com/Support/RegistrationCaseCreation
Free of charge.

--
Sibelius 2018.7/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2018.7, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
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Re: Sib. First: Deactivate copies of Sibelius 7 First from computers I cannot access anymore
Posted by Ingrid - 06 Dec 09:34PM
> Hi all,
>
> I have a license to a copy of Sibelius 7 First, and both copies were activated on two computers that I no longer have access to, so I cannot deactivate them. Is there any way that these can be deactivated so I can activate a copy on my new laptop?

Hi!


Please email me at ingrid.guce@avid.com so that I can deactivate Sibelius from your dead machines. Thanks .



Ingrid
Avid Customer Support
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Messages in this thread

Sib. First: Deactivate copies of Sibelius 7 Fir... - brycec17, 04 Dec 06:41PM
     Re: Sib. First: Deactivate copies of Sibelius 7... - Robin Walker, 04 Dec 09:32PM
     Re: Sib. First: Deactivate copies of Sibelius 7... - Ingrid, 06 Dec 09:34PM