'Sibelius - small update for May'

Messages in this thread

Sibelius - small update for May - Sam at Sibelius, 17 May 05:55PM
     Re: Sibelius - small update for May - Peter Roos, 17 May 08:47PM
         Re: Sibelius - small update for May - Sam at Sibelius, 17 May 08:53PM
             Re: Sibelius - small update for May - Mike Lyons, 18 May 06:26AM
                 Re: Sibelius - small update for May - c64audio, 18 May 05:46PM
                     Re: Sibelius - small update for May - Laurence Payne, 18 May 06:47PM
                         Re: Sibelius - small update for May - Robin Walker, 18 May 07:55PM
                             Re: Sibelius - small update for May - Laurence Payne, 18 May 11:17PM
                                 Re: Sibelius - small update for May - Laurence Payne, 18 May 11:29PM
                                     Re: Sibelius - small update for May - Robin Walker, 19 May 08:25AM
                                         Re: Sibelius - small update for May - Adrian Drover, 19 May 09:17AM
                                             Re: Sibelius - small update for May - Michael Kent-Davies, 19 May 11:11AM
                                         Re: Sibelius - small update for May - Laurence Payne, 19 May 11:37AM
                                             Re: Sibelius - small update for May - Robin Walker, 19 May 12:18PM
                                                 Re: Sibelius - small update for May - Laurence Payne, 19 May 12:54PM
                                                     Re: Sibelius - small update for May - Mike Lyons, 20 May 11:57AM
                                                         Re: Sibelius - small update for May - Matthew Maslanka, 22 May 07:13PM

Sibelius - small update for May
Posted by Sam at Sibelius - 17 May 05:55PM
Hi All,

A quick note to let you know we've fixed an issue in Sibelius where running some plugins would cause a memory leak that slowed Sibelius down until you restarted it.

This fix is in today's release, which you can get from your account at https://my.avid.com/products or via Application Manager.

Sam

--
Sam Butler | Product Manager | Sibelius
sam.butler@avid.com | @avid_sam | @AvidSibelius

Contact the Sibelius support team:
www.sibelius.com/documents/contact_form.html

KB and other resources:
www.sibelius.com/support

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Re: Sibelius - small update for May
Posted by Peter Roos - 17 May 08:47PM
Thanks Sam --- is that 2018.5?

--
Peter Roos
www.summeroflovemusic.com
IMDb: www.imdb.com/name/nm2039241

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Re: Sibelius - small update for May
Posted by Sam at Sibelius - 17 May 08:53PM
Yes it certainly is.

--
Sam Butler | Product Manager | Sibelius
sam.butler@avid.com | @avid_sam | @AvidSibelius

Contact the Sibelius support team:
www.sibelius.com/documents/contact_form.html

KB and other resources:
www.sibelius.com/support

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Re: Sibelius - small update for May
Posted by Mike Lyons - 18 May 06:26AM

Thank you, Sam & team. Nice to know development is still ongoing and some bugs can be fixed quickly!
--
Win 10 Pro x64, 1.6GHz Intel i7 Quad core, 8GB,7TB 7200rpm HDD, Scarlett 6i6, Sib 6.2,7.5, 8.7.0 NotePerformer, GPO4 & 5, COMB2, EWQLSO Plat, EWQLSC,
Si me castigare vis, necesse est me intellexisse.

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Re: Sibelius - small update for May
Posted by c64audio - 18 May 05:46PM
Renotate hangs now, having installed this version.

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Re: Sibelius - small update for May
Posted by Laurence Payne - 18 May 06:47PM
See attachment. Similar error when attempting to download the Sibelius updater. Can download Sibelius 2018.5 from Avid Account, but it unzips with a CRC error.
Attachment Capture.PNG.png (11K)

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Re: Sibelius - small update for May
Posted by Robin Walker - 18 May 07:55PM
> Can download Sibelius 2018.5 from Avid Account, but it unzips with a CRC error.

I cannot reproduce this: the download unzips just fine here.

--
Sibelius 2018.4.1/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.8.2, Dolet 6.6 for Sibelius, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.

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Re: Sibelius - small update for May
Posted by Laurence Payne - 18 May 11:17PM (edited 18 May 11:18PM)
And I discover it's ok on my 'big' PC.

Last time the laptop coped with the Avid Account download OK, just baulked at unzipping the Application Manager one. This time it didn't like either. I expect it'll be OK with the unzipped version when I copy it across. Lucky I don't have JUST a laptop...

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Re: Sibelius - small update for May
Posted by Laurence Payne - 18 May 11:29PM
Just finished a simple little piano score, Exported PDF, dis a final Save and got this (attached). Not something I'm used to.
Attachment Capture.PNG.png (21K)

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Re: Sibelius - small update for May
Posted by Robin Walker - 19 May 08:25AM
I hope you sent that crash report to Avid: it gives them a chance to understand what was happening.

The earlier reports about CRC errors and so on might indicate that this PC has a hardware problem (exposed by long-lasting continuous CPU-bound computation). For instance, it might indicate that the system's RAM modules need re-seating in their sockets, or that parts of the system are over-heating. Try running one of the standard RAM tests.

--
Sibelius 2018.4.1/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.8.2, Dolet 6.6 for Sibelius, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.

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Re: Sibelius - small update for May
Posted by Adrian Drover - 19 May 09:17AM
I've seen this message too when Sib-Ult crashed after attempting to plant a rehearsal mark. Ultimate seems prone to crashing. Back to the days of Sib7Acorn. Save after every note. Difficult when you don't want to lose a moment of inspiration. I think I might have to re-register 7.1.3 again. I reckon it's the most stable version I've had so far.

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Re: Sibelius - small update for May
Posted by Michael Kent-Davies - 19 May 11:11AM
Doesn't show up in the App Manager.
Not installing yet though as there seem to be a couple of new issues, so not urgent...

--
Music Teacher etc.
Mac OS 10.12 / 3.1 GHz MacBookPro 1TB SSD
Sibelius 2018.x

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Re: Sibelius - small update for May
Posted by Laurence Payne - 19 May 11:37AM (edited 19 May 11:38AM)
It's certainly never a bad idea to run a RAM test. But this unremarkable but adequate (i5, 8GB) laptop has unzipped plenty of bigger files than that. And today it can't manage two different installations from the same source.

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Re: Sibelius - small update for May
Posted by Robin Walker - 19 May 12:18PM
But you say this is a problem with only one of your PCs, not the other? So the issue is with the machine, rather than the source of the downloads?

--
Sibelius 2018.4.1/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.8.2, Dolet 6.6 for Sibelius, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.

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Re: Sibelius - small update for May
Posted by Laurence Payne - 19 May 12:54PM
Just tried a new download to the laptop from Avid Account. This one unzipped and installed without error.

Unfortunately I didn't retain yesterday's downloads to either machine for comparison.

I recall this thread regarding a previous update, where a user got the same error as I did from an Application Manager update, but succeeded after multiple attempts.

http://www.sibelius.com/cgi-bin/helpcenter/chat/chat.pl?com=thread&start=724097&groupid=3&words=error&name=

Anyway, it's running ok on both machines now.

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Re: Sibelius - small update for May
Posted by Mike Lyons - 20 May 11:57AM

I ignore the app man as much as possible. I just downloaded from my avid account and installed with no issues on my 7yr old i7 8GB laptop.
--
Win 10 Pro x64, 1.6GHz Intel i7 Quad core, 8GB,7TB 7200rpm HDD, Scarlett 6i6, Sib 6.2,7.5, 8.7.0 NotePerformer, GPO4 & 5, COMB2, EWQLSO Plat, EWQLSC,
Si me castigare vis, necesse est me intellexisse.

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Re: Sibelius - small update for May
Posted by Matthew Maslanka - 22 May 07:13PM
I'm having an issue where my pop-up (right-click) menu appears briefly and then disappears. It happens with the mouse and if I assign a different keyboard shortcut to it.

Thanks --

M

--
Matthew Maslanka
www.maslankamusicprep.com
http://matthewmaslanka.blogspot.com
Sibelius 2018.5 Mac OS X 10.13.4

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Messages in this thread

Sibelius - small update for May - Sam at Sibelius, 17 May 05:55PM
     Re: Sibelius - small update for May - Peter Roos, 17 May 08:47PM
         Re: Sibelius - small update for May - Sam at Sibelius, 17 May 08:53PM
             Re: Sibelius - small update for May - Mike Lyons, 18 May 06:26AM
                 Re: Sibelius - small update for May - c64audio, 18 May 05:46PM
                     Re: Sibelius - small update for May - Laurence Payne, 18 May 06:47PM
                         Re: Sibelius - small update for May - Robin Walker, 18 May 07:55PM
                             Re: Sibelius - small update for May - Laurence Payne, 18 May 11:17PM
                                 Re: Sibelius - small update for May - Laurence Payne, 18 May 11:29PM
                                     Re: Sibelius - small update for May - Robin Walker, 19 May 08:25AM
                                         Re: Sibelius - small update for May - Adrian Drover, 19 May 09:17AM
                                             Re: Sibelius - small update for May - Michael Kent-Davies, 19 May 11:11AM
                                         Re: Sibelius - small update for May - Laurence Payne, 19 May 11:37AM
                                             Re: Sibelius - small update for May - Robin Walker, 19 May 12:18PM
                                                 Re: Sibelius - small update for May - Laurence Payne, 19 May 12:54PM
                                                     Re: Sibelius - small update for May - Mike Lyons, 20 May 11:57AM
                                                         Re: Sibelius - small update for May - Matthew Maslanka, 22 May 07:13PM