'Urgent help needed , notes in sibelius sounding a semitone higher !'

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Urgent help needed , notes in sibelius sounding... - Homayoonk, 03 Mar 07:52PM
     Re: Urgent help needed , notes in sibelius soun... - Laurence Payne, 03 Mar 08:18PM
         Re: Urgent help needed , notes in sibelius soun... - Robin Walker, 03 Mar 08:29PM
             Re: Urgent help needed , notes in sibelius soun... - Homayoonk, 03 Mar 08:42PM
         Re: Urgent help needed , notes in sibelius soun... - Peter Roos, 03 Mar 08:31PM
         Re: Urgent help needed , notes in sibelius soun... - Gustar, 03 Mar 08:37PM
             Re: Urgent help needed , notes in sibelius soun... - Homayoonk, 03 Mar 08:45PM
                 Re: Urgent help needed , notes in sibelius soun... - Homayoonk, 03 Mar 08:54PM
         Re: Urgent help needed , notes in sibelius soun... - Homayoonk, 03 Mar 08:41PM
             Re: Urgent help needed , notes in sibelius soun... - Homayoonk, 03 Mar 08:55PM
                 Re: Urgent help needed , notes in sibelius soun... - James, 04 Mar 01:31AM

Urgent help needed , notes in sibelius sounding a semitone higher !
Posted by Homayoonk - 03 Mar 07:52PM
Hello dear Sibeliusers :)


I have been working with Sibelius for a long time and I just noticed a problem within the application , my notes are sounding 1 semitone higher than in real life ! I have tried uninstalling and installing the new version but still doesn't work .

-Tried sample rate change - doesn't work !

I will attach a sample file .


I would appreciate it if you could take a look .
Attachment sib test.sib (38K)

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Re: Urgent help needed , notes in sibelius sounding a semitone higher !
Posted by Laurence Payne - 03 Mar 08:18PM
I guess you're expecting this reply - they play correctly here! Sorry.

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Re: Urgent help needed , notes in sibelius sounding a semitone higher !
Posted by Robin Walker - 03 Mar 08:29PM
Do you have a MIDI keyboard connected to the Sibelius PC? If so, disconnect the MIDI keyboard, and then try using Sibelius playback.

--
Sibelius 2018.1/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.8.2, Dolet 6.6 for Sibelius, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.

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Re: Urgent help needed , notes in sibelius sounding a semitone higher !
Posted by Homayoonk - 03 Mar 08:42PM
> Do you have a MIDI keyboard connected to the Sibelius PC? If so, disconnect the MIDI keyboard, and then try using Sibelius playback.
>
> --
> Sibelius 2018.1/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.8.2, Dolet 6.6 for Sibelius, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.


I do have a midi , and I just removed it but still :( its not working !

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Re: Urgent help needed , notes in sibelius sounding a semitone higher !
Posted by Peter Roos - 03 Mar 08:31PM
There's a discrepancy between the sample rate of your soundcard, and the settings in Sibelius - one is probably 44.1 kHz, and the other 48kHz. I'd check those settings first and then take it from there.

--
Peter Roos
www.summeroflovemusic.com
IMDb: www.imdb.com/name/nm2039241

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Re: Urgent help needed , notes in sibelius sounding a semitone higher !
Posted by Gustar - 03 Mar 08:37PM (edited 03 Mar 08:38PM)
I can confirm that the notes sound correct on my version of Sibelius 2018 as well.

A few things I could think of if you haven't checked them already:

1) Does changing the playback configuration in Sibelius make a difference? (i.e. switching from Sibelius Sounds to General MIDI)
2) Does changing the interface audio driver in Sibelius make a difference?
3) Are other sound sources on your computer playing the correct note, i.e. the virtual piano @ https://virtualpiano.net/ ?

--
Sibelius 2018.1 & Photoscore Ultimate 8.8.2 / Cubase Pro 9.51 / Windows 7-64bit

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Re: Urgent help needed , notes in sibelius sounding a semitone higher !
Posted by Homayoonk - 03 Mar 08:45PM
> I can confirm that the notes sound correct on my version of Sibelius 2018 as well.
>
> A few things I could think of if you haven't checked them already:
>
> 1) Does changing the playback configuration in Sibelius make a difference? (i.e. switching from Sibelius Sounds to General MIDI)
> 2) Does changing the interface audio driver in Sibelius make a difference?
> 3) Are other sound sources on your computer playing the correct note, i.e. the virtual piano @ https://virtualpiano.net/ ?
>
> --
> Sibelius 2018.1 & Photoscore Ultimate 8.8.2 / Cubase Pro 9.51 / Windows 7-64bit



ok so there is point here ! I just tried the virtual piano ! it seems everything is a semitone higher ! , I am getting the sound through my monitor(screen) direct out by HDMI ! I tried internal soundcard it is again transposed !

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Re: Urgent help needed , notes in sibelius sounding a semitone higher !
Posted by Homayoonk - 03 Mar 08:54PM
> > I can confirm that the notes sound correct on my version of Sibelius 2018 as well.
> >
> > A few things I could think of if you haven't checked them already:
> >
> > 1) Does changing the playback configuration in Sibelius make a difference? (i.e. switching from Sibelius Sounds to General MIDI)
> > 2) Does changing the interface audio driver in Sibelius make a difference?
> > 3) Are other sound sources on your computer playing the correct note, i.e. the virtual piano @ https://virtualpiano.net/ ?
> >
> > --
> > Sibelius 2018.1 & Photoscore Ultimate 8.8.2 / Cubase Pro 9.51 / Windows 7-64bit
>
>
>
> ok so there is point here ! I just tried the virtual piano ! it seems everything is a semitone higher ! , I am getting the sound through my monitor(screen) direct out by HDMI ! I tried internal soundcard it is again transposed !

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Re: Urgent help needed , notes in sibelius sounding a semitone higher !
Posted by Homayoonk - 03 Mar 08:41PM
> I guess you're expecting this reply - they play correctly here! Sorry.



I thought so :( thx

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Re: Urgent help needed , notes in sibelius sounding a semitone higher !
Posted by Homayoonk - 03 Mar 08:55PM
Guys thanks for the help :) I managed to fix it with the internal settings of Mac os .


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Re: Urgent help needed , notes in sibelius sounding a semitone higher !
Posted by James - 04 Mar 01:31AM
I think the problem was that you were using too many exclamation points in your posts! That makes someone sound higher pitched!



--
Mac OS 10.12 Sierra
Sibelius 6.2

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Messages in this thread

Urgent help needed , notes in sibelius sounding... - Homayoonk, 03 Mar 07:52PM
     Re: Urgent help needed , notes in sibelius soun... - Laurence Payne, 03 Mar 08:18PM
         Re: Urgent help needed , notes in sibelius soun... - Robin Walker, 03 Mar 08:29PM
             Re: Urgent help needed , notes in sibelius soun... - Homayoonk, 03 Mar 08:42PM
         Re: Urgent help needed , notes in sibelius soun... - Peter Roos, 03 Mar 08:31PM
         Re: Urgent help needed , notes in sibelius soun... - Gustar, 03 Mar 08:37PM
             Re: Urgent help needed , notes in sibelius soun... - Homayoonk, 03 Mar 08:45PM
                 Re: Urgent help needed , notes in sibelius soun... - Homayoonk, 03 Mar 08:54PM
         Re: Urgent help needed , notes in sibelius soun... - Homayoonk, 03 Mar 08:41PM
             Re: Urgent help needed , notes in sibelius soun... - Homayoonk, 03 Mar 08:55PM
                 Re: Urgent help needed , notes in sibelius soun... - James, 04 Mar 01:31AM