'Sib. 7.1: Can't activate my program'

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Sib. 7.1: Can't activate my program - babydaniel, 10 Jan 08:19PM
     Re: Sib. 7.1: Can't activate my program - Robin Walker, 10 Jan 08:27PM
         Re: Sib. 7.1: Can't activate my program - Mike Lyons, 10 Jan 09:58PM

Sib. 7.1: Can't activate my program
Posted by babydaniel - 10 Jan 08:19PM
My laptop crashed due to an evil Microsoft update

I was able to uninstall my Sibelius and install it on my Desktop

When I enter my system ID number and my Activation number I get an error saying that there is no internet connection

My program apparently can only be installed on one computer

How do I fix this as my laptop that it was registered on is rendered useless now

Thanks

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Re: Sib. 7.1: Can't activate my program
Posted by Robin Walker - 10 Jan 08:27PM
You are allowed two simultaneous activations of Sibelius per licence, so there is no reason why should not be able to install Sibelius on your desktop.

If it says that there is no internet connection, then it means just that. Fix the internet (or firewall, or VPN, or whatever is getting in the way), and try again to activate Sibelius.

--
Sibelius 8.7.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.8.2, Dolet 6.6 for Sibelius, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.

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Re: Sib. 7.1: Can't activate my program
Posted by Mike Lyons - 10 Jan 09:58PM
Did you disable your antivirus software while installing? Not doing so can cause issues.

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Win 10 Pro x64, 1.6GHz Intel i7 Quad core, 8GB,7TB 7200rpm HDD, Scarlett 6i6, Sib 6.2,7.5, 8.7.0 NotePerformer, GPO4 & 5, COMB2, EWQLSO Plat, EWQLSC,
Si me castigare vis, necesse est me intellexisse.

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Messages in this thread

Sib. 7.1: Can't activate my program - babydaniel, 10 Jan 08:19PM
     Re: Sib. 7.1: Can't activate my program - Robin Walker, 10 Jan 08:27PM
         Re: Sib. 7.1: Can't activate my program - Mike Lyons, 10 Jan 09:58PM