Hi,
Since upgrading to Sib. 8.6.1 slides are nearly invisible on different displays I use. Printing is well.
My machine is a MacBook Pro Mid 2012; I've different places where I work. A new LG Monitor, a Samsung.
On all this displays slides are nearly invisible. Slurs etc are well.
Albert
I suspect there is a display resolution or scaling problem: in other words, not a Sibelius problem, but a system problem.
Please tell us:
1. What is the native resolution (pixels wide and pixels high) of the various displays that you are using with Sibelius;
2. For each of those displays, at what pixel resolution is the MacOS driving the display?
3. For each of those displays, what pixel scaling is the MacOS performing?
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Sibelius 8.6/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.0.4, Dolet 6.6 for Sibelius, Windows 10 64-bit 16GB. Desktop no-name, Microsoft Surface Book.
Hi Robin,
why sending you a screen shot? This sounds to me you don't believe me. But ok, have a look at the attached file. Bar 2 to 3. Last note g down to b.
I am unable to reproduce this problem with slides using 8.6.1 on a Mac: the slides display clearly and thickly.
Please attach a Sibelius .sib score file which displays this problem with slides in 8.6.1 on your installation, so that we can examine the score file to work out what is causing the issue.
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Sibelius 8.6/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.0.4, Dolet 6.6 for Sibelius, Windows 10 64-bit 16GB. Desktop no-name, Microsoft Surface Book.
Hi Robin,
if you take a zoom factor 200% you can see that slides (created with keypad page 2) are grey.
In comparison to slurs, wich are black.
Taking zoom factor 100% they become nearly invisible. Even with my 28' Monitor. (have a 24' and my Macbook Pro, non Retina)
Taking zoom "Fit whole page"
Any tuning of the monitors has no effect.
Again: everything is fine with versions before 8.6.1
This is a new introduced bug.
No so bad for € 98,00
> if you take a zoom factor 200% you can see that slides (created with keypad page 2) are grey.
Slides are solid black, thick, and completely visible. This screen-shot was from 8.6.1 at 400% zoom, in a newly-created score.
On another issue, notice how clear and crisp my screen-shot is, compared to your screen-shots which were fuzzy and pixelated: that might be one reason why thin lines on your system look grey. This is why I asked you earlier about your screen settings, but you did not answer.
There is clearly more than one thing wrong with the settings on your system, but if we are to help you get your system working correctly, then we need some information from you.
Will you please provide the evidence previously requested:
- a Sibelius .sib score file which displays near-invisible slides on your system, so that we can (a) see whether it does the same on our systems; (b) understand why it looks bad on your system.
- answers to the questions above about (a) the native hardware pixel resolutions of each of your displays, (b) at what resolution the macOS is actually driving them, (c) whether there is any pixel scaling being applied by the macOS.
--
Sibelius 8.6/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.0.4, Dolet 6.6 for Sibelius, Windows 10 64-bit 16GB. Desktop no-name, Microsoft Surface Book.
Hi Robin,
From a logical point of view: why should slides "!!! created with Keypad pg2!! "are well with Versions before 8.6.1???? And the same sheet opened with 8.6.1 is bad.
This enabled me to determine the cause of the problem, which affects all localisations except English, and is a new problem in 8.6.1 (it did not happen in 8.6.0).
In 8.6.0, the slides (unified with new-style magnetic Glisses and Ports) were made from a Line object of type "Line" (or "Linie" in Deutsch). This was changed in 8.6.1 so that slides were made from a Line object of a new type named "Slide" in the English localisation.
This new Line object type for Slides appears not to have been introduced into any of the localisations other than English, so the line defaults to display as a black line of width one pixel. Because of the way that you have your displays configured in macOS, this one-pixel black line appears to be grey.
A work-around to make slides display correctly in 8.6.1 in non-English localisations is this:
- open the Inspector;
- select the badly-displaying slide with a single click;
- alter "Slide style:" to "Glissando (straight)" ["Glissando (gerade)"];
- alter "Slide text:" to "Off" ["Aus"];
- then the slide will display as a straight magnetic gliss line with no text.
I hope that helps.
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Sibelius 8.6/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.0.4, Dolet 6.6 for Sibelius, Windows 10 64-bit 16GB. Desktop no-name, Microsoft Surface Book.
I also work with a German version. I noticed the grey slide lines too but I never bothered because on the PDF export file they looked thick and black nonetheless. I also discovered the fix in the Inspector window a couple of days ago, sorry I didn't reply to this thread earlier.