'Re-activate Sibelius problem'

Messages in this thread

Re-activate Sibelius problem - GuidoP, 17 Apr 04:25PM
     Re: Re-activate Sibelius problem - Robin Walker, 17 Apr 05:19PM
     Re: Re-activate Sibelius problem - Cosmin, 19 Apr 02:59PM

Re-activate Sibelius problem
Posted by GuidoP - 17 Apr 04:25PM
Hi,

I had to re-install Windows 10. Now I re-installed Sibelius but I cannot activate it.

I did read that you have to de-activate Sibelius before you can activate it on a new PC.

By re-installing W10 everything is erased on my hard disc so I cannot de-activate Sibelius.

What do I do now?

Greetz,
Guido
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Re: Re-activate Sibelius problem
Posted by Robin Walker - 17 Apr 05:19PM
Contact Avid Registration Support at:
http://avid.force.com/Support/RegistrationCaseCreation

--
Sibelius 8.5.1/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.0.4, Dolet 6.6 for Sibelius, Windows 10 64-bit 16GB. Desktop no-name, Microsoft Surface Book.
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Re: Re-activate Sibelius problem
Posted by Cosmin - 19 Apr 02:59PM
Hi Guido,

Sorry for the delayed reply.
Can we please have your system ID?

Best Regards,
Cosmin
Avid Support

Contact the Sibelius support team:
www.sibelius.com/documents/contact_form.html

KB and other resources:
www.sibelius.com/support
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Messages in this thread

Re-activate Sibelius problem - GuidoP, 17 Apr 04:25PM
     Re: Re-activate Sibelius problem - Robin Walker, 17 Apr 05:19PM
     Re: Re-activate Sibelius problem - Cosmin, 19 Apr 02:59PM