Hello. I am new to the forum but have been using Sibelius 6 for several years with few problems. It worked fine on Windows XP and I used it to write scores and record pieces using Garritan sound libraries (Personal Orchestra 4 and Jazz and Big Band 3). My hard drive died so I now have a fast Windows 10 64 bit computer with a large RAM.
I have loaded the Sibelius 6 update and the Garritan libraries and Sibelius seems to have found them. However, when I load sounds from the libraries, no sound comes out at all. I wondered whether this was about where the Garritan folders were located on my hard drive (should they be in the 64 bit program folder or the 32 bit folder? - I've tried removing and reloading in various combinations, but nothing works).
I am thinking of buying the Sibelius 8 upgrade option but before I fork out, I want to know whether this will sort out the problem. I don't have much money and I also have mental health difficulties which make these technical difficulties even more difficult to sort out. I'm just a hobbiest composer and, not having a real orchestra at my disposal, I'd like to be able to use all this expensive software again without so many headaches! It was one of my few real pleasures.
If anyone can offer advice or help I will be extremely grateful.
With the Garritan libraries, you must not move them around on disk. You must run the proper Garritan installer (not just copy them from another PC), and then leave them where the installer placed them. You will probably need to update the ARIA Player and ARIA Engine after first installation, as the ARIA versions that shipped with the sample libraries are very old.
Sibelius 6 works fine with Garritan libraries on Windows 10 64-bit.
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Sibelius 8.4/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.0.4, Dolet 6.6 for Sibelius, Windows 10 64-bit 16GB. Desktop no-name, Microsoft Surface Book.
I have always installed using the Garritan installer and have updated the Aria engine and player. Unfortuantely, I've done this so many times in an attempt to fix the problem, asking the installer to install the library and Aria components in different folders to see if that would work, that I know longer know where it 'should' go given the opportunity to choose for itself. (The installer now just assumes I want to install it in the last place I tried!)
The Garritan key works to validate/register the libaries and Aria engine/player, and the Sibelius playback settings find the player and the libraries with no apparent problem. Sibelius seems to load the samples, but no sound comes out.
Sibelius 6 installed itself in the 32 bit folder (Program Files (x86)). Should the Aria engine go in the same 32 bit Program File folder? Should Garritan be in the Program Files x86 or in the 64 bit Program Files folder?
Should I be using the 32 bit Aria player or the 64 bit Aria player?
Should I put the [ARIA Player VST_x86.dll] in the Sibelius VST folder, or use the 64 bit one? (Or both?)
I'm getting to the end of my tether a bit. I've been trying to tinker with it for days with no luck.
> Sibelius 6 installed itself in the 32 bit folder (Program Files (x86)).
Correct.
> Should the Aria engine go in the same 32 bit Program File folder?
The ARIA Player contains both 32-bit and 64-bit versions. By default, the ARIA Player installs both versions into:
C:\Program Files\Garritan\ARIA Player\
and there is no need to change this location.
> Should Garritan be in the Program Files x86 or in the 64 bit Program Files folder?
The sample library sound files can go anywhere. By default, they go to:
C:\Program Files\Garritan\(library name)\
> Should I be using the 32 bit Aria player or the 64 bit Aria player?
With Sibelius 6, you can use only the 32-bit VST version of ARIA.
> Should I put the [ARIA Player VST_x86.dll] in the Sibelius VST folder, or use the 64 bit one? (Or both?)
The x86 version of the ARIA VST must go only into:
C:\Program Files (x86)\Sibelius Software\VSTPlugins\
You will have no use for the x64 VST version unless you acquire a 64-bit version of Sibelius.
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Sibelius 8.4/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.0.4, Dolet 6.6 for Sibelius, Windows 10 64-bit 16GB. Desktop no-name, Microsoft Surface Book.
Please attach screen-shots of the following Sibelius dialogue windows, as they are in the state where you are getting no playback from a Garritan library:
1. Playback Devices;
2. Audio Engine Options.
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Sibelius 8.4/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.0.4, Dolet 6.6 for Sibelius, Windows 10 64-bit 16GB. Desktop no-name, Microsoft Surface Book.
Do not use "ARIA Player (Multi)": only use the plain "ARIA Player".
In "Audio Engine Options", what other options are available for the "Interface" setting?
Are your loudspeakers actually plugged in to output "2", as shown selected?
How many staves are present in the score you are attempting to play?
In "Playback Devices", select one of the ARIA rows in the right-hand column, and click "Test": does it play a scale? Then click "Show": does it open the ARIA VST user interface?
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Sibelius 8.4/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.0.4, Dolet 6.6 for Sibelius, Windows 10 64-bit 16GB. Desktop no-name, Microsoft Surface Book.
The speakers are plugged in. The Sibelius startup sounds come through them, as does a piano piece played through Sibelius Sounds Essential.
All I am attempting at the moment is to load decent piano sounds, so all I've done is load a Sibelius sample piece. It works fine through Sibelius Sounds Essential, but not through Aria/Garritan Steinway. Here's a screen shot with the mixer showing the settings:
Testing does not play a scale. Showing does bring up the ARIA/VST interface, but again I can't get any sounds through it even though the Steinway is loaded.
Also, although the mixer in Sibelius shows that it's found the Aria player and the Steinway sounds, and the volume displays movement when the piece is playing, I've just noticed the Master Volume shows not a flicker of action.
Just to update. I have now re-installed everything and this time it works. I've no idea what I've done differently or why it works this time after so many other attempts, but work it does. Enormous relief. Many thanks for your efforts in helping me get there.J
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