Messages in this thread

Sib. 7.5: Sibelius 7.5 in -app Help is returnin... - Kevin Nolan, 11 Aug 08:09PM
     Re: Sib. 7.5: Sibelius 7.5 in -app Help is retu... - Robin Walker, 11 Aug 10:00PM
         Re: Sib. 7.5: Sibelius 7.5 in -app Help is retu... - Mike Lyons, 12 Aug 06:10AM
             Re: Sib. 7.5: Sibelius 7.5 in -app Help is retu... - Kevin Nolan, 21 Aug 02:27PM
                 Re: Sib. 7.5: Sibelius 7.5 in -app Help is retu... - Robert Enns, 21 Aug 03:00PM
                     Re: Sib. 7.5: Sibelius 7.5 in -app Help is retu... - Mike Lyons, 21 Aug 03:56PM
                         Re: Sib. 7.5: Sibelius 7.5 in -app Help is retu... - Robin Walker, 21 Aug 05:02PM

Sib. 7.5: Sibelius 7.5 in -app Help is returning almost nothing to me, ever!
Posted by Kevin Nolan - 11 Aug 08:09PM
HI -

I've noticed, always, that when I enter terms into Sibelius' in-applicaion Help that it essentially recognises no terms that I enter. Overall, for me, it's essentially useless.

Even terms such as "create new bar" or "glissando" return nothing.

I do notice the reference manual available from the help menu to - so presume all help components are actually installed.


I'm not just griping here - it really is bad - and I wonder if there are other help components that I should be installing.


I suspect it just is really bad - and if so and if there are any Sibelius developers reading - could I recommend that this become a priority to fix for future releases.

The net use of the in-application help is very poor, and I usual y resort to Googling what I need, it's that bad.


Will be only to delighted to stand corrected on this if I'm missing some components I can install from somewhere to improve it.

Thanks
Kevin.

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Re: Sib. 7.5: Sibelius 7.5 in -app Help is returning almost nothing to me, ever!
Posted by Robin Walker - 11 Aug 10:00PM
I'm not sure what you are referring to: there is no in-app help in Sibelius.

The search box at the top right "Find in ribbon" is solely for searching for functions on the Ribbon.

--
Sibelius 8.4/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.0.4, Dolet 6.6 for Sibelius, Windows 10 64-bit 16GB. Desktop no-name, Microsoft Surface Book.

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Re: Sib. 7.5: Sibelius 7.5 in -app Help is returning almost nothing to me, ever!
Posted by Mike Lyons - 12 Aug 06:10AM
The "in-app Help" (Press F1 or click the question mark in the purple circle) will bring up a fully searchable pdf user manual.

--
Win 10 Pro, 1.6GHz Intel i7 Quad core, 8GB,7TB 7200rpm HDD, Scarlett 6i6, Sib 6.2,7.5, 8.3 NotePerformer, Miroslav Phil, Harmony Asst, GPO, COMB2, EWQLSO Plat, EWQLSC,
Si me castigare vis, necesse est me intellexisse.

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Re: Sib. 7.5: Sibelius 7.5 in -app Help is returning almost nothing to me, ever!
Posted by Kevin Nolan - 21 Aug 02:27PM (edited 21 Aug 02:32PM)
Sorry for the delay in replying (I was away) and thanks for the pointers. However - the issue I'm referring to is - the search options in Sibelius help have no 'intelligence' at all as typically found on a web browser, for example.

For example - if you type typical phrases such as "insert notes" or "insert harp glissando", all it is doing is searching for words, not phases.

It means that you cannot use Sibelius' search facilities for instruction on typical tasks that a novice like me will need to do. So you've no way of finding out how to do typical things from the manual.

Furthermore, genuinely and not just griping here - a plethora of typical things you'd need to do on a score are just not in the manual - it is genuinely incredibly devoid of instructions on how to do things in Sibelius and only gives basic instructions and very, VERY, isolated definitions.

For example - I have just posted to this forum a question on how to insert Harp Up-Down glissando. There is absolutely no instruction on this in the manual. I have encountered this on literally dozens of occasions when trying to learn the application.

I genuinely think there is a need for a major overhaul of the manual and online help - where AVID / Sibelius could look over this forum, and separately list the top several hundred typical things done on scores over and over again, and offer instruction on them.

In every single instance where I've had to insert anything on a score beyond notes and rests, trawling through the manual invariably leads nowhere, and I have to either Google it or visit this forum. Even tasks such as changing a title, adding new bars, changing time signatures are incredibly cryptic to novices and often hard to find in the manual - and while I fully accept that there's a learning curve in getting to know all applications; I believe Sibelius is particularly bad in all these regards. I'm personally very experienced in both computing and music (but not Sibelius) but genuinely believe Sibelius is poor in this regard; and hope that anyone in Sibelius reading this will take this view point on board.

I don't believe I'm alone in this regard - I sense a reasonable level of frustration on this forum, on the Facebook Sibelius Group I'm a member of, and on Google searchers, with many people finding the Sibelius Manual excellent in some regards, but really very poor on instruction of many ways of using Sibelius that should, in my opinion, be better explained.

I am genuinely not trolling, and am just expressing these thoughts as a person with genuine, repeated frustration - and I do use and read manuals and try many things myself before I ever post to a forum.

I have to say finally - I do find this forum to be fantastic - both regarding other users and indeed Sibelius staff who offer guidance, and am grateful for all help given.

Thanks,
Kevin.

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Re: Sib. 7.5: Sibelius 7.5 in -app Help is returning almost nothing to me, ever!
Posted by Robert Enns - 21 Aug 03:00PM
The search does look at phrases, but if the phrase isn't in the manual it obviously won't be found.
Type in "reset tempo" for instance and it will find that phrase.

--
Rob
Win 10 64 bit, 3.1 GHz, 8 Gigs RAM
Sibelius 7.5, and Sibelius 8.4
Sibelius Sounds 7.1.2, NotePerformer, GPO4, GPO5 Photoscore 8.0.4

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Re: Sib. 7.5: Sibelius 7.5 in -app Help is returning almost nothing to me, ever!
Posted by Mike Lyons - 21 Aug 03:56PM
With all due respect, the fault probably lies in the logic of expecting a simple pdf help document (which is all that the manual is) to act as a tutorial. It was never intended to be that. Much of what you need is in there, you just need to know how to find it. I find the index (pp.747 &ff) is very useful for this.

There are tutorial videos available on the net and from within sibelius (accessible through the Learn tab of the quick start) but whether there are any specific ones for harp notations I do not know as I have never needed to use them.

I also believe there are 'How to' books available and, as you already know, the members of this and other fora who are more than willing to help.

--
Win 10 Pro, 1.6GHz Intel i7 Quad core, 8GB,7TB 7200rpm HDD, Scarlett 6i6, Sib 6.2,7.5, 8.3 NotePerformer, Miroslav Phil, Harmony Asst, GPO, COMB2, EWQLSO Plat, EWQLSC,
Si me castigare vis, necesse est me intellexisse.

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Re: Sib. 7.5: Sibelius 7.5 in -app Help is returning almost nothing to me, ever!
Posted by Robin Walker - 21 Aug 05:02PM
The document supplied with Sibelius is a Reference Manual, not a Tutorial. There are also hands-on tutorials supplied as part of the installation, which maybe you missed?

There are third-party Tutorial books available for Sibelius, such as:
https://www.amazon.co.uk/Sibelius-Music-Notation-Essentials-Learning/dp/1133788823

But the Sibelius Reference that ships with Sibelius is one of the most impressive reference manuals that I have ever seen, being fully hyperlinked throughout: contents, index, and cross-references all linked.

--
Sibelius 8.4/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.0.4, Dolet 6.6 for Sibelius, Windows 10 64-bit 16GB. Desktop no-name, Microsoft Surface Book.

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Messages in this thread

Sib. 7.5: Sibelius 7.5 in -app Help is returnin... - Kevin Nolan, 11 Aug 08:09PM
     Re: Sib. 7.5: Sibelius 7.5 in -app Help is retu... - Robin Walker, 11 Aug 10:00PM
         Re: Sib. 7.5: Sibelius 7.5 in -app Help is retu... - Mike Lyons, 12 Aug 06:10AM
             Re: Sib. 7.5: Sibelius 7.5 in -app Help is retu... - Kevin Nolan, 21 Aug 02:27PM
                 Re: Sib. 7.5: Sibelius 7.5 in -app Help is retu... - Robert Enns, 21 Aug 03:00PM
                     Re: Sib. 7.5: Sibelius 7.5 in -app Help is retu... - Mike Lyons, 21 Aug 03:56PM
                         Re: Sib. 7.5: Sibelius 7.5 in -app Help is retu... - Robin Walker, 21 Aug 05:02PM