Messages in this thread

Not receiving email notifications from Sib Help... - Richard Vitale, 23 Apr 04:01AM
     Re: Not receiving email notifications from Sib ... - Venancio @ Avid, 28 Apr 12:49PM
         Re: Not receiving email notifications from Sib ... - Richard Vitale, 28 Apr 06:47PM

Not receiving email notifications from Sib Help Line
Posted by Richard Vitale - 23 Apr 04:01AM
I've checked both:
Yes, please send all messages via email (to richievitale@nyc.rr.com).
AND
No, I'd prefer to read this group on the web site or via my news client.

and check the box:
"I would like email notification of all replies to this message."
all the time but haven't received notifications for a couple of weeks now.

Any ideas how to fix this would be appreciated.

--
Richie Vitale-Sib 8.0.2 User
iMac 2.8 Ghz Intel Core i5 / 8 GB RAM
richievitale@nyc.rr.com
http://www.youtube.com/user/richievitale

Back to top | All threads
 
Re: Not receiving email notifications from Sib Help Line
Posted by Venancio @ Avid - 28 Apr 12:49PM
Have you checked your spam/junk folder yet Richard?

--
Venancio Jimenez III
Sibelius Support | Sibelius Community
Who Can I Help Today?
vee.jimenez@avid.com

A. Contact Support

by email: http://avid.force.com/Support/RegistrationCaseCreation
by phone: http://www.avid.com/US/Support/Contact/audio-support

B. Other Resources

Support Help, Get Started, Downloads: http://www.avid.com/en/sibelius/learn-and-support
Get Started Fast with Sibelius: http://www.avidblogs.com/get-started-fast-with-sibelius/
Get Started Fast with Sibelius for Educators: https://youtu.be/-ZY7oC0O7eE
How To Video Series: http://avid.force.com/pkb/articles/en_US/how_to/Avid-Customer-Care-How-To-Video-Series
Documentation: http://www.sibelius.com/download/documentation/index.html
Forum: http://www.sibelius.com/forum
Talk to us on Twitter: @AvidSibelius @AvidSupport
Find us on Facebook: https://www.facebook.com/AvidSibelius

Back to top | All threads
 
Re: Not receiving email notifications from Sib Help Line
Posted by Richard Vitale - 28 Apr 06:47PM
Yes Vee, not a lot there anyway. About 3 spams a day. Thx . . . .

--
Richie Vitale-Sib 8.0.2 User
iMac 2.8 Ghz Intel Core i5 / 8 GB RAM
richievitale@nyc.rr.com
http://www.youtube.com/user/richievitale

Back to top | All threads
 

Quick reply

To add a reply to the end of this thread, type it below, then click Reply.

(.sib, .png and .jpg only)

Messages in this thread

Not receiving email notifications from Sib Help... - Richard Vitale, 23 Apr 04:01AM
     Re: Not receiving email notifications from Sib ... - Venancio @ Avid, 28 Apr 12:49PM
         Re: Not receiving email notifications from Sib ... - Richard Vitale, 28 Apr 06:47PM