'Sib. 7.5: Re-download 7.5'

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Sib. 7.5: Re-download 7.5 - Jamie Wesley, 20 Apr 09:23AM
     Re: Sib. 7.5: Re-download 7.5 - Venancio @ Avid, 25 Apr 09:46PM

Sib. 7.5: Re-download 7.5
Posted by Jamie Wesley - 20 Apr 09:23AM
My mac recently crashed and the disk needed to be reformatted. I no longer have Sibelius 7.5 on the mac, though I still have my system ID and activation ID.

Is there anywhere that I can download Sibelius 7.5 rather than 8?

My mac has no disk drive so I can't use the disks that came with the original purchase.

With Avid's support system, I can't ask any questions or request a download link which is rather infuriating!
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Re: Sib. 7.5: Re-download 7.5
Posted by Venancio @ Avid - 25 Apr 09:46PM
Hi Jamie,

Sorry for letting you down.

Here's the link for installation / registration / activation support: http://avid.force.com/Support/RegistrationCaseCreation

I've already submitted a web case for you (Case # 02948389) and one of our tech specialists will write you an email to help you re-install Sibelius 7.5

We look forward to getting you sorted.

Best regards,
Vee

--
Venancio Jimenez III
Sibelius Support | Sibelius Community
Who Can I Help Today?
vee.jimenez@avid.com

A. Contact Support

by email: http://avid.force.com/Support/RegistrationCaseCreation
by phone: http://www.avid.com/US/Support/Contact/audio-support

B. Other Resources

Support Help, Get Started, Downloads: http://www.avid.com/en/sibelius/learn-and-support
Get Started Fast with Sibelius: http://www.avidblogs.com/get-started-fast-with-sibelius/
Get Started Fast with Sibelius for Educators: https://youtu.be/-ZY7oC0O7eE
How To Video Series: http://avid.force.com/pkb/articles/en_US/how_to/Avid-Customer-Care-How-To-Video-Series
Documentation: http://www.sibelius.com/download/documentation/index.html
Forum: http://www.sibelius.com/forum
Talk to us on Twitter: @AvidSibelius @AvidSupport
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Messages in this thread

Sib. 7.5: Re-download 7.5 - Jamie Wesley, 20 Apr 09:23AM
     Re: Sib. 7.5: Re-download 7.5 - Venancio @ Avid, 25 Apr 09:46PM