Messages in this thread

Sib. 7.5: HELP - no sound! - infoseeker, 15 Jul 12:57AM
     Re: Sib. 7.5: HELP - no sound! - Mike Lyons, 15 Jul 07:40AM
         Re: Sib. 7.5: HELP - no sound! - Laurence Payne, 15 Jul 08:41AM
             Re: Sib. 7.5: HELP - no sound! - Robin Walker, 15 Jul 01:22PM
                 Re: Sib. 7.5: HELP - no sound! - bflatblues, 24 Jul 03:58PM
                     Re: Sib. 7.5: HELP - no sound! - infoseeker, 24 Jul 07:17PM

Sib. 7.5: HELP - no sound!
Posted by infoseeker - 15 Jul 12:57AM
I was working on a score and clicked on the Play button and suddenly there was no sound! The only thing I had done beforehand was to modify the note values in a clarinet part. Now nothing plays. WHAT DID I DO??

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Sibelius 7.1.3 Windows 7 Ultimate 64 bit SP1 Intel Celeron E3300@2.5 GHz, 8GB Dual Channel DDR2@400 MHz, ASUS Tek Computer INC P5G4IT-MLX (LGA7751)488GB Samsung HD502 HJ ATA Device (IDE), Creative X-Fi Audio Processor (WDM)(Realtek High Definition Audio Processor), TSST Corp CDDVDW SH-5223C ATA Device

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Re: Sib. 7.5: HELP - no sound!
Posted by Mike Lyons - 15 Jul 07:40AM
Lacking psychic powers or telepathy, we can do nothing without more information and a copy of the file concerned.

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1.6GHz Intel i7 Quad core, Win 7 Pro (x64), 8GB, 7TB HDD, Scarlett 6i6, Sib 6.2, 7.1.3, 7.5 EWQLSO Plat, Miroslav Phil, NotePerformer, Harmony Asst, EWQLSC, GPO, COMB2
Si me castigare vis, necesse est me intellexisse.

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Re: Sib. 7.5: HELP - no sound!
Posted by Laurence Payne - 15 Jul 08:41AM (edited 15 Jul 08:44AM)

https://www.youtube.com/watch?v=t2F1rFmyQmY

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Re: Sib. 7.5: HELP - no sound!
Posted by Robin Walker - 15 Jul 01:22PM
If you are running Sibelius 7.5, have you installed the Bass Clarinet patch?
http://avid.force.com/pkb/articles/en_US/troubleshooting/Unable-to-play-back-some-scores-in-Sibelius-7-5-problem-with-Bass-Clarinet-patch

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Sibelius 8/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.0.3, Dolet 6.4 for Sibelius, Windows 7 32-bit SP1 4GB, Windows 8.1 64-bit 16GB.

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Re: Sib. 7.5: HELP - no sound!
Posted by bflatblues - 24 Jul 03:58PM
I just had this problem and wanted let you know that my search of the forums brought me here. This solved my problem and I wanted tto say thanks.

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Re: Sib. 7.5: HELP - no sound!
Posted by infoseeker - 24 Jul 07:17PM
I posted the original cry for help. I solved my problem by getting out of Sibelius, turning off the PC and then restarting. But after reading the answers to the thread, I immediately downloaded and installed the Bass Clarinet patch. I hope that will prevent any future problems.

I do apologize for not including any sample. I use this Help area so seldom that I forget to attach a copy of the file I'm asking about. I shall try to remember in the future.

Thanks for all the comments.


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Sibelius 7.1.3 Windows 7 Ultimate 64 bit SP1 Intel Celeron E3300@2.5 GHz, 8GB Dual Channel DDR2@400 MHz, ASUS Tek Computer INC P5G4IT-MLX (LGA7751)488GB Samsung HD502 HJ ATA Device (IDE), Creative X-Fi Audio Processor (WDM)(Realtek High Definition Audio Processor), TSST Corp CDDVDW SH-5223C ATA Device

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Messages in this thread

Sib. 7.5: HELP - no sound! - infoseeker, 15 Jul 12:57AM
     Re: Sib. 7.5: HELP - no sound! - Mike Lyons, 15 Jul 07:40AM
         Re: Sib. 7.5: HELP - no sound! - Laurence Payne, 15 Jul 08:41AM
             Re: Sib. 7.5: HELP - no sound! - Robin Walker, 15 Jul 01:22PM
                 Re: Sib. 7.5: HELP - no sound! - bflatblues, 24 Jul 03:58PM
                     Re: Sib. 7.5: HELP - no sound! - infoseeker, 24 Jul 07:17PM