'Sib. 7.5: Registration Error'

Messages in this thread

Sib. 7.5: Registration Error - John Wales, 01 Jul 12:19AM
     Re: Sib. 7.5: Registration Error - Robin Walker, 01 Jul 07:36AM
         Re: Sib. 7.5: Registration Error - Venancio @ Avid, 01 Jul 04:42PM
             Re: Sib. 7.5: Registration Error - John Wales, 01 Jul 04:46PM

Sib. 7.5: Registration Error
Posted by John Wales - 01 Jul 12:19AM
I keep receiving this error every time I start Sibelius and I have to keep reactivating it. IS there a way to fix this?



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www.spotlightmusic.org
Intel i7 with a Soundblaster XI-FI audio card 12gigs of RAM
Intel Macbook Standard setup-2gigs of RAM
Attachment SibError.jpg (32K)
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Re: Sib. 7.5: Registration Error
Posted by Robin Walker - 01 Jul 07:36AM
Have you deleted the specific "Sibelius" folder as requested in the message?

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Sibelius 8/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.0.3, Dolet 6.4 for Sibelius, Windows 7 32-bit SP1 4GB, Windows 8.1 64-bit 16GB.
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Re: Sib. 7.5: Registration Error
Posted by Venancio @ Avid - 01 Jul 04:42PM
Hi John,

Has your issue been resolved yet? Sent you an e-mail as well.

Vee

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Venancio Jimenez | Sibelius Support
vee.jimenez@avid.com

Contact the Sibelius support team --
By email: www.sibelius.com/documents/contact_form.html
By phone: http://www.sibelius.com/helpcenter/contact.html

KB and other resources:
www.sibelius.com/support
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Re: Sib. 7.5: Registration Error
Posted by John Wales - 01 Jul 04:46PM
It happened every time I opened the software even after following the directions on the error message.
I upgraded to 8 last night and that seems to have fixed the issue.


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www.spotlightmusic.org
Intel i7 with a Soundblaster XI-FI audio card 12gigs of RAM
Intel Macbook Standard setup-2gigs of RAM
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Messages in this thread

Sib. 7.5: Registration Error - John Wales, 01 Jul 12:19AM
     Re: Sib. 7.5: Registration Error - Robin Walker, 01 Jul 07:36AM
         Re: Sib. 7.5: Registration Error - Venancio @ Avid, 01 Jul 04:42PM
             Re: Sib. 7.5: Registration Error - John Wales, 01 Jul 04:46PM