Messages in this thread

Sib. 8.0: Sibelius 8 bugs - Peter Roos, 20 Jun 09:29PM
     Re: Sib. 7.5: Sibelius 8 bugs - Robin Walker, 20 Jun 09:57PM
         Re: Sib. 7.5: Sibelius 8 bugs - Uwe Mahnken, 21 Jun 04:13PM
             Re: Sib. 7.5: Sibelius 8 bugs - Ralph L. Bowers Jr., 21 Jun 04:48PM
                 Re: Sib. 7.5: Sibelius 8 bugs - Venancio @ Avid, 22 Jun 05:18PM
     Re: Sib. 7.5: Sibelius 8 bugs - Venancio @ Avid, 15 Jul 09:19PM
         Re: Sib. 7.5: Sibelius 8 bugs - Venancio @ Avid, 16 Jul 07:15PM
             Re: Sib. 7.5: Sibelius 8 bugs - Jim Williams, 18 Jul 06:46PM
                 Re: Sib. 7.5: Sibelius 8 bugs - Venancio @ Avid, 18 Jul 07:24PM
                     Re: Sib. 7.5: Sibelius 8 bugs - Robin Walker, 18 Jul 07:43PM
                         Re: Sib. 7.5: Sibelius 8 bugs - Ralph L. Bowers Jr., 19 Jul 08:17PM
                             Re: Sib. 7.5: Sibelius 8 bugs - thesooze, 11 Sep 05:05AM
                                 Re: Sib. 7.5: Sibelius 8 bugs - Laurence Payne, 11 Sep 09:43AM
     Re: Sib. 8.0: Sibelius 8 bugs - Tim Berens, 20 Oct 03:26PM
         Re: Sib. 8.0: Sibelius 8 bugs - vardnumiar, 08 Dec 04:03PM
             Re: Sib. 8.0: Sibelius 8 bugs - Joe @ Sibelius, 08 Dec 04:36PM
                 Re: Sib. 8.0: Sibelius 8 bugs - Joe @ Sibelius, 09 Dec 02:13PM
                     Re: Sib. 8.0: Sibelius 8 bugs - Heikki M Malmberg, 09 Dec 03:34PM
                         Re: Sib. 8.0: Sibelius 8 bugs - Michael Lawson, 13 Dec 07:23PM
                             Re: Sib. 8.0: Sibelius 8 bugs - Venancio @ Avid, 14 Dec 04:53PM
                             Re: Sib. 8.0: Sibelius 8 bugs - Joe @ Sibelius, 14 Dec 04:55PM
                         Re: Sib. 8.0: Sibelius 8 bugs - Joe @ Sibelius, 14 Dec 04:51PM
                             Re: Sib. 8.0: Sibelius 8 bugs - GMaillard, 24 Dec 11:22PM
                                 Re: Sib. 8.0: Sibelius 8 bugs - David O'Rourke, 06 Jan 04:14PM
                                     Re: Sib. 8.0: Sibelius 8 bugs - Laurence Payne, 06 Jan 04:28PM
                                         Re: Sib. 8.0: Sibelius 8 bugs - David O'Rourke, 06 Jan 04:54PM

Sib. 8.0: Sibelius 8 bugs
Posted by Peter Roos - 20 Jun 09:29PM (edited 16 Jul 06:58PM)
Maybe we should have a separate thread to report bugs that are specific to the new Sibelius 8 (disregarding the list of known bugs from previous versions for now; Sam and Joe are probably well aware of those).

I'll kick it off and then others can add.

In the Quick Start menu, the videos still refer to Sibelius 7 (with the familiar soothing voice of Daniel ;-)).

And unless I'm mistaken, the Reference Guide still refers to 7.5.1 as well; at least there's nothing about entering notes with a pen on the Surface Pro, or about making annotations in the score. By contrast, the "What's New" button right bottom does mention the new features.

Then, the forum layout should be amended so you can choose "8" from the drop down menu. (yeah, it's a bit of a nitpick but still).

--
Peter Roos
www.summeroflovemusic.com
IMDb: www.imdb.com/name/nm2039241

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Re: Sib. 7.5: Sibelius 8 bugs
Posted by Robin Walker - 20 Jun 09:57PM
> the Reference Guide still refers to 7.5.1 as well; at least there's nothing about entering notes with a pen
> on the Surface Pro, or about making annotations in the score.

The new Annotations are covered in section 10.1 of the Sibelius Reference, on page 715.

--
Sibelius 8/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.0.3, Dolet 6.4 for Sibelius, Windows 7 32-bit SP1 4GB, Windows 8.1 64-bit 16GB.

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Re: Sib. 7.5: Sibelius 8 bugs
Posted by Uwe Mahnken - 21 Jun 04:13PM
> The new Annotations are covered in section 10.1 of the Sibelius Reference, on page 715.

Oh, how interesting! In the german reference this chapter is missing. Also in Sibelius 8 annotations aren't translated to german language. It seems that Sibelius 8 is a quick and dirty release.

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Re: Sib. 7.5: Sibelius 8 bugs
Posted by Ralph L. Bowers Jr. - 21 Jun 04:48PM
> > The new Annotations are covered in section 10.1 of the Sibelius Reference, on page 715.
>
> Oh, how interesting! In the german reference this chapter is missing. Also in Sibelius 8 annotations aren't translated to german language. It seems that Sibelius 8 is a quick and dirty release.

Not so quick but dirty (as in limited usefulness to most users) release is on the nose.


--
Sibelius 6.2, 7.1.3, 7.5.1, Bob Zawalich plugins, NotePerformer 1.4.2c, dolet 6.4 (update 10-3-2014)

Finale 2010b,2011b,2012c, 2014d, TGTools pro, Patterson plugins, JW Plugins, GPO4, World Instruments
MuseScore 2 (seeing what's out there)
ProTools 9.5, Reaper
Notion 4, Notion 5 (bought but not installed), Progression, Progression 2, Progression 3

Windows XP Pro (32 bit); 2@ 7 Pro (64bit); 8.1 Pro (64 bit)/ 4-16GB Ram across four PC's

Pencil & Paper

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Re: Sib. 7.5: Sibelius 8 bugs
Posted by Venancio @ Avid - 22 Jun 05:18PM
Hi Peter,

Thank you for starting this. Wish we have a more organized forum with categories and all. But it'll happen soon :)

Will forward this thread's link to the team.

Vee

--
Venancio Jimenez | Sibelius Support
vee.jimenez@avid.com

Contact the Sibelius support team:
http://www.sibelius.com/helpcenter/contact.html
www.sibelius.com/documents/contact_form.html

KB and other resources:
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Re: Sib. 7.5: Sibelius 8 bugs
Posted by Venancio @ Avid - 15 Jul 09:19PM (edited 18 Jul 07:25PM)
Hi Peter,

Could you check if you now have this version of the reference guide?

https://www.dropbox.com/s/0a15ch0c7pkoxhl/Sibelius%20Reference.pdf?dl=0

Thanks,

Vee


> Maybe we should have a separate thread to report bugs that are specific to the new Sibelius 8 (disregarding the list of known bugs from previous versions for now; Sam and Joe are probably well aware of those).
>
> I'll kick it off and then others can add.
>
> In the Quick Start menu, the videos still refer to Sibelius 7 (with the familiar soothing voice of Daniel ;-)).
>
> And unless I'm mistaken, the Reference Guide still refers to 7.5.1 as well; at least there's nothing about entering notes with a pen on the Surface Pro, or about making annotations in the score. By contrast, the "What's New" button right bottom does mention the new features.
>
> Then, the forum layout should be amended so you can choose "8" from the drop down menu. (yeah, it's a bit of a nitpick but still).
>
> --
> Peter Roos
> www.summeroflovemusic.com
> IMDb: www.imdb.com/name/nm2039241


--
Venancio Jimenez
Sibelius Support | Sibelius Community
vee.jimenez@avid.com

Contact the Sibelius support team --
By email: www.sibelius.com/documents/contact_form.html
By phone: http://www.sibelius.com/helpcenter/contact.html

KB and other resources:
www.sibelius.com/support

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Re: Sib. 7.5: Sibelius 8 bugs
Posted by Venancio @ Avid - 16 Jul 07:15PM
Community members with the same concern:

http://www.sibelius.com/cgi-bin/helpcenter/chat/chat.pl?com=thread&start=679997&groupid=3&

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Re: Sib. 7.5: Sibelius 8 bugs
Posted by Jim Williams - 18 Jul 06:46PM (edited 18 Jul 06:48PM)
https://www.dropbox.com/s/fw59wmo35c8ue1e/Sibelius%20Reference.pdf?dl=0

this link gives me a 404.



--
Jim Williams
N9EJR
Sib 6,7.5,8 all Garritan Libraries
NotePerformer 1.5
Win 8.1, core i7, 16 gB RAM
Besson Prestige 2051 and Yamaha 321 Euphoniums
Yamaha 621 Baritone, Blue pBone

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Re: Sib. 7.5: Sibelius 8 bugs
Posted by Venancio @ Avid - 18 Jul 07:24PM
Hi Jim,

Try this: https://www.dropbox.com/s/0a15ch0c7pkoxhl/Sibelius%20Reference.pdf?dl=0

> https://www.dropbox.com/s/fw59wmo35c8ue1e/Sibelius%20Reference.pdf?dl=0
>
> this link gives me a 404.
>
>
>
> --
> Jim Williams
> N9EJR
> Sib 6,7.5,8 all Garritan Libraries
> NotePerformer 1.5
> Win 8.1, core i7, 16 gB RAM
> Besson Prestige 2051 and Yamaha 321 Euphoniums
> Yamaha 621 Baritone, Blue pBone


--
Venancio Jimenez
Sibelius Support | Sibelius Community
vee.jimenez@avid.com

Contact the Sibelius support team --
By email: www.sibelius.com/documents/contact_form.html
By phone: http://www.sibelius.com/helpcenter/contact.html

Knowledge Base, Downloads, Documentation, etc:
http://www.avid.com/US/products/sibelius#Support

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Re: Sib. 7.5: Sibelius 8 bugs
Posted by Robin Walker - 18 Jul 07:43PM
Jim (or anyone else),

The Sibelius Reference for the new Sibelius (8.0.0) in English is already on your PC at:

C:\ProgramData\Avid\Sibelius\Resources\en.lproj\Sibelius Help\Sibelius Reference.pdf

You don't need to download another copy.

Languages other than English have only the 7.5 version of the Reference.

--
Sibelius 8/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.0.3, Dolet 6.4 for Sibelius, Windows 7 32-bit SP1 4GB, Windows 8.1 64-bit 16GB.

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Re: Sib. 7.5: Sibelius 8 bugs
Posted by Ralph L. Bowers Jr. - 19 Jul 08:17PM
Can anyone else confirm that there is a change in behaviour in creating cutaway scores from 7.51 to 8 under windows?

--
Sibelius 6.2, 7.1.3, 7.5.1, 8.0, Bob Zawalich plugins, NotePerformer 1.5.0, dolet 6.4 (update 10-3-2014). PhotoScore 6-8 Ultimate

Finale 2010b,2011b,2012c, 2014d, TGTools pro, Patterson plugins, JW Plugins, GPO4, World Instruments. SmartScore X Pro, SmartScore X2 Pro

MuseScore 2 (seeing what's out there)
ProTools 9.5, Reaper
Notion 4, Notion 5 (bought but not installed), Progression, Progression 2, Progression 3
Windows XP Pro (32 bit); 2@ 7 Pro (64 bit); 8.1 Pro (64 bit)/ 4-16GB Ram across four PC's
Pencil & Paper
BMus MM (Musicology)

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Re: Sib. 7.5: Sibelius 8 bugs
Posted by thesooze - 11 Sep 05:05AM
One huge bug for me is the inability to select multiple notes/lyrics/texts by dragging over multiple objects. Won't highlight them or anything.

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Re: Sib. 7.5: Sibelius 8 bugs
Posted by Laurence Payne - 11 Sep 09:43AM
This is called Marquee Selection, and seems to be the most prominent bug in Sibelius 8. Presumably it got broken when the touchscreen stuff was bolted on.

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Re: Sib. 8.0: Sibelius 8 bugs
Posted by Tim Berens - 20 Oct 03:26PM
>(disregarding the list of known bugs from previous versions for now)

This statement makes me very sad, and it underscores the fundamental reason why I reject the subscription model. If Avid would regularly address known problems as soon as they are identified, I would gladly pay a subscription fee.

How does the arithmetic work? Is pursuing new customers with new features really more profitable than satisfying existing customers and charging a subscription fee for their regular satisfaction?

Tim Berens
http://timberens.com

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Re: Sib. 8.0: Sibelius 8 bugs
Posted by vardnumiar - 08 Dec 04:03PM
I have problems with the new Sibelius 8.01 version, which always crashes when ending a session (system Mac 10.11.1), the older Sibelius 7.5 version is absolutely stable in the same environment. Actually I can't work with the new Sibelius version!

Second problem is that Avid Scorch, which is a brilliant solution for the use of my sibelius partitions on my iPad, crashes from the moment that I started to use iOS 9. Scorch crashes, when I try to switch to a different app and go back to Scorch. It seems to me, that the new multitasking option of iOS 9 is not supported. It would be an excellent idea, to fix these bugs!

Raimund Hagemann

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Re: Sib. 8.0: Sibelius 8 bugs
Posted by Joe @ Sibelius - 08 Dec 04:36PM
Hi Raimund,

We're aware of the crash on quit on El Capitan. We'll have a fix in a future update.

I'll e-mail you re. Scorch to get your crash logs, rather than divert this Sibelius 8.x thread.

Joe
--
Joe Pearson | Product Designer | Sibelius
www.sibelius.com, @joeapearson, joe.pearson@avid.com

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Re: Sib. 8.0: Sibelius 8 bugs
Posted by Joe @ Sibelius - 09 Dec 02:13PM
Hi all,

As of OS X 10.11.2, it looks like the two main issues with Sibelius on El Capitan are fixed:

* Crash on quit
* Some dialogs appearing out of proportion

Best wishes,

Joe

--
Joe Pearson | Product Designer | Sibelius
www.sibelius.com, @joeapearson, joe.pearson@avid.com

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Re: Sib. 8.0: Sibelius 8 bugs
Posted by Heikki M Malmberg - 09 Dec 03:34PM (edited 11 Dec 09:09AM)
Joe, Is this for both Sibelius 7.5 and 8?

And I have the same problems as Vardnumiar with Scorch on iPad. Will there be any updates to that? It's been ages since the last update.
--
Heikki Malmberg
Sibelius 7.5.1
iMac 2,5GHz i5, 12Gb RAM, Yosemite 10.10.5
MacBook Pro 2,4GHz i5, 8Gb RAM, Yosemite 10.10.5

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Re: Sib. 8.0: Sibelius 8 bugs
Posted by Michael Lawson - 13 Dec 07:23PM
My Sibelius 8.01 upgrade works fine for a while then stops responding to keyboard or keypad commands on Mac Yosemite. If I reboot the program it works again, but I don't want to have to do this every ten minutes. Has anyone else had the same problem? And is there a solution?

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Re: Sib. 8.0: Sibelius 8 bugs
Posted by Venancio @ Avid - 14 Dec 04:53PM
> My Sibelius 8.01 upgrade works fine for a while then stops responding to keyboard or keypad commands on Mac Yosemite. If I reboot the program it works again, but I don't want to have to do this every ten minutes. Has anyone else had the same problem? And is there a solution?
>

Hi Michael,

We've created a web case for you (Case
02855906) and assigned a tech to help out~

Regards,

Vee

--
Venancio Jimenez III
Sibelius Support | Sibelius Community
vee.jimenez@avid.com

A. Contact Support

by email: http://avid.force.com/Support/RegistrationCaseCreation
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B. Other Resources

Support Help, Get Started, Downloads: http://www.avid.com/US/products/sibelius (Support Tab)
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Re: Sib. 8.0: Sibelius 8 bugs
Posted by Joe @ Sibelius - 14 Dec 04:55PM
Hi Michael,

I've not personally heard this issue reported before.

Does Sibelius completely hang or is it otherwise responsive (to mouse input for example)? Do you have to force quit it?

A spindump might contain useful data. Here's how to get one:

1. Launch Sibelius, work with it until it becomes unresponsive.
2. Open Activity Monitor from /Applications/Utilities
3. From the CPU tab, Select Sibelius.
4. Click the cog icon in the top left, and select `Run spindump`
5. Wait for the spindump to complete
6. Click the save button to save the file

Send me the file in an e-mail, and I'll ask one of our developers to take a look at it.

Best wishes,

Joe

--
Joe Pearson | Product Designer | Sibelius
www.sibelius.com, @joeapearson, joe.pearson@avid.com

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Re: Sib. 8.0: Sibelius 8 bugs
Posted by Joe @ Sibelius - 14 Dec 04:51PM
Hi Heikki,

It does appear that the crashing issue is also fixed for Sibelius 7.5.

We're looking into the Scorch issues that you've mentioned too.

Best wishes,

Joe

--
Joe Pearson | Product Designer | Sibelius
www.sibelius.com, @joeapearson, joe.pearson@avid.com

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Re: Sib. 8.0: Sibelius 8 bugs
Posted by GMaillard - 24 Dec 11:22PM
Hello,

I am on Sibelius 8.0.1 (which I didn't know I had downloaded) and there is a crippling glitch consisting in an unwanted and erratic rewind during the playback of all my scores (from lead sheet to big band arrangements). Even when it is not playing back, it always rewinds if I press the fast forward shortcut.

I am attaching a lead sheet to check if the problem is within my files.

Has anyone had/fixed this problem before?

Thank you
Attachment Heaven Lead Sheet.sib (170K)

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Re: Sib. 8.0: Sibelius 8 bugs
Posted by David O'Rourke - 06 Jan 04:14PM
Not sure if I inadvertently changed a setting but tied notes across a carline are being sounded rather than held.

David

--
David O'Rourke
iMac 2.93 GHz Intel Core i7, 8GB 1333 MHz DDR3
MacBook Pro, 2.2 Ghz Intel Core Duo, 2 GB 10.6.2

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Re: Sib. 8.0: Sibelius 8 bugs
Posted by Laurence Payne - 06 Jan 04:28PM
> Not sure if I inadvertently changed a setting but tied notes across a carline are being sounded rather than held.
>

This is typically a confusion between ties and slurs. If this doesn't help, please attach a sib file illustrating the problem.

--
FAQ www.laurencepayne.co.uk/sibelius.html
If you want help with a score, attach the sib file!

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Re: Sib. 8.0: Sibelius 8 bugs
Posted by David O'Rourke - 06 Jan 04:54PM
Definitely using ties. I can't attach this particular file here but will try later to reproduce the problem in a new file.

Thanks,

David

--
David O'Rourke
iMac 2.93 GHz Intel Core i7, 8GB 1333 MHz DDR3
MacBook Pro, 2.2 Ghz Intel Core Duo, 2 GB 10.6.2

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Messages in this thread

Sib. 8.0: Sibelius 8 bugs - Peter Roos, 20 Jun 09:29PM
     Re: Sib. 7.5: Sibelius 8 bugs - Robin Walker, 20 Jun 09:57PM
         Re: Sib. 7.5: Sibelius 8 bugs - Uwe Mahnken, 21 Jun 04:13PM
             Re: Sib. 7.5: Sibelius 8 bugs - Ralph L. Bowers Jr., 21 Jun 04:48PM
                 Re: Sib. 7.5: Sibelius 8 bugs - Venancio @ Avid, 22 Jun 05:18PM
     Re: Sib. 7.5: Sibelius 8 bugs - Venancio @ Avid, 15 Jul 09:19PM
         Re: Sib. 7.5: Sibelius 8 bugs - Venancio @ Avid, 16 Jul 07:15PM
             Re: Sib. 7.5: Sibelius 8 bugs - Jim Williams, 18 Jul 06:46PM
                 Re: Sib. 7.5: Sibelius 8 bugs - Venancio @ Avid, 18 Jul 07:24PM
                     Re: Sib. 7.5: Sibelius 8 bugs - Robin Walker, 18 Jul 07:43PM
                         Re: Sib. 7.5: Sibelius 8 bugs - Ralph L. Bowers Jr., 19 Jul 08:17PM
                             Re: Sib. 7.5: Sibelius 8 bugs - thesooze, 11 Sep 05:05AM
                                 Re: Sib. 7.5: Sibelius 8 bugs - Laurence Payne, 11 Sep 09:43AM
     Re: Sib. 8.0: Sibelius 8 bugs - Tim Berens, 20 Oct 03:26PM
         Re: Sib. 8.0: Sibelius 8 bugs - vardnumiar, 08 Dec 04:03PM
             Re: Sib. 8.0: Sibelius 8 bugs - Joe @ Sibelius, 08 Dec 04:36PM
                 Re: Sib. 8.0: Sibelius 8 bugs - Joe @ Sibelius, 09 Dec 02:13PM
                     Re: Sib. 8.0: Sibelius 8 bugs - Heikki M Malmberg, 09 Dec 03:34PM
                         Re: Sib. 8.0: Sibelius 8 bugs - Michael Lawson, 13 Dec 07:23PM
                             Re: Sib. 8.0: Sibelius 8 bugs - Venancio @ Avid, 14 Dec 04:53PM
                             Re: Sib. 8.0: Sibelius 8 bugs - Joe @ Sibelius, 14 Dec 04:55PM
                         Re: Sib. 8.0: Sibelius 8 bugs - Joe @ Sibelius, 14 Dec 04:51PM
                             Re: Sib. 8.0: Sibelius 8 bugs - GMaillard, 24 Dec 11:22PM
                                 Re: Sib. 8.0: Sibelius 8 bugs - David O'Rourke, 06 Jan 04:14PM
                                     Re: Sib. 8.0: Sibelius 8 bugs - Laurence Payne, 06 Jan 04:28PM
                                         Re: Sib. 8.0: Sibelius 8 bugs - David O'Rourke, 06 Jan 04:54PM