Messages in this thread

Sib. 7.1.3: No Sound! - Art Resnick, 27 Feb 12:26AM
     Re: Sib. 7.1.3: No Sound! - Bob Morabito, 27 Feb 12:34AM
         Re: Sib. 7.1.3: No Sound! - Art Resnick, 27 Feb 02:37AM
             Re: Sib. 7.1.3: No Sound! - Mike Lyons, 27 Feb 07:23AM
                 Re: Sib. 7.1.3: No Sound! - Robin Walker, 27 Feb 10:04AM
                     - lj, 28 Feb 12:29AM
                         Re: Sib. 7.1.3: No Sound! - Art Resnick, 28 Feb 01:41AM
                             Re: Sib. 7.1.3: No Sound! - Art Resnick, 28 Feb 02:00AM

Sib. 7.1.3: No Sound!
Posted by Art Resnick - 27 Feb 12:26AM
Forgive me for this repeat but I wasn't sure anyone would read the post at the end of the NotePerformer messages.

Does anyone else have this problem:
first I downloaded 1.4.1, installed it, loaded Sibelius and found that I have no playback sound. Then I tried Sib 7 sounds, and it didn't work either. In fact the only sound configuration that would play back
was general midi (yech). It is not my sound card etc as I went online and had no problem playing mp3s etc.
Then I got the 1.4.2 update but after install nothing new happened.
I hope someone has some idea of what's going on with my program.

--
Art Resnick
gOOsewOrksstudiO.com
Windows 7,3.4Ghz, 16Gb,NotePerformer,MA 2496

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Re: Sib. 7.1.3: No Sound!
Posted by Bob Morabito - 27 Feb 12:34AM
Maybe try restarting your computer?

Thanks Bob



--
Bob Morabito
Sib 5.2.5, 6.2, 7.1.3. 7.5.1
Mac OS 10.9.5 iMac 32GB RAM, 1 TB SSD

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Re: Sib. 7.1.3: No Sound!
Posted by Art Resnick - 27 Feb 02:37AM
Unfortunately I've already tried that without results Bob.

--
Art Resnick
gOOsewOrksstudiO.com
Windows 7,3.4Ghz, 16Gb,NotePerformer,MA 2496

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Re: Sib. 7.1.3: No Sound!
Posted by Mike Lyons - 27 Feb 07:23AM
I have Win 7 x64 (I assume you have this as you have 16GB RAM. I have had no issues at all with either update. Have you checked there's nothing else using your sound device? Does the start-up music play? (If you have turned it off, try it back on to see if it plays.) Have you tried going back to the 1.2.1 version to see if that restores your sound? At least that way you can definitely blame the 1.4.1/2 updates. At that point you could ask Arne for help. He's very responsive and won't be getting much sleep at the moment ;-)

--
1.6GHz Intel i7 Quad core, Win 7 Pro (x64), 8GB, 7TB HDD, Scarlett 6i6, Sib 6.2, 7.1.3, 7.5 EWQLSO Plat, Miroslav Phil, NotePerformer, Harmony Asst, EWQLSC, GPO, COMB2
Si me castigare vis, necesse est me intellexisse.

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Re: Sib. 7.1.3: No Sound!
Posted by Robin Walker - 27 Feb 10:04AM
Please attach a screen-shot of the Sibelius dialogue window "Audio Engine Options".

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1 4GB, Windows 8.1 64-bit 16GB.

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Posted by lj - 28 Feb 12:29AM (edited 28 Feb 01:50AM)
Attachment Screen Shot 2015-02-27 at 7.31.22 PM.png (58K)

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Re: Sib. 7.1.3: No Sound!
Posted by Art Resnick - 28 Feb 01:41AM
to: iojoproductions24: As I said in my original help request I tried every config and only the gen midi plays.

--
Art Resnick
gOOsewOrksstudiO.com
Windows 7,3.4Ghz, 16Gb,NotePerformer,MA 2496

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Re: Sib. 7.1.3: No Sound!
Posted by Art Resnick - 28 Feb 02:00AM
Thanks everyone for the input. I finally found the problem. The interface somehow switched from my Bose speakers to a different interface causing the disconnect. I put it back on Bose speakers and it works again. TG

--
Art Resnick
gOOsewOrksstudiO.com
Windows 7,3.4Ghz, 16Gb,NotePerformer,MA 2496

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Messages in this thread

Sib. 7.1.3: No Sound! - Art Resnick, 27 Feb 12:26AM
     Re: Sib. 7.1.3: No Sound! - Bob Morabito, 27 Feb 12:34AM
         Re: Sib. 7.1.3: No Sound! - Art Resnick, 27 Feb 02:37AM
             Re: Sib. 7.1.3: No Sound! - Mike Lyons, 27 Feb 07:23AM
                 Re: Sib. 7.1.3: No Sound! - Robin Walker, 27 Feb 10:04AM
                     - lj, 28 Feb 12:29AM
                         Re: Sib. 7.1.3: No Sound! - Art Resnick, 28 Feb 01:41AM
                             Re: Sib. 7.1.3: No Sound! - Art Resnick, 28 Feb 02:00AM