It might be a problem with the audio output driver, because "I click anywhere in the file, or just put a note in a stave" would normally cause a note's sound to be output.
Please attach screen-shots of these Sibelius dialogue windows:
- Playback Devices (Périphériques de lecture);
- Audio Engine Options (Options du Moteur audio).
--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1 4GB, Windows 8.1 64-bit 16GB.
> It might be a problem with the audio output driver, because "I click anywhere in the file, or just put a note in a stave" would normally cause a note's sound to be output.
>
> Please attach screen-shots of these Sibelius dialogue windows:
> - Playback Devices (Périphériques de lecture);
> - Audio Engine Options (Options du Moteur audio).
>
> --
> Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1 4GB, Windows 8.1 64-bit 16GB.
> It might be a problem with the audio output driver, because "I click anywhere in the file, or just put a note in a stave" would normally cause a note's sound to be output.
>
> Please attach screen-shots of these Sibelius dialogue windows:
> - Playback Devices (Périphériques de lecture);
> - Audio Engine Options (Options du Moteur audio).
>
> --
> Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1 4GB, Windows 8.1 64-bit 16GB.
And here is the screenshot of the Audio Engine Options
> You don't seem to have any sound library installed (sib 7 sounds/lite/chamber etc.) What device are you using for MIDI playback?
>
> --
> 1.6GHz Intel i7 Quad core, Win 7 Pro (x64), 8GB, 7TB HDD, Scarlett 6i6, Sib 6.2, 7.1.3, 7.5 EWQLSO Plat, Miroslav Phil, NotePerformer, Harmony Asst, EWQLSC, GPO, COMB2
> Si me castigare vis, necesse est me intellexisse.
I don't really use a specific device. I just installed the sounds from the CDs. And I tried to reinstall the sound sets and all, but nothing. It's still crashing.
Yes, but that is the point. If you have correctly installed sib 7 sounds, they should show up in the playback devices list.
Have you tried ticking the Use virtual instruments checkbox? If you do (and before doing anything else) select either an ASIO or WASAPI or MME device from the list - don't choose DS
--
1.6GHz Intel i7 Quad core, Win 7 Pro (x64), 8GB, 7TB HDD, Scarlett 6i6, Sib 6.2, 7.1.3, 7.5 EWQLSO Plat, Miroslav Phil, NotePerformer, Harmony Asst, EWQLSC, GPO, COMB2
Si me castigare vis, necesse est me intellexisse.
> It looks as if Sibelius has opened in ReWire mode, so that none of its own playback devices work.
>
> In "Audio Engine Options", click the button "Nettoyer".
>
> --
> Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1 4GB, Windows 8.1 64-bit 16GB.
I did click on ''Nettoyer''. Nothing happened. I rebooted the program to see, but it crashed again.
> Yes, but that is the point. If you have correctly installed sib 7 sounds, they should show up in the playback devices list.
>
> Have you tried ticking the Use virtual instruments checkbox? If you do (and before doing anything else) select either an ASIO or WASAPI or MME device from the list - don't choose DS
>
> --
> 1.6GHz Intel i7 Quad core, Win 7 Pro (x64), 8GB, 7TB HDD, Scarlett 6i6, Sib 6.2, 7.1.3, 7.5 EWQLSO Plat, Miroslav Phil, NotePerformer, Harmony Asst, EWQLSC, GPO, COMB2
> Si me castigare vis, necesse est me intellexisse.
I did. And it was already set on ASIO. However, I clocked on that button where it showed ASIO and nothing really happened...
I tried everything now. My sound card driver is up to date and everything. I have one idea of a solution left:
If I uninstalled the whole software of sibelius 7.5, and that I reinstalled it again, will it work? I have kept the registration code and all the installing files.
sibelius problem.png