Messages in this thread

Sib. 7.1.3: Mac OS Yosemite terrible save crash! - brittencellist, 18 Nov 01:13AM
     Re: Sib. 7.1.3: Mac OS Yosemite terrible save c... - brittencellist, 18 Nov 01:59AM
         Re: Sib. 7.1.3: Mac OS Yosemite terrible save c... - Robin Walker, 18 Nov 03:39PM
             Re: Sib. 7.1.3: Mac OS Yosemite terrible save c... - brittencellist, 18 Nov 10:47PM
             Re: Sib. 7.1.3: Mac OS Yosemite terrible save c... - brittencellist, 18 Nov 11:07PM
                 Re: Sib. 7.1.3: Mac OS Yosemite terrible save c... - Douscinco, 16 Dec 05:05PM
                     Re: Sib. 7.1.3: Mac OS Yosemite terrible save c... - brittencellist, 17 Dec 05:38AM
                         Re: Sib. 7.1.3: Mac OS Yosemite terrible save c... - Robin Walker, 17 Dec 10:03AM
                             Re: Sib. 7.1.3: Mac OS Yosemite terrible save c... - Frederic Lang, 23 Dec 03:16PM

Sib. 7.1.3: Mac OS Yosemite terrible save crash!
Posted by brittencellist - 18 Nov 01:13AM (edited 18 Nov 01:59AM)
I recently replaced my ancient MacBook with a new MacBook Pro, and today is the first time I've used Sibelius on the new computer. When I attempt to save a new Sibelius file, my computer instantly crashes before it brings me to the save dialog box -- and not just Sibelius, but the entire computer becomes unresponsive, meaning I have to force-restart, and can never save my score.

Has anyone else experienced this issue? It is terrible, as it makes Sibelius essentially unusable.

My computer has never crashed in any other apps, so I wonder if it's a Yosemite/Sibelius compatibility problem?

Please help!

Thanks,
Peter

update to clarify -- I'm running Sibelius 7.1.3.

Back to top | All threads
 
Re: Sib. 7.1.3: Mac OS Yosemite terrible save crash!
Posted by brittencellist - 18 Nov 01:59AM (edited 18 Nov 02:00AM)
Attachments MAURIZIUS_65.sib (523K), MAURIZIUS_67.sib (522K)

Back to top | All threads
 
Re: Sib. 7.1.3: Mac OS Yosemite terrible save crash!
Posted by Robin Walker - 18 Nov 03:39PM
Are you sure that the Mac crashed, or was it just taking a very long time being unresponsive, before it finished? How long have you left it to see whether it will finish?

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

Back to top | All threads
 
Re: Sib. 7.1.3: Mac OS Yosemite terrible save crash!
Posted by brittencellist - 18 Nov 10:47PM
I left it for a couple minutes and it was still stuck. I'm sure it wasn't just Sibelius, because usually when any app is stuck, you can still interact with the Finder or other apps.

Back to top | All threads
 
Re: Sib. 7.1.3: Mac OS Yosemite terrible save crash!
Posted by brittencellist - 18 Nov 11:07PM
Hmm, I left it for much longer this time and it seems to have worked. I saved the document successfully and can continue to save changes without problem. I don't know what the issue was, but it seems to have resolved itself for now...

Thanks for your response, though!

Back to top | All threads
 
Re: Sib. 7.1.3: Mac OS Yosemite terrible save crash!
Posted by Douscinco - 16 Dec 05:05PM
I have the same exact problem! In the end it takes control again, butnit takes a long time!

Back to top | All threads
 
Re: Sib. 7.1.3: Mac OS Yosemite terrible save crash!
Posted by brittencellist - 17 Dec 05:38AM
I still am having the problem too! It completely freezes my computer for about five minutes, and then works normally after that. It's unbelievably inconvenient. Does anyone have any idea what's causing it?

Back to top | All threads
 
Re: Sib. 7.1.3: Mac OS Yosemite terrible save crash!
Posted by Robin Walker - 17 Dec 10:03AM
I suggest that you ask this question on an Apple Mac OS forum.

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1 4GB, Windows 8.1 64-bit 16GB.

Back to top | All threads
 
Re: Sib. 7.1.3: Mac OS Yosemite terrible save crash!
Posted by Frederic Lang - 23 Dec 03:16PM (edited 23 Dec 03:23PM)
With Mac OS Yosemite, I have problems with Sibelius too...

I think that any crash-problems come from "rewire" and Sibelius crash down often with pdf-export!

--
iMac Intel Core i7 | Mac OS 10.10 | Sibelius 7.5.1 | Cubase 7.5.30 | Yamaha Motif XF6 | Ketron SD2 | Steinberg CC121 | Yamaha n12

Back to top | All threads
 

Quick reply

To add a reply to the end of this thread, type it below, then click Reply.

(.sib, .png and .jpg only)

Messages in this thread

Sib. 7.1.3: Mac OS Yosemite terrible save crash! - brittencellist, 18 Nov 01:13AM
     Re: Sib. 7.1.3: Mac OS Yosemite terrible save c... - brittencellist, 18 Nov 01:59AM
         Re: Sib. 7.1.3: Mac OS Yosemite terrible save c... - Robin Walker, 18 Nov 03:39PM
             Re: Sib. 7.1.3: Mac OS Yosemite terrible save c... - brittencellist, 18 Nov 10:47PM
             Re: Sib. 7.1.3: Mac OS Yosemite terrible save c... - brittencellist, 18 Nov 11:07PM
                 Re: Sib. 7.1.3: Mac OS Yosemite terrible save c... - Douscinco, 16 Dec 05:05PM
                     Re: Sib. 7.1.3: Mac OS Yosemite terrible save c... - brittencellist, 17 Dec 05:38AM
                         Re: Sib. 7.1.3: Mac OS Yosemite terrible save c... - Robin Walker, 17 Dec 10:03AM
                             Re: Sib. 7.1.3: Mac OS Yosemite terrible save c... - Frederic Lang, 23 Dec 03:16PM