Messages in this thread

Sib. 7.5: Photoscore Ultimate 7 - jobaker, 19 Oct 10:44PM
     Re: Sib. 7.5: Photoscore Ultimate 7 - Mike Lyons, 20 Oct 05:50AM
         Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 20 Oct 12:36PM
             Re: Sib. 7.5: Photoscore Ultimate 7 - Bob Morabito, 20 Oct 12:56PM
                 Re: Sib. 7.5: Photoscore Ultimate 7 - Robin Walker, 20 Oct 01:37PM
                     Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 20 Oct 05:33PM
                     Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 20 Oct 05:34PM
                     Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 20 Oct 05:34PM
                     Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 20 Oct 05:35PM
                 Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 20 Oct 05:25PM
                     Re: Sib. 7.5: Photoscore Ultimate 7 - Bob Morabito, 20 Oct 05:40PM
                         Re: Sib. 7.5: Photoscore Ultimate 7 - Robin Walker, 20 Oct 06:20PM
                             Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 20 Oct 08:37PM
                                 Re: Sib. 7.5: Photoscore Ultimate 7 - Robin Walker, 20 Oct 09:25PM
                                     Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 21 Oct 02:23PM
                                         Re: Sib. 7.5: Photoscore Ultimate 7 - Robin Walker, 21 Oct 02:25PM
                                             Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 21 Oct 02:56PM
                                                 Re: Sib. 7.5: Photoscore Ultimate 7 - Robin Walker, 21 Oct 03:02PM
                                                     Re: Sib. 7.5: Photoscore Ultimate 7 - Mike Lyons, 22 Oct 06:02AM
                                                         Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 24 Oct 11:01AM
                                                             Re: Sib. 7.5: Photoscore Ultimate 7 - Robin Walker, 24 Oct 11:18AM
                                                                 Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 28 Oct 10:34PM
                                                                     Re: Sib. 7.5: Photoscore Ultimate 7 - Robin Walker, 28 Oct 10:48PM
                                                                         Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 28 Oct 10:54PM
                                                                             Re: Sib. 7.5: Photoscore Ultimate 7 - Robin Walker, 28 Oct 10:59PM
                                                                                 Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 29 Oct 12:29AM

Sib. 7.5: Photoscore Ultimate 7
Posted by jobaker - 19 Oct 10:44PM
All of a sudden, when I scan the music, it no longer brings up the box that asks me if I want to finish or scan the next page. It just automatically keeps going and never ends. What has happened?

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by Mike Lyons - 20 Oct 05:50AM
We could really do with a tad more information about your system...
MAC/PC? Type and model of scanner etc.

--
1.6GHz Intel i7 Quad core, Win 7 Pro (x64), 8GB, 7TB HDD, Scarlett 6i6, Sib 6.2, 7.1.3, 7.5 EWQLSO Plat, Miroslav Phil, NotePerformer, Harmony Asst, EWQLSC, GPO, COMB2
Si me castigare vis, necesse est me intellexisse.

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by jobaker - 20 Oct 12:36PM
It is a PC. Windows 8.1 Scanner is HP Officejet Pro 8610.

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by Bob Morabito - 20 Oct 12:56PM
Is this it?

If so, pls check here that you have the latest driver

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=5367608#N187

Click on Driver Product Installation Software/Basic Drivers

Thanks Bob

--
Bob Morabito
Sib 5.2.5, 6.2, 7.1.3. 7.5.1
Mac OS 10.9.5 iMac 32GB RAM, 1 TB SSD

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by Robin Walker - 20 Oct 01:37PM
Please attach screen-shots of each tab of the PhotoScore options/preferences dialogue window.

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by jobaker - 20 Oct 05:33PM
first tab shot attached
Attachment edit.PNG.png (8K)

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by jobaker - 20 Oct 05:34PM
second screen shot
Attachment read.PNG.png (9K)

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by jobaker - 20 Oct 05:34PM
third screen shot
Attachment scan.PNG.png (9K)

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by jobaker - 20 Oct 05:35PM
fourth screen shot
Attachment advanced.PNG.png (8K)

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by jobaker - 20 Oct 05:25PM
Yes it is and yes I do have the latest driver.

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by Bob Morabito - 20 Oct 05:40PM
You can add more than one attachment per post--the file size limit is 900k, and simply edit your post, and attach, the second; then edit your post again, and attach the third, etc..each time the same way the same way you attached the first.

Thanks Bob

--
Bob Morabito
Sib 5.2.5, 6.2, 7.1.3. 7.5.1
Mac OS 10.9.5 iMac 32GB RAM, 1 TB SSD

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by Robin Walker - 20 Oct 06:20PM
Try running off "Automatic Scanning", and try selecting TWAIN.

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by jobaker - 20 Oct 08:37PM
Auto scanning is what it is set for. When I select twain and try to scan it says "Scanner is not responding...please check it is powered on and connected to the computer correctly and try again.

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by Robin Walker - 20 Oct 09:25PM
I meant "Try turning off", not "Try running off".

Have you clicked the button "Select TWAIN scanner"?

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by jobaker - 21 Oct 02:23PM
Yes I have. On the main computer, it doesn't give me a choice of which scanner to pick. Then when I try to scan it says Scanner didn't respond.

If I go back to Automatic scanning, it goes back to the original problem of not stopping in between pages or allowing me to choose Finish.

On the laptop, I can choose HP Officejet 8610 TWAIN 1.0 (32-32). Then it also says Scanner is not responding.



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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by Robin Walker - 21 Oct 02:25PM
Does the scanner work correctly with any other scanner-using software applications?

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by jobaker - 21 Oct 02:56PM
In the summer, I had my laptop up at the cottage and I was using a Cannon scanner and it worked just fine. Last year our main computer also was able to scan on the Cannon scanner. We had to replace our printer in the fall so we no longer needed the Cannon scanner at home.

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by Robin Walker - 21 Oct 03:02PM
I was asking whether this scanner (the one you are trying to use with PhotoScore) works with any other scanner-using applications (apart from PhotoScore)

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by Mike Lyons - 22 Oct 06:02AM
When you change the scanner settings, close down photoscore and restart it. Also, switch the scanner off and on again. I used to get lock-ups when changing the scanner (I have a ScanJet 4670) and this usually sorted it. You should only have to do this once.

--
1.6GHz Intel i7 Quad core, Win 7 Pro (x64), 8GB, 7TB HDD, Scarlett 6i6, Sib 6.2, 7.1.3, 7.5 EWQLSO Plat, Miroslav Phil, NotePerformer, Harmony Asst, EWQLSC, GPO, COMB2
Si me castigare vis, necesse est me intellexisse.

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by jobaker - 24 Oct 11:01AM
I had a computer technician look at my computer. He discovered that if he held down the ESC key after the page scanned that it brought up the box asking if you wanted to Finish or Scan Page One. You could then go ahead and scan the next page, which it listed correctly as page two of the same score. After holding down the ESC key again, we again got the box prompting to Finish or scan Page One, not Page Two. You could continue until finished, but each time the prompt said Page One but it listed the page number correctly under the right score. You could then press the Finish button and it read the pages and correctly put them into one Score. However, if you then started to scan another piece of music, it put the first page into the previous score as the next page. The way around that was to either close the score of the previous piece or exit the program and come back in. The technician's thought was that the program may be written to handle only printers that plugged directly into the computer, which mine was originally. But now I am printing to a printer using WiFi and the language in your program may need to be changed to accommodate that type of printing.

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by Robin Walker - 24 Oct 11:18AM
I use PhotoScore to a network-connected scanner just fine.

There must be something wrong with the settings in your scanner software or in PhotoScore. Do you have any feedback for us on the results of trying the previous suggestions?

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by jobaker - 28 Oct 10:34PM
I have been away for a week. But yes I have. I have tried selecting the PhotoScore choice, turning off the printer and closing the program. I also tried choosing Twain and doing the same. Each time exactly the same thing happened..it doesn't stop in between pages...it just keeps on scanning. I am very frustrated.

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by Robin Walker - 28 Oct 10:48PM
Does this physical scanner (the one you are trying to use with PhotoScore) work properly with other applications that take input from scanner?

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by jobaker - 28 Oct 10:54PM
What other programs are you talking about?

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by Robin Walker - 28 Oct 10:59PM
Any other application that uses the scanner for input, for instance:
- Windows Fax and Scan;
- Microsoft Office;
- Adobe Photoshop.

This might be a scanner problem rather than a PhotoScore one, so we need some evidence that the scanner is actually working properly with other applications.

If the scanner has a document feeder, and you are trying to read a single page from the glass, then make sure that the scanner is not configured to be using the document feeder.

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.5: Photoscore Ultimate 7
Posted by jobaker - 29 Oct 12:29AM
It works fine with Windows Fax and Scan.

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Messages in this thread

Sib. 7.5: Photoscore Ultimate 7 - jobaker, 19 Oct 10:44PM
     Re: Sib. 7.5: Photoscore Ultimate 7 - Mike Lyons, 20 Oct 05:50AM
         Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 20 Oct 12:36PM
             Re: Sib. 7.5: Photoscore Ultimate 7 - Bob Morabito, 20 Oct 12:56PM
                 Re: Sib. 7.5: Photoscore Ultimate 7 - Robin Walker, 20 Oct 01:37PM
                     Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 20 Oct 05:33PM
                     Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 20 Oct 05:34PM
                     Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 20 Oct 05:34PM
                     Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 20 Oct 05:35PM
                 Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 20 Oct 05:25PM
                     Re: Sib. 7.5: Photoscore Ultimate 7 - Bob Morabito, 20 Oct 05:40PM
                         Re: Sib. 7.5: Photoscore Ultimate 7 - Robin Walker, 20 Oct 06:20PM
                             Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 20 Oct 08:37PM
                                 Re: Sib. 7.5: Photoscore Ultimate 7 - Robin Walker, 20 Oct 09:25PM
                                     Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 21 Oct 02:23PM
                                         Re: Sib. 7.5: Photoscore Ultimate 7 - Robin Walker, 21 Oct 02:25PM
                                             Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 21 Oct 02:56PM
                                                 Re: Sib. 7.5: Photoscore Ultimate 7 - Robin Walker, 21 Oct 03:02PM
                                                     Re: Sib. 7.5: Photoscore Ultimate 7 - Mike Lyons, 22 Oct 06:02AM
                                                         Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 24 Oct 11:01AM
                                                             Re: Sib. 7.5: Photoscore Ultimate 7 - Robin Walker, 24 Oct 11:18AM
                                                                 Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 28 Oct 10:34PM
                                                                     Re: Sib. 7.5: Photoscore Ultimate 7 - Robin Walker, 28 Oct 10:48PM
                                                                         Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 28 Oct 10:54PM
                                                                             Re: Sib. 7.5: Photoscore Ultimate 7 - Robin Walker, 28 Oct 10:59PM
                                                                                 Re: Sib. 7.5: Photoscore Ultimate 7 - jobaker, 29 Oct 12:29AM