Messages in this thread

Sib. 7.1.3: What has caused a significant slow-... - infoseeker, 10 Aug 02:21PM
     Re: Sib. 7.1.3: What has caused a significant s... - Laurence Payne, 10 Aug 02:54PM
         Re: Sib. 7.1.3: What has caused a significant s... - infoseeker, 10 Aug 02:59PM
             Re: Sib. 7.1.3: What has caused a significant s... - Laurence Payne, 10 Aug 03:05PM
                 Re: Sib. 7.1.3: What has caused a significant s... - infoseeker, 10 Aug 03:09PM
                     Re: Sib. 7.1.3: What has caused a significant s... - infoseeker, 10 Aug 03:12PM
                         Re: Sib. 7.1.3: What has caused a significant s... - Russell D, 10 Aug 03:59PM
                             Re: Sib. 7.1.3: What has caused a significant s... - Bob Zawalich, 10 Aug 06:04PM
                                 Re: Sib. 7.1.3: What has caused a significant s... - infoseeker, 10 Aug 10:10PM
                                     Re: Sib. 7.1.3: What has caused a significant s... - Laurence Payne, 10 Aug 10:26PM
                                         Re: Sib. 7.1.3: What has caused a significant s... - infoseeker, 10 Aug 10:39PM
                                             Re: Sib. 7.1.3: What has caused a significant s... - infoseeker, 10 Aug 11:49PM
                                                 Re: Sib. 7.1.3: What has caused a significant s... - Bob Porter, 11 Aug 03:45AM
                                                     Re: Sib. 7.1.3: What has caused a significant s... - Robin Walker, 11 Aug 08:41AM
                                                         Re: Sib. 7.1.3: What has caused a significant s... - infoseeker, 11 Aug 09:44AM
                                     Re: Sib. 7.1.3: What has caused a significant s... - Patrick O'Keefe, 17 Aug 09:13PM
                                         Re: Sib. 7.1.3: What has caused a significant s... - Laurence Payne, 17 Aug 09:36PM
                                             Re: Sib. 7.1.3: What has caused a significant s... - infoseeker, 20 Aug 03:59PM

Sib. 7.1.3: What has caused a significant slow-down
Posted by infoseeker - 10 Aug 02:21PM
Yesterday I was trying to following directions given to me about getting a fermata on a barline to work. Something I did has caused note input, movement of the arrow and moving around inside a score to slow to a crawl. In addition, after I have chosen a quarter note, half note, etc., on the Notepad and try to put into a score by moving the arrow by the mouse, the arrow will overshoot the spot I want it. Anyone have any idea what I could have done?

--
Sibelius 7.1.3 Windows 7 Ultimate 64 bit SP1 Intel Celeron E3300@2.5 GHz, 8GB Dual Channel DDR2@400 MHz, ASUS Tek Computer INC P5G4IT-MLX (LGA7751)488GB Samsung HD502 HJ ATA Device (IDE), Creative X-Fi Audio Processor (WDM)(Realtek High Definition Audio Processor), TSST Corp CDDVDW SH-5223C ATA Device

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Re: Sib. 7.1.3: What has caused a significant slow-down
Posted by Laurence Payne - 10 Aug 02:54PM
Aha! The secret combination of keystrokes I instructed you to perform have put me in control of your computer! Tomorrow, I dominate the world!!!!

Seriously - simple solutions first. Have you turned off your computer and re-booted?

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Re: Sib. 7.1.3: What has caused a significant slow-down
Posted by infoseeker - 10 Aug 02:59PM
Laurence to the rescue - again! (I hope.) Yes, the PC was off all night. I was hoping for a different result when I booted up again this morning. No change.

--
Sibelius 7.1.3 Windows 7 Ultimate 64 bit SP1 Intel Celeron E3300@2.5 GHz, 8GB Dual Channel DDR2@400 MHz, ASUS Tek Computer INC P5G4IT-MLX (LGA7751)488GB Samsung HD502 HJ ATA Device (IDE), Creative X-Fi Audio Processor (WDM)(Realtek High Definition Audio Processor), TSST Corp CDDVDW SH-5223C ATA Device

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Re: Sib. 7.1.3: What has caused a significant slow-down
Posted by Laurence Payne - 10 Aug 03:05PM
Just in Sibelius, or a slow computer overall?

In all Sibelius scores, or just one?

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Re: Sib. 7.1.3: What has caused a significant slow-down
Posted by infoseeker - 10 Aug 03:09PM
At first I thought maybe other things has slowed, also. But nothing else shows any slow-down.

For what it's worth, I was just checking out some other things in Sib. If I 'grab' the keypad to move it out of the way, it sits for almost a second before it responds. To return the playback line to the front or rear of a score takes almost a second also. Previously the movement of these items have been virtually instantaneous

--
Sibelius 7.1.3 Windows 7 Ultimate 64 bit SP1 Intel Celeron E3300@2.5 GHz, 8GB Dual Channel DDR2@400 MHz, ASUS Tek Computer INC P5G4IT-MLX (LGA7751)488GB Samsung HD502 HJ ATA Device (IDE), Creative X-Fi Audio Processor (WDM)(Realtek High Definition Audio Processor), TSST Corp CDDVDW SH-5223C ATA Device

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Re: Sib. 7.1.3: What has caused a significant slow-down
Posted by infoseeker - 10 Aug 03:12PM
Just checked another score. Same problem.

The menu items at the top of the score are also slow as cold molasses.

--
Sibelius 7.1.3 Windows 7 Ultimate 64 bit SP1 Intel Celeron E3300@2.5 GHz, 8GB Dual Channel DDR2@400 MHz, ASUS Tek Computer INC P5G4IT-MLX (LGA7751)488GB Samsung HD502 HJ ATA Device (IDE), Creative X-Fi Audio Processor (WDM)(Realtek High Definition Audio Processor), TSST Corp CDDVDW SH-5223C ATA Device

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Re: Sib. 7.1.3: What has caused a significant slow-down
Posted by Russell D - 10 Aug 03:59PM
infoseeker, while Sibelius is running slowly, have a look at the processes tab (not the application one) in Task Manager and see what it is competing with.

--
Sibelius 7.5
AMD Quad-core 9950, Windows 7 SP1, 6 GB RAM, M-Audio Audiophile 192, EWQLSO Platinum, EWQLSC (PLAY v3: x64), Wordbuilder

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Re: Sib. 7.1.3: What has caused a significant slow-down
Posted by Bob Zawalich - 10 Aug 06:04PM
Also if you have not tried it yet, try switching the sounds to General MIDI Basic and see if the sound libraries are causing the slowdown.

--
Bob

Just a user of Sibelius. Sib 1.2 - 7, Windows 7 Pro SP 1 64 bit, 4 G RAM. Year 2014.

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Re: Sib. 7.1.3: What has caused a significant slow-down
Posted by infoseeker - 10 Aug 10:10PM
Thanks to everyone who has made suggestions. Let me comment on them one at a time.

Russell D - Please view me as fairly computer illiterate. Where would I find the Task Manager to find the processes tab? is this inside the Sibelius program or the program running the PC? I will admit that it seems that at least two different programs are struggling to get the same files

Bob Z - I am assuming that the place to switch to General MIDI Basic is in the Sibelius program (??)

I'm not sure that the following information will help very much, but maybe. In the past when I would right-click on the Sibelius icon on the desktop and chose the "open" option, the program would begin loading virtually immediately. Now, there is a wait of almost 35 seconds before the opening "page" starts (the one with the music which also tells what is loading). I never paid any attention before to what was being loaded because they normally loaded up so quickly. Now, I have plenty of time to read them and two are taking quite a bit of time to load: 1.) Loading chord symbols library and 2.) loading chord customization. I have no clue what those are but #2 took almost 40 seconds to load.

When the opening page disappears (I guess indicating that everything is ready), the page when I can chose to load the most recent score I was working on doesn't appear till almost 40 seconds later.

These kinds of delays have never occurred before yesterday. Something I did yesterday has slowed the Sibelius to a crawl.


--
Sibelius 7.1.3 Windows 7 Ultimate 64 bit SP1 Intel Celeron E3300@2.5 GHz, 8GB Dual Channel DDR2@400 MHz, ASUS Tek Computer INC P5G4IT-MLX (LGA7751)488GB Samsung HD502 HJ ATA Device (IDE), Creative X-Fi Audio Processor (WDM)(Realtek High Definition Audio Processor), TSST Corp CDDVDW SH-5223C ATA Device

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Re: Sib. 7.1.3: What has caused a significant slow-down
Posted by Laurence Payne - 10 Aug 10:26PM
May I just confirm that last night's shutdown of the computer WAS a complete shutdown, not just a drop into Standby mode?

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Re: Sib. 7.1.3: What has caused a significant slow-down
Posted by infoseeker - 10 Aug 10:39PM
Oh, yes. Every evening when I head off to bed, I turn the PC completely off along with the monitor and sound. The only thing left on is the external modem/router. I don't know if that is good for the PC or not, but I don't really care for too many electricity vampires to be sucking up electricity when I'm not using a device.

--
Sibelius 7.1.3 Windows 7 Ultimate 64 bit SP1 Intel Celeron E3300@2.5 GHz, 8GB Dual Channel DDR2@400 MHz, ASUS Tek Computer INC P5G4IT-MLX (LGA7751)488GB Samsung HD502 HJ ATA Device (IDE), Creative X-Fi Audio Processor (WDM)(Realtek High Definition Audio Processor), TSST Corp CDDVDW SH-5223C ATA Device

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Re: Sib. 7.1.3: What has caused a significant slow-down
Posted by infoseeker - 10 Aug 11:49PM
Bob Z. I found the General MIDI (Basic) and switched that on. No change in how slow things are working.

--
Sibelius 7.1.3 Windows 7 Ultimate 64 bit SP1 Intel Celeron E3300@2.5 GHz, 8GB Dual Channel DDR2@400 MHz, ASUS Tek Computer INC P5G4IT-MLX (LGA7751)488GB Samsung HD502 HJ ATA Device (IDE), Creative X-Fi Audio Processor (WDM)(Realtek High Definition Audio Processor), TSST Corp CDDVDW SH-5223C ATA Device

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Re: Sib. 7.1.3: What has caused a significant slow-down
Posted by Bob Porter - 11 Aug 03:45AM
If other software takes a long time to open, the problem may not be Sibelius.

--
Bob Porter
Sibelius 7.5.1,W8.1,C2Quad OC'ed to 3.4 Ghz,8 GB slower ram than I'd like, 250GB SSD.

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Re: Sib. 7.1.3: What has caused a significant slow-down
Posted by Robin Walker - 11 Aug 08:41AM
I also am of the view that this problem is not a Sibelius one, but one caused by something else. I suggest that you take the computer to an expert who can diagnose what is wrong.

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.1.3: What has caused a significant slow-down
Posted by infoseeker - 11 Aug 09:44AM
Bob - There is no problem with anything else. All the other programs run just as they always have.

Robin - I have already made arrangements to take the PC in this week to have it looked over.

--
Sibelius 7.1.3 Windows 7 Ultimate 64 bit SP1 Intel Celeron E3300@2.5 GHz, 8GB Dual Channel DDR2@400 MHz, ASUS Tek Computer INC P5G4IT-MLX (LGA7751)488GB Samsung HD502 HJ ATA Device (IDE), Creative X-Fi Audio Processor (WDM)(Realtek High Definition Audio Processor), TSST Corp CDDVDW SH-5223C ATA Device

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Re: Sib. 7.1.3: What has caused a significant slow-down
Posted by Patrick O'Keefe - 17 Aug 09:13PM
> I'm not sure that the following information will help very much, but maybe. In the past when I would right-click on the Sibelius icon on the desktop and chose the "open" option, the program would begin loading virtually immediately. Now, there is a wait of almost 35 seconds before the opening "page" starts (the one with the music which also tells what is loading). I never paid any attention before to what was being loaded because they normally loaded up so quickly. Now, I have plenty of time to read them and two are taking quite a bit of time to load: 1.) Loading chord symbols library and 2.) loading chord customization. I have no clue what those are but #2 took almost 40 seconds to load.
>
Has there been any further progress or information on this? With everything else running normally but Sibelius very slow in starting, this sort of sounds like disk contention. Or maybe storage contention - if something has eaten a lot of storage, small programs may not be effected but something large like Sibelius may be slowed down by "paging". (That doesn't seem likely with 8GB of RAM, but it might be worth checking.)

--
Patrick O'Keefe

Sib 7.1.3, GPO4, NotePerformer, lots of EWQL stuff
Win7 x64 Pro Intel i7-4771, 3.50Ghz, 16GB RAM

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Re: Sib. 7.1.3: What has caused a significant slow-down
Posted by Laurence Payne - 17 Aug 09:36PM
It's been established that Sibelius runs just fine under a new User Account. Instructions on how to completely purge Sibelius settings from the main account have been offered.

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Re: Sib. 7.1.3: What has caused a significant slow-down
Posted by infoseeker - 20 Aug 03:59PM
Laurence, Robin - back after being off-line for several days. Seems the server had some difficulties and it's still not up to speed. But that's another problem.

Robin - Thanks for posting that very complete explanation on how to purge the settings I have made in Sibelius. I have read them carefully and find them a bit more than intimidating. However, I plan to print them out so that I can follow each step and check it off as I complete it. I will admit upfront that this is leading me into very deep waters. Wish me luck in keeping my head above water.

I am going to assume that it's fine for me to put Sibelius 7.1.3 everywhere you have put in 7.5.

Thanks for taking the time and trouble to spell these steps out so carefully and completely.

--
Sibelius 7.1.3 Windows 7 Ultimate 64 bit SP1 Intel Celeron E3300@2.5 GHz, 8GB Dual Channel DDR2@400 MHz, ASUS Tek Computer INC P5G4IT-MLX (LGA7751)488GB Samsung HD502 HJ ATA Device (IDE), Creative X-Fi Audio Processor (WDM)(Realtek High Definition Audio Processor), TSST Corp CDDVDW SH-5223C ATA Device

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Messages in this thread

Sib. 7.1.3: What has caused a significant slow-... - infoseeker, 10 Aug 02:21PM
     Re: Sib. 7.1.3: What has caused a significant s... - Laurence Payne, 10 Aug 02:54PM
         Re: Sib. 7.1.3: What has caused a significant s... - infoseeker, 10 Aug 02:59PM
             Re: Sib. 7.1.3: What has caused a significant s... - Laurence Payne, 10 Aug 03:05PM
                 Re: Sib. 7.1.3: What has caused a significant s... - infoseeker, 10 Aug 03:09PM
                     Re: Sib. 7.1.3: What has caused a significant s... - infoseeker, 10 Aug 03:12PM
                         Re: Sib. 7.1.3: What has caused a significant s... - Russell D, 10 Aug 03:59PM
                             Re: Sib. 7.1.3: What has caused a significant s... - Bob Zawalich, 10 Aug 06:04PM
                                 Re: Sib. 7.1.3: What has caused a significant s... - infoseeker, 10 Aug 10:10PM
                                     Re: Sib. 7.1.3: What has caused a significant s... - Laurence Payne, 10 Aug 10:26PM
                                         Re: Sib. 7.1.3: What has caused a significant s... - infoseeker, 10 Aug 10:39PM
                                             Re: Sib. 7.1.3: What has caused a significant s... - infoseeker, 10 Aug 11:49PM
                                                 Re: Sib. 7.1.3: What has caused a significant s... - Bob Porter, 11 Aug 03:45AM
                                                     Re: Sib. 7.1.3: What has caused a significant s... - Robin Walker, 11 Aug 08:41AM
                                                         Re: Sib. 7.1.3: What has caused a significant s... - infoseeker, 11 Aug 09:44AM
                                     Re: Sib. 7.1.3: What has caused a significant s... - Patrick O'Keefe, 17 Aug 09:13PM
                                         Re: Sib. 7.1.3: What has caused a significant s... - Laurence Payne, 17 Aug 09:36PM
                                             Re: Sib. 7.1.3: What has caused a significant s... - infoseeker, 20 Aug 03:59PM