'Sib. 7.5: Sibelius 7.5.1 update now available!'

Messages in this thread

Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 03 Jul 09:32AM
     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Joe @ Sibelius, 03 Jul 09:40AM
         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Ralph L. Bowers Jr., 03 Jul 10:44AM
             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Joe @ Sibelius, 03 Jul 10:52AM
                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Laurence Payne, 03 Jul 11:19AM
                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Joe @ Sibelius, 03 Jul 11:25AM
                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Laurence Payne, 03 Jul 12:36PM
                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Ralph L. Bowers Jr., 03 Jul 11:32AM
                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 03 Jul 12:16PM
                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Bob Morabito, 03 Jul 12:48PM
                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Laurence Payne, 03 Jul 01:07PM
                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Patrick O'Keefe, 03 Jul 04:13PM
                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Derek Williams, 03 Jul 04:59PM
                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robert Enns, 03 Jul 07:30PM
                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 03 Jul 10:00PM
                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Patrick O'Keefe, 04 Jul 02:24AM
                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Ralph L. Bowers Jr., 04 Jul 02:45AM
                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Peter Smith, 04 Jul 05:42PM
             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Mike P., 03 Jul 10:21PM
                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 03 Jul 10:27PM
                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Marcos dos Santos, 04 Jul 12:01AM
                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Richard Vitale, 04 Jul 03:14AM
                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Glynn Davies, 04 Jul 11:19AM
                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Joe @ Sibelius, 04 Jul 11:33AM
                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Glynn Davies, 04 Jul 11:39AM
                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Joe @ Sibelius, 04 Jul 11:40AM
                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Joe @ Sibelius, 04 Jul 11:30AM
                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Joe @ Sibelius, 04 Jul 11:29AM
                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Peter Roos, 04 Jul 04:31PM
                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Frank Wilhoit, 04 Jul 10:51PM
                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - guitarman60, 05 Jul 04:09AM
                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robin Walker, 05 Jul 08:18AM
                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - guitarman60, 06 Jul 02:01AM
                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - steve4cello, 06 Jul 01:29PM
                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 07 Jul 02:06PM
                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 07 Jul 02:03PM
                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Ralph L. Bowers Jr., 08 Jul 05:06PM
                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Hans Nel, 08 Jul 08:45PM
                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 08 Jul 08:48PM
                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Ralph L. Bowers Jr., 08 Jul 09:06PM
                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Hans Nel, 08 Jul 09:30PM
                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 08 Jul 09:44PM
                                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Hugh Cain, 09 Jul 12:40PM
                                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - peter, 12 Jul 06:48AM
                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robin Walker, 12 Jul 09:13AM
                                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - peter, 12 Jul 01:13PM
                                                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robin Walker, 12 Jul 02:37PM
                                                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - peter, 13 Jul 07:36AM
                                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - peter, 13 Jul 07:42AM
                                                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robin Walker, 13 Jul 07:59AM
                                                                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - peter, 13 Jul 08:11AM
                                                                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robin Walker, 13 Jul 08:47AM
                                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robin Walker, 13 Jul 07:55AM
                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robin Walker, 12 Jul 09:25AM
                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Laurence Payne, 12 Jul 12:17PM
                                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - peter, 12 Jul 01:18PM
                                                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Laurence Payne, 12 Jul 01:52PM
                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robin Walker, 14 Jul 03:06PM
                                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Laurence Payne, 14 Jul 03:45PM
                                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - peter, 15 Jul 06:54AM
                                                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 15 Jul 10:18AM
                                                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Ben Moore, 16 Jul 07:24PM
                                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robin Walker, 16 Jul 09:27PM
                                                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - cziffra, 18 Jul 10:10PM
                                                                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Russell D, 20 Jul 08:27PM
                                                                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Bob Porter, 21 Jul 12:12AM
                                                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Russell D, 21 Jul 07:03PM
                                                                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Philip Sparke, 22 Jul 08:07AM
                                                                                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Bob Morabito, 22 Jul 10:42AM
                                                                                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Dawson Hull, 27 Jul 12:04AM
                                                                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robin Walker, 27 Jul 10:03AM
                                                                                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Dawson Hull, 29 Jul 05:51PM
                                                                                                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - SANDY K, 01 Aug 05:36PM
                                                                                                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Laurence Payne, 01 Aug 05:54PM
                                                                                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Jesper Elén, 08 Aug 05:08PM
                                                                                                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 08 Aug 05:45PM
                                                                                                                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Jesper Elén, 08 Aug 08:40PM
                                                                                                                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Philip Sparke, 15 Aug 07:50AM
                                                                                                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 15 Aug 08:36AM
                                                                                                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Bob Morabito, 15 Aug 08:40AM
                                                                                                                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - atomottokar, 30 Aug 06:26PM

Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Sam at Sibelius - 03 Jul 09:32AM (edited 03 Jul 09:37AM)
I'm pleased to announce the release of Sibelius 7.5.1! This milestone update to Sibelius 7.5 fixes important issues, and improves performance and stability. The number of improvements totals more than 160, ranging from enhancements of the features introduced in Sibelius 7.5.0 to resolving problems in Sibelius that have been present for many years. The highlights of this update include:


  • Sibelius 7.5 Reference and What's New guides have been fully translated into all 9 languages

  • Audio and video export now occurs faster than realtime

  • It's now possible to have both Sibelius 7 and Sibelius 7.5 activated on the same computer (within the license)

  • Better support for high resolution displays displays on Windows machines. Specifically, the QuickStart now displays properly

  • An old problem going back several versions of Sibelius has been fixed where by Sibelius would crash after the computer was woken from sleep

  • A problem where the breath mark "comma" produces staccato playback has been fixed

  • Sibelius and the Sibelius License Server will now run correctly once more on Mac OS 10.6 and 10.7

  • Resolved a crash that could happen if a score has more than 128 instruments

  • Sibelius 7.5 no longer crashes if using the Jump to and Marker repeat structure

  • Mordents and Inverted Mordents now play back correctly

  • Ties now play back correctly again when using Repeat Bars

  • Preferences stored by plugins are now correctly saved

  • Video export and sharing to Facebook and YouTube have been improved


    • Playback line is no longer a beat behind (this accuracy varies depending on your playback device)

    • Problems posting to Facebook have been resolved

    • The tempo in the score is correctly reflected in the video



  • Further fixes to make the connection with Sibelius and Pro Tools more reliable when using ReWire

  • It's possible, once again, to install Sibelius silently on Windows. Details of how to do this can be found here




Timeline



We've been working hard to improve the experience of the Timeline panel, which was introduced in Sibelius 7.5. Here's a summary of the many improvements:

  • Text is displayed on the correct lane

  • Long instrument names are clipped

  • Focus on Staves is now reflected in the Timeline

  • More musical symbols are displayed (Repeats and Metric Modulations, for example)

  • It's now possible to drag around the Timeline to navigate the score, similar (but not the same) to how the Navigator works

  • Hidden objects are now reflected in the Timeline and honour the option in View > Invisibles > Hidden Objects

  • F# Minor now shows as F# Minor on the Key Signatures lane (!)

  • Colour of Comments are now shown in the Timeline

  • Various optimisations when using the Timeline



Accessibility



We've improved the way objects, menus and dialogs in Sibelius are read by screen readers, specifically when using NVDA on Windows. We also have some brand new plug-ins for Sibelius 7.5.1 that aid navigation of staff and system objects in the score. Many thanks to Kevin Gibbs, Gordon Kent and Bob Zawalich for their assistance. These plug-ins and supporting documentation for the improvements will be published soon.


How to get the update



To download the latest version of Sibelius 7.5, you can simply find the update here.

If you have a previous version of Sibelius 7.5 installed, you don't need to uninstall the previous versions. Simply run the 7.5.1 installer over the top. If you have any questions, please don't hesitate to get in touch with our support team.

If you have Sibelius 7 or earlier, you can buy an upgrade from one of our resellers or from the Avid Store.

We hope you enjoy the new improvements to Sibelius 7.5!

Sam

--
Contact Sibelius technical help by email or phone:
www.sibelius.com/helpcenter/contact.html

www.sibelius.com/support

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Joe @ Sibelius - 03 Jul 09:40AM
Congratulations to Sam and the whole team on another update to Sibelius. It's been a great pleasure working with you all and I'm looking forward to more exciting things in the future.

Please everyone keep your input and comments coming both on this forum and on our Sibelius IdeaScale community.

Joe

--
Joe Pearson
www.sibelius.com, @joeapearson, joe.pearson@avid.com

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Ralph L. Bowers Jr. - 03 Jul 10:44AM
"It's now possible to have both Sibelius 7 and Sibelius 7.5 activated on the same computer (within the license)."

Sam@Sibelius, could I get some clarification on this?
I bought my upgrade(s)to 7.5 when it came out but have been holding off on installation until some bugs had been corrected....such as offline mp3/wav rendering and registration issue.

Question: Can I run my upgrade 7.5 (previously purchased) and then run the update 7.5.1 over the top of that before I Activate and Register my licenses?

--
Sibelius 6.2, 7.1.3, Bob Zawalich plugins, dolet 6.3

Finale 2010b,2011b,2012c, 2014a, TGTools pro, Patterson plugins, JW Plugins, GPO4, World Instruments
ProTools 9.5, Reaper
Notion4, Progression, Progression2

Windows XP Pro (32 bit); 7 Pro (64bit); 8 Pro (64 bit)/ 4-16GB Ram across three PC's

Pencil & Paper

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Joe @ Sibelius - 03 Jul 10:52AM
Hi Ralph,

No need to install 7.5.0 beforehand - you can just download and install 7.5.1 directly and activate it as per normal.

Joe

--
Joe Pearson - Product Designer
www.sibelius.com, @joeapearson, joe.pearson@avid.com

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Laurence Payne - 03 Jul 11:19AM (edited 03 Jul 11:20AM)
Audio export seems back to Sibelius 6 speed. Nice one!

On this i5 Windows laptop, the "Generating Video" part of the process is somewhat slower than real-time at HD quality, way slower than real-time at best quality (and you NEED best quality for a score with more than a very few staves). So one might be uncharitible and say the problem's been hidden but not solved? I'll try it on the Cray... :-)

Playback line is now on the beat. Another nice one!

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Joe @ Sibelius - 03 Jul 11:25AM (edited 03 Jul 11:26AM)
Hi Lawrence,

Glad you like the update! All input gratefully received.

To expand on your points:

The underlying sampling engine is the same in Sibelius 6, 7 and 7.5. The rendering speed is affected by the samples you use and, as I'm sure you already know, there was a huge jump in sample quality (and therefore size) between Sibelius 6 and 7.

Generating video (particularly in HD) is a very processor intensive process. It's limited by the speed of your computer, and could well be lengthy even on a very fast machine.

Cheers,

Joe

--
Joe Pearson | Product Designer | Sibelius
www.sibelius.com, @joeapearson, joe.pearson@avid.com

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Laurence Payne - 03 Jul 12:36PM
Yes, video export was a lot faster on the Cray (well, the i7 desktop machine anyway :-)

Getting the playback line in synch. will have pleased a lot of people!

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Ralph L. Bowers Jr. - 03 Jul 11:32AM
Hi Joe, What about the sounds updater for 7.5? Was the issue with bass clarinet solved in this update?
Also, I need the clarification on the authorizations issue(s).
Sam@Sibelius said: "It's now possible to have both Sibelius 7 and Sibelius 7.5 activated on the same computer (within the license)."

--
Sibelius 6.2, 7.1.3, Bob Zawalich plugins, dolet 6.3

Finale 2010b,2011b,2012c, 2014a, TGTools pro, Patterson plugins, JW Plugins, GPO4, World Instruments
ProTools 9.5, Reaper
Notion4, Progression, Progression2

Windows XP Pro (32 bit); 7 Pro (64bit); 8 Pro (64 bit)/ 4-16GB Ram across three PC's

Pencil & Paper

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Sam at Sibelius - 03 Jul 12:16PM
Hi Ralph,

We aren't creating a sounds updater just for the Bass Clarinet patch. However it's available here:

http://avid.force.com/pkb/articles/en_US/troubleshooting/Unable-to-play-back-some-scores-in-Sibelius-7-5-problem-with-Bass-Clarinet-patch

With regard to activating Sibelius 7.1 and 7.5 on the same machine, we've fixed a problem in Avid License Control so it can handle both versions. With 7.5.0, you had to delete the Licenses folder and in order to have both versions activated. Now, you can activate 7.5.1 without it wiping out 7.1's activation.

Hope this is all clear.

Sam

--
Contact Sibelius technical help by email or phone:
www.sibelius.com/helpcenter/contact.html

www.sibelius.com/support

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Bob Morabito - 03 Jul 12:48PM
Congratulations to Sam and the whole team-EXCELLENT job!

Thanks Bob

--
Bob Morabito
Sib 5.2.5, 6.2, 7.1.3. 7.5
Mac OS 10.9.3 iMac 32GB RAM, 1 TB SSD

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Laurence Payne - 03 Jul 01:07PM
> Congratulations to Sam and the whole team-EXCELLENT job!
>

Have you checked everything out then? That was quick!

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Patrick O'Keefe - 03 Jul 04:13PM (edited 03 Jul 04:21PM)
The Avid web site does not do a good job of describing the the order options. If I choose the (more expensive) "Shippable Box" option may I also do the download (and see if the download completes before the box arrives)? Does the box contain hardcopy 7.5 doc?

Edit: I see the the doc is "Out of stock" so I assume there will not be a copy in the box. If I elect for download can I later order the disks?

--
Patrick O'Keefe

Sib 7.1.3, GPO4, NotePerformer, lots of EWQL stuff
Win7 x64 Pro Intel i7-4771, 3.50Ghz, 16GB RAM

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Derek Williams - 03 Jul 04:59PM
Good to know there are people still beavering away at Sibelius HQ.

--
Derek Williams

www.derekwilliams.net

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Robert Enns - 03 Jul 07:30PM
The update ran to completion but when I then tried to start 7.5.1 it stalled on Playback config.
I had to restart the computer before it would actually start Sibelius.
Mind you it's probably always wise after installing a program but the instructions on the site don't suggest that you should.

--
Rob
Win 7 64 bit, 3.1 GHz, 8 Gigs RAM 2014
Sibelius 7.1.3, Sibelius Sounds 7.1.2, Photoscore Ult., GPO4

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Sam at Sibelius - 03 Jul 10:00PM
Hi Patrick,

There are various options for you:

You can order the box and also download the Sibelius trial, which you can run using the 30-day trial. If this runs out before the box arrives (if you've been trying out 7.5 already, say) then you can get in touch with the support team and they can extend the license for you.

If you buy the download though, you can get up and running straight away. If you then need the DVDs (which at present are likely to be still on v7.5.0), you can buy the Replacement DVDs from here:

http://shop.avid.com/ccrz__ProductDetails?sku=AR-AV-SB75RD-00

However, in this day and age, DVD drives themselves are becoming less common. You will always have access to the latest version via download.

It appears the online store does have the Sibelius Reference in stock. Go to the following page and choose 'Shippable box' (I know... I'll ask someone to change that!) and you'll then see it's in stock:

http://shop.avid.com/ccrz__ProductDetails?sku=AR-AV-SB75RG-00

Hope you get up and running soon.

Sam

--
Contact Sibelius technical help by email or phone:
www.sibelius.com/helpcenter/contact.html

www.sibelius.com/support

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Patrick O'Keefe - 04 Jul 02:24AM
Hi Sam. Thanks for your comments. I assure you, my desktop PC has, and will continue to have a DVD drive. However, I decided to purchase the download upgrade. Maybe a bad choice. The Windows installer downloaded in "just" 3 1/2 hours, but the 7.5 Sounds installer (full library) download says it will run 2 days 6 hours. I've downloaded the Sounds updater but I don't know if Sounds will be usable on 7.1.3 once I run it.

Will 7.1.3 Sounds work with Sib 7.5?

Just for the record, I don't care how rare DVD drives are becoming, a 2-day download is not a convenient or user-friendly method of installing software. If Sibelius 8 - whenever it appears - is available only via download Sibelius will lose at least one customer.

--
Patrick O'Keefe

Sib 7.1.3, GPO4, NotePerformer, lots of EWQL stuff
Win7 x64 Pro Intel i7-4771, 3.50Ghz, 16GB RAM

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Ralph L. Bowers Jr. - 04 Jul 02:45AM
Hi, Patrick

Sorry to read this about your download speeds with your IP. I have comcast "blast" and my download of Sib. 7.5.1 was only 19 minutes for the base 1.3 GB file.

--
Sibelius 6.2, 7.1.3, Bob Zawalich plugins, dolet 6.3

Finale 2010b,2011b,2012c, 2014a, TGTools pro, Patterson plugins, JW Plugins, GPO4, World Instruments
ProTools 9.5, Reaper
Notion4, Progression, Progression2

Windows XP Pro (32 bit); 7 Pro (64bit); 8 Pro (64 bit)/ 4-16GB Ram across three PC's

Pencil & Paper

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Peter Smith - 04 Jul 05:42PM
Hi Joe,

Could you tell your sales team please so they can update the download purchase version. I've got a slow broadband and it took nearly 4 hours to get 7.5. I installed it only to find I then had to download 7.5.1 for another 4 hours which was avoidable and frustrating. Might avoid frustrating other customers!

--
Peter Smith, West Cumbria
Sibelius 7.5.1, Photoscore Ultimate 7.0.2, Windows 7 Professional 64 bit, 8GB RAM

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Mike P. - 03 Jul 10:21PM
Some of the things I have read on this string of messages lead me to believe that if I download the update to 7.5.0 it will also update my registered copy of 7.1.3, which I don't want to do. In particular, I have 7.1.3 plus a demo copy of 7.5.0 and am hoping to update only the demo of 7.5. Can I do this?

Mike Philcox

--
OS X 10.8.2, MacBook Air w. SSD, 1.7 GHz Intel Core i5 & 4 GB memory, Apogee Duet 2, Sibelius 7.1.3 incl. Sounds, Pianoteq 4, other sound sets awaiting an external HD

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Sam at Sibelius - 03 Jul 10:27PM
Hi Mike,

The Sibelius 7.5.1 installation won't touch your version of Sibelius 7.1.3. There was a problem in 7.5.0 where the activation of 7.5 would temporarily take out the 7.1.3 activation but this won't apply to you as a) you're running the trial anyway and b) even after you activate 7.5.1, it now won't affect 7.1.3.

Hope this clears it up.

Sam

--
Contact Sibelius technical help by email or phone:
www.sibelius.com/helpcenter/contact.html

www.sibelius.com/support

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Marcos dos Santos - 04 Jul 12:01AM (edited 04 Jul 12:05AM)
Sam,
The update solved most of the problems in portuguese version (thanks for that!). Described here:

http://www.sibelius.com/cgi-bin/helpcenter/chat/chat.pl?com=thread&start=648446&groupid=3


But there is one small bug that persists when clicking to find and open another file (inside Sibelius or under quickstart). If Sibelius is in Portuguese I can´t see any Sibelius files in the window, only midi files (even if show all music files is selected). when I choose to see only sibelius files the problem is gone.

If I change to english this problem is not present.

But it is a great update! Thanks!
Now I can finally use it in portuguese!

--
Marcos

Sibelius 7.1.3/7.5, Sibelius First 7.1.3
win 7 Ultimate SP1 64bits, M-Audio Fast Track Pro.
Desktop: i7(950) 3.06Ghz 8GB Ram,
Laptop: i7 3630QM 2.4Ghz 16GB Ram

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Richard Vitale - 04 Jul 03:14AM (edited 04 Jul 03:14AM)
Sam and Sibelius Team . . . thank you so much for keeping my favorite app alive and well!

And I want to also thank you Sam, Tom Betts and Josh in Tech Support for helping me register Sibelius 6 to my newly initialized hard drive.

I was truly impressed by how quick and helpful the responses were and in getting me me registration number so quickly :-)

--
Richie Vitale-Sib 7.1.3 User
iMac 2.66 Ghz Intel/Lion/4 GB RAM
http://www.richievitale.com
http://www.youtube.com/user/richievitale

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Glynn Davies - 04 Jul 11:19AM
Hi Sam, despite what you've written above, my 7.1.3 version became deactivated after installing 7.5.1. Is there some way I can get around this? Thanks!


--
Sibelius 7.1, Windows 7 Professional 64bit SP1, Intel Core i7 2.93Ghz, 16Gb RAM, 24in BenQ, 1Gb Nvidia GTX550, Soundblaster Recon3D 5.1, 120Gb SSD, 1Tb HDD

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Joe @ Sibelius - 04 Jul 11:33AM
Hi Glynn,

> my 7.1.3 version became deactivated after installing 7.5.1. Is there some way I can get around this?

The 7.5.x updater assumes that you're upgrading an existing copy of Sibelius 7.1.x. Usually, you'll only want to run Sibelius 7.5, but now, the fix that we've made allows you to re-activate Sibelius 7.1.

In short: if you try and re-activate Sibelius 7.1.3, it should work. Hopefully you won't need to because 7.5.1 is nice'n'stable (tm).

If you do get problems, however, please contact my colleagues in support who'll be happy to help: http://www.sibelius.com/documents/contact_form.html

Best wishes,

Joe

--
Joe Pearson | Product Designer | Sibelius
www.sibelius.com, @joeapearson, joe.pearson@avid.com

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Glynn Davies - 04 Jul 11:39AM
Ok, I went through the activation process and it seems to have worked. I suppose I was concerned it would deactivate 7.5.1 in the process!! Thanks for your help :)


--
Sibelius 7.1, Windows 7 Professional 64bit SP1, Intel Core i7 2.93Ghz, 16Gb RAM, 24in BenQ, 1Gb Nvidia GTX550, Soundblaster Recon3D 5.1, 120Gb SSD, 1Tb HDD

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Joe @ Sibelius - 04 Jul 11:40AM
Hi Glynn,

> Thanks for your help :)

You're most welcome!

Cheers,

Joe

--
Joe Pearson | Product Designer | Sibelius
www.sibelius.com, @joeapearson, joe.pearson@avid.com

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Joe @ Sibelius - 04 Jul 11:30AM
Hi Richie,

> I was truly impressed by how quick and helpful the responses were and in getting me me registration number so quickly :-)

That's really good to hear. Glad you're up and running.

Cheers,

Joe

--
Joe Pearson | Product Designer | Sibelius
www.sibelius.com, @joeapearson, joe.pearson@avid.com

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Joe @ Sibelius - 04 Jul 11:29AM
Hi Marcos,

> If Sibelius is in Portuguese I can´t see any Sibelius files in the window, only midi files

We just reproduced this, I've logged it and we'll have to address it in a future update. Sorry we missed it this time around (but I'm glad you've found our other improvements helpful).

I think the best workaround for you is to select Todos os arquivos from the File > Open dialog (at the bottom). This then allows you to open the files.

--
Joe Pearson | Product Designer | Sibelius
www.sibelius.com, @joeapearson, joe.pearson@avid.com

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Peter Roos - 04 Jul 04:31PM
Excellent news, congratulations Sam and team, timing for downloading is perfect on this beautiful 4th of July.

This is a standalone upgrade, correct? Are there any other files to download, e.g. an upgraded manual, or is that included in the upgrade?

--
Peter Roos
www.summeroflovemusic.com
IMDb: www.imdb.com/name/nm2039241

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Frank Wilhoit - 04 Jul 10:51PM
I look forward to the Windows 8.1 DPI scaling fix. Throttling back to 150% on my new 39" 4K -- which I bought for Sibelius -- has been frustrating.

Allow me to express my agremeent with those who have said that it would surely have been possible to package a diff much smaller than 1.3 Gb. There are still MANY, MANY people who have slow (by today's standards) connections -- or ISPs who will not capriciously chop off a large file download because...caps, or movie piracy, or their switches can't get through an hour without blowing heap and rebooting themselves, or whatever. I am in a rural area of the Midwestern US; my internet connection is 3G; I get *peak* throughput of 2 megabits/second and the probability of a > 1Gb download completing without being chopped is quite small.

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by guitarman60 - 05 Jul 04:09AM
Are there codecs for the 64 bit version of 7.5? it does not allow me to open many video file types? 32 bit works fine. Thanks,
Paul

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Robin Walker - 05 Jul 08:18AM
Codecs are an operating system plug-in, not unique to any particular application.

K-Lite seems to offer a reasonable set of video codecs, including 64-bit ones. You can download the Basic version from:
http://www.codecguide.com/download_k-lite_codec_pack_basic.htm

Take care not to click on any coloured "Download" buttons in adverts. K-Lite is free. Just follow the text link "HTTP Mirror 1".

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by guitarman60 - 06 Jul 02:01AM
Many thanks...works great!

Sibelius allows me to open a silent video clip and compose music to it. However, it's not possible to export the video with the composed music as a single file. Opening the sib. file shows both the score and the video. I found that I can do what I need to in Movie Maker, but I hope Avid provide a solution in the future. Other solutions? (win 7 64 bit)
Cheers,
Paul

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by steve4cello - 06 Jul 01:29PM
Looks like all the things I was disgruntled about have been addressed, including now having up to date documentation!
Thanks

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Sam at Sibelius - 07 Jul 02:06PM
Hi Frank,

> I look forward to the Windows 8.1 DPI scaling fix. Throttling back to 150% on my new 39" 4K -- which I bought for Sibelius -- has been frustrating.

Great!

> Allow me to express my agremeent with those who have said that it would surely have been possible to package a diff much smaller than 1.3 Gb.

We'll look into how feasible this is. We could split the installer in two, allowing people to download the 64-bit or 32-bit Windows installers. I'll have a chat to the release engineering team and see what we can do.

Sam


--
Contact Sibelius technical help by email or phone:
www.sibelius.com/helpcenter/contact.html

www.sibelius.com/support

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Sam at Sibelius - 07 Jul 02:03PM
Hi Peter,

Indeed, it's just one one file to download and install. The Reference is built into the program or you can find it here too:

www.sibelius.com/download/documentation

Sam

> Excellent news, congratulations Sam and team, timing for downloading is perfect on this beautiful 4th of July.
>
> This is a standalone upgrade, correct? Are there any other files to download, e.g. an upgraded manual, or is that included in the upgrade?


--
Contact Sibelius technical help by email or phone:
www.sibelius.com/helpcenter/contact.html

www.sibelius.com/support

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Ralph L. Bowers Jr. - 08 Jul 05:06PM
Finally did the upgrade (7.5.1) on two of my systems. I'll wait a little longer on the other systems.
But, what I'd like to note is that all of my plugins transferred over to 7.5.1 along with my VST's and soundsets.
This was/is a very nice feature I had not read about or if I did I did not let it register on my consciousness.

Thanks Sam B., and Avid (Sibelius) development team.

--
Sibelius 6.2, 7.1.3, Bob Zawalich plugins, dolet 6.3

Finale 2010b,2011b,2012c, 2014a, TGTools pro, Patterson plugins, JW Plugins, GPO4, World Instruments
ProTools 9.5, Reaper
Notion4, Progression, Progression2

Windows XP Pro (32 bit); 7 Pro (64bit); 8 Pro (64 bit)/ 4-16GB Ram across three PC's

Pencil & Paper

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Hans Nel - 08 Jul 08:45PM
Hi guys,

1) On how many computer am I licensed to install Sib 7.5.1? May one install it on 4 PCs?

2) Is there a downloader available to resume large downloads. I try to download Sib sound library 7.5 but the dpwnload ended after 14gig (out of 23gig).

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Sam at Sibelius - 08 Jul 08:48PM
Ralph - glad you've found the transition easy and it's working well for you.

Hans - as before, you can have Sibelius 7.5 installed and activated on any 2 computers at a time. You can deactivate and reactivate as many times as you need to though.

Sam

--
Contact Sibelius technical help by email or phone:
www.sibelius.com/helpcenter/contact.html

www.sibelius.com/support

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Ralph L. Bowers Jr. - 08 Jul 09:06PM
Hi,Hans

I have owned and purchased 2 copies of Sibelius for years. That is the only way to get your 4 PC's installation/activation covered. Have done the same with my Finale software.
That way I am able to have two running at the same time per the EULA.

--
Sibelius 6.2, 7.1.3, 7.5.1, Bob Zawalich plugins, dolet 6.3

Finale 2010b,2011b,2012c, 2014c, TGTools pro, Patterson plugins, JW Plugins, GPO4, World Instruments
ProTools 9.5, Reaper
Notion4, Progression, Progression2

Windows XP Pro (32 bit); 2@ 7 Pro (64bit); 8.1 Pro (64 bit)/ 4-16GB Ram across four PC's

Pencil & Paper

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Hans Nel - 08 Jul 09:30PM
Thanks guys, any info about the downloader issue?

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Sam at Sibelius - 08 Jul 09:44PM
Hi Hans,

I gather the Download Manager should be kicking in but this may depend on your web browser and version of Java installed.

The support team can send you the installers using a different method too, which also has a download manager. If you need it, get in touch with them (and mention transfer.avid.com) and they'll figure out a solution for you:

www.sibelius.com/documents/contact_form.html

Sam

--
Contact Sibelius technical help by email or phone:
www.sibelius.com/helpcenter/contact.html

www.sibelius.com/support

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Hugh Cain - 09 Jul 12:40PM
7.5.1 is great! The video and audio function is truly amazing to use … really fast. Thanks for the improvements.

--
Hugh Cain
Cedar Rapids Iowa
using: Mac OS X 10.7.3/Processor 3.4 GHz Intel Core i7/memory 32 GB 1333 Mhz DDR3/ and
Sibelius 7.5 w S Sounds updated to same

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by peter - 12 Jul 06:48AM
I am really needing 7.5.1 because of two failures in 7.5, audio and B.Cl. I downloaded the ***.zip file successfully and the file starts but never finishes loading the ***.msi file, when it says, 'Error opening installation file. Verify log file location exists and is writeable'. What is the name of the log file and where might I expect to find it? I would be very grateful for a solution. i7 16GB Win 8.1

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Robin Walker - 12 Jul 09:13AM
Peter,

This is probably a Windows problem, not a Sibelius one.

1. See http://support.microsoft.com/kb/2564571

2. The location of the log file ought to be:
C:\Users\[username]\AppData\Local\Temp\
This folder hierarchy is by default hidden from view: you might need first to use Control Panel "Folder Options" to enable the viewing of the hidden AppData folder.

3. You should check the file system permissions on that "Temp" folder quoted above, and ensure that you (the current User) have Full Control.

4. Please verify that the installer that you tried to execute has been properly extracted from its containing zip file (that you downloaded), and that its name and length after extraction are EXACTLY as below:

Name of file: Sibelius751Installer.exe
Length of file: 1.30 GB (1,399,837,928 bytes)

If the length is not as shown above, then it is possible that the download was faulty: if so, try the download again until you get a complete download.

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by peter - 12 Jul 01:13PM
Hi Robin,
I have downloaded the zip file twice and both times they have been Compressed file 1,366,220 and Installer size 1,367,030. I checked the \temp\ file for a log file, but there was nothing there. I then switched off explorer.exe as suggested (for win8) by microsoft support. This had no effect. So I have still not managed to install 7.5.1.

Thank you for resolving the B.Cl problem.

Rgds,

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Robin Walker - 12 Jul 02:37PM
> I then switched off explorer.exe as suggested (for win8) by microsoft support. This had no effect.
> So I have still not managed to install 7.5.1.

Please try completely shutting down Windows (not sleep mode) and starting Windows afresh.

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by peter - 13 Jul 07:36AM
I disabled explorer by renaming the file. Restarted the computer, and now I have a blank screen and no access to the computer. In 8.1 there appears to be no F12 to a C:/ prompt. Help please.

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by peter - 13 Jul 07:42AM
I have recovered the computer, with a disk. But I am concluding there is something fundamentally wrong with this update, because it should not be doing this. There is nothing 'odd' about my computer, a Toshiba, i7, 16GB, with Sibelius 7.5, and I should not be having to mess with Win programmes to get install to work. What happens now? Rgds,

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Robin Walker - 13 Jul 07:59AM
> I should not be having to mess with Win programmes to get install to work. What happens now?

You should seek help from Microsoft Support for your Windows problem: "Error opening installation file. Verify log file location exists and is writeable"

This is not a Sibelius or Sibelius installer problem: it is a problem with the specific Windows installation on your PC.

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by peter - 13 Jul 08:11AM
But surely it is a problem that you are going to be facing with all clients with Windows 8.1.

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Robin Walker - 13 Jul 08:47AM
> But surely it is a problem that you are going to be facing with all clients with Windows 8.1.

No, many others have already installed the 7.5.1 update successfully. This is a problem with your specific installation, not with Windows 8.1 in general.

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Robin Walker - 13 Jul 07:55AM
> I disabled explorer by renaming the file. Restarted the computer, and now I have a blank screen

Yes, of course. You disabled an essential part of the Windows operating system: no-one suggested that you should do this. This will not help you with your other Windows installation problem.

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Robin Walker - 12 Jul 09:25AM
> I am really needing 7.5.1 because of two failures in 7.5, audio and B.Cl.

Peter,

You need to be aware that the 7.5.1 Sibelius application update does not address the Bass Clarinet issue, the fix for which was issued separately as a patch for the Sibelius 7 Sounds sample library:
http://avid.force.com/pkb/articles/en_US/troubleshooting/Unable-to-play-back-some-scores-in-Sibelius-7-5-problem-with-Bass-Clarinet-patch

There are no Sibelius 7 Sounds sample library updates in the 7.5.1 application update.

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Laurence Payne - 12 Jul 12:17PM
> I am really needing 7.5.1 because of two failures in 7.5, audio and B.Cl.
>>>>>>>>>>>>>>>>>>>>>>>

By "audio" do you mean the Audio Export feature? Yes, that's fixed in 7.5.1. As stated, the Bass Clarinet patch is a seperate one, and can (and should) be applied to either 7.5 or 7.5.1.

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by peter - 12 Jul 01:18PM
The problem I had with audio export was not that it was slow, now fixed I believe, but that it could not use a file with too much 'plain text' in it, for example Act 1, Scene 1, Scene: bla, bla, bla 1/4 page, and occasional unaccompanied dialogue, 1 page or more. I hope this is fixed.

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Laurence Payne - 12 Jul 01:52PM
> The problem I had with audio export was not that it was slow, now fixed I believe, but that it could not use a file with too much 'plain text' in it, for example Act 1, Scene 1, Scene: bla, bla, bla 1/4 page, and occasional unaccompanied dialogue, 1 page or more. I hope this is fixed.
>>>>>>>>>>>>>>>>

Ah. That's a new one to me, and not an issue I've seen discussed - either as a reported problem or as a reported fix.

Have you discussed it here? Posted a sample sib file to test on our systems? Apologies if you have, and I missed it. Otherwise, how about starting a new thread for it?

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Robin Walker - 14 Jul 03:06PM
> the file starts but never finishes loading the ***.msi file, when it says,
> 'Error opening installation file. Verify log file location exists and is writable'.

For the benefit of other readers of this forum, a work-around has been verified for this issue, enabling installation to proceed.

This problem occurs if the current Windows account username contains a blank space or certain non-alphanumeric characters.

A work-around which enables the 7.5.1 installation to proceed is to use control panel "User Accounts" to create a new Windows account with Administrator privileges and a username which is a single word of alphanumeric characters only. Then log out of your normal account and log in to that new account to perform the Sibelius 7.5.1 installation. Once the installation has been completed, you can log out of that special account and log back in to your normal Windows account for everyday use of Sibelius 7.5.1. You will need the special new Windows account again if you ever wish to uninstall Sibelius 7.5.1 or perform a Repair Installation.

Thanks to Peter for verifying that this solution worked for him.

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Laurence Payne - 14 Jul 03:45PM
"This problem occurs if the current Windows account username contains a blank space or certain non-alphanumeric characters."

And let that be a general warning to us all. Although some operating systems, some programs, may allow non-standard usernames and filenames - DON'T :-)

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by peter - 15 Jul 06:54AM
Thanks very much Robin for the solution; definitely out-of-the-box thought and much appreciated. I'd just like to add that the number of alphanumeric letters is probably 8-12. I used eight, and it did not work with seven, even though a minimum of six is meant to work, presumably because it would include spaces. Thanks again.

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Sam at Sibelius - 15 Jul 10:18AM
Thanks for helping out here. We've passed this on to our Release Engineering team to resolve in due course.

Glad you're up and running now, Peter.

Sam

--
Contact Sibelius technical help by email or phone:
www.sibelius.com/helpcenter/contact.html

www.sibelius.com/support

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Ben Moore - 16 Jul 07:24PM
Before I update, have any of these issues which have plagued me for some time been addressed?:
-crashes occur during playback of scores with trills (I think only using GPO4 sounds....). I've disabled all my trills for now but would love to hear them again.
-Slurs have no effect in the playback of any of my scores. Everything sounds detached. (No one in the forum or at Sibelius support has been able to help me with this problem.)
-slurs do affect the playback of my GPO4 horns causing them to sound more like strident clarinets...
Many thanks!
Ben

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Robin Walker - 16 Jul 09:27PM
Problems with GPO4 cannot be fixed by Sibelius: they are problems in GPO4 or in ARIA.

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by cziffra - 18 Jul 10:10PM
Video export isn't working for me after the update. I found that this is only happening when opening Sibelius first and then opening a file. If I double click on a file to open both Sibelius and the file at the same time, exporting works. I have verified that both methods of opening Sibelius are opening the same version (7.5.1).

The error I receive is "video export failed." Audio is processed in real time when the error occurs. The error appears to happen right after the audio is processed, but before video processing begins. Is there any way to correct this?

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Russell D - 20 Jul 08:27PM (edited 20 Jul 10:12PM)
Hi, Sam. Has the bug with the notation of the B flat bass clarinet been fixed?
From Blatter's Instrumentation and Orchestration, this instrument sounds a major 9th lower than written. Sibelius has it an octave below the clarinet instead.
ETA See page 107.

--
Sibelius 7.5
AMD Quad-core 9950, Windows 7 SP1, 6 GB RAM, M-Audio Audiophile 192, EWQLSO Platinum, EWQLSC (PLAY v3: x64), Wordbuilder

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Bob Porter - 21 Jul 12:12AM
Slap me, but I thought sounding an major ninth below written (treble clef) and an octave below clarinet were the same thing. Does Sibelius do something different?

--
Bob Porter
Sibelius 7.1.3,W8.1,C2Quad OC'ed to 3.4 Ghz,8 GB slower ram than I'd like, 250GB SSD.

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Russell D - 21 Jul 07:03PM (edited 23 Jul 10:37PM)
Bob, I gather from Professor Dwyer that it was (doing something different). I'll find out shortly if it's still wrong (as it looked ok to me yesterday).

ETA All is fine now, whatever the problem was.

--
Sibelius 7.5
AMD Quad-core 9950, Windows 7 SP1, 6 GB RAM, M-Audio Audiophile 192, EWQLSO Platinum, EWQLSC (PLAY v3: x64), Wordbuilder

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Philip Sparke - 22 Jul 08:07AM
Just tried (again!) to upgrade. Have managed to install the upgrade but am having trouble activating the new version. I go through all the checkout procedure to pay for the upgrade but when I try to pay I get the message - 500 Internal Server Error.

Any help would be appreciated

--
Philip Sparke - Anglo Music Press
Sib 7.0.2 Windows 7, 3.04GHz i7-2600K 16GB RAM 256GB SSD
www.philipsparke.com

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Bob Morabito - 22 Jul 10:42AM
If needed you might try contacting the Avid registration support team. Please complete the form here:

http://avid.force.com/Support/RegistrationCaseCreation

or here

http://www.sibelius.com/documents/contact_form.html

Hope this helps.

Thanks Bob

--
Bob Morabito
Sib 5.2.5, 6.2, 7.1.3. 7.5.1
Mac OS 10.9.3 iMac 32GB RAM, 1 TB SSD

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Dawson Hull - 27 Jul 12:04AM
Just updated. I was hoping this would fix a problem that Sibelius has when accessing the Finder on my mac. The first time after opening the program that I tell it to bring up documents (i.e. File/Open or File/Save) it spins and spins. I just timed it - it took 2 mins and 13 seconds from when I hit Cmd+O until the documents in my scores folder appeared. After that initial time it comes up faster but it's slow the first time that I do this after having closed Sibelius and reopened it.

The Finder behaves normally in all other programs. Sibelius is the only one that's doing this.

I'm running Mac OS 10.9.4 and Sibelius 7.5.1 on a 2011 MacBook Pro with 2 GHz i7 and 8 GB of Ram.

Is this happening to anyone else??

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Robin Walker - 27 Jul 10:03AM
Slow open/save dialogs is a known issue in Mavericks:
http://osxdaily.com/2013/11/24/slow-open-save-dialog-problem-mac-os-x/

Does that article still apply to 10.9.4?

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Dawson Hull - 29 Jul 05:51PM
I just tried that fix but it didn't work for me. Sibelius is the only program that is doing this.

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by SANDY K - 01 Aug 05:36PM
I upgraded to Sibelius 7.5.1. I noticed that it is the 32 bit version. How do I download the 64bit version?

Sandy K

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Laurence Payne - 01 Aug 05:54PM
If you look in your Program Files (x86) folder you'll find a 32-bit version. In your Program Files folder will be the 64-bit one. You automatically get both. Unless you took particular pains to arrange things differently, your desktop icon and file association will point to the 64 bit one.

So, basically, don't worry.

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Jesper Elén - 08 Aug 05:08PM
I just updated school computers from 7.1.3 to 7.5.1 and when I activated 7.5, 7.1 got deactivated. Activated 7 again but the got "No more authorizations available" or similar.
Sigh…
Ended up deleting 7 on all computers in frustration. Annoying it still does not work.

Jesper

--
MacBook Pro, 8GB, OS 10.9.3,
Sibelius 7.5, Wallander Intstruments Brass & Woodwind 2.37,
Wallander Intstruments NotePerformer 1.3.3,
EZDrummer 2.01 + Jazz EZX 1.5.1, Pianoteq Pro 5.01, Acoustic Samples The Upright

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Sam at Sibelius - 08 Aug 05:45PM
Hi Jesper,

For standalone multiseat licenses in schools, it works differently. You get the total number of seats across both versions e.g. from a 30 seat license, you can do 20 on v7.5 and 10 on v7. You can't have 30 seats, say, on each as you don't own 60 seats.

For network multiseat licenses, you can have one version or the other activated, not both.

Hope this explains what's happening.

Sam

--
Sam Butler | Product Manager | Sibelius
sam.butler@avid.com | @avid_sam

Contact the Sibelius support team:
www.sibelius.com/documents/contact_form.html

KB and other resources:
www.sibelius.com/support

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Jesper Elén - 08 Aug 08:40PM
Ok, I understand Sam, thanks.

Jesper

--
MacBook Pro, 8GB, OS 10.9.3,
Sibelius 7.5, Wallander Intstruments Brass & Woodwind 2.37,
Wallander Intstruments NotePerformer 1.3.3,
EZDrummer 2.01 + Jazz EZX 1.5.1, Pianoteq Pro 5.01, Acoustic Samples The Upright

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Philip Sparke - 15 Aug 07:50AM
Any ideas where I can buy an upgrade from 7 to 7.5? Might sound like a daft question, but I have not been able to buy it through the Avid website. The last 'help' I got from them is the news that they can't let me register my address in order to make the purchase (see below). I've looked at going to a reseller as suggested, but haven't found the right upgrade available (only 6-7.5, which is more expensive.)

I have already downloaded and made the upgrade but can't activate it as I can't pay for it! Seems bizarre to me!

Last reply from Avid Customer Success (ironic!):-

Hi,

Im am sorry for the confusion. In the last email, I stated this is a problem on Avids end. They are trying to fix the website so customers can update their address. I suggested in the last email to purchase the Sibelius 7.5 from any of our resellers. Here is a link to a list of them:

sibelius.com/resellers

You can purchase your software from any of these authorized resellers since our website is having issues

--
Philip Sparke - Anglo Music Press
Sib 7.0.2 Windows 7, 3.04GHz i7-2600K 16GB RAM 256GB SSD
www.philipsparke.com

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Sam at Sibelius - 15 Aug 08:36AM
Philip,

Sorry to hear this. I'll see what I can do for you. If your trial expires, email me directly and I can extend this for you.

As soon as I have news from the webstore IT team, I'll let you know.

Sam

--
Sam Butler | Product Manager | Sibelius
sam.butler@avid.com | @avid_sam

Contact the Sibelius support team:
www.sibelius.com/documents/contact_form.html

KB and other resources:
www.sibelius.com/support

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by Bob Morabito - 15 Aug 08:40AM
@ Philip Sparke: Please see:

<https://www.google.com/search?hl=en&tbm=shop&q=Sibelius+7+to+7.5+upgrade&oq=Sibelius+7+to+7.5+upgrade&gs_l=products-cc.3...3180.13377.0.13696.25.9.0.16.16.0.108.684.8j1.9.0...0.0...1ac.1.OATndhbbmGM&gws_rd=ssl#spd=0>

Thanks Bob

--
Bob Morabito
Sib 5.2.5, 6.2, 7.1.3. 7.5.1
Mac OS 10.9.4 iMac 32GB RAM, 1 TB SSD

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Re: Sib. 7.5: Sibelius 7.5.1 update now available!
Posted by atomottokar - 30 Aug 06:26PM
hello

from my angle of view crucial priorities for the next sib versions facing
the coming competitions

1/ to be abble to launch multiple sib player , to be abble to use the full possibilities of FX
and AU effects
AND diversity of tunning , [ this i do not understand this limitations for a logiciel of
that class only one fixed tunning a= 440 ]
forget about , northa africa , fare east , and any categories of music except jazz / pop
[ i know there is a not so practical turn around via midi message ]

2 / clicking a note Schould reflect the set articulations or the live velocity and not the
master volume !!!!
sure you added a functions witch need a constante manipulations .
and usually its to late , you got already the blare out sound in the headphone .

3 / the audio in sibelius is very tricky to set .
on a given instrument each sampled note schould sound auto at fairly
the same db level

4 / a simple list of current bug , or plug in not actualized witch beave differently
with each version
for ex / with 7.3.1 convert all b accidental to # delete the velocity and vice versa .

5 / an overall trim of sibleius schould be done ! a lot of feature have been added ! added !
added !
now LESS wil be MORE to have the logiciel lighter and more stable
a survey could be done ex do a lot of people use “ idea “ none of i know of .
dito live tempo ! sure interessting but do we want to spend hours , to manipulate this !

don’t get me wrong i’m not critcise for the exercise of doing it .


cordially





--
Mac pro book OS 10.8.2 2.6 Ghz intel duo 8 Go Ram
sounds sibelius 7.1.3 program sibelius 7.1.3 libray S7S

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Messages in this thread

Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 03 Jul 09:32AM
     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Joe @ Sibelius, 03 Jul 09:40AM
         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Ralph L. Bowers Jr., 03 Jul 10:44AM
             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Joe @ Sibelius, 03 Jul 10:52AM
                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Laurence Payne, 03 Jul 11:19AM
                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Joe @ Sibelius, 03 Jul 11:25AM
                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Laurence Payne, 03 Jul 12:36PM
                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Ralph L. Bowers Jr., 03 Jul 11:32AM
                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 03 Jul 12:16PM
                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Bob Morabito, 03 Jul 12:48PM
                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Laurence Payne, 03 Jul 01:07PM
                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Patrick O'Keefe, 03 Jul 04:13PM
                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Derek Williams, 03 Jul 04:59PM
                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robert Enns, 03 Jul 07:30PM
                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 03 Jul 10:00PM
                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Patrick O'Keefe, 04 Jul 02:24AM
                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Ralph L. Bowers Jr., 04 Jul 02:45AM
                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Peter Smith, 04 Jul 05:42PM
             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Mike P., 03 Jul 10:21PM
                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 03 Jul 10:27PM
                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Marcos dos Santos, 04 Jul 12:01AM
                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Richard Vitale, 04 Jul 03:14AM
                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Glynn Davies, 04 Jul 11:19AM
                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Joe @ Sibelius, 04 Jul 11:33AM
                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Glynn Davies, 04 Jul 11:39AM
                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Joe @ Sibelius, 04 Jul 11:40AM
                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Joe @ Sibelius, 04 Jul 11:30AM
                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Joe @ Sibelius, 04 Jul 11:29AM
                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Peter Roos, 04 Jul 04:31PM
                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Frank Wilhoit, 04 Jul 10:51PM
                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - guitarman60, 05 Jul 04:09AM
                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robin Walker, 05 Jul 08:18AM
                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - guitarman60, 06 Jul 02:01AM
                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - steve4cello, 06 Jul 01:29PM
                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 07 Jul 02:06PM
                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 07 Jul 02:03PM
                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Ralph L. Bowers Jr., 08 Jul 05:06PM
                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Hans Nel, 08 Jul 08:45PM
                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 08 Jul 08:48PM
                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Ralph L. Bowers Jr., 08 Jul 09:06PM
                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Hans Nel, 08 Jul 09:30PM
                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 08 Jul 09:44PM
                                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Hugh Cain, 09 Jul 12:40PM
                                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - peter, 12 Jul 06:48AM
                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robin Walker, 12 Jul 09:13AM
                                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - peter, 12 Jul 01:13PM
                                                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robin Walker, 12 Jul 02:37PM
                                                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - peter, 13 Jul 07:36AM
                                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - peter, 13 Jul 07:42AM
                                                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robin Walker, 13 Jul 07:59AM
                                                                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - peter, 13 Jul 08:11AM
                                                                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robin Walker, 13 Jul 08:47AM
                                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robin Walker, 13 Jul 07:55AM
                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robin Walker, 12 Jul 09:25AM
                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Laurence Payne, 12 Jul 12:17PM
                                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - peter, 12 Jul 01:18PM
                                                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Laurence Payne, 12 Jul 01:52PM
                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robin Walker, 14 Jul 03:06PM
                                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Laurence Payne, 14 Jul 03:45PM
                                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - peter, 15 Jul 06:54AM
                                                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 15 Jul 10:18AM
                                                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Ben Moore, 16 Jul 07:24PM
                                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robin Walker, 16 Jul 09:27PM
                                                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - cziffra, 18 Jul 10:10PM
                                                                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Russell D, 20 Jul 08:27PM
                                                                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Bob Porter, 21 Jul 12:12AM
                                                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Russell D, 21 Jul 07:03PM
                                                                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Philip Sparke, 22 Jul 08:07AM
                                                                                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Bob Morabito, 22 Jul 10:42AM
                                                                                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Dawson Hull, 27 Jul 12:04AM
                                                                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Robin Walker, 27 Jul 10:03AM
                                                                                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Dawson Hull, 29 Jul 05:51PM
                                                                                                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - SANDY K, 01 Aug 05:36PM
                                                                                                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Laurence Payne, 01 Aug 05:54PM
                                                                                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Jesper Elén, 08 Aug 05:08PM
                                                                                                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 08 Aug 05:45PM
                                                                                                                                         Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Jesper Elén, 08 Aug 08:40PM
                                                                                                                                             Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Philip Sparke, 15 Aug 07:50AM
                                                                                                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Sam at Sibelius, 15 Aug 08:36AM
                                                                                                                                                 Re: Sib. 7.5: Sibelius 7.5.1 update now available! - Bob Morabito, 15 Aug 08:40AM
                                                                                                                                                     Re: Sib. 7.5: Sibelius 7.5.1 update now available! - atomottokar, 30 Aug 06:26PM