Messages in this thread

Sib. 7.5: Sibelius 7.5 is unstable as Hell. It ... - ingosand, 09 May 12:27PM
     Re: Sib. 7.5: Sibelius 7.5 is unstable as Hell.... - Laurence Payne, 09 May 12:39PM
         Re: Sib. 7.5: Sibelius 7.5 is unstable as Hell.... - Bob Morabito, 09 May 02:49PM
             Re: Sib. 7.5: Sibelius 7.5 is unstable as Hell.... - MazinPZ, 13 Jul 10:34AM
                 Re: Sib. 7.5: Sibelius 7.5 is unstable as Hell.... - Robin Walker, 13 Jul 10:39AM
                     Re: Sib. 7.5: Sibelius 7.5 is unstable as Hell.... - Sam at Sibelius, 15 Jul 10:41AM

Sib. 7.5: Sibelius 7.5 is unstable as Hell. It crashes all the times. Lost hours of work:-((((((((((((((((((((
Posted by ingosand - 09 May 12:27PM

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Re: Sib. 7.5: Sibelius 7.5 is unstable as Hell. It crashes all the times. Lost hours of work:-((((((((((((((((((((
Posted by Laurence Payne - 09 May 12:39PM
Well, once you realised it was unstable you got into the habit of pressing Ctrl-S regularly of course, so at least you only lost 5 minutes work at a time :-)

This is usually about your soundcard drivers or about VSTi plugins. We can get more detailed if YOU get more detailed.

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Re: Sib. 7.5: Sibelius 7.5 is unstable as Hell. It crashes all the times. Lost hours of work:-((((((((((((((((((((
Posted by Bob Morabito - 09 May 02:49PM
Better than just Saving, and rewriting over the same piece each time, do a 'Save as' every few minutes, or every change or so you make.

Just saving a piece over and over with the same name runs the risk of losing a LOT of work, should one of those saves malfunction.

Also you should check your Backup scores, and Auto Save folder for saved scores when trouble strikes.

Thanks Bob

PS If you give a more detailed account of the crashes--error messages, reproducible steps with each crash-- and your System specs--platform, OS, RAM, etc-- perhaps someone can help solve the problem

--
Bob Morabito
Sib 5.2.5, 6.2, 7.1.3. 7.5
Mac OS 10.9.2 iMac 32GB RAM, 1 TB SSD

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Re: Sib. 7.5: Sibelius 7.5 is unstable as Hell. It crashes all the times. Lost hours of work:-((((((((((((((((((((
Posted by MazinPZ - 13 Jul 10:34AM
This is happening to me, as well. I am getting an Access Violation message that Sibelius must restart, at the point I try to close a file. I have tried alternate ways of closing a file, but I can't determine any consistency to the issue. It is so troublesome. I hope there is a fix. Thank you. Patricia

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Re: Sib. 7.5: Sibelius 7.5 is unstable as Hell. It crashes all the times. Lost hours of work:-((((((((((((((((((((
Posted by Robin Walker - 13 Jul 10:39AM
Patricia, what version of Sibelius are you running?

If you are running Sibelius 7.5, please install the free update to 7.5.1.

On Windows or on Mac OS?

Was Sibelius running full-screen when it crashed?

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.5: Sibelius 7.5 is unstable as Hell. It crashes all the times. Lost hours of work:-((((((((((((((((((((
Posted by Sam at Sibelius - 15 Jul 10:41AM
Certainly upgrade to 7.5.1. It contains fixes to many of the crashes in Sibelius:

http://www.sibelius.com/helpcenter/updates/sibelius75/from_7_5_0.html

Let us know how you get on.

Sam

--
Contact Sibelius technical help by email or phone:
www.sibelius.com/helpcenter/contact.html

www.sibelius.com/support

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Messages in this thread

Sib. 7.5: Sibelius 7.5 is unstable as Hell. It ... - ingosand, 09 May 12:27PM
     Re: Sib. 7.5: Sibelius 7.5 is unstable as Hell.... - Laurence Payne, 09 May 12:39PM
         Re: Sib. 7.5: Sibelius 7.5 is unstable as Hell.... - Bob Morabito, 09 May 02:49PM
             Re: Sib. 7.5: Sibelius 7.5 is unstable as Hell.... - MazinPZ, 13 Jul 10:34AM
                 Re: Sib. 7.5: Sibelius 7.5 is unstable as Hell.... - Robin Walker, 13 Jul 10:39AM
                     Re: Sib. 7.5: Sibelius 7.5 is unstable as Hell.... - Sam at Sibelius, 15 Jul 10:41AM