'Sib. 6.x: self-deleting files???'

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Sib. 6.x: self-deleting files??? - Derek Hurst, 11 Aug 04:40PM
     Re: Sib. 6.x: self-deleting files??? - Richard Vitale, 11 Aug 04:48PM
     Re: Sib. 6.x: self-deleting files??? - Marcos dos Santos, 11 Aug 04:53PM
         Re: Sib. 6.x: self-deleting files??? - Derek Hurst, 11 Aug 05:09PM
             Re: Sib. 6.x: self-deleting files??? - Richard Vitale, 11 Aug 05:22PM
             Re: Sib. 6.x: self-deleting files??? - Robin Walker, 11 Aug 05:23PM
                 Re: Sib. 6.x: self-deleting files??? - Derek Hurst, 11 Aug 05:54PM
                     Re: Sib. 6.x: self-deleting files??? - David Shenton, 14 Apr 05:36PM
                         Re: Sib. 6.x: self-deleting files??? - Robin Walker, 14 Apr 07:01PM
                             Re: Sib. 6.x: self-deleting files??? - corawl, 19 Jun 08:46PM
                                 Re: Sib. 6.x: self-deleting files??? - Robin Walker, 19 Jun 09:06PM
                                     Re: Sib. 6.x: self-deleting files??? - Mike Lyons, 20 Jun 07:51AM

Sib. 6.x: self-deleting files???
Posted by Derek Hurst - 11 Aug 04:40PM
I have an i-Mac running 10.6.8.

I often have a problem of files self-deleting.
a pathway existed in Sibelius' pop up menu, but could not find the file.
After that the pathway and file name disappeared.

I can not find the file in the "finder" window nor in "spotlight".

I saved rigorously and renamed the file as an updated. Sibelius prompted me to save the version. Which is where I think the problem arose.

I am desperate as this is a newly composed work in progress and there is no way that I can reproduce the music that was lost due to a Sibelius error. With this latest episode the program has amounted to hundreds of of creative hours lost.

Surely the files can't be gone completely?

Is there some trick to finding the files perhaps Sibelius did not record the file name / update properly?

Please help. I can't bare the thought of trying to reproduce days of composing.
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Re: Sib. 6.x: self-deleting files???
Posted by Richard Vitale - 11 Aug 04:48PM
Derek,

Read this post when you have a chance:
http://www.sibelius.com/cgi-bin/helpcenter/chat/chat.pl?com=thread&start=595073&groupid=3&words=xxx&name=vitale

--
Richie Vitale-Sib 7.1.2 User
iMac 2.66 Ghz Intel/Lion/4 GB RAM
Save the Sibelius Development Team!
http://www.youtube.com/user/richievitale
http://www.richievitaleblog.com
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Re: Sib. 6.x: self-deleting files???
Posted by Marcos dos Santos - 11 Aug 04:53PM
You can check your autosave folder (and backup folder too)

--
Marcos

Sibelius 7.1.2, win 7 Ultimate SP1 32bits, M-Audio Fast Track Pro.
Desktop: i7(950) 3.06Ghz 4GB Ram,
Notebook: Dual-core T2330 1.6Ghz 2GB Ram
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Re: Sib. 6.x: self-deleting files???
Posted by Derek Hurst - 11 Aug 05:09PM
Richie (and Marcos)

Thanks for responding. I did see that post before, but it does not work. Same goes for Marcos' advice, which gets at the problem in a similar way. This is a bigger problem than the name of the file. Sibelius is doing, and has done to me several times, something really odd. All newer updates and versions of the file are gone or are hidden. I don't know if it is a directory problem or not, but my other programs don't do this.

I tried looking in time machine and there is an in-between version, but still... not nearly enough of the missing material is there.
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Re: Sib. 6.x: self-deleting files???
Posted by Richard Vitale - 11 Aug 05:22PM
Do you know how to find your Sibelius files without going to Open>Recent???

--
Richie Vitale-Sib 7.1.2 User
iMac 2.66 Ghz Intel/Lion/4 GB RAM
Save the Sibelius Development Team!
http://www.youtube.com/user/richievitale
http://www.richievitaleblog.com
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Re: Sib. 6.x: self-deleting files???
Posted by Robin Walker - 11 Aug 05:23PM (edited 11 Aug 05:32PM)
Neither Sibelius nor the Mac OS will automatically delete files that you have saved in correct user folders. If you are experiencing loss of files, it is something in your work-flow that is causing this.

If you mistakenly save Sibelius scores in the Sibelius Backups folder (perhaps as the result of rescuing a backup for further editing), then those files are vulnerable to being deleted in the due course of time. But you should not be saving files in the Sibelius Backups folder.

Also, there is a limit to the number of files that Sibelius will keep in its "Recent" list, that you can easily select for re-opening. The fact that a filename has been removed form this list does not mean that the file has been deleted or that it is no longer accessible.

So, the first question is: in what folder had you kept the file that seems to have disappeared? Go to that folder in the Finder, and open the file from there.

Another point to note is that Spotlight is only capable of finding files in locations which have been indexed by Spotlight. If you save files in locations that are not indexed, then Spotlight will never find them.

--
Sibelius 7.1.2/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6 for Sibelius, Windows 7 32-bit SP1, 4GB RAM
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Re: Sib. 6.x: self-deleting files???
Posted by Derek Hurst - 11 Aug 05:54PM (edited 11 Aug 05:58PM)
Thanks again for the responses. (and yes, I do know how to open scores without going to open>recent)

I went a little further back in time machine and found a nearly complete version with the updated name/version.

It was stored in Backups folder for some reason.

Sibelius crashes on me a lot and when I renamed the file, it ended up saving in Backups, though its predecessor was not. This is probably because the file I was working on was likely a rescued/backup file, though I was unaware of the files location.
So the problem does indeed stem from workflow (as Robin suggested), but inadvertently so.

I do have more problems with Sibelius crashing than most people, and I wish I knew why.

Anyway... It helps to be aware of this likelihood, as I hadn't been before. Next crash at least I know how/to-where I will direct the newly named file.

Thank god for time-machine.

Thanks again all, for your time.


~Derek


(I had thought that perhaps Sibelius came with a "critic" plug-in that was unaware of: one that deletes work so as to not enter the repertory or comments on the quality of "edits" through deletion?)
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Re: Sib. 6.x: self-deleting files???
Posted by David Shenton - 14 Apr 05:36PM
I too have had files just disappear and not for any of the reasons listed in this thread. I saved a file on 3/21/2015 that I had downloaded from my email to my PC and worked on the file for 3 days saving regularly in a designated Desktop folder. Then I created PDF files of the parts after finishing editing the Sib file on 3/23/2015 at 9:50AM. . The next day the PDF files still existed but not a single file of that name could be found anywhere on my PC, not in the Recycle Bin, Back Up folder, anywhere, In fact I went through every single file on my computer and it didn't even list a file as having been modified on 3/23/2015. It is not possible for a file to simply vanish unless Sibelius is somehow corrupted because the next day the original file I had downloaded from mu email showed up again making me think that Sibelius is somehow 'restoring' itself to an earlier date and time. Baffling! Any help much appreciated.........
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Re: Sib. 6.x: self-deleting files???
Posted by Robin Walker - 14 Apr 07:01PM (edited 14 Apr 07:47PM)
> making me think that Sibelius is somehow 'restoring' itself to an earlier date and time.

Sibelius has no responsibility for storing files on the PC. Files are not stored "in Sibelius" or "by Sibelius". Once a file has been "saved" by the user operating Sibelius, Sibelius is out of the equation, and has no part to play.

The filing system on a PC is managed by Windows.

Have you looked in the "Backup Scores" folder for the backup copies of every Sibelius score that you save?

What version of Sibelius, and of Windows?

--
Sibelius 7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6.3 for Sibelius, Windows 7 32-bit SP1 4GB, Windows 8.1 64-bit 16GB.
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Re: Sib. 6.x: self-deleting files???
Posted by corawl - 19 Jun 08:46PM
I too have had files disappear on me, but my problem was solved, at least in part, by changing the number of back-ups to keep in the Saving and Exporting section of Preferences. Try increasing this number.
I've also had a lot of problems with Sibelius crashing lately when I try to "save as", and then I couldn't find the original file. (I have Sib 7.5)

Mary
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Re: Sib. 6.x: self-deleting files???
Posted by Robin Walker - 19 Jun 09:06PM
> I too have had files disappear on me, but my problem was solved, at least in part, by changing the number
> of back-ups to keep in the Saving and Exporting section of Preferences.

That makes it sound as if you are storing score files in the "Backup Scores" folder. That is very dangerous, and should be avoided at all costs, as files can be deleted from that folder behind your back without warning.

> then I couldn't find the original file.

You should know in which folder your scores are filed: then just look there.

> I have Sib 7.5

You should apply the free update to version 7.5.1

--
Sibelius 8/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.0.3, Dolet 6.4 for Sibelius, Windows 7 32-bit SP1 4GB, Windows 8.1 64-bit 16GB.
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Re: Sib. 6.x: self-deleting files???
Posted by Mike Lyons - 20 Jun 07:51AM (edited 20 Jun 07:53AM)
You may think I'm overly anal in the way I organise my files, but I have never lost a file through not knowing where it is.

I created a folder called Sibelius. Inside is a folder for each type of music that I write (usually by ensemble). Inside each of these folders is a folder with the title of the piece - or, sometimes a subtype of the previous folder (e.g. Brass band->Solos/hymns/test pieces). Inside each of these is a folder named older which contains any unfinished or discarded versions. Each folder with a title contains one file which is the file itself.

I have two other copies of every file on two different hard drives.

I pointed Sibelius to open the Sibelius folder by default and then I create or find the appropriate folder in the hierarchy.

After each session I make copies of all the files I have been working on on the other drives. The probability of all 3 drives failing at the same time is small enough for me to feel comfortable with this system. I also have weekly backups onto another drive which keeps my windows backups.

When I pointed Sib to the folder, it automatically created a "backup scores" folder which contains incremental copies of my pieces. I have limited the number of backups to 200. You can always tell these backup files because they have numbers at the end of the filename:

Downscale March_1.sib, Downscale March_2.sib etc...

If you have been saving in a single folder for a while and you don't really know where that is, you need to take some action to set up a hierarchy - for your own sanity rather than for anything else. I never save Sib files to the desktop (which is cluttered enough). I would also not recommend having only one copy of a file on your main hard drive. Even if you keep them on a pen drive, it's better than nothing.
--
1.6GHz Intel i7 Quad core, Win 7 Pro (x64), 8GB, 7TB HDD, Scarlett 6i6, Sib 6.2, 7.1.3, 7.5 EWQLSO Plat, Miroslav Phil, NotePerformer, Harmony Asst, EWQLSC, GPO, COMB2
Si me castigare vis, necesse est me intellexisse.
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Messages in this thread

Sib. 6.x: self-deleting files??? - Derek Hurst, 11 Aug 04:40PM
     Re: Sib. 6.x: self-deleting files??? - Richard Vitale, 11 Aug 04:48PM
     Re: Sib. 6.x: self-deleting files??? - Marcos dos Santos, 11 Aug 04:53PM
         Re: Sib. 6.x: self-deleting files??? - Derek Hurst, 11 Aug 05:09PM
             Re: Sib. 6.x: self-deleting files??? - Richard Vitale, 11 Aug 05:22PM
             Re: Sib. 6.x: self-deleting files??? - Robin Walker, 11 Aug 05:23PM
                 Re: Sib. 6.x: self-deleting files??? - Derek Hurst, 11 Aug 05:54PM
                     Re: Sib. 6.x: self-deleting files??? - David Shenton, 14 Apr 05:36PM
                         Re: Sib. 6.x: self-deleting files??? - Robin Walker, 14 Apr 07:01PM
                             Re: Sib. 6.x: self-deleting files??? - corawl, 19 Jun 08:46PM
                                 Re: Sib. 6.x: self-deleting files??? - Robin Walker, 19 Jun 09:06PM
                                     Re: Sib. 6.x: self-deleting files??? - Mike Lyons, 20 Jun 07:51AM