'Sib. 7.1: Error 40202 No playback configurations at all'

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Sib. 7.1: Error 40202 No playback configuratio... - Hugh, 30 May 09:24AM
     Re: Sib. 7.1: Error 40202 No playback configur... - Bob Porter, 30 May 01:40PM
         Re: Sib. 7.1: Error 40202 No playback configur... - Robin Walker, 30 May 02:53PM
             Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 31 May 09:35AM
                 Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 31 May 01:20PM
                     Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 31 May 01:21PM
                         Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 31 May 01:22PM
                             Re: Sib. 7.1: Error 40202 No playback configur... - Robin Walker, 31 May 01:38PM
                                 Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 31 May 02:07PM
                                     Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 31 May 02:22PM
                                         Re: Sib. 7.1: Error 40202 No playback configur... - Robin Walker, 31 May 07:21PM
                                             Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 31 May 08:24PM
                                                 Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 31 May 09:18PM
                                                     Re: Sib. 7.1: Error 40202 No playback configur... - Robin Walker, 31 May 09:42PM
                                                         Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 31 May 10:20PM
                                                             Re: Sib. 7.1: Error 40202 No playback configur... - Robin Walker, 01 Jun 11:01AM
                                                                 Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 01 Jun 12:29PM
                                                                     Re: Sib. 7.1: Error 40202 No playback configur... - Robin Walker, 01 Jun 02:31PM
                                                                         Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 01 Jun 04:30PM
                                                                     Re: Sib. 7.1: Error 40202 No playback configur... - Bob Porter, 01 Jun 02:44PM
                                                                         Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 01 Jun 05:31PM
                                                                             Re: Sib. 7.1: Error 40202 No playback configur... - Bob Porter, 02 Jun 03:46AM

Sib. 7.1: Error 40202 No playback configurations at all
Posted by Hugh - 30 May 09:24AM
The Sibelius version is 7.1.2 which is supposed to work under XP SP3, and I have bought a 16-seat network licence for our school.

I have read that this error is generally due to an outdated driver (or another program using the soundcard, or an underpowered USB port) These latter two definitely are not relevant in my case.

Our soundcards are M-Audio (also part of Avid Group) Delta 2496. The driver in my work PC is:

Driver date 30/04/2009
Driver Version 5.10.0.5076
Signing Not


Are M-Audio withdrawing support for XP? The latest XP SP3 driver currently on M-Audio website for our soundcard Delta 2496:
Driver date 04/05/2007
Driver Version 5.10.00.5057 v 3
Signing don't know

I am completely stuck.....

Hugh

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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Bob Porter - 30 May 01:40PM
I see that a midi device can also cause this. Try unplugging it if there is one. The computers must be 32 bit. Is it possible that your computers are old enough that the USB ports are 1.1, rather than 2.0?

What are the computer specs?

--
Bob Porter
Sibelius 7.1.2,i3 2.4 ghz,W7 64 bit,8GB 1060,laptop

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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Robin Walker - 30 May 02:53PM (edited 30 May 03:03PM)
Hugh,

Please show us screen captures from:

1. The "Audio Engine Options" window;
2. The "Playback Configuration" window.

The error relates to a failure to open a MIDI (not audio) device for output. What MIDI devices do you have connected to that PC, and what other programs might already have that device open for output?

--
Sibelius 7.1.2/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Hugh - 31 May 09:35AM
Robin,
I will be able to send you screen shots and pursue the problem between 2 pm and 4 pm today. But I can already tell you that these windows are blank. The error 40202 stops the loading of the program, but if I OK the error, loading continues and Sib 7 runs but with no playback. The configuration button is greyed.
Hugh

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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Hugh - 31 May 01:20PM
Robin,
the Configuration button is greyed out, so I cannot open that view.
I believe I have attached 3 png files showing helpful screenshots, though this posting page does not show all that have been attached. Please let me know if you want more.

The Sibelius start-up music plays OK.

There are no USB or 5-pin DIN midi devices connected to the PC.

No other application has taken over the M-Audio driver, which I have proven by opening Cubase Studio4 and establishing that this driver was available to Cubase, then closing Cubase.

The computer has the usual Halion One resources that came with Cubase Studio 4, and also some other vst playback instruments such as sfz for soundfonts.

Hugh

Hugh
Attachment Playback devices.PNG.png (194K)

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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Hugh - 31 May 01:21PM
Oh, I see now, one attachment per message?
Here's another, then
Attachment Configuration button greyed out.PNG.png (203K)

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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Hugh - 31 May 01:22PM
And the final one
Attachment audio engine options.PNG.png (214K)

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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Robin Walker - 31 May 01:38PM
Sibelius is trying to do MIDI output through an ASIO interface, and that does not work, hence the error.

In Audio Engine Options, please select an audio output interface other than ASIO (a "DS" option will do nicely), then click OK all the way out, then quit Sibelius and re-launch.

You should now have a working Microsoft MIDI synthesiser for Sibelius output.

The next question is: it appears that you have not installed Sibelius 7 Sounds. There are four DVDs-worth of installations to do.

--
Sibelius 7.1.2/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Hugh - 31 May 02:07PM
Robin,
here is a screen shot of all the audio engine options that are available to me.
I have chosen each of these DS options, restarting the program afterwards.

Delta AP 1/2 (DS)
Primary Sound Driver (DS)
Realtek HD Audio Output (DS)
Delta SPDIF (DS)

The Realtek is the sound chip set on the motherboard; we may have disabled it to always use the Delta soundcard.

Every time I get error 40202 and greyed out configurations, no playback devices.

We are not necessarily wanting, yet, to install Sibelius Sounds on all the computers. More useful would be a low latency sample player such as sfz with a soundfont. Then we could play notes in.
Attachment All Audio Engine Options.PNG.png (205K)

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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Hugh - 31 May 02:22PM
Here is a screenshot of the audio devices on this computer, all are supposedly operating OK.

The error by the Multimedia controller refers to some Video Capture device I was experimenting with... either a Dazzle USB or an earlier FireWire version.

Attachment Device Manager, all Audio devices OK.PNG.png (119K)

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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Robin Walker - 31 May 07:21PM
Hugh,

Try this:

- keep Audio Engine Options on a working "DS" interface;
- quit Sibelius;
- Click Start -> All Programs -> Avid -> Sibelius 7 User Data;
- in the folder that opens, rename the sub-folder "PlogueEngine" to something different;
- now launch Sibelius (which will re-create a new "PlogueEngine" folder);
- does that fix playback?

--
Sibelius 7.1.2/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Hugh - 31 May 08:24PM
Regrettably, in one sense, since I really want to get this problem sorted, I'm on half term break till Mon 11th. But I will continue to monitor this forum to look for further understanding.

However, I think it's only my office PC that is coming up completely blank.... another school PC had one basic configuration available, though the Microsoft Wavetable sounds (showing an unusable 90 mS latency), in the Active pane, did not produce any sound after pressing the test button.

To use the free sfz sample player (from rgc:audio), a VST insrument, and a soundfont, would I just drop the .dll into Sibelius'es VST folder and expect to be able to select it in "playback devices"? That is the procedure with Cubase. Although I suppose the audio engine aspect will need sorting first.

Are there any recommended simple, free, soft synths that will deliver low latency for monitoring live-played note input?

Any resources, articles, etc where I can learn more about how Sibelius plays back?

Hugh



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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Hugh - 31 May 09:18PM
Robin,
I've been reading widely for the last couple of hours, and the reply you gave me 31 May 13:38 (above) saying "Sibelius is trying to do MIDI output through an ASIO interface, and that does not work, hence the error." appears to be contradicted by Sibelius help centre article 631: How to play back through a different device, which says:

>> If you're not getting any sound during playback or would like to direct Sibelius' playback to a different device go to the Play menu and choose Playback Devices.
Here, you can set up a new Playback Configuration. Click New at the top and type in a name (it doesn't really matter what you call it as long as you will recognise it). You'll now find you can activate the devices you want from the Available Devices list on the left and deactivate any unwanted devices from the right. Check you choose the most applicable Sound Set from the far right too. This can determine which sound library you use too i.e. if you activate Kontakt Player 2, say, the Sound Set list allows you to choose from the libraries you have installed.
Click Save and then the Close button. Play back your score and you'll find Sibelius now chooses all the sounds it needs from the new devices.
If you want to change the audio device Sibelius is playing from i.e. you have your headphones or speakers plugged into your audio interface instead of your computer, say, go to Play, Playback Devices and click the Audio Engine Options button. There, you can click the Interface drop-down, which will list all the audio devices Sibelius can see. On Windows, some may appear more than once with letters in brackets afterwards and should be chosen in this priority:
(ASIO): Audio Stream Input Output: this will be the best option to choose, if you have it. This will generally give you the lowest latency too.
(WASAPI): Windows Audio Session API: This too will give low latency but will be using your computer resources to do so
(DS): Direct Sound: This is the common driver using Windows' Direct Sound and will do for most situations.
(MME): Multimedia Extensions: This is an emulated driver that Windows can use. This will give you the worst performance and is not recommended.
So, if you have a device listed with ASIO, choose that. <<

I'm not seeking to catch you out, just trying to understand this complex area!

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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Robin Walker - 31 May 09:42PM
MIDI is not audio. In my experience, many ASIO implementations (ASIO being an audio interface, not a MIDI one) fail to handle attempts to send MIDI to them. The advice you quote above is for audio output, in which case ASIO is usually the best selection.

--
Sibelius 7.1.2/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Hugh - 31 May 10:20PM
Thanks Robin. I understand that Sibelius is basically a midi sequencer. But I am not trying to send the midistream to any external hardware device (tone module etc). I want to use a simple, fast, software synth, and output the resulting audio via my soundcard.

I came across a couple of 2007 postings by Daniel Spreadbury that seem to suggest I will be able to use the free sfz soundfont player:

>>> Daniel Spreadbury, Jul 2, 2007

It's quite easy to set up soundfont playback through any soundfont in Sibelius now.

On Windows, you can use the excellent (and free!) sfz VST instrument (download it from www.rgcaudio.com), into
which you can load any soundfont bank.

And, of course, you can instantiate as many copies of sfz as you want, so you can address 64, 128 or even 256 MIDI channels if you like.



Daniel
Daniel Spreadbury, Jun 10, 2007

In Sibelius 5 this is easier still than it was in Sibelius 4, because you can use a VST or Audio Unit-compatible soundfont player, e.g. the free sfz from rgcAudio. You can then instantiate this in Play > Playback Devices and load your carillon soundfont into that player, and you can even include the carillon sounds in exported audio files in that way.

Daniel<<<

Other recommendations that I have come across are to use Sibelius'es "Essential Sounds" but I don't know anything about obtaining them or configuring a player for them.

Thanks for working so late, and patiently replying to my queries!

Hugh



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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Robin Walker - 01 Jun 11:01AM
> I understand that Sibelius is basically a midi sequencer.

No, Sibelius is mainly a music notation application. It is not intended to be primarily a MIDI sequencer, and other applications on the market do MIDI sequencing better than Sibelius can.

> But I am not trying to send the midistream to any external hardware device...

Nevertheless, the error number shows that this is all the installation is currently trying to do, most probably through the default Microsoft MIDI software synth. Either you have not yet installed Sibelius 7 Sounds, or the current error condition has prevented Sibelius Player trying to initialise audio output: renaming the PlogueEngine folder should fix that.

> I want to use a simple, fast, software synth, and output the resulting audio via my soundcard.

Software synth is a vanishing market: most development work now centres around sampled sound libraries, which Sibelius 7 is well-adapted for. But now I'm quite curious about the choice of tools here:

- you have installed a quality audio card, but propose to send it only synth'd sounds. Why then bother with the quality audio card? Any on-motherboard sound chip could handle synth sounds easily.

- the choice of Windows XP locks you into a 32-bit version of Sibelius 7, with all the RAM limitations that implies. This will prevent full use of Sibelius 7 Sounds, although you might have some luck with the Lite configuration.

- there are, of course, other sound libraries from 3rd parties which will work quite happily under Sibelius 7 within the 4GB RAM limit, and would give better sounds than a software synthesizer.

Yes, in principle you could fall back on legacy solutions such as the sfz-player and sound fonts. But I'm not clear what the motivation is for that particular solution.

--
Sibelius 7.1.2/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Hugh - 01 Jun 12:29PM
Thanks for taking a broad view of this, and asking the pertinent questions.

Here's the picture. We have about 30 PCs running XP Pro SP3 which use Cubase Studio 4 (education) as our main audio and midi environment.

We have standardised on the M-Audio Delta 2496 as the cheapest built-in soundcard that handled full duplex Audio In/Out well, and also MIDI In/Out. (Though Midi input is via USB these days, and we never send Midi out). The Deltas have excellent ASIO drivers, low latency. As you'll know, this card does not have a midi synthesiser built in. Two of our PCs have access to multi-input devices so that we can record multi-miked drum kits etc.

Cubase is used from Yr 7 right up to Yr 13 Edexcel A2 Music Tech.

The rest of the school's PCs are now running Win7 32-bit, but we didn't feel confident about switching OS at the same time. Testing our existing software on a Win 7 machine, we have found a problem running Cubase Studio 4, to do with getting available sounds (VST presets) to display.

We cannot afford to update our 30 Cubases at present, and we would not want to be running different versions of Cubase, so are sticking with XP for the moment.

Your latest Sibelius 7.1.2, able to run on 32-bit XP-Pro machines seemed like a good solution. It would have been daft to upgrade, this spring, from our 16 Sib 4 licences to Sib 6 when Sib 7 is more friendly to novice users, and was the same price upgrade.

Sib 4 was, and Sib 7 will be, used for composition and arranging by a few students and teachers, and for printing attractive looking scores after GCSE compositions have been prepared in Cubase.

The large Sibelius Sounds package could be fun, if we have disk space on each PC to install it, more memory and so on, and always remember to only use the "Lite" configuration. However, the price of any upgrade, or any proposal to acquire a 3rd party sound library, has to be multiplied by 30 to keep the PCs consistent. Hence the use of the free sfz player with various free soundfonts, and stuff that came bundled with Cubase: Halion One and a few virtual analog synths.

Our initial requirements are low latency playback so that live note entry works well, and reasonable GM orchestral playback for students who compose by the trial/error method.

One proper question I must ask... you seem to be hinting that unless we install several DVDs-worth of Sibelius Sounds to each of the 30 PCs, the basic Sib 7 program may not work. Is that true? If so, why?

Hugh

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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Robin Walker - 01 Jun 02:31PM
The Sibelius application will work fine without installation of Sibelius 7 Sounds, but I think you will hit this 40202 error situation after every first installation without Sibelius Player being present to become the default audio output generator, and thus co-exist nicely with the ASIO interface of the M-Audio cards.

This is what I suspect is happening (can't be sure without hands-on): without Sibelius Player being present on first launch after installation, Sibelius is attempting to initialise the built-in Microsoft MIDI synth (as it is the only player device present). In parallel with this, Sibelius Audio Engine Options is initially selecting the M-Audio ASIO interface as the best available output interface: which for a conventional audio player would be true.

Unfortunately, the combination of Microsoft MIDI synth, and ASIO output interface, does not always work, and that is what I suspect is causing you to see the 40202 error. It's an error that will normally only manifest itself if (a) an ASIO output interface is available and (b) Sibelius 7 Sounds have not been installed. I'm hoping that this situation is one that you can easily recover from, by manually selecting a DS interface and renaming/deleting the PlogueEngine folder. You will need to stay with a non-ASIO interface for so long as you have the Microsoft synth in your playback configuration. You might be able to switch to ASIO once you have sfz-player up and running.

So, it's not that Sibelius 7 doesn't work without Sibelius 7 Sounds: it's that the particular error state you've experienced could only happen without Sibelius 7 Sounds.

--
Sibelius 7.1.2/6.2/5.2.5, PhotoScore Ult 7.0.2, Dolet 6 for Sibelius, Windows 7 32-bit SP1, 4GB RAM

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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Hugh - 01 Jun 04:30PM
Thanks, Robin. I will bear all this in mind, and after the break will try the various suggestions.
Hugh

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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Bob Porter - 01 Jun 02:44PM
As far as I know, Sibelius will work with whatever sounds it can find on your computer(without having to install all the DVDs). This seems to be the original problem. It couldn't find your midi sounds. Sibelius found the built in midi sounds on my computer just fine.

You seem to be in between a rock and a hard place with your set up. Your configurations that were high-end a few years ago have been passed by. Worse for a school because it is so expensive to upgrade.

I'm not sure what Multi-track editing software does for a Sibelius score.

Seems like a very expensive proposition to upgrade to Sib 7 only to use a small portion of it.

You might consider downloading the demo and trying it on a few of your computers to see if it works. I don't think you have mess with licenses that way. I believe it uses midi sounds. I know older demos did

--
Bob Porter
Sibelius 7.1.2,i3 2.4 ghz,W7 64 bit,8GB 1060,laptop

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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Hugh - 01 Jun 05:31PM
Thanks, Bob, for your post and the earlier one.

It's always tough, making these expensive changes, when every expense is multiplied by 30! And we cannot waste the school's money on any here-today-gone-tomorrow novelties.

Of course, schools get educational discounts on the major softwares, but we are deliberately "late adopters" to make sure that we are buying a solid product that is not going to fail in the classroom.

If we are teaching children the skills of composition, sequencing, recording and so on, the educational process is not adversely affected if our sounds don't have the latest degree of realism that a professional film composer might need in order to sell his work. Even in the music tech exams, the candidates are tested for their skills, not whether they are lucky enough to have the latest giant sound libraries.

On the subject of our multi-track editing software, Cubase, and how it relates to Sibelius.... well, music notation is only one way of creating music, not necessarily the best for 15-year-old hobbyist rock guitarists and so on, and not a central feature of the GCSE exam. Having "created" they will always submit their work as an audio mixdown, maybe with a diagram showing the structure, or maybe as notation. If the latter, we export midifiles from Cubase into Sibelius to make prettier print-outs.

But Sibelius IS the tool of choice for the teachers to make customised band arrangements and so on. This saves us the cost of third-party arrangements.

And there are some students who have perhaps used Sibelius at home or another school, who are happiest in the notation environment.

So we need a certain amount of licences, we use it in various ways, but we would never wish to make all students work only with musical notation.

Hugh



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Re: Sib. 7.1: Error 40202 No playback configurations at all
Posted by Bob Porter - 02 Jun 03:46AM
I understand. My first real notation software was Sib 4. I do not play piano so as a composer, I was blown away by the the ability to hear my work as it might sound for the type of group for which it was intended. As notation goes it is still good.

--
Bob Porter
Sibelius 7.1.2,i3 2.4 ghz,W7 64 bit,8GB 1060,laptop

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Messages in this thread

Sib. 7.1: Error 40202 No playback configuratio... - Hugh, 30 May 09:24AM
     Re: Sib. 7.1: Error 40202 No playback configur... - Bob Porter, 30 May 01:40PM
         Re: Sib. 7.1: Error 40202 No playback configur... - Robin Walker, 30 May 02:53PM
             Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 31 May 09:35AM
                 Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 31 May 01:20PM
                     Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 31 May 01:21PM
                         Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 31 May 01:22PM
                             Re: Sib. 7.1: Error 40202 No playback configur... - Robin Walker, 31 May 01:38PM
                                 Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 31 May 02:07PM
                                     Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 31 May 02:22PM
                                         Re: Sib. 7.1: Error 40202 No playback configur... - Robin Walker, 31 May 07:21PM
                                             Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 31 May 08:24PM
                                                 Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 31 May 09:18PM
                                                     Re: Sib. 7.1: Error 40202 No playback configur... - Robin Walker, 31 May 09:42PM
                                                         Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 31 May 10:20PM
                                                             Re: Sib. 7.1: Error 40202 No playback configur... - Robin Walker, 01 Jun 11:01AM
                                                                 Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 01 Jun 12:29PM
                                                                     Re: Sib. 7.1: Error 40202 No playback configur... - Robin Walker, 01 Jun 02:31PM
                                                                         Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 01 Jun 04:30PM
                                                                     Re: Sib. 7.1: Error 40202 No playback configur... - Bob Porter, 01 Jun 02:44PM
                                                                         Re: Sib. 7.1: Error 40202 No playback configur... - Hugh, 01 Jun 05:31PM
                                                                             Re: Sib. 7.1: Error 40202 No playback configur... - Bob Porter, 02 Jun 03:46AM