'Sib. 6.1: Playback out of tune'

Messages in this thread

Sib. 6.1: Playback out of tune - drockfresh, 06 Mar 08:48PM
     Re: Sib. 6.1: Playback out of tune - Daniel Spreadbury, 07 Mar 10:37AM
         Re: Sib. 6.1: Playback out of tune - Amy Bennett, 09 Mar 12:49AM
             Re: Sib. 6.1: Playback out of tune - drockfresh, 30 Mar 07:34PM
                 Re: Sib. 6.1: Playback out of tune - Edward Simon, 16 Sep 05:13PM
                     Re: Sib. 6.1: Playback out of tune - Roy Moore, 16 Sep 05:48PM
                         Re: Sib. 6.1: Playback out of tune - Daniel Spreadbury, 17 Sep 09:28PM
                             Re: Sib. 6.1: Playback out of tune - Edward Simon, 17 Sep 11:14PM
                         Re: Sib. 6.1: Playback out of tune - Edward Simon, 17 Sep 11:11PM
                             Re: Sib. 6.1: Playback out of tune - Robin Walker, 18 Sep 10:43AM
                                 Re: Sib. 6.1: Playback out of tune - Hyphen, 04 May 11:41AM
                                     Re: Sib. 6.1: Playback out of tune - Thomas Hohmann, 29 Jun 08:23PM

Sib. 6.1: Playback out of tune
Posted by drockfresh - 06 Mar 08:48PM
Hello:

Instruments randomly start to play out of tune when working on a score. If I hit "all notes off" and then click back on the instrument, it will play back in tune temporarily but then it will drift. I can actually hear the instrument change tuning during playback.

I am using the built-in sound card on a new macbook pro with plenty of RAM. The playback device is sibelius plus the GPO Aria player. It usually happens after working on the score for some time. If I restart the computer and reload the score it does not solve the problem. An instrument will play back fine and then simply drift out of tune.

Where do you think the issue is?

Is the built-in soundcard on the Macbook Pro powerful enough for playback or do I need to use an external soundcard? I have a RME soundcard but I'd rather not lug it around while composing.

Should I not use the ARIA player and stick only to Sibelius built in sounds? Is my score to big to handle this?

How should I troubleshoot?


Thanks!

David
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Re: Sib. 6.1: Playback out of tune
Posted by Daniel Spreadbury - 07 Mar 10:37AM
You don't need to worry about the quality of your soundcard, or anything like that. Do you use a lot of glissando lines in your music? Do you routinely start and stop playback in the middle of a glissando line? Have you imported your music from a MIDI file? Are there any hidden pitch bend messages lurking anywhere (switch on View > Hidden Objects to see if there are any grey text objects that look like ~B64,127 in your score)?

If this seems to affect a particular score at a particular point, you should consider attaching it here together with details of where the problem seems to happen and we can take a look at it.

--
Contact Sibelius technical help:
USA & Canada: sibhelpUSA@sibelius.com / 1-888-280-9995
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Other countries: www.sibelius.com/support
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Re: Sib. 6.1: Playback out of tune
Posted by Amy Bennett - 09 Mar 12:49AM
I have noticed this too and will attempt to send the score next time I am composing and notice it.

Amy
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Re: Sib. 6.1: Playback out of tune
Posted by drockfresh - 30 Mar 07:34PM
Turns out this problem was fixed by replacing my beat up and glitchy midi interface.

I was using a Novation Remote 25 keyboard as a midi to usb interface. It is designed primarily as a controller keyboard but the midi-in can be used and converted to the usb out. I was plugging my main keyboard controller into the Remote 25.

This particular Remote 25 has been primarily used as a live controller over the years and had taken many beatings . Turns out it has a loose modulation wheel that must have been sending phantom midi messages. When I replaced the R25 with my studio midi interface, an edirol UM 880, the problem was solved.

Just wanted to let everyone know how the problem was solved.
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Re: Sib. 6.1: Playback out of tune
Posted by Edward Simon - 16 Sep 05:13PM
I'm experiencing the same problem described by David. Attached is the file in question. When the violas enter at the 5th measure of A they play out of tune.
Attachment Piano & String Orchestra.sib (382K)
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Re: Sib. 6.1: Playback out of tune
Posted by Roy Moore - 16 Sep 05:48PM
Plays back ok here using Sib 7 Sounds.

--
Roy Moore
Sib 7.0.2,Windows 7 SP 1 pro x64 8gb ram,2x quad core 2.5ghz ,
Audiophile 2496, JABB 3, GPO 4, Rock & Pop, Garritan Steinway, EWQLSO platinum
Laptop: Sib 6 XPpro x32 SP3 4gb ram 2 core 2.ghz


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Re: Sib. 6.1: Playback out of tune
Posted by Daniel Spreadbury - 17 Sep 09:28PM
What playback device(s) are you using, Edward? Does the problem afflict all scores, or just one?

--
Contact Sibelius technical help online:
http://www.sibelius.com/helpcenter/contact.html

Contact Sibelius technical help by phone (charges may apply):
USA & Canada: +1 650-731-6106
UK: +44 (0)20 7561 7997
Australia: 1300 652 172
Other countries: www.sibelius.com/support
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Re: Sib. 6.1: Playback out of tune
Posted by Edward Simon - 17 Sep 11:14PM
I'm using Aria Player with GPO 4. The problem seems to afflict only this file.
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Re: Sib. 6.1: Playback out of tune
Posted by Edward Simon - 17 Sep 11:11PM
My is playing back correctly as well now. It only does it sometimes, I'm not sure what triggers it to play out of tune.
However, now I'm experiencing a different problem with the same file. There are some rectangular lines that appear at the top left corner of each system, it seems as though it might be a font problem. Anyone know what the problem might be there?

Sib 6.2,
MacBookPro OX 10.6.8 ,GPO 4
Attachment Piano & String Orchestra.sib (382K)
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Re: Sib. 6.1: Playback out of tune
Posted by Robin Walker - 18 Sep 10:43AM
Your score looks fine here, on Windows. So maybe you have the usual font corruption problem on Mac OS X.

See http://www.sibelius.com/helpcenter/en/a552

--
Sibelius 7.0.2/6.2, PhotoScore Ult 7.0.2, Dolet 6 for Sibelius, Windows 7 32-bit SP1, 4GB RAM
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Re: Sib. 6.1: Playback out of tune
Posted by Hyphen - 04 May 11:41AM
In case someone notices that his entire playback is a semitone out of tune: in my case the problem always showed up when the sound module's native ASIO driver was used, and gone away when I chose ASIO4all (which I use when working remote). The solution: the ASIO driver was set to a sample rate of 44100 Hz while the sound card was set to 48 kHz. Adapting those solved the problem.
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Re: Sib. 6.1: Playback out of tune
Posted by Thomas Hohmann - 29 Jun 08:23PM
I experienced the violas playing in the wrong key while working with Sibelius 4.0 on an old PC running Windows XP. I was finally able to restore the score to proper playback by opening another recent score that also used violas, this played back fine, then I reopened the current score and the violas were correct again. In over 20 years of scoring with Sibelius, this was the first time that's ever happened.
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Messages in this thread

Sib. 6.1: Playback out of tune - drockfresh, 06 Mar 08:48PM
     Re: Sib. 6.1: Playback out of tune - Daniel Spreadbury, 07 Mar 10:37AM
         Re: Sib. 6.1: Playback out of tune - Amy Bennett, 09 Mar 12:49AM
             Re: Sib. 6.1: Playback out of tune - drockfresh, 30 Mar 07:34PM
                 Re: Sib. 6.1: Playback out of tune - Edward Simon, 16 Sep 05:13PM
                     Re: Sib. 6.1: Playback out of tune - Roy Moore, 16 Sep 05:48PM
                         Re: Sib. 6.1: Playback out of tune - Daniel Spreadbury, 17 Sep 09:28PM
                             Re: Sib. 6.1: Playback out of tune - Edward Simon, 17 Sep 11:14PM
                         Re: Sib. 6.1: Playback out of tune - Edward Simon, 17 Sep 11:11PM
                             Re: Sib. 6.1: Playback out of tune - Robin Walker, 18 Sep 10:43AM
                                 Re: Sib. 6.1: Playback out of tune - Hyphen, 04 May 11:41AM
                                     Re: Sib. 6.1: Playback out of tune - Thomas Hohmann, 29 Jun 08:23PM