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Daniel at Sibelius wrote: "Joe, I'm very sorry for the inconvenience caused by this problem, but I must stress that it is a problem with Mac OS X 10.6 Snow Leopard, and not with Sibelius 3 itself. We haven't changed Sibelius 3 in over five years, but Snow Leopard is brand new. Apple notified us of the problems that affected Sibelius 5 so that we could fix them, but they did not test Sibelius 4 or earlier on Snow Leopard, and nor did we: we do not have sufficient internal testers to test every version of Sibelius or indeed our other programs on every operating system. "
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So Daniel, if you knew Sib 5 had a particular problem, and exactly what that problem was, you should have known by default that Sib 4 and earlier had the same problem and thus wouldn't work without a fix - even without testing them.
On the other hand, I don't think Sibelius should be expected to support older versions forever, and I'm not really sure how many versions you should be expected to support and for how long.
But as an Mac user for twenty-five years, I do have a strong feeling that the pace of the old-version abandonment seems to be increasing under Mac OS X, not necessarily from Sibelius, but definitely from Apple (not that Microsoft would be any better.)
So here's a solution for the future: don't buy any software upgrades for anything if you've already got a working solution. Upgrade only if it's free. Or when you get a new computer system with a bundled new version of a system and are forced to.
If a software outfit doesn't need it's old-version users, the old-version users don't need you either.
[Luckily I have a second machine I can run Sib 3 on that still has 10.5 - I won't be upgrading it to 10.6.] |