Sib. 5.0: playback problems Posted by Alan Belkin - 20 Jul 07:02PM (edited 20 Jul 07:04PM) Hide picture Hi, First, I am using GPO (formerly with Sib edition) and the new K2 Player update, available as of yesterday. The enclosed extract plays back wrong, and I can find no way to fix it, even in the manual. 1) How do I get Violin 2 to play back on a different channel and sound from vln. 1? I've got a diff. sound indicated in the mixer, but in playback they insist on using the same sound/channel. So pizz/arco in each staff affects the other. :-( 2) If I start playback at, say, the 4th bar, m. 6 (the section end) holds its last chord way too long, and screws up the start of the next section. Also, how do I get Sib to make a PAUSE between movements here??? 3) the last measure on the 2nd staff plays back with distortion. I have played back MUCH larger scores on my machine, so it's not a problem of inadequate horsepower. TIA, Alan Attachment playbackproblem.sib (75K) Back to top | All threads

Re: Sib. 5.0: playback problems Posted by William J. Mego - 20 Jul 08:20PM (edited 20 Jul 08:36PM) Hide picture I'm having some playback issues as well, I'm having all kinds of issues with the #1 issue mentioned above, as well as K2 player leaving old channels from other scores. For example: I had a score loaded for string section, then loaded a score for octet. The 1st violin sound was correct, but the 2nd violin was using the 1st violin sound/channel...then for no reason decides later in the score to use a "violins tremolo" channel/sound not listed in the mixer, but IS in the K2 panel. I'm assuming this is faulty work on the part of the NI people, and I'm also guessing that I'll simply have to wait for another update, but I wanted to make sure somebody is aware of the issues. *edit: I'm noticing in the mixer, both the 1st violin and 2nd violin are trying to use slot 1, which is of course means they are playing the same sound. Could this then be a sibelius issue? Can I force sibelius to assoc. a staff with a specific K2 slot? Also, anything written to be fast, I'm getting some stutter and dropouts (a quick cello passage plays the first few notes then ceases to be) I've tried to raise every buffer I've run into, it's not taxing the CPU or ram that I can see. Back to top | All threads

Re: Sib. 5.0: playback problems Posted by Lhoff - 20 Jul 09:06PM Hide picture i am having playback problems as well. A score i started in sib.4 and opened in sib 5 will not recognize glissandi, and when it does it begins them from a 5th higher than the initial note.. also, the volume is weirdly quieter, and various gliches occur duriing playback. I am also having trouble exporting back to sib 4 and continuing there, as the sounds have been "lost," and now pizz is impossible. Back to top | All threads

Re: Sib. 5.0: playback problems Posted by Jody Hughes - 20 Jul 09:26PM Hide picture larry3204 wrote >I am also having trouble exporting back to sib 4 and continuing there, as the sounds have been "lost," and now pizz is impossible. I think if you import a Sib.4 house style pizz. at least should return. (Daniel has advised this elsewhere...) Jeremy -- music editor/setter iMac Intel 2GHz 2GB/OS 10.4.10/Sibelius 4.1.5 Back to top | All threads

Re: Sib. 5.0: playback problems Posted by Sirion Leggate - 20 Jul 09:29PM Hide picture I agree; I am having severe playback problems on a reasonably high performance machine (Presario). I invested in Sib5 for the Panorama (as an ex-"Encore" user) and Ideas facilies which I like but am totally mystified by the new playback system. Totally inflexible. Back to top | All threads

Re: Sib. 5.0: playback problems Posted by Wallace DePue - 20 Jul 09:54PM Hide picture Sibelius 4 worked well with my Kurzweil K2000; Sib. 5 doen't work at all! Can anyone advise me concerning how I can make "Sib. Sound Essentials" sound from my MIDI? Furthermore, can anyone tell me how I can get any sound at all out of my K2000? Only when I play on the keys will there be sound; even then, every time a tamper with the score that I'm editing, the piano sound vanishes and becomes something different. How can I keep the sound from "slipping." My phone number is: 419-352-4372. If you call, after saying "Hi," I'll hang up and return your call on my nickle. Back to top | All threads

Re: Sib. 5.0: playback problems Posted by Daniel Spreadbury - 21 Jul 11:19PM Hide picture Wallace DePue wrote: > Sibelius 4 worked well with my Kurzweil K2000; Sib. 5 doen't work at all! Can > anyone advise me concerning how I can make "Sib. Sound Essentials" sound from > my MIDI? Furthermore, can anyone tell me how I can get any sound at all out of > my K2000? Wallace, it doesn't appear that the K2000 has a General MIDI mode, which unfortunately means that you can't easily use it with Sibelius 5 at the moment, since it needs a dedicated sound set file. -- Contact Sibelius technical help: North/Central/South America: sibhelpUSA@sibelius.com / 925-280-2101 UK: sibhelpUK@sibelius.com / 020 7561 7997 Australia: sibhelpAU@sibelius.com Other countries: contact your distributor (www.sibelius.com/buy for details) Back to top | All threads

Re: Sib. 5.0: playback problems Posted by Daniel Spreadbury - 21 Jul 11:14PM Hide picture Sirion Leggate wrote: > I agree; I am having severe playback problems on a reasonably high performance > machine (Presario). I invested in Sib5 for the Panorama (as an ex-"Encore" user) > and Ideas facilies which I like but am totally mystified by the new playback system. > Totally inflexible. I assure you, Sirion, that Sibelius 5's playback system is extremely flexible. Perhaps you could give a bit more detail about what kinds of problems you're having, and we'll be able to offer some advice? -- Contact Sibelius technical help: North/Central/South America: sibhelpUSA@sibelius.com / 925-280-2101 UK: sibhelpUK@sibelius.com / 020 7561 7997 Australia: sibhelpAU@sibelius.com Other countries: contact your distributor (www.sibelius.com/buy for details) Back to top | All threads

Re: Sib. 5.0: playback problems Posted by Daniel Spreadbury - 21 Jul 11:14PM Hide picture larry3204 wrote: > i am having playback problems as well. A score i started in sib.4 and opened in > sib 5 will not recognize glissandi, and when it does it begins them from a 5th > higher than the initial note.. > also, the volume is weirdly quieter, and various gliches occur duriing playback. > I am also having trouble exporting back to sib 4 and continuing there, as the > sounds have been "lost," and now pizz is impossible. Unfortunately Kontakt Player 2 has a bug concerning MIDI pitch bend, which is what is required to produce glissandi. Native Instruments say that they have no interest in fixing this bug, so we are going to have to try and implement a workaround in a future update to Sibelius. -- Contact Sibelius technical help: North/Central/South America: sibhelpUSA@sibelius.com / 925-280-2101 UK: sibhelpUK@sibelius.com / 020 7561 7997 Australia: sibhelpAU@sibelius.com Other countries: contact your distributor (www.sibelius.com/buy for details) Back to top | All threads

Re: Sib. 5.0: playback problems Posted by William J. Mego - 21 Jul 09:28PM Hide picture So any ideas about the Violin 1 vs. 2 issue, and the stutter? Back to top | All threads

Re: Sib. 5.0: playback problems Posted by Alan Belkin - 21 Jul 10:32PM Hide picture I think we need some input from someone from the company ... Daniel? Sam? > So any ideas about the Violin 1 vs. 2 issue, and the stutter? Back to top | All threads

Re: Sib. 5.0: playback problems Posted by Daniel Spreadbury - 21 Jul 11:07PM Hide picture Alan Belkin wrote: > 1) How do I get Violin 2 to play back on a different channel and sound from vln. > 1? I've got a diff. sound indicated in the mixer, but in playback they insist > on using the same sound/channel. So pizz/arco in each staff affects the other. > :-( This is due to a bug in Sibelius, on our list of bugs to fix as soon as possible. When you play back a score, the first thing Sibelius tries to do is find a percussion patch to provide the required sounds for the click track. By default, it's looking for high and low woodblocks. None of the sounds in GPO provide these sound IDs, and unfortunately due to a bug in Sibelius, when Sibelius fails to find these sounds, it gets its knickers in a twist. You have two workarounds for now. Either use the Click Settings button in the click track in the Mixer to choose different sounds for the click that *are* present in GPO, e.g. "unpitched.wood.high.castanets.lite" for both clicks, or activate another device that provides a GM drum kit, e.g. Sibelius Sounds Essentials, or your soundcard. By the way, it doesn't matter whether the click track is muted or not; Sibelius always tries to find click sounds so that they will always be present if you do decide to e.g. do Flexi-time recording or switch on the click track in the Playback window. > 2) If I start playback at, say, the 4th bar, m. 6 (the section end) holds its > last chord way too long, and screws up the start of the next section. Also, how > do I get Sib to make a PAUSE between movements here??? This seems to be a bug: provided you start playback from the start of the score, the last note in bar 6 is the right length, and you get the gap after the final barline. > 3) the last measure on the 2nd staff plays back with distortion. I have played > back MUCH larger scores on my machine, so it's not a problem of inadequate horsepower. Make sure the hairpin in the Violin 1 staff is in voice 1 rather than all voices. -- Contact Sibelius technical help: North/Central/South America: sibhelpUSA@sibelius.com / 925-280-2101 UK: sibhelpUK@sibelius.com / 020 7561 7997 Australia: sibhelpAU@sibelius.com Other countries: contact your distributor (www.sibelius.com/buy for details) Back to top | All threads

Re: Sib. 5.0: playback problems Posted by Alan Belkin - 21 Jul 11:29PM Hide picture Thanks, AMAZING Daniel! :-) Alan Back to top | All threads

Re: Sib. 5.0: playback problems Posted by William J. Mego - 22 Jul 04:48AM (edited 22 Jul 05:25AM) Hide picture Thanks Daniel for the vln1 v 2 fix, worked like a charm. PLEASE at least skim to the end for my plea.... I'm still having massive playback issues: #1: in an octet, the cello part drops out during a fast passage...to return later...if I make a score with just 4 voices, the cello doesn't vanish..but is sluggish...so now I've tried re-importing the Sib4 version of the file, and the cello is back...but everything is pretty sluggish. #2: occasional stuttering, generally "un-responsive" sounding sounds #3: even the playback line seems to lag behind the actual beat, as though it's struggling to keep up. The sounds are generally very laggy. I'm running Sib5/GPO (freshly updated), on a computer only a couple of months old, a duel core HP, vista. I've tried removing just about every TSR, I've turned off Vista Aero, so I'm thinking that either there's a bunch of bugs left to be fixed, or that Sib5 has massively upped the required resources from Sib4. I'm not buying a new computer a few months after getting this one. Can't afford it. So what I'm asking is: If there isn't some way of removing the lag/sluggish sounding voices, is there a way of re-registering my Sib4/GPO? While keeping Sib5 to try to improve/add updates or bug fixes as you guys come out with them? I really need to be working, but I do want to eventually switch over to sib5...but I need to be productive right now. Please help! Back to top | All threads

Re: Sib. 5.0: playback problems Posted by Daniel Spreadbury - 22 Jul 08:41AM Hide picture William J. Mego wrote: > #1: in an octet, the cello part drops out during a fast passage...to return later...if > I make a score with just 4 voices, the cello doesn't vanish..but is sluggish...so > now I've tried re-importing the Sib4 version of the file, and the cello is back...but > everything is pretty sluggish. I can't possibly diagnose your problem from this kind of description. You could attach the score here with details of where the cello disappears, and I could take a look. And regarding "everything is sluggish", what do you mean? The attack on the notes is slow? > #2: occasional stuttering, generally "un-responsive" sounding sounds > #3: even the playback line seems to lag behind the actual beat, as though it's > struggling to keep up. The sounds are generally very laggy. It sounds like you have some less than ideal settings in Audio Engine Options in Play > Playback Devices. What soundcard do you have? Have you tried another choice under Interface? > If there isn't some way of removing the lag/sluggish sounding voices, > is there a way of re-registering my Sib4/GPO? While keeping Sib5 to try to improve/add > updates or bug fixes as you guys come out with them? I really need to be working, > but I do want to eventually switch over to sib5...but I need to be productive > right now. Please help! If you need to re-register Sibelius 4, send the numbers from the 'By fax or phone' page of Help > Register Sibelius to me, and I'll send you a new Registration Number. -- Contact Sibelius technical help: North/Central/South America: sibhelpUSA@sibelius.com / 925-280-2101 UK: sibhelpUK@sibelius.com / 020 7561 7997 Australia: sibhelpAU@sibelius.com Other countries: contact your distributor (www.sibelius.com/buy for details) Back to top | All threads

Re: Sib. 5.0: playback problems Posted by William J. Mego - 22 Jul 06:49PM Hide picture Sorry, I realize after taking a break from 8 straight hours of working on it that my last post sounded like I was asking for you to diagnose the issues, when I was really only asking for the Sib4 help.. However, your comment about the audio options did help, I found that Sibelius had for some reason selected something odd for the default, so messing with the settings has yielded some positive results, and I think combined with that click track fix above, it's workable now. However, my sound card is a realtek onboard high def audio, which was more than powerful enough for Sib4 or any other sound-related app in the past. So my question is: Is there a sound card that will vastly (in your opinion) improve Sibelius performance, one which works well with Sibelius specifically? [begin thanks] I did want to say that I really appreciate all the help, both from the general people who read the board, but from Daniel as well. I know it's probably been a nightmarish pain to deal with this update, and the GPO issues and all, and there's probably many more issues to come, but for some of us, Sibelius is actually a pretty important part of our lives. As a composer, I depend on it, and spend many hours a day using it, so you can see how having problems with it can cause some angst. I just wanted to make sure you know how much your help means to many of us. So thanks Daniel! Back to top | All threads

Re: Sib. 5.0: playback problems Posted by Daniel Spreadbury - 22 Jul 09:30PM Hide picture William J. Mego wrote: > So my question is: Is there a sound card that will vastly (in your opinion) improve > Sibelius performance, one which works well with Sibelius specifically? I also have an on-board Realtek chip in my new Windows Vista machine, and while it works okay, it isn't capable of providing low latency. For that, you need a dedicated pro-audio soundcard. If you have a free PCI slot and are running Windows XP, the M-Audio Audiophile 2496 is pretty much the best possible choice; and it will cost you less than $130. If you don't have a free PCI slot, then the M-Audio Fast Track is a good choice, and it's a similar kind of price. > ...but for some of us, Sibelius is actually a > pretty important part of our lives. Funnily enough, it's also a pretty important part of mine! But you're welcome for the help. -- Contact Sibelius technical help: North/Central/South America: sibhelpUSA@sibelius.com / 925-280-2101 UK: sibhelpUK@sibelius.com / 020 7561 7997 Australia: sibhelpAU@sibelius.com Other countries: contact your distributor (www.sibelius.com/buy for details) Back to top | All threads

Re: Sib. 5.0: playback problems Posted by William J. Mego - 22 Jul 11:20PM (edited 22 Jul 11:32PM) Hide picture I'm assuming it works without complications in your vista machine as well? I'm running vista... Back to top | All threads

Re: Sib. 5.0: playback problems Posted by Daniel Spreadbury - 22 Jul 11:32PM Hide picture William J. Mego wrote: > I'm assuming it works without complications in your vista machine as well? I'm > running vista... The Audiophile 2496 doesn't yet have any Vista drivers, though I'm sure they're in the works. The Fast Track does already have Vista drivers, however. -- Contact Sibelius technical help: North/Central/South America: sibhelpUSA@sibelius.com / 925-280-2101 UK: sibhelpUK@sibelius.com / 020 7561 7997 Australia: sibhelpAU@sibelius.com Other countries: contact your distributor (www.sibelius.com/buy for details) Back to top | All threads

Re: Sib. 5.0: playback problems Posted by R. McClellan - 23 Jul 03:02AM Hide picture Thanks Daniel--yes, Robin's correct (my memory is definitely not as good as that!), and thanks for the advice. The first of these did not seem to work, the second did: "You have two workarounds for now. Either use the Click Settings button in the click track in the Mixer to choose different sounds for the click that *are* present in GPO, e.g. "unpitched.wood.high.castanets.lite" for both clicks, or activate another device that provides a GM drum kit, e.g. Sibelius Sounds Essentials, or your soundcard." I'd echo Mr Mego's appreciative sentiments, by the way. thanks and best, Robin Back to top | All threads

Re: Sib. 5.0: playback problems Posted by William J. Mego - 24 Jul 05:06PM Hide picture I just wanted to stick a note in here in case it might be helpful for other people: So after much struggle, and thanks entirely to Daniel's tireless work, everything in my setup seems finished, most of the issues are outlined above, but I wanted to follow up on the playback engine things. After playing with various settings I managed to get my playback more or less optimal, but I still had that lag, so Daniel suggested a couple of sound card options. Although I believe I have a free PCI slot, I decided to buy the M-Audio Fast Track USB via Amazon.com, which sent it out next day for about $90 (plus the shipping, of course). It's pretty much a sound card you can plug into your machine, whether it's laptop or desktop, plus some nice inputs for 1/4 jack and an XLR jack as well...I have a 32 channel mixer in my studio I don't even really use, so that's not an issue for me, but it's nice to have. Got it a couple of hours ago, and I just set it up (On vista, DO NOT plug it in first, go to the M-Audio site and download the vista drivers, install them, THEN plug the box in. Works like a charm, and I personally use some nice sennheiser hd 280 pro headphones for ALL playback, so I just plugged them into the front of the Fast Track USB directly. Anyway, works like a charm, so if anybody is having those same latency/playback issues (stuttering, etc) and has a setup like mine, I can recommend this option as working pretty well. Thanks again to Daniel for the amazing work he does, it makes the trying life of a totally unknown composer a little easier! Back to top | All threads